Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10223059April 1, 2008
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
VOLKSWAGEN 2000 JETTA UNCOMMANDED ACCELERATION WHILE DRIVING. CAR HAS NO CRUISE CONTROL YET CAR ACCELERATES ON ITS OWN TO THE POINT THE CAR HAS TO BE BRAKED HARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222735March 30, 2008
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, SEATS
THE HEATED SEATS IM MY 2003 VW JETTA STARTED TO CATCH ON FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10222478March 27, 2008
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
ON MY 2002 VOLKSWAGEN JETTA TDI, THE DRIVER SIDE SEAT HEATER HAS BURNED A HOLE THROUGH THE SEAT PADDING, SEAT COVER AND THE JACKET I WAS WEARING. I HAVE SEEN REPORTS OF SIMILAR ISSUES WITH THE JETTAS ON VARIOUS WEBSITE FORUMS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10222269March 25, 2008
ELECTRICAL SYSTEM
ALTERNATOR WIRING HARNESS MELTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222290March 25, 2008
ENGINE AND ENGINE COOLING:ENGINE
DURING THE PAST MONTH I HAVE HAD MY CAR IN 2 TIMES FOR THE SAME PROBLEM, CHECK ENGINE LIGHT, WITH ENGINE SPUTTERING AND STALLING PERIODICALLY. THE FIRST TIME THE COILS AND SPARK PLUGS WERE REPLACED (DEALERSHIP CLAIMED THEY WERE LOSE AND BLACK), SECOND TIME THEY THOUGHT IT WAS THE BATTERY, WHICH WAS DUE TO BE REPLACED ANYWAY. NOW I AM ONE WEEK SINCE THE LAST SERVICE AND THE LIGHT HAS COME BACK ON WITH THE SAME PROBLEM. IF I DEPRESS THE CLUTCH FOR TOO LONG THE VEHICLE MAY SPUTTER AND POSSIBLY STALL, IT STALLED TWICE AT TRAFFIC LIGHTS ON MY WAY TO WORK, AND WHEN I TAKE OFF I HAVE TO HEAVILY ACCELERATE OR IT JUST WILL NOT GO AT ALL. I AM GOING TO CHECK THE MAF (MASS AIR FLOW) MYSELF TO SEE IF I CAN SEE ANYTHING, ELSE IT WILL BE BACK AT THE DEALERSHIP ON FRIDAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222077March 23, 2008
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
I AM WRITING THIS FOR MY GIRLFRIEND. SHE HAS A 2004 VOLKSWAGEN JETTA TDI (DIESEL). HER BRAKE PEDAL HAS BEEN GETTING HARD IN THE MORNINGS RESULTING IN DECREASED BRAKING. UPON EXAMINATION, I FOUND THAT A HARD VACUUM LINE FROM THE VACUUM PUMP TO THE BRAKE BOOSTER HAD A LARGE CRACK IN IT. I WENT ON THE INTERNET TO TDIFORUMS.COM AND DID A SEARCH ONLY TO FIND THAT THIS WAS A COMMON PROBLEM. THE PART IS AVAILABLE FROM THE DEALER, AND WILL COST ME ABOUT $60 TO REPLACE. THE DEALER ACTUALLY QUOTED HER $650 TO REPLACE THE ENTIRE BRAKE BOOSTER TO FIX THIS CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222010March 22, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, STRUCTURE:BODY
MULTIPLE FAILURES OF RADIATOR FAN, LEADING TO MULTIPLE REPLACEMENTS; MULTIPLE FAILURES/REPLACEMENTS OF OXYGEN SENSOR AND MASS FLOW SENSOR; MISDIAGNOSED REPLACEMENT OF CATALYTIC CONVERTER; WATER LEAKAGE INTO INTERIOR OF CAR; INCIDENTS STARTING OCCURRING IN 2004, LATEST IN MARCH 2008; NUMBER OF FAILURES IS AN AVERAGE OF 3 FOR EACH NOTED PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222018March 22, 2008
FUEL SYSTEM, GASOLINE
2007 JETTA 2.5L WOLFSBURG EDITION (5SP MANUAL) WITH 9,500 MILES ABRUPTLY LOSES POWER WHEN REVVED TO 3000 RPM FOLLOWED BY A SOLID YELLOW CEL. WALK-IN AT DEALER SERVICE, IN AND OUT 1 HOUR, THEY SAID DIAGNOSTIC SHOWS KNOCK SENSOR WAS AT FAULT AND CLEANED AND REPLACED WITH ORIGINAL KNOCK SENSOR. 200 MILES LATER, SAME ISSUE - NO THROTTLE RESPONSE AT 3000 RPM, FOLLOWED BY SOLID YELLOW CEL. DEALER SAYS OK TO DRIVE ON, COME IN NEXT APT. 5 DAYS LATER. CAR IN AND OUT SAME DAY, THEY CLEANED BOTH KNOCK SENSORS AND REPLACED WITH ORIGINALS AGAIN. 300 MILES LATER SAME PROBLEM - NO THROTTLE RESPONSE, CEL, ETC. THIS TIME DEALER REPLACED BOTH KOCK SENSORS WITH NEW ONES. THE SAME ISSUE REPEATS ANOTHER 2 TIMES. DEALER HAS BEEN IN TOUCH WITH VW TECH LINE SINCE EPISODE 3 BECAUSE THEY TELL ME IT IS A "WARRANTY ISSUE". THIS SAME SINGLE ISSUE HAS HAPPENED 5 TIMES IN TOTAL SPANNING 1,000 MILES IN 2 MONTHS. ALL REPAIRS COMPLETED BY LANGUAGE VW IN SCHENECTADY, NY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221962March 21, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
THE ELECTRONIC CONTROL UNIT OF THE ABS SYSTEM ON MY 2001 VOLKSWAGEN JETTA IS IN NEED OF REPLACEMENT AT A COST OF $2,500.00!! I KNOW FOR A FACT THAT THERE HAS BEEN A RECALL ON THIS PART FOR THIS YEAR, MAKE, MODEL BUT AM BEING TOLD THAT MINE IS NOT ONE OF THEM-THAT MY VIN # DOES NOT FALL INTO THE RECALLED ONES. I DO NOT KNOW HOW THIS CAN BE SINCE ALL OTHER INFORMATION MATCHES UP AND AM HAVING AN ISSUE WITH THE PART, WHICH I AM BEING TOLD CAN CAUSE FIRE HAZARD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221821March 20, 2008
VISIBILITY:GLASS, SIDE/REAR
MY 2001 JETTA HAS NOW HAD TWO WINDOWS FALL INTO THE DOORS. THE FIRST WAS THE FRONT PASSENGER SIDE. NOW THE REAR PASSENGER SIDE WINDOW HAS FALLEN THROUGH THE DOOR. THIS SEEMS TO BE A WELL KNOW AND COMMON ISSUE, BUT THERE IS CURRENTLY NO RECALL TO MY KNOWLEDGE. VOLKSWAGEN JETTA WINDOWS HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/VW_JETTA_WINDOW.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221621March 18, 2008
POWER TRAIN:CLUTCH ASSEMBLY
2006 JETTA TDI. DMF AND CLUTCH FAILURE AFTER 54,000 MI OF NORMAL DRIVING. CAR STUCK IN GEAR WHILE DRIVING, UNABLE TO STOP AND GO. NOT COVERED UNDER EXTENDED WARRANTY. DESCRIBED AS NORMAL WEAR AND TEAR. CHEAP DUAL MASS FLYWHEEL AND CLUTCH COMPONENTS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221624March 18, 2008
POWER TRAIN, UNKNOWN OR OTHER
THE FLYWHEEL HAS FAILED AND DISABLED THE VEHICLE. THIS IS AN UNSAFE AND UNDER DESIGNED COMPONENT OF THE DRIVE TRAIN. THE FLYWHEEL SELF DESTRUCTED. IN ALL MY YEARS I HAVE NEVER HEARD OR EXPERIENCED A FLYWHEEL SELF DESTRUCTION ON A CAR 2 YEARS OLD WITH 30K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221455March 17, 2008
POWER TRAIN, POWER TRAIN:CLUTCH ASSEMBLY
THE CLUTCH ON MY VW JETTA BURNED OUT ON A MAJOR INTERSTATE AND WAS A VERY DANGEROUS SITUATION. THE CAR HAD 46,604 MILES ON IT AND SHOULD HAVE LASTED MANY MILES ABOVE THAT BUT I HAVE LEARNED OF 100'S WHO OWN THE SAME CAR WITH THIS SAME SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221509March 17, 2008
TIRES
TL*CONTACT OWNS A 2008 VOLKSWAGEN JETTA. TWO AND A HALF MONTHS AFTER PURCHASING THE VEHICLE, HE OBSERVED A BLISTER ON THE FRONT DRIVER SIDE TIRE. THE DEALER ADVISED HIM THAT HE HAS TO PURCHASE A NEW TIRE SINCE THERE WAS NO WARRANTY ON THE TIRE AND TO CONTACT BRIDGESTONE FOR ASSISTANCE. THEY ALSO INFORMED HIM THAT THEY DO NOT GUARANTEE THE ORIGINAL EQUIPMENT. THE DOT, TIRE PRESSURE AND SIZE WERE NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 1800. UPDATED 4/29/08 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221368March 16, 2008
EQUIPMENT, ENGINE AND ENGINE COOLING
THE FAILURE WAS THAT THE LOOSE SPARK PLUG WIDENED THE COMBUSTION CHAMBER AND THAT CAUSED THE LOUD VIBRATION IN THE ENGINE. IT ALSO AFFECTED THE FUNCTION OF THE BRAKING SYSTEM, TOO. SO, I WAS TOLD BY THE RIVERSIDE VW DEALERSHIP THAT THE WHOLE CHAMBER HAS TO BE REPLACED AT THE COST OF $5,400. THE RIVERSIDE DEALERSHIP MADE A CONTACT WITH NEW CENTURY DEALERSHIP IN GLENDALE, CA AND THEY DID THE TUNE-UP ON APRIL 5, 2004. IT WAS CLEARLY THE MECHANIC WHO DID NOT SCREW THE SPARK PLUG TIGHTLY. IT WAS THE HUMAN ERROR ON THE PART OF THE DEALERSHIP. I COULD NOT USE THE CAR DUE TO THIS UNNECESSARY ERROR THAT COULD BE PREVENTABLE. I HAVE BEEN TAKING MY JETTA TO ALL THE VW DEALERSHIPS TO DO MAINTENANCE SERVICES AND REPAIRS, AS WELL. MY FEELING IS THAT THEY SHOULD REPLACE THE PART WHERE THE SPARK PLUGS ARE AT NO COST DUE TO CARELESS ERROR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221165March 14, 2008
POWER TRAIN:CLUTCH ASSEMBLY, ENGINE AND ENGINE COOLING, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
CLUTCH FAILED AT 52K MILES, WAS TOLD IT WAS NOT COVERED UNDER WARRANT DUE TO WEAR AND TEAR, MECHANIC DEEMED IT A FAULTY PART, VW SAID IT ONLY COVERED MANUFACTURER DEFECTS UP TO 50K MILES, PAID $1500 TO REPLACE CLUTCH. TRUNK POPS OPEN RANDOMLY AND LATCH MAKES CLICKING NOISES. AIR COOLING SENSOR NEEDS TO BE REPLACED, MY CAR IS READING A RUNNING TEMP OF -54 WHEN IT SHOULD BE 160. CAR STALLS IF I TURN IT OFF AFTER DRIVING MORE THAN A FEW MILES THEN DOESN'T TURN OVER IF THE ENGINE CUTS OFF. BLACK SMOKE POURS OUT OF TAILPIPE AND IT BURNS DOUBLE THE GAS IT SHOULD. LUCKILY THEY EXTENDED THE FACTORY WARRANTY ON THE SENSOR LAST WEEK AND IT CAN BE FIXED FOR FREE AT A VW DEALERSHIP ONLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220682March 10, 2008
AIR BAGS:SIDE/WINDOW, SEAT BELTS:FRONT:RETRACTOR, UNKNOWN OR OTHER
I INADVERTENTLY HIT A POT HOLE. THE POT HOLE WAS PROBABLY A LITTLE DEEPER THAN MOST. THE DRIVER'S SIDE-CURTAIN AIRBAG, THE SEAT SIDE AIRBAG AND THE SEATBELT TENSIONER WERE DEPLOYED. THERE WAS NO DAMAGE TO THE CAR. THERE WAS NO IMMEDIATE DANGER TO ME. I DID NOT LOSE CONTROL OF THE CAR EVEN WITH THE STARTLING DEPLOYMENT OF THE SAFETY SYSTEMS. I WAS TOLD BY THE GUY IN ONE OF THE BODY SHOPS THAT I WENT TO TO GET ESTIMATES THAT VWS AND BMWS ARE KNOWN FOR THEIR "TOUCHY" AIRBAG SYSTEMS. I DO NOT THINK THAT IT IS REASONABLE TO HAVE A $2700 REPAIR BILL, THE INCONVENIENCE OF ALL OF THE LEGWORK TO GET MY CAR FIXED OR THE TEMPORARY NON-FUNCTIONING OF MY CAR'S SAFETY SYSTEM JUST FROM HITTING A POT HOLE! I AM WORKING ON A CLAIM AND HAVE NOT YET HAD THE CAR REPAIRED. PARTS LISTED AS BEING NECESSARY TO REPLACE ARE: SIDE CURTAIN AIRBAG, SEAT SIDE AIRBAG, SEAT BELT/TENSIONER ASSEMBLY, SEAT COVER, A-PILLAR TRIM, HEADLINER, SAIL PANEL TRIM, AIRBAG SENSOR AND AIRBAG CONTROL MODULE. ALSO, THE CAR WILL NEED TO BE PLUGGED INTO A COMPUTER ANALYZER IN ORDER THAT THE AIRBAG CODES BE RESET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220736March 10, 2008
ELECTRICAL SYSTEM:IGNITION
I DROVE TO WORK THE CAR RAN FINE. AFTER WORK I STARTED THE CAR IT BEGIN TO SHAKE. IT LOST HALF ITS POWER..THE DEALERSHIP WAS THREE MILES AWAY. IGNITION COIL WENT BAD AT 46,158 MILES AND TODAY 3-10-08 ANOTHER ONE WENT BAD AT 49,036. MY BEST FRIENDS PASSAT IGNITION COIL WENT BAD AT 19,367. I THINK THESE IGNITION COILS ARE LEMONS AND THEY NEED TO MAKE BETTER ONES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220476March 9, 2008
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, EXTERIOR LIGHTING:BRAKE LIGHTS, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT, ELECTRICAL SYSTEM:IGNITION:MODULE
NUMEROUS PROBLEMS WITH 2001 VW JETTA, PURCHASED NEW IN JUNE, 2001.INCLUDING : WINDOWS SPORADICALLY MALFUNCTIONING (WHEN I CALLED VW CORPORATE AS WELL AS MY LOCAL DEALER, I WAS TOLD THAT AFTER THE DEALER EVALUATED PROBLEM I COULD BE RESPONSIBLE FOR THE LABOR CHARGE DEPENDING ON THE OUTCOME OF THEIR DIAGNOSIS!!); TRUNK LATCH HAS BEEN REPLACED ONCE (OUT OF WARRANTY) AND NOW LATCH DOES NOT RESPOND TO REMOTES NOR TO THE INSIDE RELEASE ON DRIVER DOOR; DRIVER DOOR LOCK DOES NOT RESPOND TO REMOTES NOR TO CONTROL ON DRIVER DOOR (THE OTHER THREE DOOR LOCKS ARE PRESENTLY FUNCTIONING); INTERIOR COATING ON PLASTIC DOOR HANDLES AND CENTER CONSOLE BEGAN TO PEEL WITHIN SIX MONTHS OF DELIVERY; CENTER CONSOLE LATCH BROKE LONG AGO; CHECK ENGINE LIGHT COMES ON/OFF SPORADICALLY (BROUGHT CAR TO CERTIFIED MECHANIC BUT PROBLEM UNDIAGNOSED); A WAX SUBSTANCE WAS CONSTANTLY RUNNING INTO DOORWELLS; VW DEALER REPLACED COIL, CABLES AND BUFFER IN RESPONSE TO ROUGH ENGINE IDLE COMPLAINT AND I INCURRED ALL COSTS AND INCONVENIENCE OF CAR IN SHOP , THIS AT 72,000 MILES,HAZARD LIGHTS MALFUNCTIONED; TURN SIGNALS MALFUNCTIONED; NOW I HEAR OF A BRAKE LIGHT RECALL AND AN EMERGENCY LIGHT SWITCH PROBLEM. I AM JUST REALIZING RECENTLY THAT I AM NOT ALONE WITH MY JETTA PROBLEMS, THAT NUMEROUS JJETTA OWNERS ARE HAVING THE SAME PROBLEMS ( I RESEARCHED ON INTERNET) . VW CUSTOMER SERVICE NOT HELPFUL AT ALL IN RESOLVING THESE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220485March 9, 2008
VISIBILITY:GLASS, SIDE/REAR, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE TRAVELING DOWN THE HIGHWAY THE DRIVERS SIDE WINDOW FELL INTO THE DOOR. THE CALL IS UNDRIVABLE IN THIS CONDITION AS IT IS AROUND 20 DEGREES OUTSIDE AND THE CAR CANNOT BE LOCKED SECURELY DUE TO ABSENCE OF WINDOW. THE DEALER WANTS TO CHARGE US $456 FOR A WINDOW REGULATOR AND MOTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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