Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10205231October 9, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL*THE CONTACT OWNS A 2000 VOLKSWAGEN JETTA. WHILE DRIVING 2-60 MPH, THE VEHICLE WOULD NOT ACCELERATE WHEN SHE DEPRESSED THE ACCELERATOR PEDAL. THE CONTACT HAD TO RELEASE THEN REAPPLY THE ACCELERATOR PEDAL. THE REPAIR SHOP STATED THAT THE EGR COOLER CLOGGED THE INTAKE MANIFOLD. THE INTAKE MANIFOLD WAS CLEARED. THE CONTACT DROVE APPROXIMATELY TWENTY MILES, AND THEN NOTICED SMOKE COMING FROM UNDER THE HOOD. THE CONTACT TOOK THE VEHICLE BACK TO THE REPAIR SHOP AND THEY STATED THAT THE EGR LEAKED. THE FAILURE MILEAGE WAS 87,000 AND THE CURRENT MILEAGE WAS 92,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10205196October 8, 2007
ELECTRICAL SYSTEM:IGNITION
2001 VOLKSWAGEN JETTA VR6 1. COIL PACK. MODELS BEFORE THIS HAD INDIVIDUAL COIL PACKS THAT WERE RECALLED DUE TO CRACKING. THIS COIL PACK IS ENDURING THE SAME PROBLEMS IN MANY JETTA'S AND HAS YET TO QUALIFY AS A RECALL. WHY?? 2. WIPER BLADES STOPPED WORKING. I HAVE ENCOUNTERED MANY PEOPLE WHO HAVE ENDURED THE SAME PROBLEM WHERE THE MOTOR STOPS WORKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205170October 7, 2007
VISIBILITY:GLASS, SIDE/REAR
I HAVE A 2000 VOLKSWAGEN JETTA AND WITHIN THE PAST 2 MONTHS MY DRIVER SIDE WINDOW JUST FELL DOWN INTO THE DOOR. THERE'S LITTLE PLASTIC CLIPS THAT HOLD THE WINDOW ON TRACK AND THEY BROKE. BUT YOU CANT BUY THOSE CLIPS, YOU HAVE TO BUY THE WHOLE DOOR ASSEMBLY. 2ND YESTERDAY, OCT 6TH, MY PASSENGER WINDOW JUST FELL DOWN INTO THE DOOR, AND AGAIN, THE SAME THING. I SEARCH ALOT OF VW RELATED FORUMS WHERE PEOPLE AROUND THE NATION HAVE THE SAME PROBLEMS AND HAVE FILE NUMEROUS COMPLAINTS WITH VW AND COMPLAINTS WITH CONSUMER AFFAIRS. WHY HASN'T VW ISSUED A RECALL FOR THESE CLIPS? I CANT AFFORD THE OUTRAGEOUS PRICES TO HAVE BOTH OF MY WINDOWS FIXED SO I HAVE THEM TAPED WITH DUCK TAPE TO HOLD THEM UP. PLEASE LOOK INTO THIS AND FIGURE OUT WHY NOTHING HAS BEEN DONE ABOUT THIS. ONE WOMAN SAID SHE HAD HER CAR IN THE SHOP 8 TIMES AND THEY KEEP BREAKING. YOU CAN VERIFY THIS THROUGH CONSUMER AFFAIRS. UNDER VW JETTA CATEGORIES. PLEASE RESPOND, I JUST WANT A DEALERSHIP TO FIX MY WINDOWS, MY CAR DOESN'T HAVE A WARRANTY ANYMORE. ITS A 2000 MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205146October 6, 2007
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
BRAKE BOOSTER IS FAILING AFTER USE IN TRAFFIC. THE BRAKE PEDAL SLOWLY SINKS AND WHEN LIGHTLY TAPPED, IT SLAMS TO THE FLOOR. WHEN THIS HAPPENS, A LOUD SUCTION CAN BE HEARD INSIDE THE CAR, AND THE BRAKES ARE APPLIED FULLY. THIS USUALLY HAPPENS AFTER BRAKES ARE USED SOME TIME, SAY IN A TRAFFIC JAM. THERE IS A SITE, TDICLUB.COM, WHICH HAS FORUMS WHERE MANY PEOPLE TALK ABOUT THIS PROBLEM ON THEIR 2002 MODEL YEAR VW JETTA. THE DANGER IS THAT THE BRAKES COME ON FULLY, WHICH STARTLES NOT ONLY THE DRIVER AND PASSENGER(S), BUT THE VEHICLES THAT ARE FOLLOWING. THIS IS AN INTERMITTENT PROBLEM (BRAKE BOOSTER FAILURE) BUT CAN BE REPLICATED IF THE BRAKES ARE USED HEAVILY. WHEN THE PROBLEM STARTS TO HAPPEN, IT WILL CONTINUE UNTIL THE BRAKES ARE NOT USED FOR QUITE SOME TIME. ONCE THIS STARTED HAPPENING TODAY, VIRTUALLY EVERY OTHER APPLICATION OF THE BRAKES CAUSED THE SYMPTOMS ABOVE. THIS OCCURRED ABOUT SEVEN TIMES THIS DAY. THIS HAS BEEN HAPPENING INTERMITTENTLY FOR A FEW YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204853October 4, 2007
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MULTIPLE AND VARIOUS DASH INDICATOR LIGHTS ILLUMINATE INTERMITTENTLY CAUSING COSTLY AND UNNECESSARY DEALER VISITS TO BE IN COMPLIANCE WITH THE OWNERS MANUAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204787October 3, 2007
POWER TRAIN, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, TIRES
I PURCHASED A USED CERTIFIED 2000 VOLKSWAGEN JETTA IN JANUARY 2004, AFTER ONLY ONE WEEK OF PURCHASING THE VEHICLE, THE ENGINE LIGHT CAME ON, THE ACCELERATOR WAS MAKING A VIBRATING SOUND AND STALLING CONTINUOUSLY. OKAY, THE TRANSMISSION WENT OUT AND IT HAD TO BE REPLACED AT MY EXPENSE - I PURCHASED A USED TRANSMISSION AND THEN THE ENGINE THROTTLE FAILED AND THE CAR WOULDN'T EVEN START ONE DAY - HAD THAT REPLACED AT MY EXPENSE $1700. NO THE OLD PARTS ARE NOT AVAILABLE. OKAY, THERE'S MORE, THE BRAKES HAVE BEEN REPLACED A TOTAL OF FOUR TIMES WITHIN THREE YEARS, THE ENGINE LIGHT IS STILL ON, AIR BAG LIGHT ON, BRAKE LIGHT ON, LIGHTS AND FOG INTERIOR FUSES AND EXTERIOR LIGHTS HAVE BEEN REPLACED I DON'T KNOW HOW MANY TIMES, I HAVE PUT SO MUCH MONEY INTO THIS VEHICLE - AND IT STILL IS RUNNING BADLY. AS OF TODAY, THE CAR WON'T MOVE WITHOUT WARMING IT UP FIRST FOR ABOUT 45 MINUTES FULLY - WHEN YOU PRESS ON THE ACCELERATOR WITHOUT WARMING IT UP FIRST - IT WILL STALL AND MAKE A LOUD EMBARRASSING NOISE AS IF THE ENGINE IS GOING TO EXPLODE - AND YOU HAVE TO LITERALLY MAKE IT MOVE BY PRESSING VERY HARD ON THE ACCELERATOR AND PRAYING THAT IT WON'T JUST SHUT OFF WHILE DRIVING AND NEVER START AGAIN. MY VEHICLE HAS 117,000 MILES ON IT HAD 43,500 WHEN I BOUGHT IT (I KNOW STUPID WASN'T I) IT WAS MY FIRST VEHICLE. I KNOW A CAR IS NOT SUPPOSE TO LAST FOREVER, BUT DAM DOES IT HAVE TO COST SO MUCH TO TRY AND KEEP IT RUNNING UNTIL IT DIES. PLEASE HELP ME WITH ANY INFORMATION YOU MAY HAVE TO ASSIST ME IN THIS MATTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204694October 2, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE A 2007 VOLKSWAGEN JETTA (WOLFSBURG EDITION). MY CAR HAS 17,000 MILES ON IT. I BROUGHT IT TO THE DEALER BECAUSE THE REAR BRAKES WERE GRINDING EXTREMELY LOUD. UPON INSPECTION I WAS TOLD THAT I NEEDED NEW REAR PADS AND ROTARS. I HAVE NEVER IN MY LIFE HAD TO REPLACE REAR BRAKES AND ROTARS AT 17,000. I PURCHASED THIS CAR BRAND NEW AND HAVE NOT EVEN HAD IT ONE YEAR. I DON'T THINK ANY CAR SHOULD HAVE REAR BRAKES COMPLETELY GO AT 17,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204426September 28, 2007
POWER TRAIN:MANUAL TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
I HAVE A 2006 VOLKSWAGEN JETTA TDI. INITIALLY I WAS SLOWING DOWN ON THE INTERSTATE, AS SOON AS I WAS GETTING READY TO STOP DUE TO CONSTRUCTION, WHEN THE SHIFTER HIT FIRST, THE CAR BUCKED, DIED AND I LOST POWER STEERING AND BRAKES. I ALSO NOTICED THAT NONE OF THE GEARS IN THE TRANSMISSION WOULD SYNC AND ALLOW ME INTO THEM. I PULLED OFF TO THE SIDE OF THE ROAD, WHEN I REALESED MY FOOT FROM THE CLUTCH, THE PEDAL DID NOT COME BACK UP. I SHUT DOWN THE CAR, CRAWLED OUT THE PASSENGER SIDE, I LOOKED UNDER THE CAR FOR LEAKS AND ANYTHING THAT MAY INDICATE A MAJOR FAILURE. WHEN I PULLED THE CLUTCH BACK UP MANUALLY, THE PEDAL WOULD NOT GO BACK DOWN BUT HALF WAY. I PUSHED HARD ENOUGH TO GET THE CLUTCH INTERLOCK SWITCH TO DISENGAGE, AND TRIED TO START THE CAR. WHEN THE STARTER ENGAGED, THE ENGINE DRAGGED WITH SOMETHING ELSE. I ABANDONED THE CAR TO GET TO A PHONE. WHEN I CALLED THE DEALER, THEY GAVE ME A PHONE NUMBER TO ROADSIDE ASSISTANCE, THEY WANTED TO CHARGE ME TO TOW THE CAR TO THE NEAREST VW CERTFIED REPAIR SHOP. EVENTUALLY I CONVINCED THEM TO TOW THE CAR, AND WHEN I MET HIM AT THE CAR, I NOTICED A LEAK OF EITHER HYDRAULIC, GEAR, OR DIESEL FLUID. WHEN I GOT ON THE INTERNET I FOUND THAT THIS IS A VERY COMMON PROBLEM DUE TO A POOR DESING IN THE FLYWHEEL. VW TENDS TO REFUSE TO REPLACE THE CLUTCH CLAIMING THAT IT WAS PREMATURE WEAR DUE TO POOR DRIVING HABITS. THE FLYWHEEL TENDS TO CRACK OR EVEN SHATTER CAUSING NOT ONLY CLUTCH ISSUES BUT ALSO TRANSMISSION AND ENGINE ISSUES. THIS ISSUE CAN LEAD TO WRECKS FIRES AND ALSO EVEN STRANDED PEOPLE THAT MAY HAVE NO WAY OF GETTING HELP. VOLKSWAGEN HAS RECALLED THE FLYWHEEL IN EUROPE BUT REFUSES TO DO SO IN AMERICA. INFORMATION ON THE ISSUE CAN BE FOUND HERE HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=137014&PAGE=1 THIS IS A 60 PAGE FORUM THAT EQUALS ABOUT 500 PAGES PRINTED OUT THIS IS SPECIFICALLY TO THIS ISSUE. THE RECALL INFO CAN BE FOUND HERE HTTP://UK-MKIVS.NET/FORUMS/2/562166/SHOWTHREAD.ASPX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204301September 27, 2007
SEATS
WHILE DRIVING HOME FROM WORK, I HEARD A VERY LARGE "CRACK" SOUND AND FELT MY SEAT SHUDDER. THE SOUND AND IMPACT MADE ME THINK THAT SOMETHING HAD STRUCK THE CAR UNDER MY SEAT. HOWEVER, WHEN I RETURNED HOME, I DISCOVERED THAT A SPRING ATTACHED TO MY SEAT HAD DISLODGE. FURTHER INSPECTION REVEALED THAT ONE OF THE PLACES WHERE THE SPRING CONNECTED HAD BROKEN OFF - APPARENTLY METAL FATIGUE. THIS STRUCK ME ODD BECAUSE WHILE CLEANING MY CAR EARLIER IN THE SUMMER, I HAD NOTICED THAT A SPRING WAS LOOSE UNDER THE PASSENGER SIDE FRONT SEAT AND ALSO FOUND THE NUB OF WHERE IT ATTACHED. I HAVE KEPT BOTH PIECES AND THE SPRINGS. I THINK THERE IS A STRUCTURAL DEFECT WITH THE PART. I AM NOT A VERY HEAVY PERSON - 180 LBS - SO I DOUBT I PUT THAT MUCH STRESS ON THE SEAT. I THINK THIS IS A POTENTIALLY DANGEROUS ISSUE AND THAT IS WHY I AM REPORTING IT. WHEN THE SYSTEM FAILED I SWERVED WHILE DRIVING ON THE HIGHWAY AS THE SOUND WAS INCREDIBLY UNNERVING. I ALSO NOW WONDER ABOUT THE SEATS STRUCTURAL INTEGRITY IF IT WERE INVOLVED IN A COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204217September 26, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE 1998 VW JETTA--I PRESENTLY HAVE THREE ELECTRIC WINDOWS WHICH DO NOT GO UP OR DOWN. TWO OF THEM HAVE PREVIOUSLY BEEN REPAIRED. THIS APPEARS TO BE A DEFECT OR NEEDED RECALL. CAUSE OF PROBLEMS IS MOTORS OR REGULATORS. THESE SHOULD BE REPAIRED BY VW. OF ALL THE VEHICLES I HAVE OWNED IN THE PAST 40 YEARS WITH ELECTRIC WINDOWS I HAVE NEVER HAD A PROBLEMS EXCEPT WITH THE VW JETTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203622September 21, 2007
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
AFTER DRIVING 800 HIGHWAY MILES FROM FLORIDA, WITH 400 MILES LEFT TO GO WE STOPPED FOR THE NIGHT. THE NEXT MORNING THE CAR WAS BUCKING AND REFUSED TO RUN. WE ADDED A FUEL ADDITIVE AND MANUAL SHIFT IN ORDER TO KEEP THE CAR RUNNING AND GET IT HOME. ON AUG. 27TH WE CHANGED THE FUEL FILTER AND TOOK THE CAR FOR A TEST DRIVE. THE CAR STALLED WHEN GOING UP A HILL APRROX. 500 FT FROM HOUSE. IT WOULD NOT RESTART. THE CAR WAS TOWED TO THE DEALER ON AUG. 28TH AND IS STILL THERE ON SEPT. 20TH. SO FAR THEY HAVE REPLACED THE FUEL IN THE TANK AND THE FUEL FILTER, AND THE EGR VALVE WAS REPLACED. THE CAR IS STILL RUNNING SLUGGISH AND BUCKING. THEY CAN'T FIND OUT WHAT IS WRONG WITH IT. NEXT THEY WANT TO TAKE APART THE INTAKE MANIFOLD EVEN THOUGH THEY ARE NOT SURE THAT IS THE PROBLEM. THE CAR IS A 2005 AND HALF JETTA DIESEL WITH 63,000 MILES ON IT. THE CAR IS UNSAFE TO DRIVE AND IS THE CAR I DEPEND ON TO TAKE MY CHILDREN BACK & FORTH TO SCHOOL (A 20 MILE TRIP ONE WAY). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203434September 19, 2007
STRUCTURE:BODY:TRUNK LID, VISIBILITY:GLASS, SIDE/REAR
THE RIGHT REAR HINGE ON THE TRUNK OF MY 2004 JETTA CRACKED ON A JOINT. THIS CAUSED THE TRUNK TO CLOSE IN AN IMBALANCED WAY. I RECENTLY CLOSED MY TRUNK AND THE LEADING EDGE OF THE TRUNK LID MADE CONTACT WITH THE BACK LIGHT (REAR WINDSHIELD) GLASS AND SHATTERED THE GLASS COMPLETELY. THE GLASS FELL INTO THE CAR CREATING A VERY HAZARDOUS SITUATION. WHEN I CONTACTED MY LOCAL VW DEALER TO INQUIRE ABOUT GETTING THE HINGE FIXED, THEY EXPLAINED THAT THIS IS A COMMON PROBLEM ON VW JETTA AND PASSATS AND THEY HAVE HAD NUMEROUS SIMILAR FAILURES. I ALSO CONTACTED MY INSURANCE COMPANY (GEICO) AND THEY TOLD ME THE SAME THING, THAT THEY HAD AN UNUSUAL NUMBER OF CLAIMS FROM VW OWNERS OF SHATTERED BACK LIGHTS (REAR WINDSHIELD) AFTER THE TRUNK LID WAS CLOSED BY THE OWNER. IF MY KIDS WERE SITTING IN THE REAR SEAT, THEY WOULD HAVE BEEN SHATTERED WITH GLASS. BECAUSE MY CAR HAS OVER 50,000 MILES I AM OUT OF WARRANTY. I CALLED VW CUSTOMER SERVICE AND WAS BASICALLY GIVEN THE RUN AROUND. I SAID THIS IS A SAFETY ISSUE AND NOT A MILEAGE BASED ISSUE AND THEY SHOULD FIX MY CAR, BUT THEY HAVE REFUSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203437September 19, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
WHILE DRIVING FROM PA TO BOSTON MY CAR'S ENGINE BROKE DOWN IN WHAT APPEARS TO BE A COMMON ISSUE WITH THE VW 1.8 LITER TURBO ENGINES. THE PASSAT (FROM '98-'04) HAD AN EXTENDED WARRANTY ON THE ISSUE BECAUSE OF THIS DEFECT. I DRIVE A '03 JETTA WITH VW'S 1.8 TURBO ENGINE, BUT BECAUSE IT'S NOT A PASSAT THE WARRANTY WAS NOT EXTENDED. I STILL HAVE SEVERAL MONTHS OF PAYMENTS ON THIS CAR AND IT ONLY HAS 70,000. ALL VW CAN/WANTS TO DO TO HELP ME IS OFFER $1,500 IN REPAIRS OR TRADE IN. I'M LOOKING AT $7,200 AND OWE $1,600 ON THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203446September 19, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
TL*THE CONTACT OWNS A 1997 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE METAL SHIELD FAILED THAT PROTECTS THE FUEL TANK FILLER NECK. THE DEALER STATED THAT THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 02V026000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP) AND REFUSED TO PERFORM THE REPAIR. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 105,000 AND CURRENT MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203381September 18, 2007
STRUCTURE:BODY:BUMPERS
FRONT BUMPER IS WAY TOO LOW AND SCRAPS AND GETS CAUGHT ON CURBS. THIS CAN RESULT IN THE WHOLE FRONT BUMPER COMING OFF. THE FIRST TIME THIS HAPPENED THE LOCAL DEALERSHIP REPLACED IT FOR FREE. NOW THEY JUST SAY WATCH HOW YOU PARK. THE TROUBLE IS, YOU CANT'S TELL WHEN YOU DRIVE OVER A CURB, ONLY WHEN BACKING OUT, DOES THE BUMPER CATCH AND PULL OFF. THIS IS A DEFECT THE MANUFACTURER SHOULD FIX, ESPECIALLY SINCE I KNOW MY CAR WAS MANUFACTURED IN MEXICO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203184September 17, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL*THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE FAILED INSPECTION DUE TO THE CATALYTIC CONVERTER. HE HAD AN EXTENDED WARRANTY, BUT WAS INFORMED THAT THE MILEAGE EXCEEDED THE WARRANTY. THE MIL LIGHT HAS BEEN ILLUMINATED SINCE MAY OF 2007 DUE TO THE CATALYTIC CONVERTER. THE VEHICLE HAS BEEN INSPECTED AND DIAGNOSED TWICE. THE CONTACT WAS INFORMED BOTH TIMES THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 118,500. UPDATED 12/12/07
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203196September 17, 2007
VEHICLE SPEED CONTROL
I PURCHASED A 2006 JETTA TDI AND MY MILES ARE OFF....IT SEEMS AS THOUGH EVERYONE I TALK TO WITH THIS CAR HAVE THE SAME PROBLEM. I AM GOING 3-5 MILES SLOWER THEN WHAT IT IS SHOWING. I WAS THINKING OVER TIME WHEN I HAVE DRIVEN 55,000 MILES THAT I HAVE ONLY DRIVEN 50,000. I THINK THIS IS WRONG FOR A COMPANY TO DO AND VW WILL NOT DO A THING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203218September 17, 2007
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DRIVING CAR, USING SEAT HEATER, STARTED SMELLING BURNING SMELL. WHEN I WAS ABLE TO STOP, THE LEATHER SEAT HAD BURNED. I AM NOT SURE WHAT WOULD HAVE OCCURRED IF I HAD NOT TURNED THE SEAT HEATER OFF WHEN I DID (FIRE, BURN ME). WENT TO DEALER TODAY, THEY SAID THAT THERE WAS NO RECALL FOR MY VEHICLE AND I WOULD HAVE TO REPAIR MYSELF. I FEEL THIS IS A SAFETY ISSUE, NOT A WEAR AND TEAR ISSUE AND VW OF AMERICA SHOULD REPLACE/REPAIR AT THEIR COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203227September 17, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
MAY OF 2004, VEHICLE BEGINS "LUNGING" WHEN PRESSING THE ACCELERATOR. ACCORDING TO DEALERSHIP FINDINGS THERE WAS A TSB ON THIS ISSUE AND SOFTWARE WAS OUTDATED AND UPDATED BY DEALERSHIP. THIS SEEMED TO HAVE CORRECTED THE PROBLEM UNTIL OCTOBER 2004 WHEN THE "LUNGING" BEGAN OCCURRING AGAIN. ACCORDING TO DEALERSHIP, A BRAKE LIGHT SWITCH CODE WAS FOUND IN THE ABS SECTION OF THE COMPUTER AND THE SWITCH WAS REPLACED TO RESOLVE THE ISSUE. MARCH OF 2005, "LUNGING" SYMPTOMS RETURNED. DEALERSHIP CLAIMED THEY COULD NOT FIND A PROBLEM THIS TIME. REPORTED SAME ISSUE AGAIN SEPTEMBER OF 2005, ISSUE NOT DIAGNOSED ONCE AGAIN. BRAKE AND TAIL LIGHTS HAVE BEEN REPLACED AT LEAST 6 TIMES UP TO JANUARY 2006. DEALERSHIP COULD NOT FIND ANY ISSUES, BUT SWAPPED CIRCUIT BOARDS FROM ONE SIDE TO THE OTHER AND CHECKED RESISTANCE OF THE CIRCUITS. SWAPPED BULB SOCKETS AND CLAIMED ISSUE RESOLVED. REPORTED SAME "LUNGING" ISSUE AS ABOVE, AGAIN FEBRUARY OF 2006. DEALERSHIP CLAIMED THROTTLE BODY EXTREMELY DIRTY. ISSUE RESOLVED FOR BRIEF STINT. JUNE OF 2006 TAIL LIGHTS CONTINUE TO BURN OUT. DEALERSHIP CLAIMS NO ISSUE FOUND. MAY OF 2007, BRAKE LIGHT SWITCH REPLACED UNDER RECALL CAMPAIGN. LIGHT BULBS HAVE NOT BURNED OUT SINCE THIS REPLACEMENT. VW OF AMERICA, INC. REFUSES TO PAY FOR SERVICE CHARGES INCURRED TO SWAP CIRCUIT BOARDS EVEN THOUGH IT IS CLEARLY DUE TO FAULTY BRAKE LIGHT SWITCH REPLACEMENT BACK IN OCTOBER OF 2004 (SAME DEFECTIVE SWITCH WAS USED AS REPLACEMENT). THERE IS A CLEAR LINE LEADING TO THE SWITCH BEING THE CAUSE OF ALMOST ALL LISTED PROBLEMS. ONCE THE RECALL WAS COMPLETE, THE ISSUES HAVE CEASED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203254September 17, 2007
POWER TRAIN
TL*THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. WHILE APPROACHING A STOP AT 70 MPH, THE CONTACT PLACED THE CLUTCH IN AND IT FAILED TO RELEASE. THE VEHICLE HAD TO BE TOWED TO THE DEALER AND THEY STATED THAT THE FAILURE WAS DUE TO DRIVER ERROR. THE CLUTCH WAS REPLACED AND THE DEALER DID NOT CHARGE FOR LABOR. THE PART COST $1,800. THE FAILURE OCCURRED TWICE. THE VEHICLE IS CURRENTLY AT THE DEALER AND THEY HAVE NOT YET DIAGNOSED THE CAUSE OF THE SECOND FAILURE. THE CURRENT MILEAGE WAS 55,000 AND FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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