Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10032325August 6, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
CONSUMER CALLED COMPLAINING ABOUT GAS RECIRCULATION VALVE ( EGR VALVE). VEHICLE WON'T ACCELERATE EVEN THOUGH SHE WA S STEPPING ALL THE WAY ON THE GAS PEDAL. DEALER WAS CONTACTED, AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. HAD TO REPLACE BRAKES AND ROTORS AT 35000 MILES, WHICH SHE THOUGHT THAT IT WAS NOT USUALLY NORMAL ON ANY VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030961August 6, 2003
ELECTRICAL SYSTEM
APROX. DATES. SEVERE HESITATION @ 2000 MILES ON MAY 23 2001. PURCHASED NEW ON APRIL 8 2001. REPAIRED THREE MORE TIMES AFTER FIRST "CHECK ENGINE LIGHT" APPEARED. LIGHT IS ON AT CURRENT TIME AND NOT UNDER WARRANTY ANY MORE. THIS CAR HAS BEEN IN AND OUT OF VW SHOP TO MANY TIMES FOR HOW NEW IT IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032235August 6, 2003
ELECTRICAL SYSTEM:IGNITION:MODULE
IGNITION COIL HAS FAILED, CAUSING VEHICVLE TO LOSE ALL POWER. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030934August 6, 2003
FUEL SYSTEM, DIESEL
LOSS OF POWER IN JETTA WITH TDI ENGINE. I EXPERIENCED SERIOUS LOSS OF POWER IN MY 2001 VW JETTA TDI .. THE LOSS WAS VERY SUDDEN AND RESULTED MADE IT UNSAFE TO GET ON THE HIGHWAY. *AK I DID SOME RESEARCH AND FOUND NUMEROUS NEWS GROUP POSTINGS ABOUT FAILING MAF SENSORS ON BOTH THE GAS AND DIESIL ENGINES. I VERIFIED THIS BY DISCONNECTING THE MAF AND DRIVING THE CAR. THERE WAS AN IMMEDIATE INCREASE IN POWER. I THEN HAD THE DEALER CHECK IT OUT WHEN I HAD THE TIMING BELT REPLACED. AT FIRST THE TECH THOUGHT IT WAS BECAUSE THE INTAKE MANIFOLD WAS CLOGGING UP. HE CLEANED IT, BUT THE POWER LOSS WAS STILL PRESENT. HE THEN DETERMINED THE MAF IS THE PROBLEM. I PURCHASED A NEW MAF FOR $250 AND THAT RESOLVED THE PROBLEM. HOWEVER, THIS PART CAN COST UP TO $400 FROM THE DEALER. THE DEALER CLAIMS THE K&N AIR FILTER I HAD INSTALLED CAUSED THE UNIT TO FAIL. HOWEVER, K&N SAYS IT IS DUE TO A POOR MAF DESIGN. I'VE SINCE GONE BACK TO A PAPER AIR FILTER. I WOULD JUST LIKE TO KNOW THAT IF THE PROBLEM IS THE MAF DESIGN, THAT VW OFFERS A BETTER MAF REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030797August 5, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING
ON THREE OCCASIONS MY DRIVER/AND OR PASSENGER SIDE WINDOWS FELL INTO THE DOORS. VW FIXED THEM AT NO CHARGE...AFTER MUCH ARGUING. EVER SINCE I FIRST BOUGHT THE CAR (BRAND NEW), MY CAR IS DOWN 2 QUARTS BEFORE THE 3000 MILE OIL CHANGE. VW SAYS THAT THIS IS NORMAL.I DON'T THINK THAT IS RIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030801August 5, 2003
POWER TRAIN:CLUTCH ASSEMBLY, POWER TRAIN:CLUTCH ASSEMBLY:BELL HOUSING
THE ENTIRE CLUTCH ASSEMBLY IN MY 2000 JETTA 2.0L NEEDED TO BE REPLACED AFTER 2 YEARS OF OWNING THE NEW VEHICLE AT 17,000 MILES. IT WAS REPLACED BUT I HAD TO PAY THE DEALER $1,700.00 WAS NOT COVERED UNDER WARRANTY BECAUSE DEALER SAID IT WAS ABUSE AND IT WAS AWARE ITEM. TODAY AT 24,000 MILES THE CLUTCH ASSEMBLY BLEW OUT AGAIN AND I STILL HAVE NOT HERD FROM THE DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032082August 5, 2003
WHEELS:RIM
CONSUMER STATES THAT WHEN JACKING UP VEHICLE THE ALLOY RIMS WOULD GET STUCK TO THE ROTOR, CAUSING THE CONSUMER TO KICK THE RIM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032097August 5, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
BRAKE LAMP SWITCH DOESN'T FUNCTION PROPERLY WHICH CAUSES BRAKE LIGHTS TO OPERATE INTERMITTENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032104August 5, 2003
ENGINE AND ENGINE COOLING
CONSUMER STATED SAFETY CHIP FAILED CAUSING ENGINE TO LOCK UP. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030718August 4, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
AT APPR 30,000 MY D/S REAR BRAKES LOCKED UNTIL THE PAD WAS GONE. THE VEHICLE OPERATION DID NOT CHANGE. UPON HEARING A METAL TO METAL NOISE I DROVE IMMEDIATELY TO MY DEALER. I REPLACED THE REARPAD AND DECLINED REPLACING THE ROTOR AS IT DID NOT HAVE ANY GROOVING. I HAVE NAD AN AN OCCASION WERE MY ABS DID NOT KICK IN AND ONE WERE THE ABS WAS ACTIVATED UPON REGULAR BRAKING. THIS IS VW #3 AND LAST VW FOR ME. THIS ALONG W/ HAVING AN ELECTRICAL PROBLEM THAT RESULTED IN A NEW COMPUTER, NEW WIREING HARNESS AND 2 NEW SETS OF GLOW PLUGS IS UNACCEPTABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030639August 2, 2003
FUEL SYSTEM, OTHER
I HAD A 2002 VW JETTA 1.8T THAT DEVELOPED SERIOUS PROBLEMS RELATED TO A COMPTER GLICHE THAT HAS SOMETHING TO DO WITH FUEL EMISSIONS AS PER THE VW ENGINEER I SPOKE WITH. THE VEHICLE WOULD EXPERIENCE MULTIPLE ENGINE MISFIRES RESULTING IN SYMPTOMS OF HIGH ENGINE IDLING, DECREASED ABILITY TO ACCELERATE, STUTTERING OF THE ENGINE UPON START OR WITH GEAR CHANGES AND OVER ALL SLUGGISHNESS WHEN DRIVING. ANOTHER VEHICLE WAS AWARDED TO ME AFTER I FILED A LEMON LAW CASE AND VW STATED THEY COULD NOT FIX THE PROBLEM. I WAS GIVEN THE EXACT SAME MAKE, MODEL AND YEAR VEHICLE IN NOV 2002. THIS VEHICLE STARTED DOING THE SAME THING IN JULY 2002. I TOOK IT TO THE DEALER WHO STATED VW HAD NOT YET COME UP WITH A FIX. THE DEALER RESET THE COMPUTER BUT WITHIN IN A WEEK THE CAR WAS EXHIBITING THE SAME SYMPTOMS. AT THAT TIME I CONTACTED VOLKSWAGEN OF AMERICA AND FILED A COMPLAINT AND INFORMED THEM I WAS GOING TO FILE A LEMON LAW COMPLAINT AGAIN. THE NEXT THING I KNOW A VW REP IS IN TOWN LOOKING AT MY VEHICLE. I WAS THEN INFORMED BY THE SERVICE MANAGER THAT THE REP DID SOMETHING TO THE COMPUTER AND NOW I CAN ONLY USE PREMIUM GASOLINE. MY CONCERN IS THAT HE TWEEKED THE COMPUTER AND THAT MY VEHICLE MAY NOT BE MEETING THE FUEL EMISSION STANDARDS. THERE HAVE BEEN MULTIPLE COMPLAINTS RE: THE 1.8T MODEL ON ALL THE VW SITES YET VW APPEARS TO BE SWEEPING IT UNDER THE RUG. CHECK OUT WWW.MYVWLEMON.COM AND YOU WILL SEE THE MANY PEOPLE EXPERIENCING THIS SAME PROBLEM YET VW WILL NOT ADDRESS IT UNLESS ONE IS PERSISTENT. MY CONCERN IS THAT A VEHICL THAT NEVER REQUIRED PREMIUM GASOLINE BEFORE REQUIRES IT NOW AFTER THE ENGINERR "TWEEKED" IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031984August 1, 2003
ENGINE AND ENGINE COOLING
FOR THE SECOND TIME THE CONSUMER HAD TO REPLACE CRACKED AND BROKEN ENGINE MOUNT ON VEHICLE. THE CONSUMER IS UNAWARE OF WAY IT KEEPS OCCURRING. DEALER NOTIFIED. *MR *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031796August 1, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
CONSUMER STATES THAT THE VEHICLE WAS AT A COMPLETE STOP WHEN ANOTHER VEHICLE HIT IT IN THE REAR. CONSUMER FELT THIS WAS DUE TO BRAKE LIGHT SWITCH FAILING. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10030570August 1, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM
ENGINE SHUT OFF COMPLETELY WHILE DRIVING ABOUT 40 MPH WITH NO WARNING. LOST POWER ASSISTED STEERING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030571August 1, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM
ENGINE SHUT OFF COMPLETELY WHILE DRIVING ABOUT 45 MPH WITH NO WARNING. LOST POWER ASSISTED STEERING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031829August 1, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE WINDOWS ON VEHICLE. MANUFACTURER WAS CONTACTED, AND STATED THAT SHE WILL NEED TO TAKE THE VEHICLE TO A DELAER TO SEE WHAT WAS WRONG WITH THE WINDOWS. BUT CONSUMER WILL HAVE TO PAY FOR IT BECAUSE WARRANTY EXPIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030600August 1, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
THE FUEL INJECTION SYSTEM ON MY JETTA TDI WENT BAD. THE CAR HAD 35,000 MILES ON IT WHICH WAS 5,000 PAST WARRENTY. VOLKSWAGEN AGREED TO PAY PART OF THE REPAIR, BUT THE COST TO ME WAS STILL OVER $600.00. THE GLOW PLUGS AND HARNESS TO THE GLOW PLUGS HAVE ALSO BEEN REPLACED AFTER WARRENTY. I HAVE NEVER HAD SO MANY EXPENSIVE REPAIRS ON A "NEW" CAR BEFORE. NOW THE BRAKE SWITCH NEEDS REPLACED BECAUSE THE BRAKE LIGHTS WOULD NOT COME ON. REPLACEMENT SWITCH HAS PART NO. VWN 1J0945511D.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026767August 1, 2003
AIR BAGS:SIDE/WINDOW
CONSUMER STATES WHILE TRAVELING 45-55 MPH AND WITHOUT ANY INDICATION PASSENGER SIDE AIR BAG DEPLOYED. BECAUSE THE AIRBAGS DEPLOYED IT COST THE CONSUMERS OVER $2000.00 WORTH OF DAMAGES. CONSUMER DEALER NOTIFIED BECAUSE THEY WERE CONCERNED ABOUT THE DEFECTIVE AIRBAGS AND THEY SHOULD NOT BE HELD RESPONSIBLE FOR COST OF REPAIRS.*AK *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030502July 31, 2003
ELECTRICAL SYSTEM
AT 28,000 MILES THE ELECTRONIC ODOMETER HAS FAILED. IT IS NOT COVERED UNDER WARANTY, THE REPAIR WILL COST $500+ AND THE CAR TRUE MILLAGE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031753July 31, 2003
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER NOTICED THE EPC LIGHT CAME WHICH RESULTED IN THE VEHICLE LOSING POWER. PLEASE PROVIDE ANY FURTHER INFORMATION. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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