Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10328237April 30, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2006 VOLKSWAGEN JETTA. THE CONTACT HEARD A RATTLING NOISE IN THE TRANSMISSION. HE TOOK THE VEHICLE TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED THAT THE DUAL MASS FLYWHEEL NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000. THE CURRENT MILEAGE WAS APPROXIMATELY 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328528April 29, 2010
ENGINE AND ENGINE COOLING
LETTER FROM CONGRESSMAN CARTER ON BEHALF OF CONSTITUENT REGARDING A SITUATION INVOLVING HIS VW JETTA RECALL ANNOUNCEMENT (DOT/I # 2010-2106) *TGW ON JANUARY 18, 2010 THE CONSUMER TOOK HIS VEHICLE TO THE DEALER BECAUSE OF A RECALL RECEIVED, HOWEVER THE DEALER STATED NOTHING COULD BE DONE SINCE THE CHECK ENGINE LIGHT WAS NOT ON. SIX DAYS LATER, THE ENGINE FAILED WHILE THE CONSUMER WAS MORE THAN 450 MILES AWAY FROM HOME. THE CONSUMER HAD THE VEHICLE TOWED TO REPAIR SHOP AND THE SERVICE WAS COMPLETED. THE CONSUMER THEN SUBMITTED A CLAIM FOR REIMBURSEMENT ONCE HE RETURNED HOME, BUT TO DATE HAS NOT RECEIVED A RESPONSE FROM VW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327823April 27, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE ALWAYS FOLLOWED THE RECOMMENDED SERVICE SCHEDULE FOR MY CAR. THE OWNER MANUAL DOESN'T MENTION REPLACING THE TRANSMISSION FLUID FOR THE LIFE OF THE CAR. THE CAR HAS 69500 MILES. THREE DAYS AGO WHILE DRIVING UPHILL I ACCELERATED BUT THE CAR DID NOT PICK UP SPEED WHILE THE RPM WENT CONSIDERABLY HIGHER (6000 RPM). I WENT TO SEE MY MECHANIC (A CERTIFIED VW MECHANIC) WHO SAID THAT THE TRANSMISSION WAS SLIPPING AND NOT DOWNGRADING AS IT SHOULD AND I SHOULD CONSIDER CHANGING THE TRANSMISSION FLUID AS A POSSIBLE REMEDY. HE EXPLAINED THAT A TRANSMISSION FLUID LEVEL COULD BE THE CAUSE. HE ALSO SAID THAT SINCE THE TRANSMISSION IS "SEALED" IT WAS ALL HE COULD DO TO TRY TO REMEDY THE PROBLEM. HOW CAN A "SEALED" TRANSMISSION THAT REQUIRES NO MAINTENANCE BE LOW IN FLUID ? HE DID CHANGE THE TRANSMISSION FLUID AND TOLD ME THAT THE FLUID WAS ALMOST AS DARK AS COFFEE, AN INDICATION THAT THERE WAS AN ISSUE INSIDE THE TRANSMISSION. AFTER CHANGING THE FLUID THE PROBLEM DID NOT GO AWAY AND GRADUALLY GOT WORSE. THREE DAYS LATER MY TRANSMISSION IS EXTREMELY NOISY AND I CAN ONLY RUN THE CAR IN "MANUAL"MODE IN ORDER TO CHANGE THE GEARS. I CAN NO LONGER ACCELERATE IN 4TH OR 5TH GEAR AND JUST USE THEM WHILE CRUISING (AT A MAXIMUM SPEED OF 45 MPH. VW HAS A 60000 MILES WARRANTY ON THE POWER TRAIN BUT A QUICK SEARCH ON GOOGLE REVEALED THAT A LOT OF 2002 JETTA OWNERS HAD THEIR TRANSMISSION GO BAD AROUND 70000 TO 85000 MILES. VW USED TO HAVE 100000 MILES WARRANTY AND REDUCED IT TO 60000, JUST BELOW THE MILEAGE AT WHICH THE TRANSMISSION SEEM TO BREAK DOWN. I SUSPECT THAT THEY KNOW THEIR TRANSMISSIONS ARE DEFECTIVE AND CUT DOWN THE WARRANTY IN ORDER NOT TO HAVE TO BEAR THE FINANCIAL BURDEN OF A DEFECTIVE DESIGN. CONSIDERING THE NUMBER OF 2002 JETTA OWNER THAT HAVE HAD TO REPLACE THEIR "SEALED" TRANSMISSION AROUND 70000 IT SEEMS TO INDICATE A TREND OR AT LEAST A KNOWN PROBLEM WITH THE PART. I AM NOW LEFT WITH CHANGING THE TRANSMISSION AT A COST OF AROUND $5000. PLEASE INVESTIGATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327827April 27, 2010
SERVICE BRAKES, AIR
CHANGED REAR BRAKE PADS BECAUSE OF SQUEAKING NOISE. AFTER THAT BRAKE STARTED TO LOCK AND SMOKE COMING OUT OF REAR PASSENGER SIDE. WENT BACK TO MY MECHANIC AND WAS TOLD COULD BE PROBLEM WITH CALIPER. CHANGED CALIPER AND BRAKE LOCKED AGAIN WITH MORE SMOKE AND SMELL OF BURN COMING FROM REAR PASSENGER SIDE. HAD CAR TOWED TO MECHANIC AND THEY ADJUSTED BRAKES. TOOK CAR TO VW DEALER AND WAS TOLD NOTHING WAS WRONG WITH BRAKES. NOTHING HAPPENED FOR ABOUT 5 DAYS AND AGAIN BURNED SMELL CAME BACK, TOOK CAR BACK TO MY MECHANIC DAY AFTER SINCE THEY WERE THE ONES THAT CHANGED PADS AND CALIPER BUT BRAKES WERE NOT LOCKED ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327723April 27, 2010
VISIBILITY:SUN/MOON ROOF ASSEMBLY
MY SUN ROOF EXPLODED IN MY 2007 VOLKSWAGEN JETTA. THERE WERE NO OUTSIDE INFLUENCES(ROCK) THAT COULD HAVE CAUSED THIS TO HAPPEN. THE SUN ROOF WAS NOT MADE OF SAFETY GLASS AND SHATTERED INTO SMALL PIECES ALL OVER ME AND THE INSIDE OF MY CAR. THERE WERE SMALL SLIVERS EVERYWHERE. IT WAS A VERY LOUD BANG, WHICH CAUSED ME TO SWERVE. I WAS LUCK TO NOT GET ANY IN MY EYES, OR I DIDN'T HAVE MY KIDS IN THE CAR. I STOPPED AT THE DEALERSHIP AND THEY SAID IT MUST HAVE BEEN A ROCK OR SOMETHING, AND THE VOLKSWAGEN REP WHO WAS AT THE DEALERSHIP DIDN'T EVEN COME OUT TO SPEAK WITH ME, OR LOOK AT THE CAR. I WAS TOLD TO SETTLE IT WITH MY INSURANCE. I CALLED VOLKSWAGEN DIRECTLY, AND WAS TOLD THAT THEY COULD NOT DO ANYTHING OTHER THAN TO SUGGEST I GO TO MY INSURANCE. I EXPLAINED THE EXTREME SAFETY HAZARD, AND THEY JUST SAID SORRY"WE CAN'T DO ANYTHING AT THIS POINT" CASE NUMBER 100150276. I REPORTING THIS BECAUSE I BELIEVE THIS IS A SERIOUS SAFETY HAZARD, AND COULD CAUSE SERIOUS INJURY, OR DEATH. I LOOKED ONLINE, AND OTHER HAVE REPORT THE SAME THING HAPPENING TO THEM, SUN ROOF CLOSED, AND ALL OF THE SUDDEN A LOUD POP, THEN GLASS EVERYWHERE, WITH NO VEHICLES AROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327130April 23, 2010
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2001 VOLKSWAGEN GOLF. WHEN DRIVING AT VARIOUS SPEEDS, THE CONTACT WOULD NOTICE A STRONG GASOLINE ODOR COMING FROM THE REAR INTERIOR SEAT AREA. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE FUEL PUMP WAS REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327044April 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN I AM DRIVING AND COME TO A COMPLETE STOP MY CAR DOES A SUDDEN JERK. WHEN ACCELERATE MY CAR ALSO JERKS WHEN I STEP ON MY GAS PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326889April 21, 2010
POWER TRAIN:MANUAL TRANSMISSION, FUEL SYSTEM, DIESEL
I'VE HAD 3 AUTOMOBILES SINCE 1986 WITH MANUAL TRANSMISSIONS AND DON'T RECALL A STALLING PROBLEM LIKE I'M HAVING NOW WITH MY VW 2010 JETTA TDI. IT STARTED WITH A TEST DRIVE AND A NUMBER OF TIMES AFTER PURCHASE. I ASSUMED MY MOTOR SKILLS WOULD ADAPT AND THE PROBLEM WOULD BECOME LESS FREQUENT. HOWEVER, THE PROBLEM PERSISTS, SPECIFICALLY AT INTERSECTIONS WHEN PULLING AWAY FROM A COMPLETE STOP, A ROLLING STOP, OR WHEN BRAKING/CLUTCHING HARD. IT ALSO HAPPENS WHEN I TRY TO SLOWLY GO OVER BUMPS OR UP HILLS. THE MOST RECENT INCIDENT RESULTED IN SLIGHT DAMAGE TO MY CAR. I WAS LEAVING A CONDO GARAGE IN WHICH I HAD TO GO UP A STEEP DRIVEWAY, THROUGH AN AUTOMATIC GARAGE DOOR AND OUT AN ALLEY WITH A SPEED BUMP JUST OUTSIDE THE DOOR. THE COMBINATION OF THE DRIVEWAY, BUMP AND A TIGHT LEFT TURN MEANT THAT I HAD TO GENERATE RPMS INITIALLY, BUT THEN HAD TO TAPER DOWN IMMEDIATELY. MY FRONT WHEELS MADE IT OVER THE BUMP, BUT MY CAR STALLED AND I WAS NOT ABLE TO AT LEAST COAST MY REAR WHEELS OVER THE BUMP. ESSENTIALLY I WAS STUCK IN SUCH A SPOT THAT MY CAR CLEARED THE DOOR'S BEAM BUT A PART OF MY TRUNK WAS STILL IN THE PATH OF THE CLOSING DOOR. IN A PANIC I TRIED TO START THE CAR, BUT ANOTHER NUISANCE GOT IN THE WAY. YOU HAVE TO TURN THE KEY BACKWARD BEFORE TURNING THE IGNITION ON AGAIN. THAT AWKWARD FEATURE CAUSED ME TO FUMBLE AS IT HAD ON OTHER OCCASIONS AND IT TOOK ME THAT MUCH LONGER TO GET THE CAR STARTED. THE DOOR HIT MY CAR. THIS ISSUE IS AT LEAST FRUSTRATING, BUT AT MOST, ESPECIALLY AT INTERSECTIONS, IT CAN BE DANGEROUS. I'VE IMAGINED TIMES WHEN MY CAR STALLED AT INTERSECTIONS AND CARS BEHIND ME PLOWING INTO ME. NOT LONG AGO I READ A FAVORABLE REVIEW (PUBLICATION ESCAPES ME) ABOUT MY CAR EXCEPT FOR THE FACT THAT THE REVIEWERS EXPERIENCED THE SAME PROBLEM AND SUGGESTED THE AUTOMATIC INSTEAD. WHEN I TOOK MY CAR TO THE DEALER SEEKING HELP (TO NO AVAIL) I WANTED TO FIND THE ARTICLE ONLINE BUT INSTEAD FOUND OTHER REVIEWS AND FORUMS COMPLAINING ABOUT THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326903April 21, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2.0T ENGINE WITH DSG TRIPTRONIC TRANSMISSION. I'VE NOTICED, THIS OCCURS WHEN THE CAR HAS BEEN DRIVEN FOR ABOUT AN HOUR (GIVE OR TAKE) AND IT HAPPENS IN STOP AND GO TRAFFIC. THIS OCCURS USUALLY DURING A STOP LIGHT/STOP SIGN OR STOP AND GO TRAFFIC. AS YOU HAVE COME TO A COMPLETE STOP AND RELEASE THE BRAKE PEDAL TO START MOVING (IN OTHER WORDS NO PEDAL BEING PRESSED) THE CAR TENDS SHIFT/JERK BEFORE YOU PRESS THE ACCELERATOR. IN MANY OCCASIONS, YOU NEED TO SLAM THE BRAKES SO THE CAR DOESN'T LAUNCH ITSELF TO HIT A CAR/TRAFFIC IN FRONT OF YOU. THIS "ACCELERATION/LAUNCH/TRANS JERK" LAST ABOUT 1-3 SECONDS AT THAT POINT YOU HEAR SOME "METAL CLUNK OR SOME TYPE OF METAL HITTING NOISE". IN ONE INSTANCE, THE CAR'S SHIFT INDICATOR WENT BLANK AND THE CAR DIDN'T RESPOND IN HIGHWAY TRAFFIC. PULLED TO THE SIDE, AND CAR WAS NORMAL AGAIN. THERE IS SERIOUS ACCIDENT POTENTIAL WITH THIS PROBLEM. I SEE THERE ARE A LOT OF COMPLAINTS WITH THIS TRANSMISSION FROM OTHER OWNERS (FROM SEEING COMPLAINTS ON THIS WEBSITE) INCLUDING A NEIGHBOR 2006 JETTA WITH DSG TRANSMISSION & FRIEND WHO HAS A 2007 GTI WITH A 2.0T ENGINE & DSG TRANS-BOTH HAVE SAME PROBLEM. I REALLY HOPE SOMEONE DOES AND FINALLY LOOK INTO THIS PROBLEM AND HELP US CONSUMERS AND MOST IMPORTANTLY, BEFORE SOMEONE BECOMES HURT. CAR IS CURRENTLY AT DEALER, HOWEVER, THEY SAY THEY CAN'T FIND NOTHING WRONG WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326612April 20, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED SHE WAS DRIVING AT SPEEDS OF 78 MPH WITH THE CRUISE CONTROL ACTIVATED. WHEN DEPRESSING THE BRAKE PEDAL TO DEACTIVATE THE CRUISE CONTROL, THE VEHICLE ABNORMALLY ACCELERATED WITHOUT WARNING. THE CONTACT WAS BARELY ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND AS THE VEHICLE PROCEED TO TRAVEL OFF THE ROADWAY, SHE ENGAGED THE EMERGENCY BRAKE AND WAS ABLE TO STOP THE VEHICLE WITHOUT INCIDENT. THE DEALER TOOK THE VEHICLE FOR A TEST DRIVE BUT HE WAS UNABLE TO DUPLICATE THE FAILURE. A DIAGNOSTIC WOULD NOT PRODUCE ANY FAILURE CODES AND THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 4,850 AND THE CURRENT MILEAGE WAS 51,035.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326614April 20, 2010
ELECTRICAL SYSTEM:HORN
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THERE WAS A MOMENTARY DELAY IN THE VEHICLE HORN RESPONSE. THE DEALER VERIFIED THERE WAS A BRIEF DELAY IN THE HORN RESPONSE BUT WOULD NOT PROVIDE ASSISTANCE WITH REPAIRS. VW CORPORATE INFORMED THE CONSUMER THE HORN WAS DESIGNED WITH THE DELAY. UPDATED EVOQ 10/22/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326597April 20, 2010
AIR BAGS:SIDE/WINDOW
MY WIFE WAS DRIVING HER 2007 VW JETTA WHEN SHE WAS T-BONED FROM A GMC SUV, APPROX. SPEED OF GMC WAS 40 MPH AND APPROX SPEED OF JETTA WAS 45 MPH. THE JETTA WAS STRUCK AT A 90 DEGREE ANGLE DIRECTLY INTO THE DRIVERS SIDE DOOR. THE IMPACT WAS ENOUGH THAT MY WIFE NEEDED TO BE REMOVED FROM HER CAR WITH THE JAWS OF LIFE. THE STEERING COLUMN AIRBAG DEPLOYED HOWEVER THE MULTIPLE SIDE AND LUMBAR AIRBAGS DID NOT DEPLOY. HAD THESE DEPLOYED HER INJURES WOULD HAD BEEN MUCH LESS SEVERE. BOTH CARS ARE BEING TOTALED BY THE INSURANCE COMPANIES. THIS VEHICLE WAS PURCHASED SPECIFICALLY BECAUSE OF THE SAFETY FEATURES, NOW AFTER CONTACTING VW, MINDY PRENTICE REGIONAL CONSULTANT VOLKSWAGEN CUSTOMER CARE IS TRYING TO TELL ME THAT THE THIS ISN'T THE TYPE OF CRASH THAT WOULD TRIGGER SIDE AIRBAGS. HOWEVER AFTER TALKING TO MULTIPLE DEALERS IN THE AREA AS WELL AS GOING BACK TO MY INITIAL SUSPICION IT SEEMS THAT THE SIDE AIRBAGS MOST CERTAINLY SHOULD HAVE DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10326413April 19, 2010
ELECTRICAL SYSTEM:HORN
TL*-THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA SPORTWAGEN. WHILE DRIVING APPROXIMATELY 55 MPH THE HORN WAS ENGAGED REPEATEDLY WITH A DELAY RESPONSE TIME. THE FAILURE OCCURRED AT ANY SPEED BEING TRAVELED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN STATED THAT THE HORN FUNCTIONED NORMALLY. THE MANUFACTURER INFORMED THERE WAS NOT A FAILURE AND THE HORN SOUND WAS DESIGNED WITH A DELAY PERIOD FUNCTION. THE VEHICLE HAD NOT BEE REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE 800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326524April 19, 2010
FUEL SYSTEM, DIESEL
VEHICLE BEGAN LEAKING DIESEL FUEL AFTER 20,000 MILE SERVICE AT FLETCHER JONES VOLKSWAGEN IN CHICAGO, ILLINOIS. I AM A FORMER AUTOMOTIVE ENGINEER, SO FORTUNATELY I KNEW TO TAKE THE CAR BACK QUICKLY. SOME OWNERS MAY HAVE CONTINUED TO DRIVE THE CAR AND IT COULD HAVE RESULTED IN A FIRE. THE DEALER CLAIMS THAT THE ISSUE WAS A DEFECTIVE FUEL FILTER. HOPEFULLY VW OF AMERICA IS TAKING THE MATTER SERIOUSLY, THOUGH THEY DO NOT REALLY SEEM TO CARE MUCH ABOUT QUALITY BASED ON OUR EXPERIENCES SO FAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326193April 18, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE EXPERIENCED A CHALLENGE WITH MY REAR BRAKES ON MY 2008 VOLKSWAGEN JETTA SO I BEGAN SEARCHING FOR INFORMATION FROM OTHERS ON THE INTERNET. REFER TO WWW.EDMUNDS.COM FOR OTHER CONCERNS REGARDING SIMILAR CONCERNS. I AM NOT THE ONLY INDIVIDUAL EXPERIENCING THESE CHALLENGES. NOW LET ME DESCRIBE MY SITUATION. I NOTICED SOME SQUEAKING HERE AND THERE AROUND 26,000 MILES. I ASKED THE DEALERSHIP ABOUT THE NOISE AT THAT TIME. THEY DIDN'T SHARE THAT ANYTHING WAS WRONG SO I DROVE OFF THE LOT. FROM THAT POINT FORWARD, I HEARD THE SAME SQUEAKING NOISE ONLY WHEN IT RAINED AND THEY MENTIONED THAT HAPPENS WHEN FROST GETS IN BETWEEN THE ROTORS AND PADS SO I DID NOT THINK MUCH OF IT. WHEN I DROVE INTO THE DEALERSHIP AT 31,000 MILES THEY SHARED MY REAR BRAKES WERE BETWEEN 2-3; THEREFORE THE REAR ROTORS WOULD NEED TO BE REPLACED. I SHARED MY CONCERNS AS A VOLKSWAGEN OWNER, (HAVE OWNED 4 IN THE LAST 5 YEARS), THAT IT SEEMED ODD THAT THE ROTORS HAD TO BE REPLACED AT SUCH A YOUNG AGE OF 31,000 MILES. THEY ASSURED ME THAT THEY DID NOTHING WRONG AND THEY ASSURED ME THAT THERE WAS NOT A RECALL ABOUT THIS ISSUE. OVERALL I AM DISAPPOINTED WITH MY DEALERSHIP IN THEIR RESPONSE CONSIDERING I HAVE BEEN A LONG STANDING CUSTOMER WHO DOES ALL OF MY SERVICE WITH THEM. AND I AM STILL LEFT WONDERING IF THERE IS AN ISSUE WITH THE MAKING OF THE CAR; THEREFORE CAUSING PRE-MATURE PROBLEMS WITH THE ROTORS. WHAT WOULD BE A NEXT STEP TO SHARE THIS INFORMATION? I WONDER HOW MANY OTHER PEOPLE HAVE BEEN AFFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325882April 15, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM, VISIBILITY
IT WAS AT NIGHT RAINY AND COLD. I TURNED ON THE HEATER AND DEFROSTER BECAUSE MY CAR WINDOWS AND WHOLE INSIDE OF CABIN WERE OBSCURES BY A FOG. MY DEFROSTER CLEARED THE BACK WINDOW BUT ALL OTHERS NOT SO I ROLLED DOWN THE WINDOWS AND SHUT DOWN THE HEATER. I WAITED A WHILE AND USED CLOTHING TO WIPE THE WINDOW. THIS WAS THE THIRD TIME IN 6 WEEKS APPX. I DID TURN ON THE FAN ALONE TO PUSH BROWN FOG OUT OF THE CAR. TODAY I CHECKED MY FLUIDS THE COOLANT WAS HALF GONE IN THE RESERVOIR SO I TOPPED IT UP. I SAW ON LINE VWOF AMERICA HAS HELPED PEOPLE IN THE PAST WITH A GOOD WILL HEATER CORE BUT THEY TOLD ME 4-152004 THAT THEY WOULD NOT HELP ME. THAT IS WHERE I'M AT NO $ AND I NEED MY CAR FOR WORK. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325672April 14, 2010
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA WAGON. THE CONTACT STATED THAT THE HEADLIGHTS WERE TOO DIM FOR THE CONTACT TO ADEQUATELY SEE THE ROAD IN FRONT OF HER WHILE TRAVELING 25 MPH AT NIGHT. THE DEALER WAS NOTIFIED REGARDING THE HEADLIGHTS BUT NO ACTION HAS BEEN TAKEN AT THIS TIME. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AT NIGHT. THE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325679April 14, 2010
STRUCTURE, STRUCTURE:BODY
CAR IS FLOODED AFTER A RAIN; HAD SUNROOF DRAINS CLEANED BY MECHANIC @ $245; DID NOT SOLVE THE PROBLEM; RUGS SMELL OF MILDEW CAUSING RESPIRATORY DISTRESS. THE LAST CONSIDERABLE RAIN STORM WE HAD PRODUCED MEASURABLE WATER BUILDUP. HAD TO USE WET VAC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325762April 14, 2010
POWER TRAIN
2005 VOLKSWAGEN JETTA TDI SEDAN - ENGINE RAN ROUGH AND NOTICED SLIPPAGE AND HESITATION DURING ACCELERATION FROM FULL STOP. REPEATED RESULTS FROM REPAIR SHOP VISITS FOUND NO PROBLEM, WAS TOLD THIS WAS "NORMAL"... THE FAILURE OCCURRED WHILE DRIVING AT NORMAL HWY SPEED. A LOUD BANG FOLLOWED BY COMPLETE ENGINE FAILURE. VISIT TO DEALER CONFIRMED CATASTROPHIC FAILURE OF DUAL MASS FLYWHEEL, CAUSING COLLATERAL DAMAGE TO ENGINE AND TRANSMISSION. REPAIR ESTIMATE WAS FROM $5K TO $15K. VW AND THE DEALER OFFERED NO ASSISTANCE DUE TO VEHICLE OUTSIDE OF MANF WARRANTY PERIOD, DESPITE CAR BEING WELL MAINTAINED BY THE BOOK. RESEARCH ON OWNERS FORUMS AND WEB SHOWS THIS SAME ISSUE IS PREVALENT IN THE 2005-2009 MODEL YEARS. FOUND OVER 3000+ INSTANCES FROM OWNERS COMPLAINING OF THE SAME ISSUE FROM AS LITTLE AS 15K MILES OF USE....ITS CLEAR THIS IS A MANF DEFECT IN THE DUAL MASS FLYWHEEL AND THAT VW HAS NOT RECOGNIZED THIS... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325781April 14, 2010
VEHICLE SPEED CONTROL, FUEL SYSTEM, DIESEL, POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN TAKING FOOT OFF BRAKE AND IMMEDIATELY STEPPING HARD ON THE ACCELERATOR THERE WAS A SEVERE HESITATION/LAG BEFORE THE CAR TOOK OFF CROSSING TRAFFIC. ONCE IT KICKED IN IT TOOK OFF BUT IS A SERIOUS SAFETY CONCERN. I NOW WAIT A SECOND OR MORE FOR THE BRAKE SWITCH TO COMMUNICATE TO THE DSG TRANSMISSION TO TELL THE CLUTCH TO ENGAGE. VW MUST FIX THIS AS I COULD HAVE BEEN DRIVEN IN A COLLISION. THIS WAS MUCH MORE THAN TYPICAL TURBO LAG WHICH IS COMMON WITH DIESELS. THIS WOULD OCCUR REGULARLY IF I DIDN'T ADJUST MY DRIVING TO ACCOUNT FOR THE LAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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