Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10143494November 22, 2005
SERVICE BRAKES, HYDRAULIC
THE CAR IS SQUEALING RIDICULOUSLY LOUD WHEN THE CAR COMES TO A STOP OR IN REVERSE. (MOSTLY IN REVERSE) I HAVE CONTACTED VOLKSWAGEN MULTIPLE TIMES. THEY HAVE NOT BEEN ABLE TO FIX THIS PROBLEM OR GIVEN ANY INFORMATION ON FIXING THIS PROBLEM. THE DEALERSHIP HAS TRIED EVERYTHING THEY COULD TO FIX IT. I HAVE OTHER FRIENDS WITH THE SAME YEAR MAKE AND MODEL WITH THE SAME NOISE. THE SQUEALING NOISE IS SO LOUD, IT SOUNDS LIKE AN 18 WHEELER COMING TO A STOP. WE KEEP GETTING THE RUN AROUND FROM VOLKSWAGEN. IF I HAD KNOWN THIS PROBLEM WOULD NOT BE FIXED, I WOULD NEVER HAVE TAKEN OUT A LEASE ON THIS CAR. IT IS ONLY WITH THIS MODEL. MY PREVIOUS JETTA HAS NEVER DONE ANYTHING LIKE THAT. THE CAR IS A 2005 VOLKSWAGEN JETTA GLI 1.8 TURBO. I WANT ANSWERS FROM VOLKSWAGEN ON WHEN THEY ARE PLANNING TO CORRECT THIS PROBLEM. I WANT THIS KNOWN THAT THERE IS A PROBLEM AND FOR PEOPLE WHO HAVE OVER $350 A MONTH TO HAVE THE CAR, THAT THIS PROBLEM DOES NOT NEED TO WAIT 1 MORE MINUTE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142854November 16, 2005
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT
I HAVE A 2001 VOLKSWAGEN JETTA GLS VR6. IN APRIL OF 2003 I EXPERIENCED PROBLEMS WITH MY CAR WHERE ESPECIALLY IN WET CONDITIONS, THE CAR WOULD HESITATE AND MISFIRE THEN THE CHECK ENGINE LIGHT WOULD BLINK ON AND OFF. IT GOT TO THE POINT WHERE IT WAS DIFFICULT TO DRIVE BECAUSE IT WAS LOSING POWER. I TOOK IT TO THE DEALERSHIP AND THEY DIAGNOSED IT AS THE IGNITION COIL PACK WAS BAD. THEY EXPLAINED THAT THIS WAS AN EXPENSIVE PART AND THAT IT WOULD COST OVER $1300.00 TO REPAIR AND WAS NOT COVERED UNDER WARRANTY. I DID SOME RESEARCH AND FOUND THAT MANY SIMILAR VOLKSWAGENS WERE HAVING THE SAME PROBLEMS AND THE MANUFACTURER HAD A RECALL OUT ON THE COIL PACK. I CONTACTED VOLKSWAGEN AND THEY CLAIMED THAT MY ENGINE WAS NOT A PART OF THE RECALL BUT THAT THEY WOULD GIVE ME A COURTESY AND COVER THE COST OF THE REPAIRS. IN OCTOBER OF 2005 I BEGAN TO HAVE THE PROBLEM WITH MY CAR AGAIN. I BROUGHT IT BACK TO THE DEALERSHIP AND AGAIN THEY DIAGNOSED THAT MY IGNITION COIL PACK WAS BAD. I AGAIN DID RESEARCH AND READ SEVERAL ARTICLES ONLINE THAT VW WAS RECALLING THE COIL PACK FOR MY PARTICULAR MODEL. I CONTACTED VW AND THEY WOULD NOT DO ANYTHING ABOUT IT BECAUSE IN THEIR SYSTEM, MY CAR DIDN'T QUALIFY. I EXPLAINED THAT THERE HAS ONLY BEEN ABOUT 20,000 MILES PUT ON THE CAR SINCE THE LAST OCCURANCE AND TO NO AVAIL WOULD THEY HELP ME OUT. THEY SAY THAT BECAUSE OF THE AGE AND MILEAGE ON MY CAR THEY WOULD NOT DO ANOTHER COURTESY AND BECAUSE MY VIN NUMBER DOES NOT QUALIFY FOR THE COIL PACK RECALL, IT WILL NOT BE COVERED UNDER THE RECALL. I HAVE HAD SEVERAL OTHER FRIENDS WITH VW JETTAS THE SAME YEAR AS MINE AND THEY HAVE HAD THE SAME PROBLEM. WHY HASN'T VW LISTED MY CAR IN THE RECALL. HAVING THIS ISSUE TWICE IN THE SHORT LIFESPAN OF THE CAR SIGNALS THAT THERE IS A DEFAULT IN THE PART AND IT SHOULD BE TAKEN CARE OF BY THE MANUFACTURER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142903November 16, 2005
ENGINE AND ENGINE COOLING:ENGINE
ANY TIME THE VEHICLE IS NOT OPERATED FOR A FEW HOURS OR LONGER, THE ENGINE MAKES A VERY LOUD GRINDING NOISE UPON STARTING. THE NOISE LASTS LESS THAN 30 SECONDS, THEN A HIGH-PITCHED NOISE FOLLOWS BEFORE BOTH NOISES CEASE. I HAVE BEEN EXPERIENCING THESE NOISES SINCE I PURCHASED THE VEHICLE. I TOOK THIS VEHICLE TO THE DEALERSHIP FOR REPAIRS DUE TO THIS NOISE, AND WAS INFORMED THAT THERE WAS NOTHING THEY COULD DO AND THAT ALL NEW VEHICLES ON THE LOT WERE MAKING THE SAME NOISE. THE SALESMAN SUGGESTED THAT THE GRINDING NOISE WAS THE CATALYTIC CONVERTERS STARTING UP AND THE HIGH-PITCHED NOISE THAT FOLLOWED WAS THE FUEL PUMP. STILL, IT DOES NOT SOUND NORMAL, AND THE NOISE DOES NOT OCCUR IF THE VEHICLE HAS ONLY BEEN RESTING FOR A MATTER OF MINUTES. I FIND IT DIFFICULT TO BELIEVE THAT A NORMAL FUNCTION OF THE VEHICLE WOULD MAKE SUCH A NOISE, AND THEN ONLY MAKE IT ON CERTAIN OCCASIONS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142936November 16, 2005
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:IGNITION
PLEASE REFER TO MY PREVIOUS COMPLAINT SUBMITTED 9/17/2005 REGARDING MY '02 VW JETTA. THE CRASH WAS A RESULT OF SUDDEN ACCELERATION AND EXTENDED BRAKING DISTANCE. THE REASON I AM WRITING AGAIN IS TO ADDRESS THE FACT THAT MY LOCAL NEWS (DENVER CHANNEL 7 NEWS) DID AN UNDERCOVER FEATURE IN REGARDS TO THE VOLVO'S SUDDEN ACCELERATION AND DECELERATION. THE MECHANIC USED IN THE PIECE DETERMINED THE PROBLEM WAS THE ELECTRONIC THROTTLE. THUS, VOLVO IS ANNOUNCING A MAJOR RECALL ON ALL 1999-2002 VOLVO'S. THIS ISSUE IS RAMPANT AMONG THE AUTO INDUSTRY INCLUDING VWOA. PLEASE EXTEND YOUR INVESTIGATION TO INCLUDE VW AND HOPEFULLY VWOA WILL DO A MAJOR RECALL ON ALL CARS EQUIPPED WITH ELECTRONIC THROTTLES. PLEASE NOTE THAT I WAS REQUIRED TO ATTEND DMV COURT SINCE I WAS ISSUED A TICKET. THE JUDGE RULING OVER MY CASE ENDED UP DISMISSING MY CASE BECAUSE OF THE EVIDENCE I HAD BROUGHT TO COURT. MORE OVER, THE JUDGE WAS A FORMER MECHANIC FOR 8 YEARS AND HE HAS WORKED EXTENSIVELY ON VW'S. HE WAS VERY FAMILIAR WITH MY SITUATION. I DON'T HAVE MY VIN # HANDY, BUT IT WAS LISTED IN MY COMPLAINT ODI ID #: 10136890. PLEASE REFER TO MY CASE NUMBER FOR FURTHER DETAILS. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10142738November 15, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
DT: THE CONTACT STATES IS NHTSA A RECALL CAMPAIGN ID # 04V096000 CONCERNING THE EXTERIOR LIGHTING BRAKE LIGHT SWITCH. THE CONSUMER WAS EXPERIENCING THE SAME SYMPTOMS AS INDICATED IN THE RECALL, BUT THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. THE CONTACT HAD IT REPAIRED AT HIS OWN EXPENSE. *JB UPDATED 12/7/2005. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142784November 15, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
BRAKE LIGHT SWITCH (2001 VW JETTA GLS TDI) RESEARCHED ON INTERNET SAYS THERE IS A RECALL FOR THIS PART, BUT IS NOT IN EFFECT YET. DRIVING WITH BRAKE LIGHTS STUCK ON IS REALLY DANGEROUS AND SPEEDY RECALL FOR THIS ITEM IS ESSENTIAL. I HAVE TO REMOVE THE FUSE IN ORDER TO TURN OFF THE LIGHTS, AND SOON AS CAR IS TURNED ON THE LIGHTS STAY ON MAKING IT IMPOSSIBLE FOR OTHER DRIVERS TO KNOW WHEN I AM STEPPING ON THE BRAKES. COULD SERIOUSLY CAUSE MANY ACCIDENTS IN THE FUTURE FOR ALL VEHICLE OWNERS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142565November 14, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
DT: THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED. HE TOOK THE VEHICLE TO THE DEALER, WHO DIAGNOSED A PROBLEM WITH THE EMISSION CONTROL AND THE MASS AIR FLOW SENSOR. THE MASS AIR FLOW SENSOR WAS REPLACED. HOWEVER, A MONTH LATER THE SAME PROBLEM RECURRED. THE DEALER REPLACED THE MASS AIR FLOW SENSOR AGAIN. SINCE THE SECOND REPLACEMENT THERE HAVE BEEN NO FURTHER PROBLEMS. THIS REPAIR WAS NOT COVERED BY THE WARRANTY, AND THE CONTACT PAID OUT OF POCKET FOR THE REPAIRS. *AK UPDATED 11/29/2005 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142597November 14, 2005
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
THE SEAT ON MY 2003 VW JETTA CAUGHT FIRE TODAY. AS A RESULT, THERE IS A NICKEL-SIZE BURN IN MY SEAT AND MY PANTS. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10142653November 14, 2005
AIR BAGS:SIDE/WINDOW
DT:THE CONTACTS STATED WHILE DRIVING THE PASSENGER'S SIDE/CURTAIN AIR BAG DEPLOYED. THE VEHICLE WAS NOT IN AN ACCIDENT PRIOR TO THE DEPLOYMENT. THERE WAS NO WARNING PRIOR TO THE INCIDENT. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE MANUFACTURE STATED THE VEHICLE MUST HAVE BEEN IN A PREVIOUS ACCIDENT BECAUSE THE BLACK BOX CONTAINS CRASH DATA AND THERE WAS DAMAGE TO THE UNDERCARRIAGE. THE MANUFACTURER WILL NOT REPAIR THIS VEHICLE. THERE WAS AN INVESTIGATION NHTSA ACTION NUMBER PE04081.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142471November 11, 2005
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
AT APPROXIMATELY 5:15 AM THIS MORNING I STARTED MY CAR AND TURNED ON THE DRIVER'S SIDE HEATED SEAT. AFTER WAITING APPROXIMATELY 2 MINUTES FOR THE RPMS TO DROP BELOW 1000, I PLACED THE VEHICLE IN DRIVE AND BEGAN HEADING FOR WORK. I IMMEDIATELY SMELLED SOMETHING BURNING. I TRAVELED LESS THAN AN 1/8 OF A MILE TO A STOP SIGN. AFTER STOPPING THE VEHICLE AND PLACING IT IN PARK, I OPENED THE DRIVER'S SIDE DOOR, PULLED THE HOOD LATCH, AND QUICKLY STEPPED OUT OF THE VEHICLE. I LEFT THE CAR RUNNING AND THE DRIVER'S SIDE DOOR OPEN WHILE I OPENED THE HOOD TO INSPECT FOR THE SOURCE OF THE BURNING SMELL. AFTER APPROXIMATELY 2 MINUTES OF INSPECTION I DETERMINED THAT THERE WAS NOTHING BURNING IN THE ENGINE COMPARTMENT. I CLOSED THE HOOD AND WHILE STANDING AT THE FRONT OF THE VEHICLE I NOTICED SMOKE COMING FROM THE DRIVER'S SEAT. I IMMEDIATELY RAN TO THE DRIVER'S SIDE DOOR AND DISCOVERED A SMALL FIRE IN THE FRONT SEAT. I TURNED THE VEHICLE OFF, TURNED THE DRIVER'S SIDE HEATED SEAT OFF, AND MANAGED TO EXTINGUISH THE FIRE. THIS HAS BEEN A VERY TRAUMATIC EVENT. REFLECTING ON THE TYPICAL USAGE OF THE HEATED SEATS BY MYSELF, OR WORSE YET MY WIFE, THE OUTCOME COULD HAVE BEEN CATASTROPHIC. THE SEAT WAS LITERALLY ON FIRE IN LESS THAN FIVE MINUTES. I CAN NOT IMAGINE WHAT THE OUTCOME MIGHT HAVE BEEN IF THIS HAD OCCURRED DURING RUSH HOUR TRAFFIC. IF I HAD NOT EXITED THE VEHICLE TO INSPECT THE ENGINE COMPARTMENT, I WOULD HAVE SUFFERED BURNS. AFTER TALKING TO CUSTOMER SERVICE I WAS INFORMED THAT THERE WAS A RECALL ON THE SEATS. I HAVE HAD MY VEHICLE SERVICED AT THE VOLKSWAGEN DEALER THAT I PURCHASE THE VEHICLE FROM SINCE DAY ONE AND THEY NEVER DID ANY RECALL WORK ON THE SEATS. I SEARCHED YOUR SIGHT FOR RECALL INFORMATION ON MY VEHICLE AND THERE WAS NO DATA. I WANTED YOU TO BE INFORMED. I WOULD HATE TO FIND OUT THAT SOMEONE WAS BURNED IN THERE VEHICLE DURING NORMAL OPERATION. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10142474November 11, 2005
ELECTRICAL SYSTEM:IGNITION
WE WERE DRIVING OUR NEW 2005.5 JETTA 5 SPD AT AN INTERSECTION THE VEHICLE STALLED AS A RESULT OF THE CLUTCH BEING LET OUT TO QUICKLY. I TRIED TO START THE VEHICLE IMMEDIATELY WITHOUT SUCCESS. I PULLED THE BRAKE UP; PUSHED THE CLUTCH PEDAL COMPLETELY IN AND PUT THE STICK SHIFT INTO NEUTRAL. STILL WAS UNABLE TO START THE VEHICLE. AN EIGHTEEN WHEELER JUST MISSED US BY INCHES. FINALLY GOT THE CAR STARTED MADE OUR WAY HOME. AT HOME WE DUPLICATES WHAT HAPPENED AND DETERMINED WE NEEDED TO TURN THE KEY COMPLETELY TO THE OFF POSITION, THEN WE WERE ABLE TO SUCCESSFULLY RESTART THE ENGINE. WE DRIVE MOSTLY MANUAL TRANSMISSIONS AND CANNOT THINK OF ANY TIME WE HAVE HAD TO TURN THE KEY COMPLETELY TO THE OFF POSITION TO GET OUR VEHICLES STARTED. WE CALLED AND TALKED WITH THE SERVICE DEPARTMENT AND WERE TOLD THAT THIS WAS A NEW FEATURE VW INSTITUTED THIS YEAR TO KEEP DRIVERS FROM TRYING TO RESTART AN ENGINE THAT MAY ALREADY BE RUNNING AND POSSIBLY RUINING THE STARTER. RUINING THE STARTER WAS THE LEAST OF OUR PROBLEMS. WE ARE CONCERNED THE DOCUMENTATION THAT OUTLINES THAT THE DRIVER MUST RETURN THE KEY TO THE 0FF POSITION EVERY TIME TO RESTARTED THE ENGINE IS BURIED ON PG 92 OF BOOKLET 3.1 IN SECTION IGNITION LOCK POSITION OF THE KEY. THIS IS CLEARLY NOT SOMETHING A DRIVER WOULD NORMALLY LOOK FOR OR EXPECT FROM THE VEHICLE THEY ARE DRIVING. I WOULD LIKE TO RECOMMEND THIS FEATURE BE CHANGED SO THAT IF A DRIVER STALLS THEIR VEHICLE, ESPECIALLY IN A COMPROMISING SITUATION, THEY WOULD BE ABLE TO RESTART THE VEHICLE WITH THE KEY BEING ANYWHERE IN THE ON POSITION. IN ADDITION, UNTIL THIS COULD BE ACCOMPLISHED I WOULD RECOMMEND THIS INFORMATION BE INCLUDED IN THE JETTA QUICK REFERENCE GUIDE. THIS IS A MORE REASONABLE PLACE THE DRIVER MAY LOOK INSTEAD OF BEING BURIED DEEP INSIDE THE DRIVERS MANUAL. I ALSO RECOMMEND THIS BE INFORMATION THE DEALERSHIP IS REQUIRED TO MAKE SURE THE DRIVER KNOWS BEFORE LEAVING THEIR LOT. THIS IS DEFINITELY SOMETHING OF A POSSIBLE SAFETY ISSUE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142375November 10, 2005
EXTERIOR LIGHTING:HEADLIGHTS
DURING PRODUCT EVALUATION, TEST DRIVE AND UPON DELIVERY OF MY NEW CAR, IT DID NOT INCLUDE DAYTIME RUNNING LIGHTS (DRL). AFTER INITIAL SERVICE AT 5,000 MILES, THE CAR SUDDENLY INCLUDED DRL. THE DEALER EXPLAINED THAT HE WAS REQUIRED BY LAW TO ACTIVATE THIS FEATURE. THE IMPLEMENTATION OF THIS FUNCTION DOES NOT INCLUDE AN OVERRIDE SWITCH, NOR DOES IT INCLUDE A DARKNESS SENSOR THAT ACTIVATES THE MAIN LIGHTS WHEN IT GETS DARK. THEREFORE, WHEN DRIVING THE CAR AS DUSK APPROACHES THE ROAD IS ILLUMINATED BY THE DRL, THE INSTRUMENT LIGHTS ARE ON, AND THERE IS NO ABILITY TO RECOGNIZE THAT THE ACTUAL LIGHTS (INCLUDING TAIL LIGHTS) ARE NOT ACTIVE. I AM VERY CONCERNED THAT THIS PRESENTS A SIGNIFICANT SAFETY HAZARD THAT COULD LEAD TO REAR-END COLLISIONS SIDE-IMPACT COLLISIONS AFTER DARK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142051November 8, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
PURCHASED NEW 2003 JETTA MAY 2003. SINCE THAT TIME WE HAVE HAD TO TOW THE CAR TWICE AND REPAIR SAME PART 4 TIMES. IT IS THE BRAKE LIGHT SWITCH THAT BREAKS WHICH MEANS THE CAR CAN NOT BE TAKEN OUT OF PARK. CAN NOT BE MOVED UNLESS IT IS TOWED OR GET IT IN WHEN YOU FIRST SEE IT IS GOING OUT YET AGAIN. THIS HAS HAPPENED JAN 28, 2004, AUG 2, 2004, MAY 31, 2005, AND OCT 14, 2005. TWICE IT WAS SERVICED AT THE VOLKSWAGEN DEALERSHIP IN SAN LUIS OBISPO AND TWICE AT THE DEALERSHIP IN FRESNO, CALIFORNIA. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142182November 8, 2005
AIR BAGS:SIDE/WINDOW
MY HUSBAND WAS DRIVING DOWN MANCHESTER ROAD (A BUSY 4 LANE ROAD) GETTING READY TO MAKE A RIGHT HAND WHEN THE PASSENGER AIRBAGS DEPLOYED. HE SAID IT SOUNDED LIKE A GUNSHOT WENT OFF IN THE CAR. HE WAS ABLE TO PULL THE CAR INTO A WALGREENS PARKING LOT. MY 4 YEAR OLD SON WAS SUPPOSE TO BE IN THE CAR WITH HIM. HE WOULD HAVE BEEN INJURED IF HE WAS. THIS IS A SERIOUS DEFECT AND NEEDS TO BE ACKNOWLEDGED AND DEALT WITH. THERE WAS NO IMPACT AND NOT A MARK ON THE CAR INDICATING AN ACCIDENT. VW IS REFUSING TO PAY FOR THE REPAIR BECAUSE THEY STATE THAT AN ACCIDENT HAD TO OCCUR BECAUSE AIR BAGS DON'T JUST GO OFF. MY CAR INSURANCE COMPANY IS ALSO NOT PAYING BECAUSE THERE IS NO VISIBLE DAMAGE ON THE CAR TO BE FIXED THEREFORE THERE IS NO CLAIM TO BE FILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141653November 3, 2005
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH, EXTERIOR LIGHTING, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
DT: THE CONTACT STATED THE HAZARD FLASHING LIGHTS SWITCH MALFUNCTIONED. ALL OF THE EXTERIOR LIGHTS ON THE CAR BURNED OUT. THE TURN SIGNALS WOULD TICK, BUT THE BLINKER LIGHT WOULD NOT COME ON. THIS WAS TEMPORARILY SOLVED BY REMOVING THE HAZARD LIGHT SWITCH. VOLKSWAGEN ISSUED RECALL 04V584000 ON THE HAZARD SWITCH, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER AND THE DEALER HAVE BEEN CONTACT, AND NEITHER OFFERED ANY FREE SOLUTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141704November 3, 2005
POWER TRAIN:CLUTCH ASSEMBLY, ELECTRICAL SYSTEM, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, POWER TRAIN:MANUAL TRANSMISSION
OUR 2004 VW JETTA 1.8T HAS HAD NUMEROUS PROBLEMS FROM A CLICKING/POPPING NOISE IN THE FRONT END AT APPROXMIATELY 10,000 MILES, TO THE TRANSMISSION LOCKING UP WHILE OPERATING VEHICLE. THE CLUTCH/DISC WENT COMPLETELY OUT AT 15,000 MILES. ALL THE INTERIOR AND EXTERIOR LIGHTS WENT OUT AS MY WIFE WAS DRIVING IN THE DARK ON A NON LIT BACK ROAD TO WORK, TRANSMISSION LOCKED UP BETWEEN 3RD AND 4TH GEARS, TRANSMISSION STILL SLIPPING, BACK DOOR LOCKS DO NOT UN-LOCK WHEN REMOTE IS ACTIVATED, SERVICE DEPARTMENT HAS RE-TORQUED EVERYTHING ON VEHICLE BUT THIS HAS NOT MADE PROBLEMS GO AWAY. SINCE MAY 2005, THE SERVICE DEPARTMENT AT LOCAL VW DEALERSHIP HAS HAD MY CAR FORA TOTAL OF 62 DAYS FOR SERVICE AND IT IS STILL NOT FIXED. PROBLEMS CONTINUE TO MOUNT AND THE DEALERSHIP FOR THE MOST PART STATES "THAT THEY CANNOT REPLICATE THE PROBLEM." THE DEALERSHIP REPLACED ALL THE WHEEL BEARINGS IN THE FRONT OF THE VEHICLE AND THIS DID NOT STOP THE CLICKING/POPPING NOISE, THEY REPLACED THE CLUTCH DISC THIS DID NOT CLEAR UP THE PROBLEM, THE ELECTRICAL PROBLEM COULD NOT BE REPLICATED PER DEALERSHIP, THE ENGINE CONTINUES TO HAVE A WHISTLING NOISE, TRANSMISSION CONTINUES TO SLIP. THE DRIVER'S SIDE LEATHER SEAT HAS THE SEAMS POOPING LOOSE AND A PART OF THE FRAME IS PUSHING THROUGH THE LEATHER. TRUNK LATCH HAS BEEN REPLACED 2 TIMES. DEALERSHIP STATES CAR IS SAFE TO OPERATE, I BEG TO DIFFER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141240October 30, 2005
AIR BAGS
WE OWN A 2002 VW JETTA 2.0L. WE WERE DRIVING THROUGH AN INTERSECTION AND THE PASSENGER SIDE CURTAIN AND PASSENGER SEAT AIRBAG DEPLOYED WITHOUT CAUSE. WE PULLED OFF TO THE SIDE TO CHECK FOR ANY EXTERIOR DAMAGE THAT COULD OF CAUSED THE DEPLOYMENT BUT COULD NOT SEE ANY. WE DROVE IT HOME (@ 1 MILE) AND HAD IT TOWED TO THE DEALERSHIP WHERE WE WILL HEAR ABOUT THEIR COURSE OF ACTION TO REPAIR THE ISSUE. IS THIS A OCCURRENCE THAT IS UNDER INVESTIGATION? IF SO IT MIGHT BE HELPFUL TO KNOW SINCE THIS WILL BE A VERY COSTLY REPAIR AND HAVEN'T HAD THE BEST OF LUCK WITH VW EVEN THOUGH IT'S STILL UNDER WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141102October 28, 2005
TIRES:TREAD/BELT
DRIVING VW JETTA BOUGHT NEW EARLY 2005 ON A SURFACE STREET IN WESTERVILLE. DRIVER SIDE FRONT TIRE DISINTEGRATED, CAUSING FOUR OR MORE HOLES (2" X 2") ON OUTER SIDE TIRE WALL. TIRE MADE BY MICHELIN; WE WILL KEEP TIRE OR AT LEAST RETAIN PHOTOS OF IT. CAR WAS TRAVELING AT 35-40 MPH DRIVEN BY MY WIFE. CONTROL WAS MAINTAINED UNTIL CAR STOPPED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141135October 28, 2005
ELECTRICAL SYSTEM
DT: THE CONTACT STATED THE VEHICLE CAUGHT ON FIRE. THE CONTACT'S SON WAS DRIVING AND HE FELT THAT THE VEHICLE WAS NOT GETTING ANY FUEL. HE PRESSED THE GAS PEDAL AND THEN IT STALLED. HE DEPRESSED THE GAS PEDAL WHILE TRYING TO RESTART IT, AND IT STARTED SMOKING. HE GOT OUT OF THE VEHICLE AND LIFTED THE HOOD AND IT BURST INTO FLAMES. BY THE TIME THE FIRE DEPARTMENT ARRIVED THE VEHICLE WAS COMPLETELY ENGULFED IN FLAMES. THE VEHICLE WAS TOTALED, ACCORDING TO THE AUTO BODY SHOP THE ONLY THING THAT REMAINED WERE THE HEAD LIGHTS. THERE HAS BEEN NO INVESTIGATION AS TO WHERE THE FIRE STARTED. SHE CONTACTED VOLKSWAGEN, AND THEY TOLD HER THERE WAS A RECALL FOR A FAULTY FUEL CLAMP. BUT SHE NEVER RECEIVED A RECALL LETTER. THERE WAS A POLICE REPORT 5021483 WAS TAKEN AT THE SCENE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10140929October 27, 2005
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
DT: THE CONTACT STATED ON 8-16-05 WHILE DRIVING ON THE HIGHWAY THE CAR DIED. THEN IT LURCHED FORWARD, STOPPED AND LURCHED FORWARD AGAIN. THIS WAS THE FIFTH TIME THE CAR HAS BEEN AT THE DEALERS. THE FIRST TIME THE CHECK ENGINE LIGHT CAME ON, AND THEY REPLACED A FUEL INJECTOR. THE SECOND TIME THE ABS LIGHT, THE AIR BAG LIGHT, AND THE CHECK ENGINE LIGHT CAME ON. THEY INSTALLED A FULL DISTRIBUTOR RAIL. THE THIRD TIME THE ENGINE OVERHEATED, AND THE AIR CONDITIONER WOULD NOT WORK . THEY REPLACED THE BATTERY AND COOLING FANS. THE FOURTH TIME THE CHECK ENGINE LIGHT CAME ON AGAIN, AND THEY REPLACED A VALVE. THIS LAST TIME THE DEALER GAVE HIM A LOANER CAR. THEY HAVE NOT DIAGNOSED THE PROBLEM YET. THE DEALER CALLED ON FRIDAY TO TELL HIM THEY WOULD NOT PAY FOR THE LOANER CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Jetta