Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10343222July 14, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2009 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE COOLING UNIT AIR RE-CIRCULATOR WOULD NOT SHUT OFF AND WOULD CONTINUE TO RUN AFTER THE ENGINE WAS SHUT OFF. THE OWNER'S MANUAL ADVISED THAT THE VEHICLE SHOULD NOT BE OPERATED WITH THE RE-CIRCULATOR CONTINUOUSLY RUNNING. THE DEALER REPLACED THE FAN MOTOR AND SWITCH PANEL YET IT DID NOT CORRECT THE FAILURE. THE MANUFACTURER REPLACED THE VEHICLE WITH A 2010 VOLKSWAGEN TIGUAN. THE CONTACT STATED ONCE HE TOOK POSSESSION OF THE NEW VEHICLE, HE NOTICED THE VEHICLE EXHIBITED THE EXACT SAME FAILURE. THE MANUFACTURER ADVISED A FAILURE DID NOT EXIST IN THE NEWER VEHICLE AND DID NOT MAKE ANY REPAIRS. THE CONTACT DISAGREED WITH THE DEALER STATING THE OWNER'S MANUAL STATED OTHERWISE. THE FAILURE MILEAGE WAS APPROXIMATELY 2 MILES AND THE CURRENT WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342964July 13, 2010
FUEL SYSTEM, DIESEL
WHILE DRIVING MY VEHICLE, THE GLOW PLUG LIGHT STARTED TO FLASH. I PULLED OVER AND CHECKED THE OWNER'S MANUAL. THE MANUAL SAID TO BRING THE CAR A DEALER FOR SERVICE. I CONTACTED MY DEALER WHO SAID TO BRING IT RIGHT IN. STARTED DRIVING ON A HIGHWAY AT 50MPH AND APPROXIMATELY 5 MILES LATER THE CAR LOST ALL POWER AND SHUT DOWN. THE VACUUM ASSIST FOR THE BRAKES AND THE ELECRO-MECHANICAL STEERING SYSTEM WERE UNDER REDUCED LEVELS OF POWER. I MERGED TO THE FAR RIGHT AND OFF TO THE SIDE OF THE ROAD AS QUICKLY AND SAFELY AS POSSIBLE. THE CAR WAS TOWED TO A LOCAL DEALER 45 MINUTES LATER. THAT EVENING, I WAS TOLD THAT THERE WERE METAL CHIPS IN THE FUEL FILTER HOUSING. I VIEWED THESE CHIPS MYSELF. THE TECHNICIAN NOTED THAT THE FUEL REMOVED FROM THE SYSTEM WAS IN FACT DIESEL, NOT GASOLINE. HE ALSO INDICATED THAT THE FUEL DID NOT APPEAR TO BE CONTAMINATED. I RESEARCHED ON THE WEB THAT THE VW TDI HAS BEEN SUFFERING UNEXPECTED HIGH PRESSURE FUEL PUMP FAILURES. WHEN THE HPFP FAILS, IS SENDS METAL THROUGH THE ENTIRE FUEL SYSTEM. TODAY I RECEIVED A REPAIR ESTIMATE OF $10,260. VWOF A IS STILL DETERMINING IF THIS IS AN ITEM TO BE COVERED UNDER THE POWER TRAIN WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342088July 8, 2010
ELECTRICAL SYSTEM
AS WE WERE DRIVING HOME, ALL THE LIGHTS ON THE DASH STARTED BLINKING. THE ACCELERATOR PEDAL STOPPED WORKING IN THE MIDDLE OF A BUSY INTERSECTION. THE CAR ENGINE CONTINUED RUNNING, BUT IT JUST STALLED IN THE MIDDLE OF TRAFFIC AND COULD NOT ACCELERATE TO GET OUT OF TRAFFIC. SO WE COASTED THE CAR FOR ABOUT 1.5 MILES TO A FAMILY MEMBERS HOUSE. WHEN WE ARRIVED, WE TURNED OFF THE CAR AND TRIED TO RESTART IT, IT WOULD NOT START. AFTER OPENING THE HOOD WE NOTICED THAT THE FUSE BOX/HARNESS THAT SITS ON THE BATTERY WAS VERY HOT. WE OPENED IT AND SAW THE FAR LEFT BLACK WIRE/CABLE WAS BURNT UP AND MELTING THE PLASTIC IN THE HARNESS. THE BLACK WIRE WAS EXTREMELY HOT. I HAD THIS PROBLEM BEFORE, IT WAS 3 YEARS AGO, BUT I DID NOT KNOW WHERE TO LOOK. I SPENT OVER $500 FIXING WHAT SEEMS TO ME THE SAME PROBLEM AS BEFORE. ON THE DEALERSHIP RECEIPT IT SAID "FOUND GENERATOR HARNESS AT BATTERY FUSE BOX MELTED CAUSING HIGH RESISTANCE IN VOLTAGE CIRCUIT.....REPLACED FUSE BOX AND GENERATOR CABLE". ON THAT OCCURRENCE IT WAS SO BAD THE BURNS HAD RUINED MY BATTERY CAUSING IT TO LEAK. I CALLED VW MANUFACTURING, BUT THEY WERE NOT VERY HELPFUL AND JUST TOLD ME TO CALL MY LOCAL DEALER FOR ASSISTANCE. THEY SAID IT WAS NOT A SAFETY ISSUE, EVEN IF THERE WAS A FIRE HAZARD. MY CAR IS CURRENTLY BEING LOOKED, LOOKING FOR AN UNDERLYING CAUSE FOR THIS...IF IT IS THE CABLE OR SOMETHING ELSE IN THE ENGINE. THE CONNECTION WAS RESET BUT THE WIRE/CABLE CONTINUED TO GET EXCESSIVELY HOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342101July 8, 2010
TIRES, TIRES:SIDEWALL
TIRE DEVELOPED A BUBBLE IN THE SIDEWALL WHILE DRIVING. THIS IS A NEW VEHICLE ORIGINAL EQUIPMENT TIRE WITH 7000 MILES ON IT. THE TIRE MAKE IS CONTINENTAL CONTIPROCONTACT 225/45 R17 91H, DOT AFTY PXH6. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342111July 8, 2010
POWER TRAIN
MY TRANSMISSION TAKES ALONG TIME TO SHIFT TO 2ND GEAR,WONT P/U SPEED ,IF YOU TURN OFF CAR FOR A FEW MINS SOMETIMES IT WORKS BETTER. SORRY ITS A 2003 JETTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341858July 7, 2010
POWER TRAIN:MANUAL TRANSMISSION
PURCHASED A 2006 VW JETTA TDI, USED, WITH 61,800 MILES. CLUTCH FELT WEIRD TO ME WHEN I PURCHASED THE CAR BUT THOUGHT IT WAS NORMAL. LESS THEN TWO WEEKS AFTER PURCHASE I NOTICED GEARS SLIPPING. THE DEALERSHIP DIAGNOSED WORN CLUTCH DISK AND DAMAGED THROW-OUT BEARING. A PROPERLY MANUFACTURED CLUTCH ASSEMBLY SHOULD NOT FAIL AT 61,000 MILES, IF EVER. FROM WHAT I'VE READ IT MAY BE DUE TO BAD DESIGN OF THE DUAL MASS FLYWHEEL, WHICH OVER-HEATS THE DISK AND CAUSES DAMAGE. THIS IS A SERIOUS ISSUE WHICH MAY CAUSE SUDDEN LOSS OF CONTROL OF YOUR VEHICLE WHILE DRIVING DOWN THE HIGHWAY. MANY DRIVERS ARE NOT "IN-TUNE" WITH THEIR VEHICLE AND MAY NOT RECOGNIZE THE PROBLEM UNTIL A SERIOUS ACCIDENT LIKE THIS DOES HAPPEN. THE ISSUE IS RAMPANT, AND SEEMS IT MAY BE INEVITABLE FOR MOST 2006 VW BUILDS. HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=137014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341888July 7, 2010
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE, SERVICE BRAKES, HYDRAULIC, UNKNOWN OR OTHER
SHORTLY AFTER I BOUGHT CAR I NOTICED A NOISE COMING FROM (SOUNDED LIKE) ENGINE. I ALSO NOTICED CAR NOT CHANGING GEARS SMOOTHLY. FELT AS IF IT WAS HAVING A HARD TIME SHIFTING ESPECIALLY UP HILL, I TOOK THE CAR IN AND WAS TOLD THIS IS JUST HOW A VW SHIFTS AND SOUNDS. I TOLD THEM I DID NOT NOTICE IT WHEN I INITIALLY OWNED THE CAR. THEY RAN A DIAGNOSTIC SINCE NOW THE ENGINE LIGHT IS ON THE WINDSHIELD WIPERS COME ON AT THEIR OWN WILL, THE CLOCK LOOSES TIME CONSTANTLY, AND THE NOISE HAS GOT A LOT WORSE AND SO HAS THE GEAR SHIFTING. THE DIAGNOSTIC THEY SAY SHOWED THE DUAL FANS ARE BOTH BURNED OUT. IF THEY ARE BURNED OUT WHY ARE THEY STILL MAKING A LOUD NOISE SEVERAL SECONDS AFTER I TURN THE CAR OFF? THEY HAVE ALSO TOLD ME NO TRANSMISSION PROBLEM EXISTS BUT ANOTHER DEALER TOLD ME THEY CANNOT KNOW THAT BECAUSE THE DIAGNOSTIC WILL NOT PICK UP ON A BAD TRANSMISSION ONLY A TOTALLY FAILED ONE. WHICH THE CAR WILL BE OUT OF WARRANTY THEN. THESE CARS HAVE OBVIOUS TRANSMISSION PROBLEMS AND ELECTRONIC PROBLEMS THAT ARE BEING IGNORED. AFTER HAVING ALL THIS PROBLEM I LOOKED ON INTERNET AND WAS ASTONISHED AT THE NUMBER OF PEOPLE WITH ALL THE SAME PROBLEMS AS ME. SLOW AND HARD SHIFTS, WIPERS, CAR ACTING AS IF IT IS STALLING, CLOCK LOSING TIME, BATTERY GOING BAD TOO QUICK. BRAKES CONSTANTLY BAD. THIS CAR IS JUST A LEMON. WHY WILL THE GOVERNMENT NOT DO A TOTAL RECALL. THERE IS TOOOOOOO MUCH WRONG WITH TOOOOO MANY OF THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341723July 7, 2010
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING ON THE HIGHWAY AT 65 MPH MY CAR LOST ALL POWER AND THE ENGINE SHUT OFF. I WAS ALMOST KILLED BY HIGHWAY TRAFFIC. I HAD REPEATEDLY TAKEN MY CAR TO THE DEALER FOR A CHECK ENGINE LIGHT THAT KEPT COMING ON MORE THAN 8 TIMES. FINALLY MY WARRANTY EXPIRED AND THE VW DEALER TOLD ME THEY COULD NOT FIX THE PROBLEM. I WAS REPEATEDLY CHARGED FOR THIS SAME PROBLEM AND EVEN HAD THE CHECK ENGINE LIGHT COME ON AS I DROVE IT AWAY FROM THE DEALER WITHIN 5 MINUTES AFTER HAVING IT "FIXED" AND CHARGED AGAIN WITHOUT THEM HONORING THEIR PREVIOUS WORK. I DO NOT FEEL SAFE IN THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341725July 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN SITTING IN STOP AND GO TRAFFIC, THE TRANSMISSION SHIFTS VERY HARD IN AND OUT OF THE SHIFTING SEQUENCE. WHEN THAT HAPPENS THE TRANSMISSION WILL TAKE A FEW SECONDS TO SHIFT INTO GEAR AND THUMP VERY HARD. AFTER CALLING A VW DEALERSHIP, I WAS INFORMED THAT THIS IS A VERY COMMON ISSUE WITH THE NEW JETTA'S AND BEETLES. ALSO THERE IS VERY HEAVY CRAZING WITH THE HEAD LAMP FIXTURES AND CANNOT BE REPAIRED AND CAUSES SERIOUS IMPAIRMENT AT NIGHT WHEN THE HEAD LIGHTS ARE ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341679July 6, 2010
VEHICLE SPEED CONTROL
WHEN AT A STOP SIGN OR AFTER APPLYING THE BRAKE, THERE IS A LONG LAG BEFORE THE ACCELERATOR WILL ENGAGE. ONCE WHEN STOPPED AT A STOP SIGN, I LET THE BRAKE PEDAL GO AND ENGAGED THE ACCELERATOR BECAUSE THERE WAS ONCOMING TRAFFIC. THE CAR ROLLED INTO THE ONCOMING LANES AND ONLY WHEN I REACHED THE THIRD LANE DID THE ACCELERATOR ENGAGE. AN ONCOMING LARGE PICKUP WAS ACCELERATING AWAY FROM HIS TRAFFIC LIGHT AND ALMOST BROADSIDED MY CAR. HE APPARENTLY DIDN'T SEE ME UNTIL ALMOST UPON ME. THIS LONG LAG BETWEEN LETTING THE BRAKE GO AND PRESSING THE ACCELERATOR HAS HAPPENED SEVERAL TIMES SINCE I PURCHASED THE CAR. THE BOARDWALK VW PEOPLE OF RICHARDSON, TX AS WELL AS THE UNIVERSITY VW PEOPLE IN ALBUQUERQUE, NM SAID THE THIS WAS BECAUSE BOTH THE BRAKE AND ACCELERATION DEPENDED ON HYDRAULIC PRESSURE THAT IS SHARED BETWEEN THEM. THEY ALSO SAID THAT THEY HAVE REPORTED THIS TO VW AND VW SAID THAT THIS WAS DESIGNED THIS WAY ON PURPOSE. I THINK THAT THIS IS A VERY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341395July 4, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
CAR BEGAN TO STUTTER AND SHAKE LIKE IT WAS RUNNING OUT OF GAS. SHORTLY AFTER I HAD AN EPC LIGHT THAT WOULD FLASH ON EVERY TIME I GOT UP TO SPEED AND IT WOULD START THE STUTTERING SOUND AGAIN. AFTER SEVERAL COSTLY TRIPS TO DEALERSHIP THEY DISCOVERED IT WAS A COOLANT MIGRATION PROBLEM. WHERE A DEFECTIVE PART THAT VW KNOWS ABOUT LEAKS COOLANT IN TO THE WIRE HARNESS. COOLANT CAN MIGRATE THROUGHOUT ALL ELECTRICAL ROUTES THROUGHOUT THE CAR. THIS HAS BEEN A PROBLEM SINCE 1998 AND VW WILL NOT DO A RECALL OR REIMBURSE FOR THE WORK. IF YOU HAVE ELECTRICAL PROBLEMS WITH YOUR VW THIS IS MOST LIKELY THE CAUSE. WE HAVE ALSO HAD PROBLEMS WITH TAILLIGHTS BLOWING VERY FREQUENTLY. THIS CAN BE A CAUSE OF COOLANT MIGRATING THROUGH THE WIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340911July 1, 2010
FUEL SYSTEM, DIESEL
THIS IS A FOLLOW UP TO ODI#10336565. MY CAR IS STILL STALLING WHEN PULLING INTO TRAFFIC. THIS IS BECOMING VERY UNSAFE. AFTER THE CAR IS WARM IT STALLS WHEN CROSSING TRAFFIC. THIS HAS OCCURRED 3 TIMES SINCE THE CAR WAS SUPPOSEDLY REPAIRED. MY CAR HAS LESS THAN 7000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340866June 30, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
FLYWHEEL ISSUE IN A 2006 VW JETTA TDI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340339June 28, 2010
VEHICLE SPEED CONTROL, EXTERIOR LIGHTING, ELECTRONIC STABILITY CONTROL (ESC)
2004 JETTA TDI 4 DOOR SEDAN, IT'S A TURBO DIESEL. THE STALK HAVE TO GOES TO HIGH BEAM IN ORDER FOR THE CRUISE CONTROL TO WORK. THIS IS A DEFECTIVE PART, IT HAVE BEEN WITH THIS CAR FOR MANY YEARS BUT WE DO NOT HAVE TIME TO FIX THIS AND IT'S COST LOST OF MONEY TO REPLACE. WHEN CLICK ON THE TURN SIGNAL THE CRUISE CONTROL WHEN OFF, IT'S VERY DANGEROUS ON THE FREEWAY. I BELIEVE THIS PARTS OF THE CAR SHOULD BE RECALLED, IT'S DANGEROUS. THANK YOU FOR LISTENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340348June 28, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. WHILE DRIVING AT 60 MPH, THE DRIVER SIDE POWER WINDOW REGULATOR COLLAPSED. THE CONTACT SPOKE WITH THE DEALER WHO ADVISED THE FAILURE WAS NOT A RECALL ITEM AND REPAIRS WOULD BE AT THE OWNER'S' EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 20,000 AND THE FAILURE MILEAGE WAS 19,995.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340477June 28, 2010
AIR BAGS:SIDE/WINDOW
WAS DRIVING ALONG A GRADED DIRT ROAD WHEN PASSENGER SIDE AIRBAG AND SIDE CURTAIN AIRBAG DEPLOYED SUDDENLY. THERE WAS NO SIDE IMPACT WHATSOEVER, AND WAS NOT ABLE TO DETERMINE ANY CAUSE OF AIRBAG DEPLOYING. TWO PASSENGERS IN THE CAR SUFFERED TEMPORARY RINGING IN THEIR EARS AND HEADACHES, BUT NO SIGNIFICANT INJURIES OCCURRED, THANK GOODNESS. HAVE CONTACTED DEALER FOR INFORMATION ABOUT REPAIRS, BUT NOTHING HAS BEEN DONE TO FIX IT YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339939June 25, 2010
FUEL SYSTEM, DIESEL, EQUIPMENT
MIL LIGHT, AND GLOW PLUG LIGHT START APPEARING FOR NO APPARENT REASON. CAR LOSES ACCELERATION GOING UP HILLS AND BECOMES DANGEROUS IN TRAFFIC. IT OCCURS SPORADICALLY. MIL LIGHT HAS BEEN ON FOR 3 PLUS MONTHS. AUTHORIZED SERVICE GARAGE CANNOT DETERMINE REASONS FOR THESE LIGHTS. CHANGES A FEW COMPONENTS. EVEN AFTER ROUTINE 10K SERVICE, PROBLEM CONTINUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340002June 25, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THE ENGINE BEGAN CHATTERING WHILE IDLING. IT HAS 80K MILES. THE CHATTERING BECAME WORSE SO I TOOK IT TO THE LOCAL DEALER. THE TRANSMISSION HOUSING WAS CRACKED, THE FLYWHEEL BROKEN AND SLIP KIT CRACKED. IT WAS LEAKING OIL FROM THE TRANSMISSION. TOTAL REPAIR WILL BE MORE THAN $6000 AND TAKE MORE THAN 6 WEEKS TO COMPLETE THE REPAIR. THE PARTS DEALERS ARE HAVING A HARD TIME FINDING A FLYWHEEL. I HAVE HAD THE CAR SERVICED AT THE DEALER SINCE I BOUGHT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339827June 24, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY TRANSMISSION JERKS / JOLTS SIGNIFICANTLY WHILE MY CAR IS COMING TO A STOP. THIS OCCURS PRETTY REGULARLY, USUALLY ONCE ON MY WAY TO WORK EVERY MORNING WHEN I PULL UP TO A STOP LIGHT AFTER DRIVING FOR APPROX. 25 MINUTES. IT DOES THIS JOLTING NO MATTER WHO IS DRIVING THE CAR. THIS BEGAN HAPPENING LAST YEAR. I HAVE TAKEN IT INTO MY DEALER TWICE AND THEY WERE UNABLE TO DIAGNOSE AND RESOLVE THE ISSUE. THEY DID MAKE ME AWARE OF A RECENT RECALL ON A SPECIFIC TYPE OF VW TRANSMISSION FOR THE SAME COMPLAINT OF "JOLTING" HOWEVER MY TYPE OF TRANSMISSION IS CURRENTLY NOT COVERED IN THE CURRENT RECALL. I BELIEVE THEY HAVE A BIGGER ISSUE WITH THEIR TRANSMISSIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339672June 23, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE CATALYTIC CONVERTER FAILED AFTER BEING PREVIOUSLY REPLACED UNDER THE WARRANTY TWO YEARS PRIOR. THE VEHICLE WAS UNABLE TO PASS EMISSIONS. THE CONTACT STATED THE DEALER COULD MAKE REPAIRS BUT AT HIS EXPENSE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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