Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10200262August 21, 2007
WHEELS:LUGS/NUTS/BOLTS/STUDS
TL*THE CONTACT OWNS A 1998 VOLKSWAGEN JETTA. WHILE DRIVING 25 MPH, THE ABS WARNING LIGHT ILLUMINATED AND THE PASSENGER SIDE REAR WHEEL DISENGAGED. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE WHEEL BEARING SEPARATED. THEY REPLACED THE WHEEL BEARINGS, SPINDLES, SPEED SENSOR, RING, AND DRUM. APPROXIMATELY TWO YEARS LATER, WHILE DRIVING 55-60 MPH, THE PASSENGER SIDE REAR WHEEL DISENGAGED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER STATED THAT THE WHEEL BEARINGS FAILED. AS OF AUGUST 21, 2007, THE FAILURE HAS NOT BEEN REPAIRED. THE CONTACT ALSO STATED THAT THE WINDOWS WOULD NOT ROLL UP OR DOWN. THE DEALER STATED THAT THE WINDOW REGULATORS FAILED AND THAT THERE WAS A RECALL ON PREVIOUS MODELS. THE NHTSA CAMPAIGN ID AND POWERTRAIN WERE UNAVAILABLE. THE CURRENT MILEAGE WAS 138,022 AND FAILURE MILEAGE WAS 101,612.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199910August 17, 2007
ENGINE AND ENGINE COOLING
DRIVING DOWN THE HIGHWAY BURNING COOLANT STARTED SPEWING ON MY LEGS, I NEARLY LOST CONTROL, WHEN I PULLED OVER I NOTICED THAT THE CARPET WAS SOAKED IN ANTI-FREEZE. HEATER CORE BLEW. I CALLED VW AFTER HEARING THEY WOULD REPLACE FREE OF CHARGE AND WAS BLOWN OFF. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10199920August 17, 2007
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
FOR SEVERAL WEEKS, MY 2005.5 VW JETTA TDI HAS BEEN INTERMITTENTLY BEEN LOSING POWER UPON ACCELERATION. UNFORTUNATELY, I NEVER KNOW WHEN THIS IS GOING TO HAPPEN; THUS IT CAN BE VERY DANGEROUS WHEN YOU GO TO PULL INTO TRAFFIC AND HAVE NO ACCELERATION POWER. MY CAR, AS WELL AS MANY OTHER'S CARS WITH THE SAME PROBLEM, HAS BEEN IN THE "SHOP" SEVERAL TIMES WITH NO *FIX* AS OF YET. THOUGH VW AND THEIR NUMEROUS TECHNICIANS KEEP *GUESSING* AND REPLACING PARTS, THE PROBLEMS STILL EXIST. FOR THOSE OF US DRIVING THESE AUTOMOBILES, WE ARE VERY LUCKY IF WE GO WITHOUT CAUSING AN ACCIDENT OR BEING THE CENTER OF AN ACCIDENT WHEN YOU HAVE NO ACCELERATION POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199767August 16, 2007
STRUCTURE:BODY:ROOF AND PILLARS
THERE IS A LEAK IN THE FRAME OF MY VEHICLE, YET EVERY TIME I BRING IT INTO THE DEALERSHIP IN HONOLULU, THEY FAIL TO LOCATE THIS LEAK. WHEN IT RAINS, THE FRONT RIGHT FLOOR OF MY JETTA FILLS WITH WATER THAT SEEPS DOWN INTO THE FRAME FROM THE ROOF. IF I PARK THE VEHICLE FACING UPHILL, THIS DOES NOT HAPPEN, NOR IF THE VEHICLE IS PARKED ON A LEVEL SURFACE, ONLY WHEN FACING A DOWNHILL SLOPE. I DON'T KNOW WHY THIS ISSUE CANNOT BE RESOLVED BY VW, BUT THE PAST 10 TIMES I'VE HAD MY CAR IN FOR SERVICE, IT HAS NEVER BEEN RESOLVED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199678August 15, 2007
POWER TRAIN:CLUTCH ASSEMBLY
TL*THE CONTACT LEASES A 2005 VOLKSWAGEN JETTA. WHILE DRIVING 2 MPH, THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE INTO SECOND GEAR. SHE ACCELERATED TO 20 MPH, BUT THE VEHICLE FAILED TO SHIFT INTO GEAR. SHE DROVE THE VEHICLE TO HER RESIDENCE. THE DEALER STATED THAT THE FAILURE WAS DUE TO NEGLIGENT DRIVING. THE CURRENT AND FAILURE MILEAGES WERE 15,500. WHILE TURNING ONTO THE HIGHWAY, THE CONSUMER EXPERIENCED A FAILURE OF THE CLUTCH WHILE SHIFTING INTO FIRST GEAR, THE CLUTCH PEDAL BECAME STUCK TO THE FLOOR. THE DEALER DETERMINED THE PRESSURE PLATE WAS HAD CRACKED INTO 3 PIECES WHICH DESTROYED THE ENTIRE CLUTCH. UPDATED 09/05/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199706August 15, 2007
POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY
TL*THE CONTACT OWNS A 2006 VOLKSWAGEN JETTA. WHILE ATTEMPTING TO SHIFT GEARS AT 10 MPH, THE CLUTCH PEDAL DROPPED TO THE FLOOR AND THE VEHICLE WOULD NOT SHIFT. THE VEHICLE WAS PUSHED OFF THE ROAD AND TOWED. THIS IS THE SECOND TIME THAT THE CLUTCH HAS FAILED AND THE ASSEMBLY WAS REPLACED. THE CURRENT MILEAGE WAS 17,000 AND FAILURE MILEAGE WAS 1,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199534August 14, 2007
POWER TRAIN:CLUTCH ASSEMBLY
MY 2005 JETTA HAS A BROKEN PRESSURE PLATE IN THE CLUTCH. THE INCINDENT MUST HAVE HAPPENED WHILE IT SITTING AFTER BEING DRIVEN, BECAUSE I PARKED IT AND IT WAS ACTING FINE, THEN I GOT BACK IN LATER AND IT WASN'T WORKING. THE CAR HAS ONLY 15K MILES ON IT AND IS LESS THAN 2 YEARS OLD. I DON'T DRIVE THE CAR HARD AND ONLY DRIVE ABOUT 10 MILES A DAY, AND I HAVE BEEN DRIVING MANUAL FOR 12 YEARS. VW IS REFUSING TO HONOR THE WARRANTY AND IS TELLING ME THE CLUTCH PROBLEM IS MY FAULT. I HAVE NEVER HEARD OF A CLUTCH GOING IN 15K MILES, EVEN IF I WAS A TERRIBLE MANUAL DRIVER WHICH I AM NOT. I HAVE RESEARCHED THIS PROBLEM ON THE WEB, AND IT LOOKS QUITE COMMON FOR THESE CHEAPLY MADE VW CLUTCHES TO BREAK DOWN AND FOR VW TO FIND A WAY TO NOT HONOR THE WARRANTY. I NEED HELP STANDING UP AGAINST THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199589August 14, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
LIKE MANY OTHER VW JETTA 01 OWNERS, FRONT PASSENGER SIDE WINDOWS KEEP FAILING TO COME DOWN. HAD IT REPAIRED, THEN HAPPENED AGAIN. VW NEEDS TO GET THIS TAKEN CARE OF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199115August 10, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER READS INCORRECTLY. WHEN SPEEDOMETER READS 70 MPH, ACTUAL TRAVEL SPEED IS 65. THIS IS BASED ON MY GPS IN THE CAR. CALLED VW (REF#70260633) AND BOTH THE DEALERSHIP AND THE CUSTOMER CARE NUMBER SAID THAT A 5 MPH DIFFERENTIAL WAS WITHIN SAE SPECIFICATIONS. NOT KNOWING HOW FAST A CAR IS TRAVELING IS A ACCIDENT PRECURSOR. DRIVING TOO SLOW ON THE INTERSTATE CAN LEAD TO ACCIDENTS FROM THE REAR, AND TRYING TO GUESS HOW FAST YOU ARE GOING TO COMPENSATE CAN LEAD TO EXCESSIVE SPEEDS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198982August 9, 2007
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THERE WAS A RECALL ON THE HEATING SWITCH FOR THE SEATS IN HER DAUGHTER'S VEHICLE. THE FAILURE WAS REPLACED WITH A NEW SWITCH, BUT THE SWITCH FAILED A FEW MONTHS LATER. THE SWITCH BURNED THROUGH THE LEATHER SEAT AND WOULD NOT SHUT OFF. THE FAILURE OCCURRED WHILE DRIVING 55 MPH. THE CONTACT'S DAUGHTER SUSTAINED BLISTERS, A SCAR, AND MINOR BURNS. A POLICE REPORT WAS FILED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 60,000 AND FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10199023August 9, 2007
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
WHILE DRIVING AT 65 MPH ON A 2 LANE UNDIVIDED HI-WAY; ENGINE CUT OUT, WITHOUT WARNING OF ANY KIND (1.9 LITRE DIESEL-2000 JETTA) THIS OBVIOUSLY CAUSED AN UNSAFE SITUATION. VEHICLE WOULD TURN OVER BUT NOT START. DEALER REPAIRED BY REPLACING POWER RELAY FOR ENGINE CONTROL MODULE (RELAY 109). HAVE RESEARCHED THIS RELAY ON VARIOUS SITES, AND FOUND DOZENS OF FAILED RELAYS, SOME IN SIMILAR CIRCUMSTANCES. APPARENTLY, THE ORIGINAL BLACK RELAY FAILS, NEW RELAY IS A CHANGE UP (GREY IN COLOUR). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198758August 7, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY SPEEDOMETER IS READING FAST (WHEN I AM GOING 75 IT READS 80) WHEN COMPARED TO RADAR AND GPS. I TOOK MY VEHICLE IN TO MY DEALER AND THEY INFORMED ME THAT THE UNIT WAS OK, BUT THAT UP TO A 10% TOLERANCE IS ALLOWED BY FEDERAL REGULATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198765August 7, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER
WHILE THE CAR IS IN MOTION AND YOU ACTIVATE THE WINDSHIELD CLEANING SYSTEM, THE WIPERS WILL WIPE THREE TO FOUR TIMES AND THEN WAIT ABOUT 15 SECONDS AND THEN WIPE ONE FINAL TIME. DURING THE SUMMER MONTHS THIS IS NOT AN ISSUE AS THE SPLASH BACK IS MINIMAL. HOWEVER, DURING THE WINTER MONTHS WHERE THERE IS AN INCREASED AMOUNT OF WATER AND CHEMICALS ON THE ROAD, THE TINY AMOUNTS OF SPLASH BACK THAT GETS ONTO THE WINDSHIELD ARE SMEARED WHEN THE FINAL SWIPE OCCURS AND OBSTRUCTS YOUR VIEW. I TOOK THE VEHICLE INTO THE DEALER TO HAVE CHECKED AND STOPPED, BUT WAS TOLD IT WAS A "FEATURE" OF THE VW VEHICLES AND COULD NOT BE TURNED OFF. THIS IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198790August 7, 2007
POWER TRAIN:CLUTCH ASSEMBLY
DUAL MASS FLYWHEEL LEAKING FROM CENTER HUB CLUTCH FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198742August 7, 2007
SEAT BELTS:REAR/OTHER
THE REAR MIDDLE SHOULDER BELT OF MY 1999 JETTA IS CONSTANTLY BROKEN. EVERY TIME I FOLD THE MIDDLE SEAT DOWN IN THE BACK THE SEATBELT GETS TIGHTER AND TIGHTER AND TIGHTER. THIS HAPPENS UNTIL EVENTUALLY THE BELT IS TOO TIGHT FOR ME TO EVEN FOLD THE SEAT DOWN ANY LONGER AND I HAVE TO TAKE THE CAR IN TO BE WORKED ON. APPARENTLY IT IS SOME "BUTTON" THAT IS BREAKING. THIS HAPPENS EVERY TIME I TRY TO FOLD THE SEAT DOWN AND AS A RESULT I AM NOT ABLE TO SAFELY SECURE PASSENGERS IN MY MIDDLE SEAT. SO FAR I HAVE HAD THIS BUTTON REPLACED 3 TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198480August 4, 2007
POWER TRAIN:CLUTCH ASSEMBLY
ONLY 48,000 MILES ON THE CAR AND THE CLUTCH/FLYWHEEL ARE SHOT. ACCORDING TO AN INDEPENDENT TRANS SHOP THIS IS THE SECOND TIME ITS BEEN REBUILT WITH VW PARTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198388August 3, 2007
POWER TRAIN:CLUTCH ASSEMBLY
CLUTCH ASSEMBLY IN BOTH MY 2006 VW JETTA'S HAD TO BE REPLACED, BECAUSE OF INCORRECT ASSEMBLY AT PLANT. ONE IS RUNNING WELL, THE OTHER ONE IS STILL NOT RUNNING PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198392August 3, 2007
POWER TRAIN:CLUTCH ASSEMBLY
FLYWHEEL AND CLUTCH CATASTROPHIC FAILURE. CLUTCH PEDAL WENT COMPLETELY TO FLOOR AND ENGINE SEIZED UP. CLUTCH WOULD NOT DISENGAGE ENGINE AND WAS SEIZED UP. DRIVER WAS OPERATING VEHICLE AT LOW SPEED WHEN FAILURE OCCURRED. IF FAILURE HAD HAPPENED AT HIGHWAY SPEEDS IT LIKELY WOULD HAVE RESULTED IN HIGH-SPEED WRECK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198426August 3, 2007
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
BRAKE POWER BOOSTER SUDDENLY FAILS IN STOP AND GO TRAFFIC AND VEHICLE BRAKES REALLY HARD AND THE BRAKE PEDAL FLOORS ON ITS OWN. THIS CAN CAUSE SERIOUS ACCIDENTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198449August 3, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. WHILE DRIVING 15 MPH, THE CONTACT STATED THAT THE DRIVER SIDE WINDOW FELL WHEN SHE ATTEMPTED TO ROLL IT DOWN. THE DEALER STATED THAT THE REGULATOR THAT HOLDS THE WINDOW IN PLACE CRACKED. THE FAILURE MILEAGE WAS 7,455 AND THE CURRENT MILEAGE WAS 7,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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