Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10371390December 13, 2010
SERVICE BRAKES, HYDRAULIC
TOOK MY CAR IN FOR THE 20000 MILE SERVICE. LAST SERVICE WAS AT 10000 MILES. WAS TOLD I NEEDED REAR BRAKE PADS AND ROTORS 300+ DOLLARS. SOMETHING IS WRONG HERE. I HAVE COMPLAINED ABOUT MY BRAKES SQUEAKING THE LAST THREE TIMES I BROUGHT IT IN TO THE DEALER. I WAS NEVER TOLD THERE WAS ANYTHING WRONG. I SPOKE TO VOLKSWAGEN CUSTOMER SERVICE THE 800 NUMBER, TOLD THEM THE ISSUES, THEY SAID THE BRAKES ARE APPLIED ON ALL 4 WHEELS WHEN STEPPING ON THE PEDAL, THIS RIGHT HERE TELLS ME SOMETHING IS WRONG, IF BRAKES ARE APPLIED TO ALL WHEELS THEN THE PADS SHOULD WEAR EVENLY, I WAS TOLD I WOULD HAVE TO REPLACE THE REAR PADS AND ROTORS AGAIN BEFORE I HAVE TO DO THE FRONT ONCE. I ALSO HAVE COMPLAINED ABOUT THE RPM'S SHOOTING UP VERY HIGH WHEN I START THE CAR AND NEED TO HOLD THE BRAKE HARD WHEN I PUT IT IN GEAR OR I WILL LUNGE BECAUSE THE RPMS ARE SO HIGH, AFTER ABOUT A MUINUTE I CAN RELEASE THE BRAKE AND DRIVE BECAUSE THE RPMS HAVE SETTLED DOWN. AGAIN I WAS TOLD THIS IS HOW THE CAR WORKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370438December 13, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE OVERHEATED BECAUSE THE WATER PUMP FAILED. THE CONTACT STATED TAH THE RIM ON THE WATER PUMP MADE OF PLASTIC BROKE IN TWO PIECES. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 56,000. UPDATED 02/10/11 *BF UPDATED 10/12/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369559December 7, 2010
SERVICE BRAKES, HYDRAULIC
MY 2009 VW JETTA HAS BEEN PREMATURELY WEARING REAR DISC BRAKES AND EXPERIENCED A REDUCTION IN BRAKE PERFORMANCE. MY CAR HAS LESS THAN 20,000 MILES AND I ALREADY HAD TO TAKE IT TO THE DEALER FOR NEW REAR PADS AND ROTORS AND IT COST ME OVER $400!!!! THIS IS A SAFETY ISSUE BECAUSE MOST PEOPLE THAT PURCHASE A NEW VEHICLE WILL NOT TAKE IT INTO THE DEALERSHIP UNTIL MAY 30,000+ MILES. THIS SEEMS TO BE A VERY COMMON ISSUE WITH 07-09 VW JETTA'S AND IT SHOULD BE FIXED BY VW! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369322December 6, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
DSG AUTOMATIC TRANSMISSION UNEXPECTEDLY SHIFTS INTO NEUTRAL WHILE DRIVING. IT HAS HAPPENED ABOUT SIX TIMES AFTER THE CAR HAD 30,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369355December 6, 2010
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, ELECTRICAL SYSTEM
I AM THE OWNER OF A 2003 VW JETTA. I WAS RECENTLY BURNED(11/2010) BY THE SEAT HEATER WHILE DRIVING AND THE CAR SEAT SMELLED LIKE IT WAS GOING TO START ON FIRE. MY CAR HAD A RECALL NOT LONG AFTER I BOUGHT IT FOR THE SEAT HEATERS. IT IS OBVIOUSLY A MALFUNCTION IN THE SEAT HEATER THAT VW HAS HAD NUMEROUS PROBLEMS WITH BASED ON THE RECALL AND THE PLETHORA OF COMPLAINTS ON THE INTERNET. I CAN NO LONGER USE THE HEATING UNIT. I TOOK IT TO PATRICK MOTORS IN AUBURN, MA WHERE I BOUGHT THE CAR. THEY SAID IT WAS OUT OF WARRANTY AND THEY WOULD CHARGE ME TO LOOK AT IT TO SEE WHAT THE PROBLEM WAS AND THEN MAYBE ASK VWOA IF THEY WOULD HELP. I WAS NOT WILLING TO PAY MORE MONEY FOR SOMETHING THAT IS OBVIOUSLY A MANUFACTURING PROBLEM AND HAS BEEN DOCUMENTED AS PROBLEMATIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369369December 6, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTSWAGEN. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR LOCKS WERE BROKEN. THE CONTACT STATED THAT THE LOCKS HAD FRACTURED BEFORE AND WERE REPAIRED UNDER WARRANTY. THE DEALER ADVISED THE CONTACT THAT THE PARTS NEEDED FOR REPAIRS WOULD NOT BE AVAILABLE FOR APPROXIMATELY ONE MONTH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 28,000. UPDATED 01/18/11 *BF THE CONSUMER STATED THE FRONT PASSENGER DOORS ARE NOT EXHIBITING THE SAME PROBLEM. UPDATED 04/19/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369414December 6, 2010
ENGINE AND ENGINE COOLING:ENGINE
(2009 VW JETTA TDI) ENGINE STALLS WHEN TRYING TO TAKE OFF FROM STOP. HAS HAPPENED A TOTAL OF FOUR TIMES, CAR ONLY HAS 32,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369177December 4, 2010
ELECTRICAL SYSTEM
I GOT INTO THE CAR AND WENT TO OPEN THE REAR DOORS FOR MY TWO CHILDREN AND PUT THEM IN THE CAR. THEY GOT IN THE CAR AND THE DOOR OPEN ALARM CONTINUED EVEN AFTER THE DOOR WAS CLOSED. I REOPENED AND CLOSED THE DOOR AND IT FINALLY STOPPED. THE NEXT TIME I OPENED THE DOOR THE WINDOWS WOULD NOT GO DOWN, THE LOCKS DID NOT WORK AND I COULD NOT ADJUST THE MIRRORS. I WENT TO THE DEALERSHIP AND THEY HAVE SAID IT WAS THE WIRING HARNESS BETWEEN THE DOOR AND THE CAR. A WIRE HAD BROKEN AND THEY ORDERED A REPLACEMENT HARNESS. AFTER INVESTIGATING THE ISSUE, I SEE THEIR ARE A LOT OF PEOPLE WITH THE 2006 VW JETTA TDI WITH THE SAME ISSUE. I SEE THIS AS A SAFETY ISSUE, DUE TO THE FACT THAT IN AN EMERGENCY I WOULD STRUGGLE WITH EXITING THE CAR WITH MY TWO CHILDREN. IT ALSO MEANS AN EXPOSED WIRE IS A REGULAR OCCURRENCE WITH THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370057December 3, 2010
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
FROM THE FIRST WEEK I OWNED THIS BRAND NEW JETTA TDI SPORTSWAGON (WITH A MANUAL TRANSMISSION) IT WOULD PERIODICALLY "FAULTER" OR MOMENTARILY LOSE POWER AT ABOUT 38 MPH. I DRIVE QUITE A BIT AND THE PROBLEM WOULD OCCUR RANDOMLY, PERHAPS EVERY OTHER DAY. I'VE YET TO BE ABLE TO DUPLICATE THE PROBLEM BY RECREATING THE DRIVING CONDITIONS, BUT IT ALWAYS HAPPENS AT THE SAME SPEED, RIGHT AFTER UPSHIFTING. I NOTIFIED THE DEALERSHIP ABOUT THE PROBLEM RIGHT AWAY AND THEY CHECKED IT OUT WHEN I BROUGHT IT IN FOR IT'S FIRST SERVICE APPOINTMENT. AS EXPECTED, THE TECHNICIAN WAS UNABLE TO RECREATE THE PROBLEM AFTER A SHORT TEST DRIVE. THIS VEHICLE NOW HAS OVER 45,000 MILES AND THE FAULTERING CONTINUES TO OCCUR EVERY FEW DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369064December 3, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE TURNING THE VEHICLE, SHE HEARD A LOUD NOISE THEN SUDDENLY ALL THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL. THE VEHICLE THEN STALLED. THE VEHICLE WAS INSPECTED BY A INDEPENDENT MECHANIC WHO INFORMED HER THAT THE FAILURE WAS THE ABS SENSOR. THE CONTACT REFERENCED NHTSA CAMPAIGN ID (02V031000) SERVICE BRAKES: HYDRAULIC: ANTI-LOCK. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369100December 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN 2010 VW JETTA WITH DSG TRANSMISSION DOWNSHIFTS ENGINE CONTINUES TO HAVE HIGHER RPM'S CREATING A JERKING EFFECT WHEN DECELERATING. WHEN GOING FROM REVERSE TO DRIVE AFTER COMING TO A COMPLETE STOP VEHICLE ENGINE DIES. ONLY WAY TO START VEHICLE IS TO TURN IGNITION OFF AND REMOVE KEY AND THEN RESTART VEHICLE. WHEN STOPPED AT RED LIGHT VEHICLE ENGINE DIED UPON PRESSING ACCELERATOR. ONLY WAY TO RESTART VEHICLE IS TO TURN IGNITION OFF, REMOVE KEY AND THEN RESTART VEHICLE. FAILURES OCCUR AT LEAST ONCE A DAY WHETHER VEHICLE IS WARMED UP OR A COLD ENGINE. NO COMMON TIME CAUSES FAILURE. VEHICLE WAS BROUGHT IN TO DEALER TWO TIMES FOR SAME FAILURE BUT WAS UNABLE TO BE DUPLICATED BY DEALER. THIRD TIME VEHICLE WAS BROUGHT IN TO DEALER, FAILURE WAS ABLE TO BE DUPLICATED. MACHATRONIC UNIT WAS ORDERED FOR TRANSMISSION BUT PROBLEM NOT YET COMPLETED. FAILURES BEGAN AT APPROXIMATELY 2000 MILES AND HAVE CONTINUALLY AND GRADUALLY BECOME MORE EXTREME AND FREQUENT. VEHICLE NOW HAS 20000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368503December 1, 2010
ENGINE AND ENGINE COOLING
2006 VW JETTA TDI HAS EXCESSIVE WEAR ON THE CAMSHAFT WITH 96,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368505December 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THE DUAL MASS FLYWHEEL ON THE 2006 VW JETTA TDI HAS EXCESSIVE NOISE COMING FROM THE TRANSMISSION. FLYWHEEL IS BAD AND NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368533December 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2010 VW JETTA DSG AUTOMATIC TRANSMISSION I EXPERIENCE A LOT OF STRANGE SHIFTING PATTERNS WHEN DRIVING THE CAR THE TRANSMISSION WAS SHIFTING UPWARDS OF 7000+ RPM I TOOK IT IN FOR SERVICE AND MADE THE COMPLAINT AND THEY LOADED SOME NEW PARAMETERS IN THE COMPUTER TO PUT IT BACK TO NORMAL BUT I STILL GET INTERMITTENT SHIFTING .AND WHEN COMING TO A STOP SOMETIMES THE CAR FEELS LIKE ITS STUCK IN NEUTRAL MEANING YOU STEP ON THE GAS TO GO AND THERE'S AN HESITATION. I FEEL THERE IS A PROBLEM WITH THIS TRANSMISSION AND JUST FEEL THAT I SHOULD REPORT THIS FOR IT COULD CAUSE A SAFETY ISSUE IF THERE'S A SUDDEN ACCELERATION OR THE CAR FAILS TO MOVE AT ALL WHEN PULLING OUT INTO TRAFFIC . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368613December 1, 2010
AIR BAGS
AIRBAG FAULT INDICATOR DISPLAYED. FAULT REMAINED. BROUGHT TO DEALER. WIRING HARNESS HAS A KNOWN ISSUE UNDER THE PASSENGER SEAT THAT WAS REPAIRED. $250. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368275November 30, 2010
POWER TRAIN, ENGINE AND ENGINE COOLING
CAR IDLING IN PARK. ENGAGED DSG TRANSMISSION, CAR IMMEDIATELY STALLS.. ATTEMPTED TO RESTART, RUN/STALL, RUN/STALL, RUN/STALL. NOW RUNS ROUGH... MILEAGE DROPPED 20%. CAR AT DEALER - DEALER HAS REPORTED 5 OTHER TDI'S IN SAME CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368296November 30, 2010
VISIBILITY:SUN/MOON ROOF ASSEMBLY, POWER TRAIN:MANUAL TRANSMISSION
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE THE CONTACT WAS DRIVING 15 MPH, THE VEHICLE SUDDENLY SHIFTED INTO FIRST GEAR, MOVED FORWARD AND STALLED. THE CONTACT STATED THAT A SENSOR WAS REPLACED (NO MORE INFORMATION WAS GIVEN). THE CONTACT ALSO STATED THAT THE SUNROOF LEAKED WHEN IT RAINED. THE DEALER COULD NOT FIND THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368409November 30, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WOULD EXPERIENCE PROBLEMS SHIFTING FROM FIRST TO SECOND GEAR. THE VEHICLE WOULD NOT MOVE FORWARD AS WELL. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 105,000. UPDATED 1/25/11 *CN UPDATED 02/07/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368447November 30, 2010
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2008 VW JETTA 2.5L ENGINE STALLS AND EPC LIGHT ILLUMINATES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368438November 30, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
MY 2007 WOLFSBURG JETTA JUST STALLED ON ME LAST NIGHT. THE ESC LIGHTS CAME ON AND THEN THE BATTERY LIGHT CAME ON AND THEN THE ENGINE DIED. I LOST ALL POWER AND COASTED OFF TO THE SIDE OF THE ROAD. I THOUGHT IT WAS THE BATTERY BUT ALL MY LIGHTS, RADIO, HEADLIGHTS WORKED. I TRIED TO START IT BUT THE RED STEERING LIGHT CAME ON TOO. I GOT IT TOWED TO THE DEALERSHIP BECAUSE IT SHOULD STILL BE UNDER WARRANTY(<4 YEARS, <40,000 MILES). LUCKILY THIS HAPPENED IN A RESIDENTIAL NEIGHBORHOOD WHERE I WAS ABLE TO SAFELY GET OUT OF TRAFFIC. IF THIS HAD HAPPENED ON THE FREEWAY, A MORE SERIOUS ACCIDENT COULD HAVE OCCURRED.THIS CAR WAS BOUGHT NEW AND HAS NEVER GIVEN ME ANY ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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