Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10162795July 18, 2006
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING IN THE AFTERNOON, MY VEHICLE SUDDENLY LOST POWER AND ACCELERATION CAPABILITY WITH THE "CHECK ENGINE" LIGHT COMING ON AND BLINKING. I TOOK IT TO THE DEALER IMMEDIATELY. I AM INFORMED MY 2002 VW JETTA 1.8T HAS "3 FAULTY COILS." THE FAILURE WAS SUDDEN AND WITHOUT WARNING. I MAINTAIN MY CAR ACCORDING TO VW SPECS. IN 02/2003 VW ACKNOWLEDGED A PROBLEM WITH THIS IN OVER 530,000 2001 TO EARLY 2003 VEHICLES. I FEEL THE FAILURE WAS PREMATURE (AS TO WHAT COULD BE TYPICALLY EXPECTED OF AN ENGINE/VEHICLE FOR RELIABILITY), AND A DANGER. OBVIOUSLY THE FACT THAT IT HAS REMANIFESTED IN SUCH A SHORT PERIOD OF TIME SHOWS THAT IT WAS NOT PROPERLY ADDRESSED WITH THE ORIGINAL FIX ONLY 2 YEARS AGO. MY VEHICLE WAS UNABLE TO ADEQUATELY MAINTAIN ITSELF WITHIN THE FLOW OF TRAFFIC. I WAS LUCKY TO GET TO THE 'SLOW LANE' WITHOUT INCIDENT. VW DISCLAIMS ANY RESPONSIBILITY FOR DEFECT OR OTHERWISE AND SAYS THAT BECAUSE THE VEHICLE IS OUT OF ITS WARRANTY PERIOD I AM RESPONSIBLE ($454.00). I WILL PAY THIS, BUT HOW CAN I DRIVE KNOWING THAT THESE COILS COULD STOP ALL OR ANY ONE CYLINDER FROM CORRECTLY FIRING? THIS COULD KILL ME AND THE MANUFACTURER DOES NOT CARE.. AS THEY QUITE BLUNTLY STATED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162446July 15, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, ELECTRICAL SYSTEM:WIRING
I'VE EXPERIENCED SEVERAL PROBLEMS WITH MY 2001 VOLKSWAGEN JETTA GLX. I STILL WONDER WHY IT'S NOT A LEMON. HAD PROBLEMS WITH THE BRAKE SWITCH WHICH WAS A RECALL. I ALSO HAD PROBLEMS WITH THE CHECK ENGINE LIGHT. TECHNICIANS MADE DIAGNOSTIC CHECK AND SAID I NEEDED THE HEAT SENSOR CHANGED SO I DID. AFTER A WEEK, CHECK ENGINE LIGHT LIT UP AGAIN SO I BROUGHT IT BACK TO THE DEALERSHIP AND HAD ANOTHER DIAGNOSTIC CHECK WHICH I PAID FOR AGAIN 78 BUCKS. THIS TIME THE TECH'S SAID I NEEDED THE SPARKS AND WIRES CHANGED BECAUSE IT WAS SHOOTING BLANKS. PRE-PAID FOR THE PARTS AND WHEN THE PARTS ARRIVED, I BROUGHT MY CAR BACK TO GET IT FIXED SO I DID. LATER, I GOT CALL FROM THE SERVICE REPS AND SAID MY IGNITION COIL BROKE SO THEY HAD TO ORDER THAT AGAIN. AFTER EVERYTHING WAS SAID AND DONE. I JUST WANTED TO LET MY FINANCER TO JUST VOLUNTARILY REPO THE PIECE OF TRASH. ONE MORE BREAK DOWN AND I'M HIRING A LEMON ATTORNEY. THIS IS TOO MUCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162329July 13, 2006
POWER TRAIN:CLUTCH ASSEMBLY
I WAS DRIVING AND DEPRESSED THE CLUTCH IN MY CAR, AT WHICH TIME I FELT A SNAP AND I COULD NO LONGER CHANGE GEARS. IT BEGAN WORKING AGAIN ABOUT FORTY MINUTES LATER, BUT WOULD NOT SHIFT GEARS AT TIMES. THE DEALER SAID THAT THE CLUTCH PRESSURE PLATE WAS NOT RELEASING PROPERLY AND THAT I NEEDED TO REPLACE THE ENTIRE CLUTCH ASSEMBLY INCLUDING THE FLYWHEEL, AND THAT THIS IS NOT A WARRANTY ITEM, EVEN THOUGH MY CAR HAS ONLY 35000 MILES AND IS UNDER WARRANTY FOR MORE THAN 70000 MILES. THIS REPAIR IS QUOTED TO COST ME OVER 2000 DOLLARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162254July 12, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED THE VEHICLE HAS A FAULTY ELECTRICAL BRAKE LIGHT SWITCH CAUSING THE VEHICLE TO MALFUNCTION AND THE BRAKE LIGHT TO ILLUMINATE. THE DEALERS DETERMINED THAT THE VEHICLE WAS NOT PART OF A RECALL ALTHOUGH THE VEHICLE EXPERIENCES SIMILAR SYMPTOMS. THE CONTACT RESEARCHED ONLINE TO CHECK ON RECALLS PERTAINING TO THE VEHICLE'S SYMPTOMS, RECALL #04V096000 IDENTIFIED SIMILARITIES. THE DEALERS OFFERED TO REPLACE THE PART FOR A COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162258July 12, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
MY BRAKE LIGHT SWITCH HAS MALFUNCTIONED CAUSING TOTAL LOSS OF EXTERIOR BRAKE LIGHTS ON MY 99 JETTA PASSENGER VEHICLE. THIS MALFUNCTION HAS BEEN RECALLED BY THE NHTSA ON MANY OTHER 99 VW JETTAS, HOWEVER MY PARTICULAR VEHICLE DID NOT FIT IN THE VIN NUMBER RANGE OF THE SAFETY RECALL. I SUGGEST THIS SAFETY RECALL SHOULD BE EXTENDED TO INCLUDE OTHER MODELS BECAUSE EVIDENTLY IT IS A PROBLEM AND IT IS A SERIOUS SAFETY HAZARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162117July 11, 2006
SEATS
SEAT IMPROPERLY DESIGNED FOR A 2006 VOLKSWAGEN JETTA GLI SEVERE LEG DISCOMFORT. LEG BOLSTERS AND UNADJUSTABLE ANGLE OF SEAT MAKE THE DRIVER POSITION LEG AWKWARDLY CAUSING THE SEAT TO DIG INTO LEG. AFTER 6 MONTHS, LEG PAIN IS CONSTANT. CONTACTED VOLKSWAGEN AND WILL NOT FIX SEATS WITHOUT A RECALL. SHOULD BE FIXED AT DEALERS EXPENSE. NOT BUYER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162641July 11, 2006
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
1991 VOLKSWAGEN JETTA HAD MECHANICAL PROBLEMS. THE MECHANIC REPLACED THE GENERATOR AND BELT, HOWEVER THE PROBLEM RECURRED. *KB THE CONSUMER HAD THE SAME PROBLEM FIXED AT A LOCAL INDEPENDENT REPAIR SHOP AND NO MORE PROBLEMS HAVE DEVELOPED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161859July 7, 2006
POWER TRAIN:CLUTCH ASSEMBLY
DT*: THE CONTACT STATED WHILE PROCEEDING FROM A TRAFFIC LIGHT THE CLUTCH SHATTERED. THE DEALER DETERMINED THE VEHICLE WAS NO LONGER UNDER WARRANTY AND OFFERED REPAIRS AT COST. THE CONTACT RESEARCHED COMPLAINTS FOR THE YEAR, MAKE AND MODEL OF THE VEHICLE AND THERE WERE A HIGH NUMBER OF COMPLAINTS RELATING TO A SHATTERED CLUTCH. THE CONTACT EXPRESSED THERE SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161519July 5, 2006
VISIBILITY:GLASS, SIDE/REAR
(1) I WAS OPERATING THE WINDOW NORMALLY AND THE WINDOW REGULATOR FAILED. THE WINDOW DROPPED INTO THE DOOR AND I WAS UNABLE TO PUT IT BACK UP. (2) THIS HAPPENED IN SEVER THUNDERSTORMS AND I WAS UNABLE TO DRIVE MY VEHICLE. I HAD TO PULL OVER TO THE SIDE OF THE INTERSTATE AND SIT ON A NARROW SHOULDER UNTIL THE STORM PASSED. MY REAR WINDOW IS ALSO HAVING THE SAME PROBLEM WITH A WINDOW REGULATOR, AND IS UNABLE TO GO UP AND DOWN. (3) I HAVE TO BUY A REPLACEMENT WINDOW REGULATOR AND INSTALL IT. THE OLD PART IS AVAILABLE. I HAVE OWNED SEVERAL EARLIER MODEL VOLKSWAGENS, YEAR 1995-1997 AND HAVE HAD THE EXACT SAME PROBLEM ON ALL OF THEM. VOLKSWAGEN CHARGES AND OUTRAGEOUS PRICE TO FIX A PROBLEM THAT IS WAY TOO COMMON. I NEVER REALIZED HOW MUCH OF A SAFETY HAZARD IT WAS UNTIL IT HAPPENED TO ME IN A THUNDERSTORM AND I HAD TO PULL TO THE SHOULDER OF I-95 DURING A STORM WITH TERRIBLE VISIBILITY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161370July 4, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS
BRAKE LIGHT SWITCH HAS FAILED FOR THE 2ND TIME IN 2 YEARS. THE BRAKE LIGHTS DO NOT WORK WHEN THE BRAKES ARE APPLIED. THERE IS NO INDICATION IN THE CAR TO INDICATE THAT THE BRAKE LIGHTS ARE NOT WORKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161393July 4, 2006
EXTERIOR LIGHTING:TURN SIGNAL, EQUIPMENT:ELECTRICAL
TURN SIGNAL UNIT CLICKING AT TWICE THE SPEED INTERMITTENTLY WHEN TURN SIGNAL IS NOT EVEN TURNED ON. LIGHTS HAVE NEVER BEEN ACTUATED YET, BUT VW DEALER TOLD ME IT COULD HAPPEN AS MALFUNCTION PROGRESSES. VEHICLE ONLY 4 YEARS OLD WITH 88 000 KMS. NO RECALL BY MANUFACTURER YET, ALTHOUGH DEALER TOLD ME IT IS A RECURRING PROBLEM. COST OF REPLACEMENT FOR STEERING STALK FLASHER UNIT IS 250 DOLLARS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161195July 1, 2006
ELECTRICAL SYSTEM:IGNITION
GLOW PLUG CONTROL UNIT FAILS ON 1998 VW JETTA TDI, BUT THERE IS NO PART FOR THE LAST 5+ MONTHS AVAILABLE FROM VOLKSWAGEN. ALSO, THERE IS NO ESTIMATE OF WHEN VOLKSWAGEN WILL HAVE A PART AVAILABLE. THIS IS NATIONWIDE. THE CONTROL UNIT IS ESSENTIAL FOR THE STARTING OF THE CAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161216July 1, 2006
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
WHILE OPERATING MY VEHICLE (1994 VW JETTA) THE HOOD LATCH BROKE AND HOOD DETACHED FROM LOCK FLEW UP CRACKING MY WINDSHIELD, BRAKING WIPERS, I LOST CONTROL OF VEHICLE CRASHING INTO DIVIDER OF HIGHWAY. BY THE GRACE OF GOD I WAS ABLE TO AVOID TRAFFIC AND DROVE TO SAFETY AS MY HOOD COVERED THE WINDSHIELD. THE GLASS SHATTERED OVER THE FRONT DRIVING AREA. THANK GOD MY CHILDREN WERE NOT WITH ME AT THIS TRAUMATIC TIME. I HAD TO CALL FOR HELP AND USE FIRST AID FOR CUTS. I WAS UNAWARE OF RECALL AND REPAIRED WINDSHIELD,WIPERS AND TEMPORARILY STABILIZED HOOD. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10161081June 29, 2006
ELECTRICAL SYSTEM:WIRING, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
7TH TIME THIS HAS HAPPENED. CAR IS IMMOBILIZED BY A FAULTY BRAKE LIGHT SWITCH - HAS HAPPENED EVERY SIX MONTHS SINCE WE PURCHASED THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160975June 28, 2006
STRUCTURE, UNKNOWN OR OTHER
CONTINUOUS LEAKING OF WATER INTO INTERIOR OF CAR FROM CURRENTLY UNDETERMINED SOURCE(S) CAUSING MOLD/MILDEW PROBLEMS. OCCURS DURING/AFTER RAIN EVENTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160816June 26, 2006
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
CEL LIGHT WOULD TURN ON AND OFF. CAR STARTED TO IDLE BAD, SOMETIMES IT WOULD NOT MOVE WHEN COLD EVEN WITH GAS FULLY DEPRESSED. THEN THE CAR BEGAN TO STALL WHILE DRIVING. I TOOK IT TO THE DEALER AND THEY REPLACED THE MAF BUT THE SYMPTOMS ARE STILL HERE AND THE CAR IS RETURNING TO THE SHOP TODAY. I HAVE READ MANY, MANY ACCOUNTS OF THE SAME ISSUE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160740June 26, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
DT*:THE CONTACT STATED WHILE DRIVING ON AN INTERSTATE HIGHWAY AT 70MPH, THERE WAS STINGING/BURNING SENSATION TO THE CONTACT'S FOOT. WHEN THE FOOT WAS REMOVED FROM THE GAS PEDAL, A STEAMING LIQUID WAS OBSERVED ON THE FOOT AND ON THE FLOOR AROUND THE PEDALS. THE LIQUID WAS SPEWING FROM AN AREA UNDER DASHBOARD ABOVE THE GAS, BREAK AND CLUTCH PEDALS. STEAM/VAPOR ALSO APPEARED TO BE COMING OUT OF THE DEFROSTER VENTS ON THE DASHBOARD. THE ACCESSORIES WERE IMMEDIATELY TURNED OFF AND THE VEHICLE WAS MOVED OVER AND OFF THE ROAD. THE HOT LIQUID CONTINUED TO SPEW AND BURN THE CONTACT'S FOOT AS THE BRAKES WERE BEING APPLIED. THE VAPOR OF THE LIQUID FILLED THE VEHICLE INTERFERRING WITH THE CONTACT'S VISION.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10160626June 23, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, ELECTRICAL SYSTEM:IGNITION:MODULE, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
DT*: THE CONTACT STATED WHILE DRIVING AT 35 MPH ON NORMAL ROAD CONDITION PROBLEMS WERE NOTICE WITH THE TRACTION BUTTON FOR THE ESP SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THE BLACK BRAKE SWITCH FAILED. THE BRAKE LIGHT SWITCH HAS BEEN REPLACED FOR THE PURPLE BRAKE LIGHT SWITCH TWICE. THE BLACK BRAKE LIGHT SWITCH HAD A RECALL FOR 2002 MODEL BUT DOES NOT COVER THE 2003 MODELS. ADDITIONAL PROBLEMS ARE ASSOCIATED WITH THE BRAKE SWITCH, WHICH INCLUDES THE TRACTION BUTTON FOR THE ESP SYSTEM AND THE PARK POSITION LEVER WHICH LOCKS OFTEN. ALSO THE CONTACT ONCE BECAME STRANDED ON A HIGHWAY WHEN THE VEHICLE STALLED AND COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHO REPLACED THE IGNITION COIL. ALL REPAIRS MADE BY THE DEALERSHIP HAS BEEN COVERED BY THE VEHICLE WARRANTY. THE CONTACT EXPRESSED CONCERN ABOUT BRAKE LIGHTS BECAUSE REPRESENTS SERIOUS SAFETY PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160624June 23, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
DT*: THE CONTACT STATED WHILE DRIVING THE BRAKE LIGHT SWITCH FAILED. A NHTSA RECALL, #06V183000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE BRAKE LIGHT SWITCH HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR WITHOUT CHARGE UNDER THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160477June 22, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
DT*: THE CONTACT STATED THAT THE BRAKE LIGHT SWITCH FAILED CAUSING THE BRAKE LIGHTS NOT TO ILLUMINATE. WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THEY DETERMINED THE RECALL REMEDY REPAIR FOR THE BRAKE LIGHT SWITCH, # 04V096000, WERE PREVIOUSLY PERFORMED ON THIS VEHICLE PRIOR TO THE PURCHASE. THE DEFECT HAS REAPPEARED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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