Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10139134October 9, 2005
SERVICE BRAKES, HYDRAULIC
WE HAVE A 2002 VOLKSWAGEN JETTA TDI GLS. SINCE THE VEHICLE WAS NEW WE HAVE HAD AN INTERMITTENT SERIOUS PROBLEM WITH THE BRAKING SYSTEM. WE LIVE NEAR FORT COLLINS, CO; WHEN WE TRAVEL TO OTHER PARTS OF THE COUNTRY WITH LOWER ELEVATION, OUR BRAKES BEGIN TO MALFUNCTION. INITIALLY, THEY BEGIN TO DRAG; YOU USUALLY HAVE TO TURN OFF THE IGNITION TO GET THEM TO RELEASE. SOMETIMES YOU CAN PUMP THEM HARD AND GET THEM TO RELEASE. DURING THIS PHASE THE BRAKES WEAR QUICKLY AND BECOME VERY HOT. WITHIN A DAY THE PROBLEM PROGRESSES TO A MUCH WORSE CONDITION. AS YOU PRESS THE BRAKE PEDAL, THE PEDAL FEELS AS THOUGH IT IS PULLING AWAY FROM YOUR FOOT. AS YOU PRESS A LITTLE MORE, THE PEDAL SUDDENLY PULLS VIOLENTLY FROM YOUR FOOT AND THE VEHICLE BRAKES SLAM ON. AT THIS TIME THE ABS DOES NOT WORK AS FAR AS I CAN TELL. WHEN THE BRAKES PULL FROM YOUR FOOT THERE IS A NOISE LIKE AIR BEING SUCKED INTO SOMETHING. WHEN THE BRAKES SLAM ON IN THIS FASHION, ONE OF SEVERAL THINGS HAPPEN. THE BRAKES MAY STAY LOCKED ON, LEAVING YOU TO TRY TO GET THEM TO RELEASE, OFTEN IN AN INTERSECTION OR TRAFFIC. THEY MAY RELEASE ENTIRELY, AND BE OKAY UNTIL THE NEXT BRAKING INCIDENT. MANY TIMES THEY DRAG SOMEWHERE BETWEEN LIGHT ENOUGH THAT YOU MIGHT JUST THINK THE CAR IS RUNNING POORLY TO SO HEAVILY THAT YOU CAN BARELY MOVE THE CAR WITHOUT KILLING THE ENGINE. WE WERE MOST RECENTLY IN THE PORTLAND, OREGON AREA WHEN THIS HAPPENED. IT BEGAN TO HAPPEN THE FIRST NIGHT WE WERE IN TOWN, WITH THE DRAGGING. THE NEXT MORNING WE DROVE TO THE COAST, AND THE MORE SERIOUS MALFUNCTION BEGAN. WE TRIED TO DRIVE AROUND A SMALL COASTAL TOWN, ONLY TO HAVE TO PARK AND WALK EVERYWHERE WE NEEDED TO GO. ON THE WAY BACK WE WERE UNFORTUNATE TO FIND OURSELVES IN BUMPER TO BUMPER, STOP AND GO TRAFFIC. WITH NEARLY EVERY SINGLE USE OF THE BRAKES, THEY WOULD SLAM TO THE FLOOR. WE HAVE TO TRY TO STAY FAR ENOUGH AWAY FROM OTHER VEHICLES TO AVOID BEING HIT FROM BEHIND OR SKIDDING INTO THE VEHICLE IN FRONT OF US. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139142October 9, 2005
ENGINE AND ENGINE COOLING
WITHIN THE FIRST MONTH OF OWNING MY VW JETTA 1.8L TURBO, THE CHECK ENGINE LIGHT HAS BEEN ON AND OFF. EACH TIME THAT I TAKE IT IN TO HAVE THE PROBLEM DIAGNOSED SOMETHING IS REPAIRED, BUT IN A FEW DAYS THE LIGHT IS BACK ON AND THERE IS A NEW PROBLEM. I HAVE ALREADY HAD THOUSANDS OF DOLLARS OF WORK DONE ON THE CAR AND NOTHING SEEMS TO HELP THE PROBLEM. RECENTLY, THE CHECK ENGINE LIGHT HAS BEEN ON AND THE CAR WILL SHAKE VIOLENTLY FOR ABOUT 2 MINUTES UNTIL THE CAR IS WARMED UP. IF I TRY TO DRIVE THE CAR BEFORE THE SHAKING STOPS, IT BARELY MOVES EVEN IF COMPLETELY DEPRESSING THE ACCELERATOR, AND THE BRAKES SEEM TO LOCK UP, NEARLY HITTING OTHER CARS WHEN PARKED IN A PARKING LOT. WHEN THE CAR DOES WARM UP IT LURCHES FORWARD BUT THEN SEEMS TO RUN JUST FINE. I HAVE HAD THE RECALLED PROBLEMS FIXED AS WELL AS NUMEROUS OTHER REPAIRS, BUT I AM CONCERNED THAT THIS SAME PROBLEM KEEPS HAPPENING, AND THAT I HAVE SEEN THIS PROBLEM ON SEVERAL OTHER WEBSITES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139042October 7, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
I RECENTLY PURCHASED A 2004 VOLKSWAGEN JETTA GLI WITH 9200 MILES. APPROXIMATELY ONE WEEK AFTER OWNING THE VEHICLE, A CLUNKING SOUND WAS COMING FROM THE REAR OF THE CAR. THE CLUNKING NOISE HAS INCREASED IN SOUND LEVEL AND SENSITIVITY TO ROAD SURFACES SINCE THEN. I TOOK THE VEHICLE IN TO BE SERVICED BY FLETCHER JONES CHICAGO VW AND WAS TOLD THAT THE BRAKE PAD IS LOOSENING IN THE CALIPER AND IS CAUSING THE CLUNKING SOUND. I WAS ALSO TOLD THAT THIS WOULD NOT BE COVERED BY MY WARRANTY AS THEY SUGGESTED THE CAR WAS STILL DRIVABLE AND THE PROBLEM WAS LIKELY DUE TO WEAR ON THE PAD. AT THE TIME OF THE SERVICE DIAGNOSIS BY FLETCHER JONES, THE CAR HAD 10,173 MILES ON THE ODOMETER. PRIOR TO PURCHASING THIS VEHICLE, IT WAS FULLY INSPECTED BY A SERVICE TECHNICIAN THAT HAS BEEN IN THE INDUSTRY FOR OVER TEN YEARS, AND WHOM I KNOW PERSONALLY. I WAS TOLD THIS VEHICLE DID NOT HAVE ANY ISSUES WITH THE BRAKES. FURTHERMORE, THE VEHICLE WAS NOT MAKING A CLUNKING SOUND WHEN I PURCHASED IT. RATHER, THE SOUND DEVELOPED OVER A WEEK AFTER I PURCHASED THE VEHICLE. \I AM CONCERNED THAT THE PART WILL FAIL AND THAT VW IS NOT GOING TO FIX IT UNDER MY WARRANTY THAT IS STATED TO COVER SUCH THINGS FOR 4 YEARS/50,000 MILES, OR WHICH EVER ONE COMES FIRST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138623October 5, 2005
ENGINE AND ENGINE COOLING:ENGINE
MY WIFE OWNS A 2001 VOLKSWAGEN JETTA VR6 GLX. CURRENTLY IT HAS ABOUT 40,000 MILES ON IT. IN SEPTEMBER WE NOTICED THAT THE VEHICLE WAS NOT ACCELERATING PROPERLY. WHEN THE ENGINE IS COLD, THE CAR HESITATES AND FEELS AS IF IT IS ABOUT TO STALL. WHEN IT WARMS UP THE CAR WORKS PERFECTLY. WE TOOK IT TO THE VW DEALER LAST MONTH TO CORRECT THE PROBLEM AND PERFORM THE NEEDED SERVICE. THEY REPLACED THE BATTERY (WHICH WAS NEEDED) AND PERFORMED THE SERVICE, BUT DID NOT FIX OR ADDRESS THE STALLING ISSUE. THEIR THOUGHT WAS THAT THE STALLING WAS RELATED TO THE BATTERY. WHEN THE STALLING CONTINUED MY WIFE TOOK THE CAR TO A MIENEKE REPAIR SHOP. THEY RAN DIAGNOSTICS BUT WERE NOT ABLE TO IDENTIFY THE PROBLEM. THEY DID NOT CHARGE US AND SUGGESTED WE TAKE THE CAR BACK TO THE DEALER. ON OCTOBER 3, 2005 MY WIFE CALLED THE DEALER (DICK HANNAH AT THE VANCOUVER AUTOMALL) TO MAKE AN APPOINTMENT. THEY ASKED WHAT THE PROBLEM WAS, AND WHEN SHE MENTIONED THE STALLING THEY IMMEDIATELY KNEW THE PROBLEM. BEFORE MY WIFE COULD EXPLAIN WHAT THE PROBLEM WAS, THEY MENTIONED THAT THEY CONTINUOUSLY GET CALLS AT THE DEALERSHIP ABOUT THIS PROBLEM, IT ONLY OCCURS WHEN THE VEHICLE IS COLD, AND IT IS OCCURRING WITH SEVERAL OF THE VW MODELS. THEY WENT ON TO SAY THAT THEIR MANAGEMENT IS AWARE OF THE PROBLEM AND THERE CURRENTLY IS NO SOLUTION. WHAT THEY RECOMMEND IS THAT MY WIFE BUY A FUEL ADDITIVE AND SEE IF THAT HELPS. THEY HAVE NOTICED THAT AFTER ADDING IT TO A FEW TANKS OF GAS THE CARS SEEMS TO PERFORM BETTER, BUT THAT THE PROBLEM DOES NOT GO AWAY. VW THINKS IT IS A PROBLEM WITH THE VALVES, AND THAT IS A PROBLEM SPECIFIC TO THE FUEL USED IN THE NORTHWEST. THIS IS NOT AN ACCEPTABLE SOLUTION. WHEN MY WIFE IS ENTERING A ROADWAY I DO NOT WANT HER CAR TO STALL OR SLOW AND PUT HER IN A SITUATION WHERE HER SAFETY IS AT RISK. PLEASE DO SOMETHING BEFORE THERE ARE INJURIES. JOE BESSMAN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138204September 30, 2005
AIR BAGS:SIDE/WINDOW
AFTER MAKING A RIGHT TURN GETTING UP TO A SPEED BETWEEN 25-30 MPH MY DRIVER SIDE AIRBAGS DEPLOYED FOR NO APPARENT REASON EVEN WITH THE ROADS IN GOOD CONDITION. 30-40 SECONDS MORE AND I WOULD HAVE BEEN MERGING ON TO ON A BUSY INTERSTATE IN WHICH COULD HAVE RESULTED IN PERSONAL INJURY TO MYSELF AND OTHER DRIVERS, ALONG WITH CAR DAMAGES. LUCKILY THIS HAPPENED BEFORE TIME. VW REP REFUSES TO SOLVE THE ISSUE BY REPLACING THE SEAT AND ALL SIDE AND SIDE CURTAIN AIRBAGS (AS I SUSPECTED DUE TO READING OTHER COMPLAINTS ON HERE AND OTHER INTERNET SOURCES). THEY FOUND THE SENSORS HAD REASON TO GO OFF WHAT REASON THEY HAVEN'T BEEN ABLE TO ESTABLISH THE CAUSE MAKING THIS A MECHANICAL ISSUE AND NOT A DRIVER ISSUE. I AM IN A LOANER VW JETTA AND STILL FRET THE SIDE AIRBAGS WILL GO OFF. AFTER BEING A LOYAL BUYER OF VW SINCE 1987, THEY CAN COUNT ONE LESS IN THE FAMILY. I HAVE ALREADY CONTACTED A LAWYER AND WILL BE CONTACTING MY LOCAL NEWS STATION TO TRY AND "OUT THIS PROBLEM" AND MAKE SURE THAT THIS INFORMATION BE KNOWN TO THE PUBLIC OF VW'S LACK TO INVESTIGATE THESE ISSUES AND LACK OF COMPASSION AND CUSTOMER SERVICE IN SEVERE ISSUES LIKE THIS. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10138272September 30, 2005
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
DT: THE CONTACT OWNS A 2003 VOLKSWAGEN JETTY. THE CONTACT STATED S DASHBOARD CONTROL SYSTEM CAUGHT ON FIRE. LAST NIGHT WAS DRIVING ON HIGHWAY SMELLED SOMETHING BURNING. WAS NOT SURE WHAT IT WAS. GOT CLOSE TO HOME AND SMOKE WAS COMING OUT OF THE DASHBOARD. BY THE TIME SHE GOT WITHIN A BLOCK OF THE HOUSE THE DASHBOARD WAS ON FIRE. HUSBAND CAME OUT WITH A FIRE EXTINGUISHER. HUSBAND USED EXTINGUISHER ON VEHICLE. CALLED FIRE DEPARTMENT AND POLICE DEPARTMENTS. THEY UNHOOKED THE BATTERY. FIRE DEPARTMENT GAVE ALL CLEAR, BUT NOT TO TRY TO DRIVE VEHICLE. THEY TOLD CONSUMER TO TAKE VEHICLE TO VOLKSWAGEN DEALER. THIS MORNING CALLED VOLKSWAGEN, AND WERE IN THE PROCESS OF SEEING WHAT THEY COULD DO. HUSBAND SUSTAINED RIGHT LEG INJURIES. CUSTOMER ALSO COMPLAINED OF EYES BURNING FROM SMOKE. POLICE DEPARTMENT AND FIRE DEPARTMENT REPORTS TAKEN. NO CRASHES. WE HAD JUST PICKED VEHICLE UP FROM THE DEALER.*AK
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#10138836September 29, 2005
ELECTRICAL SYSTEM:IGNITION
CONSUMER VEHICLE STALLED ON TWO DIFFERENT OCCASIONS CAUSING CONSUMER TO REPLACE COIL. *TS THE VEHICLE HAD ERRATIC ACCELERATION LIGHT PRESSURE ON THE GAS PEDAL. THE ENGINE DID NOT RESPOND IN AN EVEN PATTERN, INSTEAD IT WOULD SUDDENLY SPEED UP DANGEROUSLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137830September 27, 2005
AIR BAGS:SIDE/WINDOW
DT: WHILE DRIVING 60 MPH SUDDENLY THERE WAS A FLASH FOLLOWED BY A LOUD BANG. THE SMELL WAS OF SMOKE AS IF THERE WAS FIREWORKS. THE CONSUMER PULLED OVER IMMEDIATELY. THE PASSENGER'S SIDE AIR BAGS DEPLOYED. THE CONSUMER WAS STARTLED AND CONCERNED. HE CALLED 911. THERE WAS NO CRASH, DAMAGE, OR INJURY OTHER THAN THE SHOCK AND LOUD NOISE RINGING IN THE EARS. 911 INSTRUCTED THE CONSUMER TO DRIVE HOME IF ABLE OR CALL FOR A TOW TRUCK. THE CONSUMER GOT OUT AND INSPECTED THE VEHICLE AND DECIDED TO DRIVE HOME. THERE HAVE BEEN NO PREVIOUS PROBLEMS WITH THE AIRBAGS. THE CONSUMER WAS ON A NEWLY PAVED HIGHWAY. THE CONSUMER FELT THIS COULD NOT BE DUE TO A ROAD HAZARD AT THAT TIME. THE CONSUMER CONTACTED VOLKSWAGEN DEALER, WHO SAID IT WAS NOT THEIR PROBLEM. THE CONSUMER CONTACTED MANUFACTURER, WHO SAID THEY DID NOT HAVE A PROBLEM OR ANY ISSUES LIKE THAT WITH THE AIRBAGS. NO CORRECTIONS OR REPAIRS HAVE BEEN MADE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137877September 27, 2005
AIR BAGS:SIDE/WINDOW
DT: ON JULY 3, 2004 THE PASSENGER'S SIDE/CURTAIN AIRBAG DEPLOYED WITHOUT CAUSE. THE PASSENGER SUSTAINED MINOR INJURIES. THERE WAS DAMAGE TO THE VEHICLE. WHEN THE VEHICLE WAS INSPECTED BY THE VOLKSWAGEN FIELD TECHNICIAN HE SAID THAT THERE WERE SOME SMALL DENTS THAT CAUSED THE DEPLOYMENT. WHEN SOMEONE FROM TRANSPORT CANADA INSPECTED THE VEHICLE HE SAID THAT THERE WAS NO REASON FOR THE SIDE CURTAIN AIRBAGS TO HAVE DEPLOYED. HE SAID THAT THE DENTS WERE THERE BEFORE THE CLEAR COAT WAS EVEN PUT ON THE VEHICLE. THERE WAS NO COLLUSION.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10137891September 27, 2005
AIR BAGS:SIDE/WINDOW
I WAS DRIVING MY CAR ON A STRAIGHT SECTION OF ROAD THAT WAS NEWLY GRADED GRAVEL AT ABOUT 35 MPH WHEN THE PASSENGER SIDE AIR BAGS DEPLOYED. BOTH THE SIDE AIR CURTAIN AND THE SEAT AIR BAGS WENT OFF. THE SEAT BAG HIT MY WIFE ON THE BACK OF THE UPPER ARM LEAVING SOME BRUISING AND WHAT LOOKED TO BE LARGE WELTS AND BURNS. THE SWELLING AND BURNS WENT AWAY AFTER WE FOUND SOME ICE AND PACK HER ARM IN IT. VW SAYS THAT WE WERE IN A COLLISION BUT WE WERE AROUND NO ONE AND DID NOT HIT ANYTHING. THERE IS NO DAMAGE TO MY CAR FOR ANY COLLISION. MY INSURANCE COMPANY FIXED THE CAR UNDER A COMP. CLAIM AS THEY WERE UNABLE TO FIND ANY COLLISION DAMAGE. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10137579September 26, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I OWN A 2002 VW JETTA TDI. THREE TIMES NOW I HAVE HAD A SERIOUS INCIDENT WITH MY BRAKES. WHILE DRIVING AT LOW SPEEDS, UNDER 25 MPH, THE BRAKE PEDAL HAS PULLED ITSELF TO THE FLOOR AND SHARPLY APPLIED THE BRAKES WHILE I WAS DRIVING. MY FOOT WAS ON THE ACCELERATOR WHILE THIS OCCURRED. THERE IS ALSO A LOUD PRESSURE RELEASE SOUND COMING FROM THE BRAKE PEDAL AFTER IT APPLIED ITSELF. THIS HAPPENS INTERMITTENTLY AND THE DEALER HAS NOT BEEN ABLE TO CORRECT IT YET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137595September 26, 2005
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, AIR BAGS
82,5310.00 JUST REPLACED THE CATALYTIC CONVERTER. WE HAVE ALWAYS HAD SOME TYPE OF AN ELECTRICAL PROBLEM FROM THE BEGINNING. CD PLAYER AND STEREO. CD LCD PANEL WOULD SAY NO CD IN WHICH YOU WOULD HAVE A CD IN THE JACKET IF YOU KEPT PUSHING THE BUTTON SOMETIMES IT WOULD WORK. AT TIMES YOU CAN ONLY READ HALF THE CALL LETTERS FOR STATIONS. ROLLING DOWN BACK OF THE WINDOWS YOU WOULD HEAR A VERY LOUD PRESSURE THUMPING NOISE. SO LOUD YOU COULD NOT ROLL DOWN THE WINDOW IN THE BACK. WHEN YOU WOULD TAKE THE CAR IN. MECHANIC'S ALWAYS SAID, IT WAS BASICALLY OUR IMAGINATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137649September 26, 2005
EXTERIOR LIGHTING:TURN SIGNAL
DT: 2001 VOLKSWAGEN JETTA TDI DIESEL. THE RIGHT FRONT TURN SIGNAL, SHORTED OUT AND MALFUNCTIONED. THERE IS A BURN MAKE ON THE SOCKET AND ON THE BULB ITSELF, THE BULB DID NOT BURN OUT BUT THE SOCKET DID. THE CONSUMER WAS ABLE TO TAKE THE BULB OUT AND THEN INSERT THE BULB AND IT WORKED SHORT PERIOD OF TIME. THE VEHICLE IS AT THE DEALERSHIP NOW BEING FIXED, THEY TOLD THE CONSUMER THEY WOULD NOT COVER THE COST OF REPLACEMENT OF SOCKET. THERE IS A RECALL ON RELATED COMPONENT, WHICH IS A FLASHER RELAY, THE RECALL ID IS VX. *AK UPDATED 11/30/2005 - THE DEALER WOULD NOT REPLACE THE DAMAGED SOCKET. THE TURN SIGN IS NOW WORKING WITH NEW BULB BUT THE CONSUMER SUSPECTS IT WILL FAIL AGAIN DUE TO THE DAMAGED SOCKET. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137434September 23, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT: THE CONTACT OWNS A 1999 JETTA OLD BODY STYLE. 4 DOOR SEDAN WITH 2. 0 LITER ENGINE. THE CAR WAS PURCHASED IN 1998. THE CAR HAD THE FOLLOWING PROBLEM; 4 WINDOWS FELL DOWN DUE TO FAULTY WINDOW REGULATORS AND OR HOLDING CLIPS. THE CONTACT TOOK THE VEHICLE TO VOLKSWAGEN SERVICE DEALER, WHO OFFERED AN EXTENDED WARRANTY. THE EXTENDED WARRANTY WAS OFFERED 4 TIMES .THEY REPAIRED THE WINDOWS 4 TIMES. CUSTOMER STILL HAS PROBLEMS WITH VEHICLE. MANUFACTURER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137166September 21, 2005
AIR BAGS
A CAR PULLED OVER IN FRONT OF ME TRYING TO TURN LEFT. I HAD THE RIGHT OF ME WITH NO STOP OF TRAFFIC LIGHT AT THIS INTERSECTION. I HIT THE LEFT SIDE OF THAT CAR WITH THE FRONT/FRONT LEFT CORNER OF MY CAR AT 45 MPH AND NONE OF THE AIR BAGS DEPLOYED. I WOULD EXPECT THAT AT SUCH A SPEED AT LEAST ONE AIRBAG WOULD HAVE DEPLOYED. PLEASE ADVISE. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10137187September 21, 2005
ENGINE AND ENGINE COOLING:ENGINE
I HAVE TAKEN MY 2002 VW JETTA TURBO TO THE DEALER NUMEROUS TIMES IN THE PAST YEAR THAT I HAVE OWNED IT, INCLUDING TWO DAYS AFTER I PURCHASED IT FOR A "CHECK ENGINE" LIGHT. IN THE PAST TWO MONTHS, MY CAR HAS BEEN AT THE DEALER'S SERVICE DEPT MORE THAN I HAVE DRIVEN IT. I JUST PICKED UP MY CAR LAST WEDNESDAY, AND THE LIGHT CAME ON AGAIN TODAY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137126September 20, 2005
SEAT BELTS:REAR/OTHER
HI, IT SEEMS AS IF MANY 2000+ VW JETTAS HAVE DEFECTIVE REAR CENTER SEAT BELTS. WHEN YOU FOLD DOWN THE REAR SEATS, THE CENTER SEAT BELTS WILL RETRACT IN SUCH A WAY THAT IT IS IMPOSSIBLE TO MOVE THE SEAT BACK TO THE UPRIGHT POSITION WITHOUT DISCONNECTING THE SEAT BELT. MANY PEOPLE, MYSELF INCLUDED, JUST PERMANENTLY DISCONNECT THE CENTER SEAT BELT TO AVOID SUCH PROBLEMS. I HAVE EXPERIENCED SEVERAL OTHER RECALLS THAT SEEMED LESS DANGEROUS THAN THIS PROBLEM COULD POTENTIALLY BE WITH 5 PEOPLE IN THE CAR. COULD YOU INVESTIGATE HOW FREQUENT THIS SAFETY ISSUE OCCURS AND POSSIBLY INITIATE A RECALL? I HAD THIS FIXED ONCE BEFORE, BUT APPARENTLY THE FIX DIDN'T LAST. THANKS, NEIL KUMPERS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136890September 19, 2005
SERVICE BRAKES, HYDRAULIC, AIR BAGS:FRONTAL, VEHICLE SPEED CONTROL
ON 9/17/2005 I WAS PULLING INTO MY ASSIGNED PARKING SPOT AT MY CONDO. I WAS APPROXIMATELY TRAVELING ABOUT 3 MPH AND HAD MY BRAKES APPLIED TO MANEUVER INTO MY PARKING SPOT. UPON REACHING THE CURB, I APPLIED PRESSURE TO THE BRAKES AND EXPECTED TO COME TO A COMPLETE STOP. HOWEVER, MY CAR LUNGED FORWARD AND ENDED UP IN MY NEIGHBOR'S LIVING ROOM. MY CAR ONLY STOPPED AFTER TAKING OUT THE BRICK STRUCTURE AND FRONT WINDOW OF HER CONDO. BEFORE MAKING IMPACT WITH THE OUTSIDE STRUCTURE I ATTEMPTED TO BRAKE TWICE WITH NO RESPONSE. THE IMPACT WAS SUBSTANTIAL AND YET THE AIRBAGS NEVER DEPLOYED. MY CAR WAS TOWED TO A GARAGE THAT MY INSURANCE APPROVED AND NOT TO THE DEALERSHIP WHO HAS SERVICED MY CAR FOR ALL THE CURRENT RECALLS AND VARIOUS PROBLEMS. THE RECALLS AND PROBLEMS INCLUDE THE BRAKE LIGHT SWITCH, REPLACEMENT OF THE COIL IGNITION, ARMREST BREAK, ALARM SOUNDING FOR NO REASON, AND THE WINDOW FALLING INTO THE DOOR FRAME. THIS ACCIDENT CAUSED SERIOUS PROPERTY DAMAGE AND THE POLICE WERE CALLED TO THE SCENE. THE POLICE ACKNOWLEDGED MY SKID MARKS AND MY ATTEMPT AT APPLYING THE BRAKES. THE SITUATION WAS TREATED/CITED AS A CAR ACCIDENT SO THAT MY NEIGHBOR AND I COULD GO THROUGH THE PROPER PROCEDURES OF HER DAMAGES BEING REIMBURSED. I PLAN TO PROVE MY CAR IS DEFECTIVE AND A LEMON. I WOULD APPRECIATE ANY FEEDBACK, ADVICE OR SUGGESTIONS REGARDING MY SITUATION. *NM *GEM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10136969September 19, 2005
ELECTRICAL SYSTEM:IGNITION
2001 VW JETTA 1.8T ALL IGNITION COILS HAVE FAILED AND THERE ARE NONE AVAILABLE IN USA TODAY TO REPLACE. APPARENTLY THIS IS SUCH A PROBLEM FOR 2001 JETTA'S. VW CAN NOT KEEP THEM IN STOCK. REPEAT THERE ARE NONE AS OF 09/19/2005 IN USA TO REPLACE THIS VERY COMMON PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137011September 19, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
IN 2004, MY 2000 VW JETTA'S BREAK LIGHTS FAILED TO TURN OFF. WHEN I TOOK THE CAR IN FOR SERVICE, THE DEALER REPLACED A SWITCH. SEVERAL MONTHS LATER, VW WERE ISSUED A RECALL ON VEHICLE TO REPLACE THE BRAKE LIGHT SWITCH WHICH WOULD EITHER FAIL TO TURN OFF OR FAIL TO TURN THE BREAK LIGHTS ON. VW REFUNDED THE AMOUNT I HAD PAID TO REPAIR MY VEHICLE. ON SEPTEMBER 16, 2005, A DRIVER NOTIFIED ME AFTER A NEAR MISS AT AN INTERSECTION THAT MY BREAK LIGHTS WERE FAILING TO LIGHT. I BROUGHT MY CAR TO THE DEALERSHIP AND THEY CLAIMED THAT THE SWITCH HAD FAILED, BUT SAID THAT IT WAS NOT COVERED UNDER THE ORIGINAL RECALL BECAUSE THE SWITCH HAD ALREADY BEEN REPLACED. THE RECALL REPAIR WORK DID NOT REPAIR MY VEHICLE. THE BREAK LIGHT SWITCH FAILED AFTER THE RECALL REPAIR WAS MADE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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