Volkswagen Jetta Complaints
10,351 consumer complaints on file.
- #10317960March 9, 2010VEHICLE SPEED CONTROL
SITTING AT A LIGHT, FOOT ON CLUTCH PEDAL AND FOOT ON BRAKE PEDAL CAR ENGINE BEGAN RACING. PUT IN NEUTRAL AND PUT EMERGENCY BRAKE ON AND PUMPED GAS PEDAL, DID NOT GET IT TO STOP. TURNED KEY OFF AND REMOVED KEY, CAR RACED TO FULL AEND STAYED THERE UNTIL ENGINE STOPPED, ABOUT A MINUTE. CAR WAS TOWED TO REPAIR SHOP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10317720March 8, 2010ENGINE AND ENGINE COOLING
WHEN I START MY CAR, THE ENGINE IDLES INCONSISTENTLY AND THE CAR SHAKES OR STUTTERS. IF I BEGIN DRIVING NORMALLY ONE OF TWO THINGS WILL HAPPEN, EITHER THE ENGINE WILL STALL (HAPPENING MORE FREQUENTLY LATELY) OR THE CAR WILL CONTINUE TO HAVE IDLING PROBLEMS UNTIL IT WARMS UP. IN THE SECOND CASE, THE CAR WILL DRIVE NORMALLY FOR ABOUT 15 MINUTES UNTIL I COME TO THE FIRST HILL. IF THE CAR DOWN SHIFTS WHILE GOING DOWN A HILL AT LOWER SPEEDS, THE ASR LIGHT WILL COME ON AND FROM THIS POINT ON THE CAR HAS A DIFFICULT TIME SHIFTING GEARS. THE SHIFTING IS ABRUPT AND THE ENGINE DOES NOT SOUND NORMAL. IF I STOP, TURN THE ENGINE OFF AND TURN IT BACK ON THE CAR APPEARS TO FUNCTION NORMALLY. TO AVOID THE ABOVE PROBLEM, I DO THE FOLLOWING WHEN FIRST STARTING MY CAR. I START THE CAR, TURN ON THE HEADLIGHTS AND REV MY ENGINE TO ABOUT 3000 RPM'S. I HOLD THIS RPM FOR ABOUT 30-60 SECONDS AND THEN I NOTICE THAT THE HEADLIGHTS FLICKER ONCE AND BECOME STRONGER AND THE ENGINE WILL THEN REV UP ANOTHER 500 RPM'S ON ITS OWN. AT THIS POINT I USUALLY DO NOT EXPERIENCE THE ASR PROBLEM WITH THE CAR. PROBLEM FIRST STARTED IN 2007 AND PERSISTED UNTIL 2010 WHEN IT WAS FINALLY REPAIRED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10317473March 7, 2010AIR BAGS
THE PASSENGER SIDE AIRBAG EXPERIENCES A COMPUTER FAULT EVERY 3 MONTHS OR SO, NEEDING TO BE RESET. INDICATOR LIGHT FOR PASSENGER AIRBAG SHOW AIRBAG IS NOT FUNCTIONING WHILE AIRBAG FAULT IS REGISTERING AND UNTIL RESET AT DEALER. THIS HAS HAPPENED THREE TIMES. IT COSTS ~$200 TO FIX EACH TIME. VW NOW OFFERS A "SUGGESTED" SOFTWARE FIX THAT COSTS $200. THE COSTS OF THESE SIGNIFICANT SAFETY ISSUES SHOULD BE FIXED AT COST TO VW. THE DEALER SAYS THEY HAVE SEEN MANY CARS WITH THIS ISSUE AND HOPES A RECALL WILL BE ISSUED? SHOULDN'T THERE BE A LAW REQUIRING DEALERS TO REPORT TRENDS THEY SEE? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10317045March 5, 2010ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE DRIVING ON THE INTERSTATE AT APPROX 55 MPH, THE VEHICLE SEEMED TO NOT ACCELERATE, ALTHOUGH SHE WOULD PRESS THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT MOVE PAST 55 MPH. SHE ACTIVATED THE CRUISE CONTROL AND THEN THE ENGINE REVVED AND THE VEHICLE WAS IN 6TH GEAR BUT MANUALLY SHIFTED DOWN TO 4TH GEAR. SHE TOOK IT OUT OF THE AUTOMATIC SHIFT AND SWITCHED TO MANUAL SHIFT AND DOWNSHIFTED TO LOWER THE RPMS. THE AVERAGE SPEED WAS 30 MPH BECAUSE SHE COULD NOT MOVE ANY FASTER. IT STALLED TWICE ON THE SIDE OF THE ROAD AND COMPLETELY SHUT DOWN WITH NO WARNING LIGHTS PRIOR TO THE FAILURE OR AFTER. SHE CALLED A REPAIR SHOP AND THE MECHANIC TOLD HER TO LET THE VEHICLE COOL DOWN. WHEN SHE DID THAT AND WAS ABLE TOR RESTART, THE CHECK ENGINE LIGHT ILLUMINATED. ABOUT 15 MILES DOWN THE ROAD, THE VEHICLE SHUT DOWN AGAIN. SHE WAITED AGAIN AND WAS ABLE TO RESTART. WHEN DRIVING DOWN HILLS, SHE SHIFTED TO NEUTRAL. SHE ALSO NOTICED THAT THE VEHICLE WAS JERKING. SHE WAS ABLE TO GET TO HER DESTINATION AND THEN TOOK IT TO THE REPAIR SHOP. THE MECHANIC PERFORMED A DIAGNOSTICS TEST BUT COULD NOT PINPOINT THE CAUSE FOR FAILURE. SHE CALLED THE DEALERSHIP AND LEFT A MESSAGE; SHE WAS CURRENTLY AWAITING A RESPONSE. THE CONTACT HAD NOT CALLED THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 117,993. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000-BK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10316758March 4, 2010STRUCTURE:BODY, EQUIPMENT
MOST VW JETTA 2009 OWNERS ARE COMPLAINING ABOUT THE EXCESSIVE WIND NOISE AROUND THE A-PILLARS ON THE SEDANS. IT IS SO LOUD THE IT GIVES YOU A HEADACHE AND INCREASES DRIVERS FATIGUE. MANY MAGAZINES HAVE WRITTEN ABOUT THE ISSUE AND HAVE BEEN TOLD BY VW THAT THEY HAVE A FIX. TO DATE THEY DO NOT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10316392March 3, 2010ELECTRONIC STABILITY CONTROL (ESC)
MY CAR ACCELERATED WHILE I WAS MAKING A "PANIC STOP" MY FOOT WAS ON THE BRAKE AND NO BRAKES WERE BEING ACTIVATED AND THE CAR ACTUALLY SPED UP UNTIL I PUSHED IN THE CLUTCH. BY THAT TIME IT WAS TOO LATE AND I TAPPED THE CAR IN FRONT OF ME. I BELIEVE THIS HAPPENED DUE TO THE CARS ESP FEATURE WHICH SENSES DRIVER INPUT AND HELPS TO MAKE THE "CORRECT" ACTIONS TO AVOID AA LOSS OF CONTROL. I JAMMED ON MY BRAKES AFTER HARD ACCELERATION AND WHILE PUSHING THE BRAKE PEDAL I JERKED THE STEERING WHEEL. DURING OPERATING SPEED THESE ACTIONS WOULD CAUSE UNDERSTEER AND I ASSUME THE CAR HAS BEEN PROGRAMMED TO RELEASE PRESSURE TO THE BRAKES AND REAPPLY THROTTLE TO REENGAGE FULL STEERING RESPONSE BUT I WAS LEAVING A STOP SIGN WHEN I NOTICED THE CAR IN FRONT OF ME STOPPED. IM NOT THINKING THAT THIS IS A DEFECT BUT RATHER WANTED TO BRING IT TO YOUR ATTENTION AFTER I JUST READ THE SYMPTOMS OF TOYOTAS MALADY. THE PROBLEM THEY ARE HAVING COULD BE DUE TO A FAULT IN A SIMILAR SYSTEM. I'M A TECH. IN THE MOTORCYCLE INDUSTRY AS WELL AS A PERFORMANCE DRIVING ENTHUSIAST. MY CREDENTIALS MIGHT NOT MATTER BUT I'M FULLY AWARE OF THE ACTIONS I TAKE BEHIND THE WHEEL AS WELL AS HAVING AN UNDERSTANDING OF THESE "FLY BY WIRE" SYSTEMS. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10315932March 2, 2010FUEL SYSTEM, DIESEL
2009 JETTA SPORTWAGON TDI UNDER 8000 MILES FIRST LONG ROAD TRIP - GA TO PA AND BACK. RETURNING HOME (ABOUT 9 HOURS AWAY) AND TRAVELING ON THE INTERSTATE, FIRST THE FLASHING GLOW PLUGS INDICATOR LIGHT COMES ON AND THEN THE CHECK ENGINE. THE ENGINE STARTING REDUCING IN POWER AS I MADE IT THE EXIT AND COULDN'T KEEP HIGHWAY SPEEDS. WHEN I GOT TO THE EXIT RAMP AND TOOK MY FOOT OFF THE ACCELERATOR, THE CAR STALLED AND WAS UNABLE TO BE MOVED. AFTER A TOW TO DEALERSHIP THE SERVICE DEPARTMENT HAD ENOUGH TIME TO TAKE A LOOK AT THE CAR BEFORE THEY CLOSED. I WAS TOLD THE FUEL PUMP WAS "SHREDDED" - THEY FOUND RUST AND METAL FRAGMENTS IN THE PUMP. THE ENTIRE FUEL SYSTEM WAS REPLACED. IT WAS COVERED UNDER WARRANTY. AFTER DOING SOME RESEARCH ONLINE IT SEEM LIKE THIS IS A RECURRING PROBLEM WITH THE TDI ENGINE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10314784February 27, 2010POWER TRAIN:MANUAL TRANSMISSION
2006 JETTA TDI 2/ 68K BEGAN SHUDDERING AT STOP LIGHTS. DEALER CLAIMS THE TWO-PIECE FLYWHEEL AND CLUTCH ASSEMBLY IS A WEAK DESIGN. OWNER REPORTS ONLINE CLAIM LOSS OF CLUTCH (PEDAL FALLING TO FLOOR) WHILE DRIVING. MY CAR WILL NOT BE OPERATED UNTIL REPAIRED FOR THE SAKE OF SAFETY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10314157February 25, 2010ELECTRICAL SYSTEM
SEVERAL WIRES IN THE WIRING HARNESS BETWEEN THE PASSENGER COMPARTMENT AND DRIVER DOOR HAVE FAILED, MAKING IT IMPOSSIBLE TO OPERATE WINDOWS, DOOR LOCKS, RELEASE FUEL DOOR, AND RELEASE TRUNK FROM DRIVER DOOR. THERE IS NO MANUAL RELEASE FOR THE FUEL DOOR. THE FAILED WIRING ALSO RESULTS IN A CONSTANT DOOR AJAR INDICATION ON THE INSTRUMENT PANEL AND ILLUMINATION OF THE FRONT DOME AND ENTRY LAMPS. THE WIRE INSULATION AND STRANDS APPEARED TO BE BRITTLE, WHICH RAISES CONCERNS ABOUT OTHER WIRING IN THE VEHICLE. THIS WIRING WAS INSIDE A PROTECTIVE RUBBER BOOT, INTEGRAL TO THE HARNESS, BETWEEN THE CABIN AND DOOR. THERE WAS NO MOISTURE OR DEBRIS WITHIN THE BOOT WHEN IT WAS OPENED TO INSPECT THE WIRING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10314210February 25, 2010AIR BAGS:SIDE/WINDOW
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA TDI DIESEL. WHILE DRIVING 25 MPH THE DRIVER SIDE CURTAIN AND CHAIR AIR BAG DEPLOYED WITHOUT WARNING AND WITHOUT ANY DAMAGE BEING DONE ON TO THE VEHICLE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 150,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10313579February 24, 2010SEATS
I TURNED ON MY SEAT WARMER ON THE DRIVER SIDE AND AFTER A WHILE A BURNT SMELL WAS NOTICE. I COULD NOT FIND THE ORIGIN UNTIL I WENT TO A STORE AND TRIED TO PAID. I TOOK MY WALLET OUT AND IT WAS STUCK TO MY PANTS. THE WALLET HAD THE MYSTERIOUS SMELL. I WENT BACK TO THE CAR AND THE SEAT HAD A BIG BURNT HOLE ON THE LEATHER SEAT. IF I HAD NOT HAD MY COAT AND WALLET ON THE LEFT SIDE I COULD HAVE BEEN ELECTROCUTED OR CAUGHT FIRE. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10313653February 24, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
CAR HAS PROBLEMS SHIFTING GEAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10313312February 23, 2010ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, VISIBILITY
2003 VW JETTA: DIGITAL DISPLAY WOULD SHUT OFF WHEN KEY WAS REMOVED FROM IGNITION. UNABLE TO LOCK VEHICLE DOORS WITH REMOTE. VEHICLE HAD TO BE RESTARTED FOR DIGITAL PANEL TO APPEAR (RE-SET) AND FOR DOOR TO LOCK WITH REMOTE. ENGINE WOULD ALSO SHUT OFF WHILE AT A STOP LIGHT AND WHILE DRIVING ON FREEWAY. POSSIBILITY TO CAUSE A CRASH. ALL DIGITAL PANELS STILL ILLUMINATED, KEY WOULD BE LOCKED IN INGNITION, UN-ABLE TO TURN OR BE REMOVED UNTIL CAR PLACED BACK IN PARK AND HAND BRAKE PULLED UP. ISSUES OCCURED BI-WEEKLY, WEEKLY, AND NOW DAILY. VEHICLE BROUGHT TO DEALERSHIP. WAS TOLD THAT IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. WOULD HAVE BEEN COVERED UNDER WARRANTY (WARRANT JUST EXPIRED LAST MONTH). AFTER TRYING TO DIAGNOSE PROBLEM PRIOR TO BRINGING TO DEALERSHIP, I'VE FOUND ON SEVERAL FORUMS THAT THIS IS NOT A NEW ISSUE/REPAIR FOR VW CUSTOMERS WITH THE SAME MAKE AND MODEL. MANY CUSTOMERS HAVE HAD SIMILAR COMPLAINTS/EXPERIENCES, ALL OF WHICH WERE TAKEN IN FOR REPAIR AFTER WARRANTY EXPIRED. VEHICLE IS ONLY 7 YEARS OLD AND IS AT APPROXIMATELY 85,000 MILES. THIS VEHICLE HAS ALSO HAD SERVICE FOR THE FOLLOWING RECALLS: CATALYTIC CONVERTER, FAILED IGNITION COILS, FAILED REAR WINDOW/DOOR LOCKS. THIS CAR IS A LEMON! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10313427February 23, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
LEAVING A PARKING LOT AND STOPPING FOR ONCOMING TRAFFIC I PRESSED THE GAS PEDAL TO MOVE ONTO THE HIGHWAY BUT CAR DID NOT MOVE. AFTER I PUT MY FOOT ALL THE WAY DOWN THE SECOND ATTEMPT THE CLUTCH ENGAGED AND THE CAR MOVED FORWARD. THE CAR IS A 2010 VW JETTA DIESEL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10312000February 19, 2010ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2006 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, SHE HEARD A NOISE COMING FROM THE FRONT END OF HER VEHICLE. WHEN THE VEHICLE WAS PARKED AND TURNED OFF, THE VEHICLE WOULD NOT RE-START. THERE WERE NO WARNING LIGHTS PRIOR TO OR AFTER THE FAILURE. A LOCAL MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE DUAL MASK FLY WHEEL (CONNECTED TO THE CRANKSHAFT ON THE ENGINE) HAD A LARGE HOLE (SIZE OF A SILVER DOLLAR) IN IT. SHE CALLED THE MANUFACTURER BUT WAS TOLD THAT THERE WAS NOTHING THEY COULD DO ABOUT THE FAILURE. THE VEHICLE WAS REPAIRED BY THE MECHANIC. THE CURRENT MILEAGE WAS APPROXIMATELY 79,990. THE FAILURE MILEAGE WAS 78,750.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10311684February 18, 2010PARKING BRAKE, SERVICE BRAKES, HYDRAULIC
I HAVE A 2008 VOLKSWAGEN JETTA. I PURCHASED IT NEW IN AUGUST 2008. THE REAR BRAKES WORE INTO THE ROTORS AT 12,000 MILES. THE DEALERSHIP REPAIR SHOP HAD JUST INFORMED ME THAT THE BRAKES WERE FINE AT 10,000 MILES. THE ROTORS AND BRAKES HAD TO BE REPLACED AT MY COST AS IT IS NOT A WARRANTY ITEM BUT A WEAR ITEM. AT MY 20,000 MILE CHECKUP, I WAS AGAIN TOLD THAT MY BRAKES WERE FINE AND HAD 50% REMAINING. I TOOK THE CAR TO MEINEKE TO HAVE THE BRAKES DOUBLE CHECKED. I WAS SHOWN THAT THE REAR CALIPERS ARE DEFECTIVE. THEY DO NOT ALLOW THE EMERGENCY BRAKE TO DISENGAGE. AS SUCH, MY EMERGENCY BRAKE IS CONSTANTLY ON, CAUSING MY BRAKES TO LOCK ON TO THE ROTOR. THE MECHANIC HAD TO USE A CROW BAR TO PRY LOOSE THE EMERGENCY BRAKE. I WAS TOLD THAT I CANNOT USE THE EMERGENCY BRAKE UNTIL IT IS FIXED. I HAVE A 5 SPEED AND THIS IS CONCERNING THAT I CANNOT USE THE EMERGENCY BRAKE. THE DEALERSHIP EXPLAINED THAT THE WARRANTY WILL ONLY ALLOW THEM TO REPLACE ONE CALIPER AT A TIME. IF THE OTHER ONE IS BROKEN, THEN I HAVE TO WAIT UNTIL I DRIVE IT A WHILE AFTER ONE IS REPLACED. I HAVE SEEN A LOT OF DATA ONLINE ABOUT THE EXACT SAME PROBLEM IN SEVERAL MODEL YEARS OF THE VOLKSWAGEN JETTA. INTERESTINGLY, MY DEALERSHIP WAS OUT OF THE CALIPERS AND HAD TO REORDER MORE. I AM VERY FRUSTRATED THAT MY SAFETY HAS BEEN IN JEOPARDY AS MY BRAKES COULD HAVE ONCE AGAIN FAILED. I AM UPSET THAT THE DEALERSHIP NEGLECTED TO CORRECT THE PROBLEM. I HAD TO TAKE IT TO A DIFFERENT MECHANIC TO FINALLY HAVE THE PROBLEM CORRECTLY DIAGNOSED. INCIDENTALLY, PART OF MY ENGINE WENT OUT WITHIN THE FIRST 6 MONTHS OF OWNING THE CAR. I HAVE ALSO HAD TO HAVE THE FRONT END REPAINTED AS IT BEGAN CHIPPING IMMEDIATELY. NOW THE DOOR EDGES AND THE TOP EDGE OF THE HOOD ARE CHIPPING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10311264February 17, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
MY 3 DAY OLD 2010 VW JETTA SPORTWAGEN WITH DSG WAS BEING MOVED IN OUR GARAGE AND IT WON'T ENGAGE IN REVERSE INITIALLY THEN IN ALL GEARS. THE CAR COULD BE LEFT IN GEAR AND NOT MOVE AT ALL. I CALLED THE 24 HOUR ROADSIDE ASSISTANCE AND THE CAR WAS TOWED THE DAY AFTER TO THE DEALERSHIP. THE DEALER DIAGNOSED IT WITH A MECHATRONICS PROBLEM AND NEEDED TO BE REPLACED. IT WAS ORDERED AND WE'RE WAITING FOR THE PART TO ARRIVE FOR APPROXIMATELY 4 WEEKS. IF VW DSG RECALLED THIS IN AUG 2009, WHY ARE WE STILL SEEING THIS SAME PROBLEM IN 2010? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10311433February 17, 2010SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
ABS WARNING LIGHT AND CHECK ENGINE LIGHT LIT UP IN 2002 JETTA. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10310440February 15, 2010STEERING
WHENEVER THE OUTSIDE TEMP REACHES 82 OR ABOVE AND I AM STUCK IN TRAFFIC, I LOSE MY POWERSTEERING (ELECTRIC). THIS HAS HAPPENED SINCE DAY 1 WHEN I PURCHASE THE VEHICLE ON 11/1/2006. I HAVE BEEN TO THE DEALER 3 TIMES. EACH TIME THEY ACKNOWLEDGE THAT THE COMPUTER SHOWS THE FAILURE BUT WILL NOT REMEDY THE CONDITION UNLESS THE IDIOT LIGHT IS ON WHEN I ARRIVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10308903February 12, 2010STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2006 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE DRIVER'S DOOR WHERE THE HINGES WERE LOCATED EXHIBITS DEFECTIVE ENGINEERING WITHIN THE WIRING HARNESS. SEVERAL OF THE WIRES WERE BROKEN BETWEEN THE BODY OF THE VEHICLE AND THE DOOR. THE DRIVER SIDE WINDOW DID NOT OPERATE AND THE POWER DOOR LOCKS DID NOT FUNCTION DUE TO THE BROKEN WIRES. HE TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE WIRING HARNESS NEEDED TO BE REPLACED AND THEY COULD NOT ASSIST WITH REPAIR EXPENSES SINCE THE WARRANTY WAS NO LONGER VALID. THE CONTACT WAS CERTAIN THAT REPLACING THE WIRING HARNESS WOULD NOT REMEDY THE FAILURE SINCE THE WIRING HARNESS WAS BEING DAMAGED BY THE OPENING AND CLOSING OF THE DOOR. HE WROTE THE MANUFACTURER BUT RECEIVED NO ASSISTANCE THERE AS WELL. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 52,500. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0