Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10360844October 17, 2010
TIRES
I HAVE 2 CONTINENTAL CONTI PROCONTACT TIRES THAT HAD BUBBLES IN THEM, AND FAILED WHEN I WENT OVER A POTHOLE AND BUMPED A CURB. VW IS ACTING LIKE IT IS A CONTINENTAL TIRE PROBLEM, AND WHILE IT IS, IT IS VW ALSO BECAUSE THEY CHOOSE THOSE TIRES FOR THEIR VEHICLES. I HAVE HAD TO REPLACE ALL 4 TIRES BECAUSE THEY ARE UNSAFE, AT MY OWN EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360745October 16, 2010
FUEL SYSTEM, DIESEL
WHILE MERGING INTO TRAFFIC MY 2009 VW JETTA TDI ENGINE LOSS POWER AND LATER STALLED AT A INTERSECTION AND WOULD NOT RUN. THIS WAS THE FIRST TIME I HAD ANY PROBLEMS WITH THIS CAR. THE REPAIR SHOP SAID THE HIGH PRESSURE FUEL PUMP FAILED WHICH SENT METAL ALL THROUGH THE FUEL SYSTEM. THEY STATE OVER $8,000.00 TO REPLACE THE ENTIRE FUEL SYSTEM AND IT IS NOT COVERED UNDER THE SERVICE CONTRACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360693October 15, 2010
TIRES, TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE VEHICLE HAD HANCOCK TIRES SIZE 205/55/R16, DOT NUMBER 1GRPDYH. WHILE HAVING THE TIRE EXAMINED, THE CONTACT WAS INFORMED BY A MECHANIC THAT THE FRONT DRIVER SIDE TIRE WAS CRACKED ALONG THE SIDEWALL. THE TIRE WAS NOT REPLACED AND THERE WERE NO PRIOR WARNINGS OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360467October 14, 2010
POWER TRAIN:MANUAL TRANSMISSION
1 CLUTCH PEDAL WHEN DEPRESSED STAYS DOWN. 2 INTERMITTENT 3 , FLY WHEEL DAMAGE, RETURN BEARING DAMAGE, COST OF REPAIR $2400.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360222October 13, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA SPORTWAGEN TDI WITH A DSG AUTOMATIC TRANSMISSION. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT AND THE ACCELERATOR PEDAL WAS DEPRESSED THE VEHICLE WOULD NOT MOVE FOR APPROXIMATELY THREE SECONDS. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO OCCASIONS WHO STATED THAT THEY COULD NOT FIND THE PROBLEM. THE VEHICLE WAS UNDER WARRANTY AND NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360249October 13, 2010
SEATS
MY CAR DRIVER SEAT IS BURNED WITH SOME SMOKE BECAUSE OF FAULTY SEAT HEATER. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10360045October 12, 2010
ELECTRICAL SYSTEM
I BOUGHT THE 2010 JETTA SPORTWAGEN TDI MANUAL RECENTLY, AND I HAVE NOTICED THAT THE HORN HAS A ABOUT 1 TO 2 SECOND DELAY. THIS IS SOMETHING UNUSUAL ESPECIALLY WHILE DRIVING AT HIGHWAY SPEEDS AND YOU WANT TO WARN SOME OTHER DRIVERS. THIS UNUSUAL SITUATION LEADS TO EXTRA WORKLOAD AND STRESS. COULD BECOME TROUBLESOME AND HAZARDOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360010October 11, 2010
POWER TRAIN:DRIVELINE
KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359932October 10, 2010
ENGINE AND ENGINE COOLING
2010 JETTA TDI SPORTSWAGEN WITH MANUAL TRANSMISSION STALLS EASILY AT LOW RPMS. THE ENGINE SHUTS OFF WITHOUT WARNING, CAUSING A RISK OF BEING HIT FROM BEHIND BY ANOTHER VEHICLE. I HAVE OWNED MANY MANUAL-TRANSMISSION CARS IN MY 30-PLUS YEARS OF DRIVING EXPERIENCE, AND HAVE NEVER EXPERIENCED THIS PROBLEM WITH OTHER CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359939October 10, 2010
FUEL SYSTEM, DIESEL
2010 VW JETTA SPORTWAGEN TDI "GLOWPLUG" LIGHT BEGINS BLINKING, LOSS OF ACCELERATION WHILE DRIVING AT HIGHWAY SPEED. I AM FROM FL AND WAS IN THE HOUSTON AREA AT THE TIME. DROVE CAR TO NEAREST VW DEALER. DEALER FOUND METAL PARTICLES IN THE FUEL FILTER AND I HAD TO RENT A CAR TO GET BACK TO FL. THE REPAIR TOOK 2.5 WEEKS AND THE CAR WAS TRUCKED TO MY LOCAL VW DEALER. I WAS NEVER TOLD THE CAUSE OF THE ISSUE AND HAVE SEEN IN SEVERAL FORUMS THAT THIS PROBLEM CAN OCCUR MULTIPLE TIMES.HIGH PRESSURE FUEL PUMP DISINTEGRATION IS SUSPECTED CAUSE. BESIDES THE SAFETY ISSUE OF SUDDEN LOSS OF THE ABILITY TO ACCELERATE, I AM CONCERNED ABOUT FUTURE FAILURE DUE TO FAULTY FUEL PUMPS (IF THAT IS THE CAUSE) AND THE $9,000 REPAIR COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359612October 8, 2010
SERVICE BRAKES, HYDRAULIC
2009 VOLKSWAGEN VW JETTA REAR BRAKE WEAR EXCESSIVELY UNEVEN. NO BRAKE PAD REMAINING ON REAR PASSENGER WHEEL UNDER 16,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359792October 8, 2010
ENGINE AND ENGINE COOLING
2008 VW JETTA. CONSUMER STATES ENGINE SHUTDOWN *TGW THE CONSUMER STATED WHILE DRIVING ON THE TURNPIKE, SUDDENLY THE VEHICLE FELT AS IF IT DOWNSHIFTED AND BEGAN TO LOSE SPEED. DEPRESSING THE ACCELERATOR HAD NO EFFECT. THE CONSUMER MANAGED TO GET TO THE EMERGENCY LANE. HE PUT THE GEAR IN NEUTRAL AND THEN IN DRIVE AND THE VEHICLE STARTED TO RESPOND AND MOVED FORWARD. HE CONTINUED ON WITH NO FURTHER PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359699October 8, 2010
AIR BAGS, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN JETTA TDI. THE CONTACT WAS DRIVING 25 MPH WHEN HE APPLIED THE BRAKES AND THEY DID NOT RESPOND. THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY UNTIL AFTER THE CRASH HAD ALREADY OCCURRED. THE CONTACT SUSTAINED ABRASIONS FROM THE AIR BAG DEPLOYMENT. IN ADDITION, THE AIR BAGS FRACTURED THE FRONT WINDSHIELD. A POLICE REPORT WAS AVAILABLE. ALSO, THE AIR BAGS CRACKED THE WINDSHIELD. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 96,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10359555October 7, 2010
SEATS
OVERHEATED DRIVER SEAT, WHICH BURNED HOLE THROUGH DRIVER'S SEAT AND LEFT A 2" BURN MARK ON SWEATER THAT WAS IN CONTACT WITH THAT AREA OF THE SEAT. THIS IS A 2003 VW JETTA TDI (TURBO DIESEL). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359434October 6, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA SPORTSWAGEN. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND THE SPEED RATE REDUCED TO 35 MPH. AN UNFAMILIAR WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE ENGINE EXHIBITED AN EXTREMELY LOW POWER RESPONSE DURING ACCELERATION. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE DEALER WAS NOTIFIED AND THEY ADVISEDTHE CONTACT NOT TO TURN OFF THE ENGINE AND TO CONTINUE DRIVING. THE FAILURE REOCURRED FIVE MILES LATER, FOLLOWED BY THE ILLUMINATION OF THE COIL AND CHECK ENGINE WARNING INDICATORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY INFORMED THE CONTACT THAT THE ENGINE SPEED SENSOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR THE IDENTICAL FAILURE FOR DIAGNOSIS. THE MANUFACTURER ADVISED THAT THE DEALER SHOULD REPLACE THE COMPUTERIZED SYSTEM. THE FAILURE MILEAGE WAS 38,250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359479October 6, 2010
POWER TRAIN:MANUAL TRANSMISSION
TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD NOT MOVE AND THE ENGINE WOULD NOT REV. THE CONTACT HAD TO SHIFT INTO NEUTRAL, MANUALLY REV THE ENGINE AND THEN SHIFT INTO DRIVE SO THAT THE VEHICLE WOULD ACCELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE DEALER COULD NOT FIND THE CAUSE OF THE FAILURE. THE FAILURE WAS INVOLVED IN A CRASH BECAUSE OF THE FAULTY TRANSMISSION; THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10359493October 6, 2010
POWER TRAIN:MANUAL TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE
CATASTROPHIC DRIVE TRAIN FAILURE OF A VW JETTA TDI 5-SPEED. WHILE TRAVELING AT 65-70 MPH ON RELATIVELY FLAT TERRAIN ON A CLEAR ROADWAY IN 5TH GEAR WITH NO INPUT TO THE CLUTCH OR THE TRANSMISSION, OCCUPANTS FELT & HEARD A SINGLE, MUFFLED 'THUMP'. ORIGINATING DRIVE TRAIN FAILURE EVENT OCCURRED SPONTANEOUSLY AND COMPLETELY UNEXPECTEDLY. AFTER THE ANOMALY, A LOW METALLIC RATTLE WAS HEARD. ONCE CLEAR OF SURROUNDING TRAFFIC, IN TROUBLESHOOTING ATTEMPT THE DRIVER ENGAGED CLUTCH AND SHIFTED INTO NEUTRAL; IMMEDIATELY THE RATTLING BECAME MORE PRONOUNCED. FIFTH GEAR IMMEDIATELY REENGAGED AND NOISE ABATED. DRIVER NAVIGATED VEHICLE UNDER POWER TO RIGHT LANE & SUBSEQUENTLY EXITED EXPRESSWAY. UPON APPROACH TO SIDE STREET TRAFFIC LIGHT, THE CLUTCH WAS REENGAGED RESULTING IN A RENEWED RATTLING; TRANSMISSION SHIFTED INTO NEUTRAL. WHEN CLUTCH WAS LET OUT, THE CONSTANT RATTLING NOISE CONTINUED AS ENGINE IDLED. WITH SIGNAL CHANGE, CLUTCH REENGAGED & TRANSMISSION SHIFTED TO 1ST GEAR. CLUTCH SLOWLY, CAREFULLY RELEASED: NOTICEABLE NOISE INCREASE FOLLOWED BY SHORT SERIES OF LOUD, SHARP NOISES. VEHICLE LURCHED AND STALLED. TWO ATTEMPTS TO RESTART ENGINE FAILED; NO ENGINE RESPONSE. POLICE NOTIFIED & VEHICLE TOWED TO DEALER. SIGNIFICANT FLUID LEAKAGE NOTICED. SUBSEQUENTLY NOTIFIED BY VW DEALER THAT MAIN SHAFT OF TRANSMISSION CATASTROPHICALLY FAILED PRESSING FLYWHEEL INTO MOTOR DAMAGING CASING, BEARINGS & CRANKSHAFT LOBS RESULTING IN IMMEDIATE SEIZING OF THE DIESEL POWER PLANT. TOTAL REPLACEMENT OF TRANSMISSION AND ENGINE ASSEMBLY REQUIRED (EST ~$11K). THIS VEHICLE HAD ALL MAINTENANCE SERVICE PERFORMED REGULARLY AT 5K INTERVALS BY VW DEALER (DOCUMENTED) AND HAD RECENTLY HAD FULL 100K SERVICE INCLUDING TIMING BELT REPLACEMENT. NO NOTIFICATION/CONCERN FOR ADDITIONAL TRANSMISSION INSPECTION/SERVICE. CLUTCH RECENTLY SEEMED TO BE ENGAGING A WEE BIT FURTHER BUT NO BOTTOMING OF PEDAL OR CLUTCH SLIPPAGE. OWNER EXPECTED TO SCHEDULE CLUTCH INSPECTION/WORK DURING NEXT 5K SERVICE VISIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359431October 6, 2010
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI (N/A). THE CONTACT STATED THAT THE DOORS WERE UNABLE TO BE LOCKED FROM INSIDE THE VEHICLE; THEY WERE ABLE TO BE LOCKED FROM THE OUTSIDE. BOTH THE DEALER AND THE MANUFACTURER STATED THAT THE VEHICLE WAS DESIGNED THAT WAY AND IT COULD NOT BE CHANGED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359326October 5, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2006 VW JETTA WITH DSG TRANSMISSION. VEHICLE LURCHED AND LOST POWER AS IF GAS HAD BEEN SWITCHED OFF OR TRANSMISSION WAS UNEXPECTEDLY DISENGAGED FROM ENGINE. THIS OCCURRED ON VERY HOT DAY, 100+ DEGREES, WHILE DRIVING ON THE INTERSTATE. VEHICLE REGAINED POWER 2-3 SECONDS AFTER LOSS. THIS HAPPENED 4 TO 5 TIMES ON A 400 MILE DRIVE. ONE TIME OCCURRED WHILE PASSING AND FORCED ME TO TAKE ACTION AND CANCEL MY PASS OF THE SLOWER MOVING VEHICLE. THIS HAS OCCURRED IN THE PAST BUT IT WAS ONLY ON A VERY HOT DRIVE ABOUT A YEAR OR TWO AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359333October 5, 2010
POWER TRAIN:MANUAL TRANSMISSION
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. WHILE TRAVELING 10 MPH THE CONTACT NOTICED SMOKE COMING FROM UNDERNEATH THE VEHCILE AND IT WOULD NO LONGER SHIFT INTO FIRST GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS. THE CURRENT MILEAGE WAS 4000 AND THE FAILURE MILEAGE WAS 600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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