Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10228525May 21, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. THE CONTACT STATED THAT HIS ABS LIGHT ILLUMINATED. HE CALLED THE MANUFACTURER AND THEY STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 02V031000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). HE WILL TAKE THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC. THE CURRENT MILEAGE WAS 64,000 AND FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228535May 21, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 JETTA VR6. TRANSMISSION CONTROL MODULE (TCM) BECAME FAULTY AFTER MIL LIGHT TURNED ON FOR A EMISSION RELATED ISSUE COVERED BY A RECALL. TECHNICIANS FAILED TO IDENTIFY THE FAULTY TCM AFTER FOUR TRIP TO THE SHOP. LAST TRIP I SHOWED THEM A TSB RELATED TO THE TCM AND NOW THEY AGREE THAT THE MODUAL IS FAULTY. WORST PART IS IT DESTROYED THE TRANSMISSION. THE CAR HAS BEEN HARD TO CONTROL IN STOP AND GO TRAFFIC AS SHIFTING IS NOT SMOOTH BETWEEN 2ND AND 3RD GEARS. CAR HAS INITIAL NO ACCELERATION/POWER FOLLOWED BY FAST JERKING SHIFT INTO THE 3RD GEAR WITH HIGH ACCELERATION. CAR MAYBE OUT OF WARRANTY BUT IDENTIFYING THIS ISSUE IS NOT EASY FOR THE AUTOMOTIVE TECHNICIANS AND THIS PART WHEN IT FAILS LEAVE THE CAR IN A STATE THAT IS HARD TO CONTROL OR MANAGE. DEALER ONLY OFFERED TO CREDIT THIS LAST DIAGNOSTIC FEE TOWARDS THE $4700 REPAIR WHICH NOW INCLUDE NOT JUST THE TMC MODULE BUT ALSO THE WHOLE TRANSMISSION. THIS IS AFTER HAVING SPENT CLOSE TO $1,000 TRYING TO IDENTIFY AND FIX THIS ISSUE. NOT SURE IF IT WAS RELATED TO THE MIL LIGHT ISSUE COVERED BY THE RECALL BUT SINCE THEN THE TMC HAD NOT WORKED CORRECTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228573May 21, 2008
FUEL SYSTEM, GASOLINE
SMELL OF GASOLINE INSIDE VEHICLE FOR 2-3 DAYS. NOTICED GAS MILEAGE WAS EXTREMELY BAD - HAD TRAVELED 100 MILES AND USED 1/2 TANK OF GAS. TOOK VEHICLE IN TO DEALER FOR DIAGNOSTIC. DEALER STATED FUEL LINE WAS COMPLETELY CORRODED, FUEL PUMP TO SENDING UNIT - GAS LEAKED INTO CAR'S TRUNK & REAR SEAT CARPETS. DEALER REPLACED FUEL PUMP, FILTER AND CLEANED CARPET - TOTAL CHARGE OF JUST OVER $1300. REQUESTED OLD PARTS BUT DEALER CLAIMED THEY WERE THROWN AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228140May 19, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SUSPENSION
I PURCHASED THE 2002 VOLKSWAGEN JETTA IN AUGUST OF 2006. THE FIRST SET OF REPAIRS WAS ON 3/2007 AT 64,332 MI CHECK ENGINE LIGHT MULITPLE MISFIRES: P0300, P0301, P0302, P0303, P0304 REPLACED IGNITION COILS COST: $200.11 SECOND REPAIR TOOK PLACE IN APRIL OF 2007 TOOK CAR IN FOR RECALL - REPLACEMENT OF BRAKE LIGHT SWITCH CHECK ENGLINE LIGHT WAS BACK ON - REPLACED TEMP. SENSOR COST: $199.33 CAR WAS JERKING INTO GEAR, DOWNSHIFTING HARD AND SLUGGISH. BROUGHT CAR INTO DEALSERHSIP IN APRIL 2008 WORN STRUT BRUSHINGS NEEDS REAR PADS NEEDS ROTORS CHECK ENGLINE LIGHT ON AGAIN NEEDS NEW COILS AGAIN SPARK PLUGS TEMP SENSOR AGAIN NEW T-STAT FANS NOT WORKING HOSES UNDER INTAKE BROKEN NEEDS NEW TRANSMISSION DIAGNOSIS COST: $149.21 ESTIMATED COST OF REPAIR: $6,500.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227947May 15, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
RELATED TO HTSA 10024548. 2002 JETTA STALLS AND HAS TRANSMISSION ISSUES BETWEEN 2ND AND 3RD GEARS WHICH MAKES CONTROLLING THE CAR DIFFICULT WHEN TRYING TO ACCELERATE FROM A STOPPED POSITION. TOOK THIS ISSUE TO DEALER BUT THEY RECOMMENDED OTHER SERVICE WHICH IS NOT NEEDED. THE SUDDEN LOSS OF POWER AND THEN THE FAST GEAR SHIFT FROM 2ND TO 3RD CAN BE A REAL ISSUE IN STOP AND GO TRAFFIC AS IT IS HARD TO CONTROL THE CAR. LUCKY NO ACCIDENTS BUT A FEW CLOSE CALLS INCLUDING MERGING INTO HIGHWAY TRAFFIC. HAVE TO USE VERY LOW SPEEDS TO AVOID THIS HARD SHIFTING ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227671May 13, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
AT TEMPERATURES LESS THAN 15 DEGREES FAHRENHEIT, MY 2006 VOLKSWAGEN JETTA TDI WITH DSG TRANSMISSION SURGES FORWARD UPON STARTING. THIS SURGE HAPPENS IF THE CAR IS IN PARK (P) OR NEUTRAL (N). THE SURGE IS NOTICEABLE EVEN WITH THE PARKING BRAKE SET AND STANDARD BRAKING SYSTEM APPLIED. THIS SURGE DOES NOT ALLOW THE CAR TO START NORMALLY (E.G. STALLS THE ENGINE). THE SURGE HAPPENS ONLY ONCE DURING A COLD START. AFTERWARD, THE CAR STARTS AND RUNS NORMALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227529May 12, 2008
STEERING
SMOKE COMING FROM STEERING WHEEL IN HOT WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227269May 11, 2008
WHEELS, EQUIPMENT
I HAVE A 2001 VOLKSWAGEN JETTA WOLFSBURG EDITION, THE BBS WHEELS THAT COME WITH THE WOLFSBURG TRIM ARE DEFECTIVE. THE LIP AROUND THE WHEEL IS PITTING AND IS CORROSIVE. THERE IS NO APPROXIMATE INCIDENT DATE JUST OVER THE TIME OF PURCHASE THE WHEELS GET WORSE AND WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227276May 11, 2008
ENGINE AND ENGINE COOLING
I HAVE A PIECE OF JUNK VOLKSWAGEN JETTA 1.8T THAT IS A LEMON. AT 64,000 MILES THE FAN SHORTED OUT AND CAUSED SOME PROBLEMS TO THE TUNE OF $800. THEN AT 70,000 MILES THE AIR TUBES MELTED MAKING THE CAR RUN TERRIBLE. THAT WAS ANOTHER $600 DOLLARS TO FIX. NOW AT 71000 MILES THE HEATING AND COOLING SYSTEM STOPPED WORKING ALONG WITH OTHER ELECTRICAL COMPONENTS. I HAVE HAD IT TALKING TO THE DEALER AND CONSTANTLY WRITING VOLKSWAGEN. THERE CUSTOMER SERVICE SUCKS AND THEY DO NOT STAND BY THEIR PRODUCTS. THANK YOU, GEORGE AND LAURA BOGDAN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227395May 11, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I AM A RESIDENT OF SOUTH FLORIDA AND IN THE SUMMER OF 2007 , DUE TO THE FACT MY CAR HAS BEEN RELIABLE I DECIDED TO DRIVE CROSS COUNTRY TO LOS ANGELES , I TOOK ALL PRECAUTIONS PRIOR TO LIVING, FROM OIL CHANGES , BRAKES , TIRE ROTATION AND SO FORTH. IN OCT. OF 2007 , I WAS IN A FENDER BENDER IN LOS ANGELES , WHICH DELAYED MY RETURN TO SOUTH FLORIDA IN THE ACCIDENT THEY HAD TO REPLACE FRONT END LIGHTS AS WELL AS MY RADIATOR. I ONCE AGAIN TOOK ALL PRECAUTIONS ON THE VEHICLE PRIOR TO MY JOURNEY. AS OF MID NOVEMBER I WAS BACK IN MIAMI , NO PROBLEMS WITH THE CAR , ALL IS GOOD AT THAT POINT THE VEHICLE HAD APPROXIMATELY 72,000 OR SO . IN MID MARCH I NOTICED THAT WHEN I STARTED MY CAR AND TRY TO ACCELERATE THE CAR , IT WOULD NOT SURPASS 15/20MPH AND IT MADE A VERY STRANGE SOUND. IT WOULD ONLY FUNCTION APPROPRIATELY WHEN THE ENGINE WAS @ 190. I HAVE TAKEN IT TO A DEALERSHIP AS WELL AS ANOTHER MECHANIC AND THEY BOTH HAVE INFORMED ME THAT MY CLUTCH IS WORN OUT. I'M NOT SURE WHY THAT IS? I HAVE DONE EVERYTHING IN MY POWER TO KEEP THIS CAR UP TO PAR , AS FAR AS MAINTENANCE . THE DEALER QUOTED ME $5600 AND THE OTHER MECHANIC $2500. THIS VEHICLE HAS HAD BEEN AMAZING TO ME TILL NOW, I HAVE A LITTLE LESS THEN 80,000 AND WOULD LOVE TO DRIVE IT TOO AT LEAST 160,000 , BUT THE WAY THIS IS GOING I'M AFRAID THAT WILL NOT HAPPEN . I HAVE NOTICED SEVERAL COMPLAINTS ON THE ISSUE. VW JETTA STATION WAGON - 2003 , TURBO GLS TIPTRONIC - 80,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227204May 10, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, DIESEL
AT 15F DEGREES OR LOWER TEMPERATURES THE VOLKSWAGEN DSG TRANSMISSION WILL IMPEDE THE DIESEL ENGINES ABILITY TO START, LEAVING THE VEHICLE INOPERABLE. VWAG AND VWOA HAS KNOWLEDGE OF THIS SYSTEM DEFECT PROVIDING NO SOLUTION. VWOA CONTINUES TO SELL THESE DEFECTIVE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227184May 9, 2008
FUEL SYSTEM, DIESEL, POWER TRAIN:MANUAL TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE
ENGINE FAILURE ON MY 2006 VOLKSWAGEN DIESEL JETTA. THE ELECTRONIC CONTROL FUEL INJECTOR OVER FUELED THE CYLINDERS AND CAUSED THE PULL RODS TO BEND AND DAMAGED THE ENGINE, COSTS ARE $7,500 TO REPAIR THE ENGINE. CAR IS ONLY 2 AND HALF YEARS OLD WITH 85,0000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227348May 8, 2008
POWER TRAIN:CLUTCH ASSEMBLY
LETTER FROM SENATOR ON BEHALF OF CONSTITUENT, REGARDING HIS CONCERNS WITH THE 2006 VOLKSWAGEN JETTA. *NJ THE CONSUMER STATED THE CLUTCH STARTED SLIPPING. THE DEALER INFORMED THE CONSUMER THAT THE 5-SPEED VEHICLES WERE MADE WITH A DEFECTIVE CLUTCH PLATE, BUT THE TRANSMISSION WOULD HAVE TO BE REMOVED TO DETERMINE IF THE VEHICLE HAD THE DEFECTIVE PART. THE DEALER STATED IF THE VEHICLE DID NOT HAVE THE DEFECTIVE PART, THE CONSUMER WOULD BE CHARGED $500 IN LABOR FEES FOR REMOVING THE TRANSMISSION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226915May 7, 2008
SEATS, ELECTRICAL SYSTEM
I TURNED ON THE DRIVER'S SEAT HEATER TO 5 (HIGHEST SETTING) ON MY 2003 VW JETTA TDI WHEN LEAVING MY HOUSE AT 7 AM. I USED THIS REGULARLY TO WARM THE SEAT FOR A FEW MINUTES ON COLD MORNINGS, THEN WOULD TURN IT OFF (LOWER SETTINGS NEVER PRODUCED NOTICEABLE HEAT). WITHIN ONE MINUTE I FELT A BURNING/ELECTRICAL SENSATION IN MY UPPER LEFT THIGH. I WAS DRIVING ON A MOUNTAIN ROAD AND THE PAIN MADE ME JUMP IN MY SEAT AND NEARLY LOSE CONTROL OF THE CAR. I PULLED OVER AND TURNED OFF THE SEAT HEATER (HAVING HEARD OF PROBLEMS WITH THE HEATER). THE LEATHER SEAT HAD A BLISTER ABOUT THE SIZE OF A CIGARETTE BURN BUT HAD NOT BURNED COMPLETELY THROUGH. WHILE I STOPPED THE HEATER BEFORE IT BURNED THROUGH THE SEAT (AND MY PANTS), THE REAL DANGER WAS IN A POSSIBLE ACCIDENT FROM THE BURN/SHOCK THAT CAUSED ME TO MOMENTARILY LOSE CONTROL OF THE CAR. THE SEAT HEATER IS NO LONGER SAFE TO OPERATE. MY UNDERSTANDING FROM READING SIMILAR POSTS HERE AND ELSEWHERE IS THAT THE WIRING IS NOW BROKEN IN THE SEAT (AND MANY HAVE HAD IT BREAK IN THE SAME SPOT). IF I HAD NOT GUESSED THE SOURCE OF THE PROBLEM QUICKLY, OR IF SOMEONE WERE TO UNKNOWINGLY USE THE HEAT SETTER IN THE FUTURE, IT COULD LEAD TO A SERIOUS ACCIDENT, PERSONAL INJURY, AND CAR FIRE. SIMILARLY, THIS POSES A SERIOUS RISK FOR OTHER DRIVERS OF THESE VEHICLES WHO MAY NOT BE AWARE OF THE PROBLEM AND REACT TOO LATE. I REQUEST THAT THE NHTSA URGE VW OF AMERICA TO ISSUE A RECALL ON THIS DANGEROUS AND PERVASIVE PROBLEM (MANY REPORTS HERE AND ELSEWHERE, SUCH AS TDICLUB.COM AND VWVORTEX.COM). VW HAS ISSUED A RECALL ON THIS PROBLEM IN CANADA BUT NOT IN THE U.S. THEY ALSO HAVE A VOLUNTARY REPAIR FOR PASSATS OF SIMILAR YEARS, BUT NOT JETTAS OR GOLFS. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226942May 7, 2008
POWER TRAIN:MANUAL TRANSMISSION
VOLKSWAGEN JETTA TDI - VW REFUSED TO HONOR THE WARRANTY OF A DEFECTIVE CLUTCH/FLYWHEEL ISSUE. THIS IS A VERY COMMON OCCURANCE APPARENTLY. I LEARNED OF THIS WHEN I WENT ONLINE TO DO SOME RESEARCH ABOUT THE PROBLEM. VOLKSWAGEN IS HONORING THE WARRANTIES IN EUROPE WITH THE SAME ISSUE BUT IGNORING ITS QUALITY / SAFETY ISSUE HERE IN THE US. THE DEFECTIVE CLUTCH / FLYWHEEL ISSUE CAN CAUSE SERIOUS INJURY AND OR DEATH WHEN THE FLYWHEEL DISENTIGRATES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226964May 7, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. WHILE ATTEMPTING A U-TURN AT 15 MPH, THE VEHICLE LOST ALL ABS AND TRACTION CONTROL ABILITY. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAS NOT BEEN REPAIRED. THE RECALL NUMBER AND DESCRIPTION WERE UNKNOWN. THE FAILURE MILEAGE WAS 96,239 AND CURRENT MILEAGE WAS 98,239. UPDATED 06/09/08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226616May 5, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOWS IN THE DOORS ARE FALLING DOWN AND NEEDING THE MECHANISM REPLACED. THIS HAS HAPPENED TO 3 OF THE DOORS SO FAR. HAS THIS BEEN A PROBLEM-WAS THERE EVER A RECALL FOR THIS-THIS SEEMS LIKE A WEIRD THING TO HAVE HAPPEN. IT IS A SAFETY ISSUE BECAUSE YOU CANNOT ROLL THE WINDOW UP OR DOWN, AS WELL AS THE INTERIOR GETTING WET FROM THE WEATHER. THANK YOU. REBECCA *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226350May 1, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I OWN A 2002 VW JETTA 1.8T. OVER THE WINTER MY ABS SYSTEM DID NOT FUNCTION PROPERLY AT ALL! SOMETIMES IT WOULD WORK AND SOMETIMES IT WOULDN'T. NOW THAT IT IS WARMER OUT IT DOES NOT WORK AT ALL! ABS LIGHT, TRACTION LIGHT, AND BLINKING BRAKE LIGHT NOW ILLUMINATE MY DASHBOARD. I HAVE READ THAT THIS IS A FAULTY ABS CONTROL UNIT WHICH MANY PEOPLE HAVE HAD PROBLEMS WITH. I SIMPLY DON'T HAVE 1,500 DOLLARS TO FIX SOMETHING LIKE THIS BUT IT WOULD BE NICE TO BE IN CONTROL OF MY CAR ON SNOWY WISCONSIN ROADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226414May 1, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. ON APRIL 25, 2008, WHILE DRIVING 35 MPH, THE CONTACT SHIFTED THE CLUTCH INTO THIRD GEAR, BUT THE CLUTCH NEVER SHIFTED BACK INTO POSITION. SHE PULLED THE VEHICLE OVER AND HAD IT TOWED TO THE DEALER. THE DEALER STATED THAT THE PIN FOR THE CLUTCH ASSEMBLY CHAFFERED AND FAILED. PRIOR TO THE FAILURE, THE CONTACT SMELLED A BURNING ODOR COMING FROM THE ENGINE. THE DEALER STATED THAT THE TRANSMISSION FLUID WAS LEAKING. THE FAILURE WAS REPAIRED, BUT THE CONTACT WONDERS IF THE TWO FAILURES ARE RELATED. THE VEHICLE IS CURRENTLY AT THE DEALER FOR REPAIR. THE FAILURE MILEAGE WAS 49,210.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10225837April 27, 2008
POWER TRAIN:DRIVELINE
PREMATURE FAILURE OF CLUTCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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