Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10166202August 22, 2006
ELECTRICAL SYSTEM
I HAVE A 2001 VOLKSWAGAN JETTA. AT LEAST 2 OR 3 TIMES, I HAD MY EPC LIGHT SWITCH CAME ON ON THE DASHBOARD. EACH TIME, I HAD TO PAY OUT OF MY POCKETS TO GET IT FIX. WHEN THE EPC LIGHT COMES ON, I CANNOT GET THE GEAR OUT OF PARK. I HAVE TO CONSTANTLY PUMP ON MY BRAKES TO GET IT OUT OF PARK. THIS CAN TAKE ANYWHERE FROM 3 MINUTES TO AN HOUR. I SERIOUSLY BELIEVE THAT THERE IS A DEFECT WITH THIS PRODUCT. I ASK OTHER VOLKSWAGAN OWNERS AND THEY ALSO SAID THAT THEIR EPC LIGHT COMES ON OCCASIONALLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166088August 21, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
THE BRAKE SWITCH LIGHT IN MY VW JETTA HAS HAD TO BE REPLACED THREE TIMES. WHEN THIS SWITCH IS NOT WORKING, THE BRAKE LIGHTS OF MY CAR ARE INOPERABLE, LEADING TO A GREAT RISK OF ACCIDENT. MY JETTA IS NOT CURRENTLY IN THE RECALL THAT HAS BEEN ISSUED, BUT I CONTINUE HAVING PROBLEMS WITH THE BRAKE LIGHT SWITCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165910August 18, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE SHIFTING GEARS, THE SHIFTER BECAME STUCK IN PARK. THE DEALER REPLACED THE LOCK SHIFT TWICE IN THE LAST TWO YEARS AND THE PROBLEM REOCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165707August 17, 2006
AIR BAGS
NO IMPACT, NO POT HOLES, NO SPEED BUMPS - DRIVING ON A PAVED ROAD THE PASSENGER SIDE (ROOF & SEAT) AIRBAGS DEPLOYED. NO PASSENGERS WERE IN THE VEHICLE, DRIVER ONLY W/SEAT BELT - NO DRIVER SIDE OR FRONT AIR BAGS DEPLOYED. VW DEALER FOUND NO DAMAGE; VW REGIONAL CLAIMS BLACK BOX SAYS "SIGNIFICANT IMPACT" THUS NO DEFECT, REPORT IT TO INSURANCE CO. . INSURANCE CO FINDS NO DAMAGE TO THE VEHICLE, DENIES CLAIM. VW SAYS AIRBAGS DEPLOYED DUE TO PASSENGER NOT WEARING SEAT BELT (NO PASSENGER IN THE VEHICLE); ALSO SAID NOT MANUFACTURED TO WITHSTAND POT HOLES OR SPEED BUMPS. INSURANCE CO SAYS AIRBAGS DEPLOY ONLY W/SEAT BELT FASTENED. EITHER WAY, THIS IS A DEFECT - AIR BAGS DEPLOYED W/NO ACCIDENT, NO PASSENGER; IF THERE WAS AN IMPACT, DRIVER SIDE AIR BAGS DID NOT DEPLOY. THIS VEHICLE IS STILL UNDER MANUFACTURER WARRANTY. NOBODY WILL PAY FOR THE DAMAGE THE AIRBAGS CREATED. I HAVE FOUND MANY COMPLAINTS - AIR BAGS DEPLOY IN VW JETTA'S WHILE DRIVING ON A ROADWAY, NO IMPACT, NO POT HOLES, NO SPEED BUMPS ... VW HAS A PROBLEM - THIS SHOULD BE A RE-CALL - MAKE THEM FIX IT! THANKS *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165609August 16, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
DT*: THE CONTACT STATED THE BRAKE LIGHTS DID NOT WORK. THERE WAS A NHTSA RECALL, # 06V183000, REGARDING THE EXTERIOR LIGHTING: BRAKE LIGHTS: SWITCH. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165654August 16, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
DT*: THE CONTACT STATED THE BRAKE LIGHTS WERE CONSTANTLY ILLUMINATED, WHETHER THE VEHICLE WAS ON OR OFF. THERE WAS A NHTSA RECALL, # 04V096000, REGARDING THE BRAKE LIGHT SWITCH. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165661August 16, 2006
STRUCTURE
I HAD RECENTLY BOUGHT THIS CAR FROM "SKYLINE" DEALER IN COLORADO , I'VE OWNED IT FOR,ONE YEAR HIT A SPEED BUMP AND THE ENGINE FELL FORWARD(BREAK-AWAY ENGINE) THE ENGINE HAD BROKE OFF THE ENGINE BOLTS(MOUNTS) AND THE ONLY THING TO HOLD PART OF IT UP IS THE TRANSMISSION ARM. I HAVE JUST NOW FOUND SOMEONE TO MAKE THE 8/15/06 REPAIRS ITS A SLOW GO,AND STILL OWE OVER 17,000 ON IT THE INSURANCE COMPANY WOULDN'T HELP THEY SAID THAT SOMEONE HAD WELD THE BOLTS BACK ON INCORRECTLY SO THIS HAS HAPPENED BEFORE, I DIDN'T NOTICE, NEITHER DID THE DEALERSHIP FOR THAT MATTER IN THERE MANY POINT INSPECTION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165526August 15, 2006
SERVICE BRAKES, HYDRAULIC
PURCH NEW VEHICLE - VW JETTA 2006 (10/10/05). BRAKE FAILURE AT 10K MI. (REPAIRS AT VW DLRSHIP 12/05). REPLACED BRAKE PADS & ROTORS. BRAKE FAILURE AT 20K MI. (REPAIRS AT VW DLRSHIP 2/06). REPLACED BRAKE PADS & CALIPERS. BRAKE FAILURE AT 30K MI (REPAIRS AT VW DLRSHIP 4/06), REPLACED BRAKE PADS & ABS. BRAKE FAILURE AT 50K MI (REPAIRS CRRNT AT VW DLRSHIP 8/06), SCHED'D TO REPLACE MASTER CYLINDER & BRAKE PADS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165577August 15, 2006
POWER TRAIN:CLUTCH ASSEMBLY
2003 VW JETTA CLUTCH AND FLYWHEEL OUT AT 47,962 MILES. I AM AN EXPERIENCED MANUAL TRANSMISSION DRIVER. THIS IS NOT MY FAULT, AND THIS IS VERY PREMATURE FOR A CLUTCH FAILURE. THE DEALERSHIP WANTS $2088.00 PLUS TAX FOR PARTS AND LABOR. MY DEALERSHIP QUOTED ME AT $1400 BACK HOME, BUT IM STUCK IN COLORADO WAITING FOR THE CUSTOMER CARE TO GET BACK TO ME. EVERY INDEPENDENT MECHANIC I HAVE TALKED TO INCLUDING VW CERTIFIED; BUT NOT AFFILIATED HAVE TOLD ME THAT EVEN THE WORST CLUTCH -RIDER(WHICH I AM NOT) WOULD HAVE CLUTCH FAILURE AT ABOUT 100,000 MILES. VW IS TOO CHEAP TO SUBMIT A RECALL FOR THE CLUTCH ASSEMBLIES ON THEIR 2000-2004 VEHICLES. WITH THE VOLUME OF COMPLAINTS ALL OVER THE WEB AND EVEN ON THIS SITE, THERE IS NO DOUBT IN MY MIND THAT THERE IS A SERIOUS PROBLEM THAT NEEDS TO BE ADDRESSED, AND IM NOT JUST SPEAKING ABOUT THE EXTREMELY OUTRAGEOUS REPLACEMENT AND REPAIR COSTS. PLUS! THEY NOW USE NON- RE-SURFACE FLYWHEELS...*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165583August 15, 2006
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THERE WERE PROBLEMS WITH THE RADIO STARTING ONE YEAR AGO. ON THREE OCCASIONS THE CD WOULD NOT EJECT AND THE RADIO WOULD NOT PLAY EVEN THOUGH IT COULD BE TUNED AND ADJUSTED. THE CD EJECTED TWO OF THE THREE TIMES WHEN DRIVING FAST OVER A LARGE BUMP. THE THIRD TIME I HAD TO HIT THE SIDE OF THE RADIO THREE TIMES BEFORE IT EJECTED. ON A DIFFERENT OCCASION THE RADIO TURNED ON WITHOUT SOUND AND THE CD PLAYER WOULD NOT TAKE THE CD. AFTER DRIVING THE VEHICLE FOR 10 MINUTES, THE STEREO ACCEPTED THE CD AND IT PLAYED. TODAY THE CD I PUT IN WAS BEING READ BUT NO SOUND WAS PRESENT. WHEN SWITCHING TO RADIO, WITH THE CD IN, NO SOUND WAS PRESENT FOR THE RADIO. ONLY AFTER THE CD WAS REMOVED AND THE STEREO WAS TURNED OFF THEN ON DID IT HAVE SOUND. THE DEALERSHIP SAYS IN ORDER TO REPLACE THE STEREO THEY NEED TO SEE THE PROBLEM. HOWEVER, I CAN'T JUST STOP IN WHEN IT IS OCCURRING BECAUSE OTHER PEOPLE HAVE APPOINTMENTS. BY THE TIME I HAVE THE APPOINTMENT, THE STEREO IS WORKING AND IN THEIR EYES IT IS NOT A PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165207August 11, 2006
ELECTRICAL SYSTEM
SPEEDOMETER IS NOT ACCURATE AND IN TIME I FOUND THIS TO BE A SAFETY ISSUE. AT FIRST IT WAS TRUCKS RUNNING UP ON MY REAR BUMPER BEEPING HORNS AT ME. SO WHEN I DISCOVERED THE SPEEDOMETER WAS REGISTERING SLOW, I SPED UP. BUT THEN HOW MUCH YOU CAN NOT TELL AND I FIND MYSELF BREAKING WHEN I SEE A PATROL CAR. I WAS MAYBE 1 OR 2 OVER BUT YET YOU JUST DO NOT KNOW. ITS A DISTRACTION THAT I FIND MAY CAUSE A SAFETY ISSUE WHILE DRIVING. VW DOES THIS TO CONFORM TO A EUROPEAN STANDARD. THIS COULD BE EASILY CALIBRATED OUT AS THE CARS COMPUTER IS AWARE OF THE CORRECT SPEED AS VW CLAIMS THE ODOMETER IS NOT AFFECTED. UNECESSARY BREAKING OR A ROAD RAGED TRUCK DRIVER ARE SAFETY ISSUES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165263August 11, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
PRETTY MUCH SINCE I LEASED MY CAR IN APRIL OF 05 THERE HAS BEEN PROBLEMS. WHEN I WOULD PUT MY CAR INTO REVERSE IT WOULD SHIFT HARD. THEN 3 MONTHS LATER I WOULD HAVE TO TAKE MY FOOT OFF THE BRAKE AND PUT IT BACK ON THE BRAKE FOR IT TO GO INTO REVERSE. AS TIME WENT ON WHEN THE TRANSMISSION WOULD ENGAGE INTO REVERSE IT WOULD BOUNCE BACK. NOW WHEN I PUT IT IN REVERSE I CAN TAKE MY FOOT OFF THE BREAK AND LEAVE IT OFF FOR 5 MINUTES AND NOTHING, NO REVERSE. I CAN PUMP MY BRAKES AND NO REVERSE. I HAVE TO PUT IT BACK INTO PARK AND THEN BACK INTO REVERSE FOR IT TO GO INTO REVERSE. THE DEALERSHIP SAYS THAT IT IS NORMAL. BUT IT IS FAR FROM NORMAL. I JUST WANT THEM TO TAKE BACK THE CAR. NOW MY DRIVE IS STARTING TO ENGAGE HARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165135August 10, 2006
VEHICLE SPEED CONTROL
I PURCHASED A 2006 VW JETTA (DIESEL) THAT HAS A 3-5 MPH SPEEDOMETER ERROR IN THE DRIVER'S ANALOG DISPLAY. THE DISPLAYED SPEED IS LOWER THAN ACTUAL. THIS HAS CAUSED NUMEROUS CARS TO PASS ME. THIS IS A POTENTIAL SAFETY CONCERN. I WAS TOLD BY THE MANUFACTURER THAT THIS WORKING AS DESIGNED. I INSTALLED A SCAN TOOL ON THE CAR AND IT READS THE CORRECT SPEED, WHILE THE ANALOG DISPLAY IS READING 3-5 MPH SLOWER THAN ACTUAL. THE MANUFACTURER CLAIMS THAT THE ANALOG DISPLAY IS SET FOR DIFFERING TIRE SIZES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165145August 10, 2006
VEHICLE SPEED CONTROL
SPEEDOMETER DISPLAYS 3-5 MPH SLOWER SPEED THAN ACTUAL. TECHNICAL SERVICE BULLETIN FROM MANUFACTURER TT-06-19 SAYS ITS BY DESIGN. PROBLEMS CAUSES CARS TO PASS CREATING SAFETY CONCERN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165147August 10, 2006
VEHICLE SPEED CONTROL
UNABLE TO DETERMINE ACTUAL VEHICLE SPEED. SPEEDOMETER OFF BY AT LEAST 5 MPH. FACTORY CONSIDERS THIS NORMAL. TRAFFIC FLOW MAY OR MAY NOT BE ACCORDING TO SAFE DRIVING CONDITIONS AND WITHOUT ACCURATE INSTRUMENT DRIVER UNABLE TO MAKE A SAFE SPEED JUDGMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165153August 10, 2006
SEAT BELTS:FRONT
DRIVER'S SEAT BELT TAB WON'T ENGAGE IN HOLDER MECHANISM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165183August 10, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS
I HAVE HAD MY 2001 JETTA VOLKSWAGEN FOR 3 YEARS BOUGHT IT USED IN THOSE 3 YEARS HAVE HAD THE EPC LIGHT COME ON 4 DIFFERENT OCCASIONS. ONE OF THE TIME THAT HAD THE DEALERSHIP FIX FEEL UNDER THE RECALL LIST. SINCE THEN IT HAS FAILED 2 DIFFERENT TIMES THE LATEST OF THE 2 ONCE IN NOVEMBER WHEN THE DEALERSHIP MECHANIC STATED WE KNOW ABOUT THE PROBLEM HERE IS THE PHONE TO CORPORATE TO COMPLAIN THAT IS ALL WE CAN DO. NOW IN AUGUST IT HAS FAILED AGAIN WHILE MY WIFE WAS DRIVING ON THE FREEWAY FOR NO REASON. WHEN THE EPC LIGHT COMES ON THE BRAKE FAIL TO WORK AT ALL. LUCKILY MY WIFE WAS NOT IN A CAR ACCIDENT THAT DAY BUT COULD HAVE BEEN SINCE THE BRAKES DO NOT WORK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164655August 6, 2006
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
(2) THE SEAT WARMER ON THE DRIVER'S SEAT FAILED AND BURNED THROUGH THE SEAT COVERING. THE HEATER LEFT A BURN ON MY PANTS THE SIZE OF A DIME. THIS ALSO CAUSED ME SOME DISCOMFORT. (3) I CONTACTED VW OF AMERICA AND THEY INSTRUCTED ME THAT I WOULD HAVE TO BRING THE CAR IN AND HAVE IT FIXED AT MY EXPENSE. I OWN A 2000 VW JETTA. *NM
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10164669August 6, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY WIFE'S 2003 VW JETTA TDI BRAKES WILL AGGRESSIVELY LOCK-UP WHEN LIGHTLY DEPRESSED FOR SLOWING DOWN OR COMING TO A SLOW STOP. THE PROBLEM IS INTERMITTENT AND WILL OCCUR WITHOUT WARNING. WHEN THE BRAKES LOCK UP THEY CAN ONLY BE RELEASED AFTER PLACING YOUR FOOT UNDER THE PEDAL AND FORCING THE PEDAL BACKWARDS. IN THE EVENT ANOTHER DIVER FOLLOWS TOO CLOSE, THE FAILURE WILL RESULT IN A REAR END COLLISION POTENTIALLY CAUSING SERIOUS INJURIES TO BOTH PARTIES. AFTER EXPERIENCING THE DEFECT THE CAR WAS IMMEDIATELY TAKEN TO THE VW DEALER FOR SERVICE AND WE RECEIVED A "NO FAULT FOUND REPORT". NOW THE PROBLEM HAS BECOME SEVERE AND IS A MAJOR SAFETY CONCERN FOR MY WIFE AND I. EARLIER THIS YEAR, THE ALTERNATOR PULLEY BEARINGS SEIZED AND THE PULLEY WAS EJECTED FROM THE ALTERNATOR CAUSING DAMAGE TO OTHER ENGINE COMPONENTS IN THE SERPENTINE SYSTEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164623August 5, 2006
ELECTRICAL SYSTEM:IGNITION, SUSPENSION:FRONT:WHEEL BEARING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
BOUGHT A VOLKSWAGEN JETTA GLS IN 2003. SEVERAL THINGS HAVE HAD TO BE REPLACED. FOR EXAMPLE THE GLOVE BOX COVER, WHEEL BEARING. MY MECHANIC TOLD ME THAT ON MOST NEWER VEHICLES THAT WHEEL BEARINGS DO NOT REQUIRE MAINTENANCE. MY CAR HAS 74,000 MILES. LAST WEEK I WAS DRIVING AND MY MALFUNCTION INDICATOR LIGHT STARTED FLASHING AND THE CAR IF GOING OVER 30 MPH CUT OUT. THERE WAS A ROTTEN EGG SMELL. IT IMMEDIATELY WENT TO THE DEALERSHIP AND THEY SAID THE CATALYTIC CONVERTER AND 2 COILS WERE FAULTY. THEY REPLACED THE CATALYTIC CONVERTER AND IGNITION COILS FOR CYLINDERS 1&3 AND CLEARED FAULT CODES. THE CATALYTIC CONVERTER WAS REPLACED UNDER WARRANTY. BUT SAID VOLKSWAGEN FEELS THE IGNITION COILS ARE A REGULAR MAINTENANCE ISSUE. I HAVE DONE SOME RESEARCH AND AM FINDING THAT VOLKSWAGEN HAS NUMEROUS COMPLAINTS ON THE COILS. IN MY RESEARCH I FOUND THAT VW HAD A CUSTOMER SATISFACTION LETTER THAT WAS SENT OUT TO VW OWNERS TO BRING CAR INTO DEALERSHIP TO REPLACE THE COILS. VW REPRESENTATIVE IN MICHIGAN TOLD ME THAT THEY STOPPED DOING THAT IN 2005. I BELIEVE THAT I SHOULD HAVE NOT HAD TO PAY TO REPLACE THE IGNITION COILS. VW KNOWS THAT THEY HAVE HAD NUMEROUS PROBLEMS WITH THIS. I LOVE MY VW BUT I HAVE HAD PROBLEMS THIS CAR THAT I HAVE NEVER HAD IN ANY OTHER VEHICLE. I TRADE VEHICLES EVERY 3-4 YEARS BUT WILL NOT PURCHASE ANOTHER VOLKSWAGEN. NOT BECAUSE I HAVE HAD SO MANY THINGS GO WRONG BECAUSE THE STRANGE PROBLEMS I HAVE HAD WITH THE CAR AND VOLKSWAGEN DOESN'T TAKE CARE OF THEIR DRIVERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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