Volkswagen Jetta Complaints
10,351 consumer complaints on file.
- #10168489September 18, 2006POWER TRAIN:CLUTCH ASSEMBLY
2006 VOLKSWAGEN JETTA TDI WITH 12,469 MILES HAD COMPLETE CLUTCH FAILURE. CENTER OF THE CLUTCH WAS COMPLETELY BLOWN OUT. VOLKSWAGEN REPLACED AS WE WERE ONLY 469 MILES OVER WARRANTY BUT UPON INVESTIGATION THERE SEEMS TO BE A DESIGN FLAW IN THE CLUTCH WHICH VOLKSWAGEN WILL NOT ACKNOWLEDGE. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10168496September 18, 2006SEAT BELTS:REAR/OTHER
EACH TIME SOMEONE USES THE REAR SEAT SAFETY BELT, THE BELTS DO NOT RETRACT PROPERLY. THE BELTS REMAIN LOOSE AND CANNOT BE USED. I HAVE TAKEN THEM TO BE REPAIRED AND HAVE HAD TO PAY EACH TIME OUT OF MY OWN MONEY. THIS HAS BEEN HAPPENING SINCE I HAVE HAD THE CAR. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10168527September 18, 2006STRUCTURE, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK, STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM, WHEELS, UNKNOWN OR OTHER, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
I HAVE A 06' JETTA IT HAS 10,000 MILES ON IT AND HAS HAD SEVERAL PROBLEMS. 1. STERO BROKE AFTER 2 MO. AND 6 CD'S WERE STUCK IN DAMAGED CD PLAYER AND I STILL HAVE NOT RECIEVED THEM BACK LIKE I WAS TOLD AFTER 4 MONTHS OF BEING FIXED. 2.PAINT WAS PEELING OFF FRONT BUMPER, WAS REPAIRED. 3. BACK CENTER CONSOLE WOULD NOT STAY IN PLACE. 4.STEERING WHEEL MAKES SQEAKING NOISE WHEN TURNED TO THE RIGHT. 5.HAZARD BUTTON FELL INTO DASH. 6.PAINT IS NOW PEELING AGAIN. 7.CHROME ON WHEEL IS PEELING. 8.A BRAND NEW TRANSMISSION HAD TO BE PUT IN AFTER 3 ATTEMPTS OF FIXING IT VW TECH SUPPORT TOLD THE VALENCIA SERVICE DEPARTMENT TO JUST REPLACE IT. 9.WHEN REPLACING THE TRANSMISSION THE SERVICE DEPARTMENT NOTICED THAT THE DRIVE SHAFT WHICH IS HOLDING THE AXEL SPINNDELES AND WHEELS ALTOGETHER TO THE STEERING WHEEL. THE BOLT WAS STRIPPED AND TECH SUPPORT SAID IT WAS A FACTORY MALFUNCTION AND UNSAFE TO DRIVE UNLESS FIXED .WE CAME TO FIND OUT THE SQUEAKING NOISE FROM THE STEERING WHEEL WAS DUE TO THIS PROBLEM. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10168548September 18, 2006EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
MY BRAKE LIGHT SWITCH WENT OUT IN MY 2001 VW JETTA GLS 2.0L. WHEN THE BRAKE LIGHT SWITCH GOES OUT THERE IS NO WARNING IN THE DASH TO LET ME KNOW IT WAS OUT. I DIDN'T HAVE ANY BREAK LIGHTS UNTIL SOMEONE AT A STOP LIGHT YELLED OUT THEIR WINDOW TO TELL ME. I TOOK MY CAR TO VW DEALERSHIP AND THEY SAID I NEEDED A NEW BREAK LIGHT SWITCH. IT TURNS OUT THIS IS A ONGOING PROBLEM FOR VW'S OF ALL YEARS AND MAKES. I WOULD LIKE TO FILE A COMPLAINT BECAUSE THIS SEEMS TO BE A WIDESPREAD PROBLEM, VW HASN'T RELEASED INFORMATION ABOUT THIS AND IT CAN BE VERY DANGEROUS. I DON'T WANT TO SEE MYSELF OR SOMEONE ELSE GET KILLED OR HURT BECAUSE OF A FAULTY PART. I'VE ALREADY SPENT THE $12 TO FIX IT SO THIS COMPLAINT IS NOT ABOUT GETTING MY MONEY BACK. IT'S ABOUT SAVING LIVES. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10168460September 17, 2006EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
I PURCHASED A 2003 VW JETTA TDI WAGON ABOUT A YEAR AGO, USED. THIS CAR HAS BEEN REALLY GREAT TO ME THUS FAR, UNTIL MY GLOW PLUG LIGHT STARTED FLASHING AT ME THE OTHER DAY. AFTER CHECKING THE MANUAL, WHICH BASICALLY SAID THERE WAS AN INTERNAL ERROR, AND NOT MUCH MORE, I DECIDED TO CHECK THE INTERNET FOR MORE INFORMATION. THE SEARCH RESULTS MENTIONED THAT IT IS MOST LIKELY A BRAKE LIGHT SWITCH PROBLEM AND EITHER THE BRAKE LIGHTS STAY ON, OR SHUT OFF COMPLETELY. SO, AFTER MY WIFE CHECKED THE BACK OF THE CAR WHILE I PRESSED ON THE BRAKES, SURE ENOUGH, MY BRAKE LIGHTS NO LONGER WORK! I CHECKED THE WEB SOME MORE, AND IT LOOKS AS IF THERE WAS A RECALL FOR 98-02 JETTAS FOR THE VERY SAME PROBLEM. BEING THAT MINE IS A 2003, MY CAR DOES NOT FALL UNDER THE RECALL! I DID SOME MORE SEARCHES, AND HTTP://FORUMS.VWVORTEX.COM I FOUND THIS THREAD, WHICH DETAILS A DIY METHOD OF REPLACING THIS $10 PART. I'D RATHER DO THIS MYSELF IF I HAVE TO PAY THE DEALERSHIP TO WHAT AMOUNTS TO AN EXTORTION FEE FOR THIS 5 MINUTE JOB. IN MY HUMBLE OPINION, I THINK VW SHOULD REPLACE THIS PART, FREE OF CHARGE. I REALLY THINK THERE SHOULD BE A RECALL ON MY JETTA MODEL BECAUSE THE FAILURE OF THE BRAKE LIGHT SWITCH COULD CAUSE A SERIOUS ACCIDENT IF PEOPLE BEHIND YOU AREN'T WARNED WHEN YOU BRAKE. THE FACT THAT THE WARNING LIGHTS DO NOT MENTION WHAT TYPE OF A PROBLEM THIS IS WOULD FURTHER LEAD TO MORE CONFUSION. THE FACT THAT THIS PROBLEM MAKES MY CAR ILLEGAL TO DRIVE BECAUSE OF THE FAILURE OF THE BRAKE LIGHTS FURTHER COMPLICATES THE PROCESS OF BRINGING IN THIS CAR TO THE DEALERSHIP. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10168406September 15, 2006EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
DT*: THE CONTACT STATED THE BRAKE LIGHT SWITCH WAS REPLACED TWICE. THERE WAS A NHTSA RECALL #06V183000 REGARDING EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 10/0/406. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10168125September 13, 2006VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2003 JETTA WAGON TDI, 3.5 YEARS OLD WITH 63K MILES. I WAS DRIVING IN A NARROW RESIDENTIAL STREET WITH MY WINDOWS DOWN. I BEGAN TO RAISE THE WINDOWS AND I HEARD A LOUD POP AND A STRANGE NOISE FROM THE PASSENGER SIDE. IT TURNS OUT THE WINDOW MECHANISM HAD BROKEN AND THE WINDOW WAS HANGING THERE 1/3 CLOSE IN A STRANGE ANGLE. I TRIED TO LOWER IT OR RAISE IT, BUT INSTEAD IT JUST WENT ALL THE WAY DOWN. THE SOUND STARTLED ME AND I MOMENTARILY SWERVED AND HIT THE CURVE. THERE WAS NO DAMAGE TO THE CAR OR OTHER PROPERTY. I HAD TO DRIVE HOME WITH WET COLD AIR BLOWING IN, WHICH WAS VERY DISTRACTING. I BELIEVE THIS IS A DANGEROUS CONDITION BOTH BECAUSE THE ORIGINAL SOUND IS STARTLING, AND BECAUSE THE CONDITION BECOMES A DISTRACTION FROM DRIVING. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10168081September 12, 2006ELECTRICAL SYSTEM:WIRING
MASS AIR FLOW SENSOR & WIRING HARNESS FAILURE ON 2000 JETTA TDI WITH 55,000 MILES. CAR LOST ACCELERATION AND AUTOMATIC SHIFTING ABILITY ON INTERSTATE HIGHWAY CREATING VERY DANGEROUS SITUATION. THIS IS APPARENTLY A KNOWN FAILURE PROBLEM WITH VW SINCE I WAS TOLD IT IS COVERED BY AN EXTENDED WARRANTY & "IT'S HAPPENED TO A LOT OF OTHERS". WE HAD TO LEAVE CAR WITH A DEALER IN NJ & RENT A CAR TO GET HOME TO MASSACHUSETTS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10167738September 9, 2006ELECTRICAL SYSTEM
CALL STALLS OUT.. MY VW2005.5 JETTA WHILE DRIVE TURNS OFF WITH NO WARNING SIGNS.. VERY DANGEROUS.. ON THE HIGHWAYS. BEEN TO GUNTHER VW COCONUT CREEK FL FOR 2 TIMES FOR THE SAME PROBLEM.. THE FIRST TIME THE CAR WAS BROUGHT IN AUG 30. 2006 FOR THE CAR STALLING .. SERVICE ADVISOR DEAN TOOK IN IT.. MY CAR WAS READY SEPT 1 2006 I BROUGHT THE CAR HOME AND IT STALLED. SO I BROUGHT THE CAR BACK IN FOR SERVICE THEY SEEM NOT TO BELIEVE ME UNTIL THEY DROVE IT AND IT CUT OFF ON THEM WHILE DRIVING NOW ITS IN THE SHOP AND NO ONE HAS ANY IDEA WHAT'S GOING ON.. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10167711September 8, 2006ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
THE EPC LIGHT CAME ON WHILE I WAS DRIVING MY VEHICLE. I TURNED OFF MY CAR WHEN I ARRIVED AT MY DESTINATION. I READ THE MANUAL, AND IT WAS NOT HELPFUL. IT JUST STATED THAT I SHOULD TAKE THE CAR TO A DEALER OR QUALIFIED SPECIALIST AS SOON AS POSSIBLE (NOTE: THIS IS WHAT THE BOOKLET SAYS FOR THE MAJORITY OF ITEMS IN THE OWNERS' MANUAL). UPON RETURNING TO MY VEHICLE, I STARTED MY CAR ONCE MORE. MY ENGINE TURNED OVER, BUT THE CAR WAS UNABLE TO SHIFT FROM PARK INTO ANY OTHER GEAR. THE VEHICLE HAD TO BE TOWED TO AN AUTO SHOP. UPON FURTHER INSPECTION, THE AUTO SHOP INFORMED ME THAT MY CAR HAD A "FEATURE" THAT DISABLED THE CAR FROM SHIFTING GEARS DUE TO A TAIL-LIGHT FUSE THAT BLEW OUT. IT IS BELIEVED THAT DISABLING THE VEHICLE SERVES THE PURPOSE OF MAINTAINING SAFETY ON THE STREETS- A VEHICLE IN MOTION WITHOUT TAILLIGHTS IS APPARENTLY MORE DANGEROUS THAN A DRIVER STRANDED ON THE ROAD BECAUSE THEIR CAR HAS STRANDED THEM. LUCKILY, I WAS FORTUNATE ENOUGH NOT TO BE IN A BAD SITUATION. SO FINALLY, THE CAR WAS FIXED, OF COURSE AFTER I PAID YET ANOTHER HEFTY BILL FOR MY CAR. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10167716September 8, 2006ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE HAD SEVERAL PROBLEMS WITH MY MIL LIGHT SINCE MY 5 YR/50,000 MILE WARRANTY EXPIRED-IN FACT, I HAVE LOST COUNT AS TO HOW MANY TIMES I'VE HAD TO TAKE MY CAR IN (THE NUMBER OF FAILURES LISTED BELOW IS JUST AN ESTIMATE). THE FIRST TIME THIS LIGHT CAME ON, THE CAR HAD 52 OR 54 MILES ON IT. IT WAS ONLY A FEW DAYS OLD. APPARENTLY SOMETHING HAD CRACKED. IN MARCH OF THIS YEAR, THREE OF THE CABLES BROKE, THEN NOT TWO WEEKS LATER THE OTHER THREE BROKE. THE PROBLEMS JUST KEPT ADDING UP. I HAVE TRIED TO BE PATIENT WITH THIS DEALERSHIP, BUT SIMPLY CANNOT UNDERSTAND WHY ON AVERAGE, I END UP BACK AT THE DEALERSHIP, GETTING MY CAR SERVICED ON AVERAGE, TWO WEEKS AFTER THE CAR'S INITIAL APPOINTMENT. THE LAST TIME I WENT IN, I SPOKE WITH THE MANAGER. FIRST, HE DISPARAGINGLY ASKED ME IF I WAS MAKING SURE TO FILL THE GAS TANK WITH PREMIUM GAS, AS IS WRITTEN ON THE GAS FLAP. HE THEN PROCEEDED TO ASK IF I WAS TIGHTENING THE GAS CAP. HE REASSURED ME THAT I SHOULD NOT HAVE FURTHER PROBLEMS WITH THIS SPECIFIC PART, BECAUSE ALL THE PARTS PERTAINING TO THIS SPECIFIC LIGHT HAVE BEEN REPLACED. LO AND BEHOLD, TWO DAYS AGO, MY MIL LIGHT WENT ON. ON AVERAGE, EACH TIME I VISIT THIS PARTICULAR DEALERSHIP SERVICE DEPARTMENT, I END UP PAYING $350-600 DOLLARS. SOMEHOW, THAT DOES NOT SEEM RIGHT. I HAVE BEEN FOLLOWING THE SERVICE DEPARTMENT'S INSTRUCTIONS, AND TO MY DISMAY, THIS LONG-STANDING, EXTREMELY EXPENSIVE PROBLEM HAS NOT BEEN RESOLVED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10167523September 6, 2006VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
1) THERE WAS NO WARNING LEADING UP TO THE FAILURE. I WAS RETURNING HOME FROM WORK DURING RUSH HOUR TRAFFIC AND HAD JUST COME TO A STOP AT A TRAFFIC LIGHT AFTER EXITING THE HIGHWAY 2) THE HEATER CORE FAILED DEPOSITING ENGINE TEMPERATURE COOLANT (>200 DEGREE) INTO THE FOOT WELLS AND RELEASING COOLANT VAPORS INTO THE CABIN. THE WINDOWS WERE INSTANTLY OBSCURED AND I WAS FORCED TO LEAN OUT THE WINDOW TO REACH THE SIDE OF THE ROAD. HAD I BEEN STILL ON THE HIGHWAY WHEN THIS OCCURRED DURING RUSH HOUR TRAFFIC, I WOULD HAVE VERY LIKELY BEEN IN AN ACCIDENT AS MY VISION WAS IMMEDIATELY IMPAIRED AND THE HOT COOLANT MADE MANIPULATING THE PEDALS ALMOST IMPOSSIBLE. 3) THE HEATER HAS BEEN TEMPORARILY BYPASSED IN THE ENGINE BAY PENDING THE RESOLUTION OF MY CASE WITH VW OF AMERICA TO DETERMINE IF THEY WILL COVER THE REPAIR COSTS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10167317September 4, 2006FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
FILLED UP MY 2006 JETTA TDI AND DIESEL FUEL CAME OUT ALL OVER THE CAR AND THE GROUND. THE FUEL FILLER DESIGN WILL NOT ACCOMMODATE THE LARGER DIAMETER TRUCK DIESEL NOZZLE, BUT THAT'S ALL THERE WAS AVAILABLE AT THE SERVICE STATION (AND AT MOST SERVICE STATIONS ALONG THE INTERSTATE). THE PREVIOUS GENERATION FUEL FILLER DID ACCOMMODATE THE LARGER DIAMETER DIESEL NOZZLES SO I DON'T KNOW WHAT VW WAS THINKING. VW NEEDS TO ISSUE A RECALL AND FIX THIS ASAP. IT IS A SAFETY ISSUE DUE TO SPILLED DIESEL FUEL. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10167283September 3, 2006POWER TRAIN:CLUTCH ASSEMBLY
MY 2004 JETTA HAD TO HAVE THE FLYWHEEL, PRESSURE PLATE AND CLUTCH REPLACED AT 32,000 MILES. VW WOULD NOT COVER THE COST OF THESE REPAIRS AS THEY SAID IT WAS DUE TO DRIVER ERROR AND IT WAS NOT COVERED UNDER WARRANTY. THEY ALSO STATED THAT I MUST BE DRIVING THE CAR DOWN THE FREEWAY WITH THE CLUTCH PUSHED IN. I HAVE DRIVEN MANUAL TRANSMISSION CARS FOR 20 PLUS YEARS, HAVE NEVER DRIVEN THE WAY VW STATES AND HAVE NEVER HAD A CLUTCH GO OUT ON ME. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10167127August 31, 2006POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE), EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
I OWN A 2002 VW JETTA GLI, AND IT HAS MERELY 54,000 MILES ON IT. IT HAS COME IN STANDARD TRANSMISSION, AND WE BOUGHT IT WHEN IT WAS ISSUED AS NEW. AS I WAS ON MY WAY HOME HEADING TOWARDS NEW JERSEY, FROM NEW YORK. MY CLUTCH PEDAL BEGAN TO LOOSEN UP. I TRIED SWITCHING FROM 3RD GEAR TO 4TH, AND THE CLUTCH LOOSELY WENT TO THE FLOOR, AND IT WOULD NOT POP BACK UP. AS MY CAR ROLLED ON THE BRIDGE, IT STAYED IN NEUTRAL. HENCE, I WAS UNABLE TO MOVE THE VEHICLE. NOW I HAVE BEEN READING OTHER FORUMS AND THEY HAVE GOTTEN THE SAME ISSUE. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10166965August 29, 2006EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
I OWN A 2002 JETTA 1.8T MANUAL SPEED WAGON PURCHASED ON 3/31/06. LESS THAN FOUR MONTHS OUT OF WARRANTY, MY BRAKE LIGHT SWITCH HAS FAILED. THERE HAS BEEN NUMEROUS RECALLS ON 2002 JETTA'S WITH THE SAME DEFECTIVE PART, HOWEVER MY CAR'S VIN WAS NOT INCLUDED ON THE RECALL. AS THERE ARE FEW MANUAL WAGONS PRODUCED AND MANUAL TRANSMISSIONS SEEM TO DECREASE THE FAILURE SLIGHTLY, THE DEFECTIVE BRAKE LIGHT SWITCH ON THIS CAR WAS NOT INCLUDED IN THE RECALL. THE DEFECTIVE BRAKE LIGHT SWITCH IS THE SAME PART AS THE RECALLED 2002 JETTAS AND SHOULD BE INCLUDED IN THE RECALL OR AT LEAST BE REQUIRED TO BE REPLACED BY VW AS IT IS A KNOWN FAULTY PART. I WOULD LIKE TO INCLUDE MY VIN ON THE RECALL AS IT IS USING THE SAME DEFECTIVE PART (AS THE RECALLED VEHICLES). *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10166680August 27, 2006SEATS
2006 JETTA GLI - WHEN SEATS ARE OCCUPIED THEY MAKE A METAL CREAKING SOUND UPON ACCELERATION AND BRAKING. IT APPEARS TO BE A WEAK COMPONENT IN (MANUAL) SEAT FRAME. CONCERN: POSSIBILITY OF SEAT FRAME MALFUNCTIONING DURING AN ACCIDENT. DEALER STATEMENT: NORMAL. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10167987August 25, 2006ENGINE AND ENGINE COOLING:ENGINE
1999 JETTA'S OIL PAN THREADS WERE STRIPPED AND DRAIN PLUG NEEDED TO BE REPLACED. *TS *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10166573August 25, 2006AIR BAGS:SIDE/WINDOW
DT*: THE CONTACT STATED WHILE TRAVELING 25 MPH, THE DASHBOARD LIGHTS BEGAN TO FLICKER ON AND OFF. THEN, WITHOUT AN ACCIDENT, THE SIDE CURTAIN AND SEAT AIRBAGS DEPLOYED ON THE DRIVER'S SIDE. THE VEHICLE WAS PULLED OVER AND TOWED TO THE DEALERSHIP WHO WAS UNABLE TO DETERMINE THE PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10166363August 23, 2006STRUCTURE:BODY, UNKNOWN OR OTHER, SUSPENSION
I HAVE HAD NOTHING BUT ISSUES WITH MY 2001 JETTA. I HAVE REPLACED ALL THE WHEEL BEARINGS AND THE FRONT BEARING TWICE. I HAVE ALSO HAD TO REPLACE THE ENGINE COILS TWICE ON THIS CAR. NOW IN THE LAST 2-3 WEEKS THE CLEAR COAT HAS STARTED TO PEEL OFF THE CAR. THE PAINT IS NOT COMING OFF JUST THE CLEAR COAT. I CALLED THE VW CARE CENTER AND THEY RAN ME AROUND HAVING ME TAKE THE CAR TO A VW BODY SHOP, AND HAVING THE SERVICE MANAGER LOOK AT IT AND NEITHER ONE OF THEM COULD TELL ME WHY THE CLEAR COAT WAS PEELING. THEY BOTH DID RESPOND BY SAYING THE COULD BE SURE BUT IN MAY HAVE BEEN OVER BAKED AT THE FACTORY AFTER IT WAS PAINTED BUT OF COURSE NOBODY WANT TO ADMIT THAT BECAUSE THEN VW WOULD BE LIABLE TO FIX IT. SO IN CALLING THE VW CARE CENTER BACK THE PRETTY MUCH TOLD ME THE CAR WAS 5 YEAR OLD AND IT WASN'T THEIR PROBLEM ANY MORE BUT MINE. GREAT CUSTOMER SERVICE. I'VE OWNED OTHER CARS AND NEVER HAD A PROBLEM WITH THE CLEAR COAT. GRANTED THEY WERE NOT VW CARS. I RECOMMEND NOT TO BUY A VW OF ANY KIND BECAUSE THIS COMPANY WILL NOT STAND BY THEIR FAULT. I MEAN 5 YEARS OLD THAT THE CLEAR COAT IS PEELING OFF. THAT ISN'T RIGHT. THANKS FOR NOTHING VW. DON'T BUY A VW. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0