Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10373120December 28, 2010
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL
WAS DRIVING ON RESIDENTIAL STREET, APPROXIMATELY 25-30 MPH, AND CAR JUST LOST POWER AND STALLED. AFTER A FEW MINUTES IT COULD START AGAIN - BUT THE VEHICLE WOULD NOT MOVE, EVEN IF GAS WAS PUSHED DOWN. AFTER A WEEK AT THE DEALERSHIP - THEY SAID IT WAS THE THROTTLE. MY CAR WOULD NOT START BEFORE (AFTER ONLY HAVING THE CAR FOR APPROXIMATELY 7 MONTHS AND APPROXIMATELY 2000 MILES) - AND AFTER HAVING IT TOWED TO THE DEALER, THEY JUST SAID THE FUEL WAS GELLING. BUT THEY DID DO A COMPUTER UPGRADE AND SAID THERE "PARTICLES IN THE FUEL LINE" THAT THEY CLEANED OUT AND SAID I MAY HAVE GOTTEN "BAD FUEL". 1 WEEK AFTER MY 40000 MILE ROUTINE MAINTENANCE CHECK - MY GLOW PLUG LIGHT WENT ON AND I HAD TO HAVE A SENSOR REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373128December 28, 2010
POWER TRAIN
2006 VW JETTA TDI WITH DSG AUTOMATIC TRANSMISSION, DUAL MASS FLYWHEEL FAILING, VW DEALERS KEEP IN STOCK BECAUSE HIGH NUMBER OF FAILURES, MECHATRONIC UNIT FAILING WHEN DRIVING, VEHICLE WILL REACH 3RD GEAR THEN SUDDENLY DOWNSHIFT TO 1ST GEAR. RESULTING IN A HARD JERK. GEAR SHIFT INDICATORS ON DASH WILL START TO FLASH, SHUTTING OFF VEHICLE AND RESTARTING WILL RESET UNIT BUT AS SOON AS YOU GET TO 3RD GEAR PROBLEM REOCCURS. KNOWN ISSUE WITH 2007 -2009 DSG TRANSMISSIONS VW EXTENDED WARRANTY TO 10 YEARS OR 100,000 MILES ON THESE TRANSMISSIONS BUT FAIL TO ACKNOWLEDGE THE ISSUE WITH 2006, CONTACTING VW WILL RESPOND WITH ONLY WE'RE SORRY. ALSO EXPECT LONG DELAYS IN GETTING A MECHATRONIC UNIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373130December 28, 2010
ELECTRICAL SYSTEM
ENGINE IDLES ERRATICALLY UP TO 5000 RPM THEN LOSES POWER WHILE DRIVING. CLOSE COLLISIONS (REAR END) FOR 2 YEARS. THE CHECK ENGINE AND EPC LIGHTS COME ON AND ENGINE MALFUNCTIONS. IN AND OUT OF REPAIR SHOPS, INCLUDING DEALERSHIP, COST APPROXIMATELY $2,000 IN REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373155December 28, 2010
FUEL SYSTEM, DIESEL
WHILE DRIVING ON INTERSTATE 5 IN CENTRAL OREGON, GOING APPROX. 60 MPH, 2009 DIESEL JETTA LOST POWER AND BEGAN TO STALL OUT. I HAD DRIVEN ALMOST 245 MILES ON THIS DAY (WITH THE SAME TANK OF FUEL), BEFORE THE STALL OCCURRED. MANY WARNING LIGHTS CAME ON THE DASH, INCLUDING A FLASHING GLOW PLUG LIGHT WITH ENGINE SYMBOL, ENGINE DEFAULT LIGHT AND WORKSHOP WARNING LIGHT. UPON COMING TO A STOP, THE CAR DIED COMPLETELY, WOULD NO LONGER START, AND HAD TO BE TOWED TO VW. UPON RECEIPT OF THE CAR, VW TRIED TO ACCUSE ME OF USING "BAD FUEL" BUT THEN CHANGED THEIR STORY, ONCE THEY DID MORE RESEARCH (AND THEY FOUND THAT MANY PEOPLE ACROSS THE US ARE HAVING THIS PROBLEM). VOLKSWAGEN STATES THAT THERE IS A COMPLETE FUEL PUMP SYSTEM FAILURE, WITH METAL PARTICULATE IN THE FUEL FILTERS AND SYSTEM, AND ALL COMPONENTS MUST BE REPLACED. THIS IS CURRENTLY IN PROGRESS, AND I AM STRANDED APPROXIMATELY 1,000 MILES FROM MY HOME, WITH NO INDICATION OF A SET COMPLETION DATE FOR REPAIRS. I AM VERY CONCERNED THAT THIS ISSUE WILL REOCCUR, AS IT IS BEING REPORTED ON A LARGE SCALE BY MANY TDI JETTA OWNERS ON THE WEB FORUMS. PLEASE SEE LINKS: HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=273983 HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=269781 HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=280693 HTTP://WWW.TDI-ISSUES.COM/HPFP-CASES-TAC68/ HTTP://WWW.TDI-ISSUES.COM/HPFP-CASES-TAC68/2010-VW-JETTA-TDI-GAP186.HTM#COMMENT344 HTTP://WOT.MOTORTREND.COM/DIESEL-INVESTIGATION-NHTSA-INVESTIGATING-VOLKSWAGEN-JETTA-TDIS-OVER-STALLING-8723.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372026December 22, 2010
AIR BAGS:SIDE/WINDOW
DRIVER STARTED FROM A STOPPED POSITION, RAN OVER CURB BETWEEN 5-10 MPH, SIDE AIRBAGS DEPLOYED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372179December 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
HARD SHIFT FROM 2ND TO 3RD GEAR AND FROM 1ST TO 2ND GEAR. PROBLEM CAUSES CAR TO VIOLENTLY JERK AND POSES A POTENTIAL SAFETY ISSUE WHEN ATTEMPTING TO ACCELERATE OR STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371986December 21, 2010
AIR BAGS
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE AIR BAG FAULT WARNING LIGHT ILLUMINATED INTERMITTENTLY, FOLLOWED BY A BEEPING NOISE. BOTH THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 32,500. THE FAILURE MILEAGE WAS APPROXIMATELY 32,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371270December 20, 2010
POWER TRAIN:DRIVELINE:DRIVESHAFT
TL*THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. WHILE DRIVING 45 MPH THE BOLTS FROM THE DRIVESHAFT ON THE PASSENGER SIDE WERE LOOSE. THE ENGINE WAS ON BUT THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE MANUFACTURER WAS CALLED AND INFORMED HIM THAT THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371789December 20, 2010
SEATS
HEATED SEAT BURNED. ELECTRICAL BURNING SMELL AND EXTREME HOT SPOT ON UPPER RIGHT THIGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371147December 18, 2010
SEAT BELTS
DRIVER'S SIDE SEAT BELT STUCK OUT AND WON'T RETRACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371185December 18, 2010
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM
1) OVER THE PAST THREE WEEKS, THIS VEHICLE HAS EXPERIENCED SYMPTOMS OF DRAWING WATER THROUGH THE INTAKE AND CYLINDERS ON STARTUP ON 5-6 SEPARATE OCCASIONS. SYMPTOMS INCLUDE: ROUGH IDLE (AS THOUGH MISFIRING ON ONE OR MORE CYLINDERS), WHITE SMOKE, DIFFICULTY GAINING ENGINE RPM, AND STUMBLING FOR FIRST 30-60 SECONDS OF OPERATION UNTIL "CLEARED OUT". ON ONE OCCASION, THE STARTER MOTOR WOULD NOT TURN OVER THE ENGINE DUE TO "HYDROLOCKING" PHENOMENON. WHEN THE STARTER WAS RELEASED AND CRANKED AGAIN, THE CAR CRANKED VERY SLOWLY, CAUGHT, AND STARTED EXTREMELY ROUGHLY, AND NEEDED SIGNIFICANT NURSING OF THROTTLE TO "CLEAR OUT". I TOOK THE CAR TO THE DEALER ON DECEMBER 8TH FOR THE ABOVE BEHAVIOR. THEY COULD OFFER NO EXPLANATION, NO FAULT CODES STORED ON COMPUTER. 2) ON DECEMBER 14TH, DRIVING HOME IN A RAIN AND SNOWSTORM, MY CAR WENT INTO ELECTRONIC LIMP MODE ON THE HIGHWAY AT 70MPH. THE DASH FLASHED "SERVICE ENGINE NOW", THE GLOW PLUG LIGHT FLASHED, AND POWER WAS CUT. I TOOK IT TO THE DEALER THE NEXT DAY - THEY FOUND THE INTERCOOLER AND PRESSURIZED INTAKE LINES FULL OF 1-1.5 CUPS OF ICE AND WATER. THIS FAILURE OCCURS OFTEN, EACH TIME THE CAR IS RUN FOR AN HOUR AT HUMID BELOW FREEZING TEMPERATURES. WHEN THE CAR IS SHUTOFF AND ALLOWED TO WARM TO ABOVE FREEZING, LIQUID WATER IS DRAWING DIRECTLY INTO THE CYLINDERS. THE CONSEQUENCES OF THIS CAN INCLUDE: LIMP MODE, ROUGH STARTING, AND COMPLETED ENGINE DESTRUCTION BY HYDROLOCKING AND BENT OR BROKEN CONNECTING RODS. I STRONGLY SUSPECT MY ENGINE IS PERMANENTLY DAMAGED. 3) THE DEALER DRAINED OUT THE WATER AND REASSEMBLED - SAID THEY CONSIDER THE CAR FIXED. THEY HAVE NOT ADDRESSED THE ROOT CAUSE OF WHY THE POOLS OF WATER ARE PRESENT IN THE INTAKE DURING STARTUP AFTER RUNNING IN HUMID FREEZING CONDITIONS. THE CAUSE IS ICING OF THE INTERCOOLER DURING NORMAL OPERATION, WHICH IS A DESIGN FLAW UNCONTROLLED BY THE USER. WHEN ACCUMULATED ICE MELTS DURING A WARM DAY, THE WATER POOLS AND HAS GRAVE POTENTIAL TO DESTROY THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371058December 17, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY HESITATE WHILE ACCELERATING FROM A STOP. THE CONTACT APPLIED PRESSURE TO THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT RESPOND FOR A FEW SECONDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371100December 17, 2010
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
CHECK ENGINE LIGHT CODES P0302/P2293 INTAKE CAMSHAFT, CAM FOLLOWER, HIGH PRESSURE FUEL PUMP, LOW PRESSURE FUEL SENSOR, AIR INTAKE HOSE, SPARKS PLUGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371723December 17, 2010
ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL
CAR HAS STUTTERED WHEN ACCELERATING FROM STOP SINCE PURCHASING WITH 12 MILES. ON 12/21/2009, CAR LOST POWER AND STUTTERED AT SPEED ON INTERSTATE HIGHWAY. THE ROAD IMMEDIATELY CLIMBED A HILL. WITH ACCELERATOR TO THE FLOOR, THE CAR DROPPED TO UNDER 60 MPH AND I SHIFTED FROM 6TH TO 5TH. CAR STILL KEPT DECELERATING SO I SHIFTED TO 4TH. FORTUNE PROVIDED A REST AREA AS THE CAR GOT TO ABOUT 45 MPH ON THE INTERSTATE. AFTER PARKING, CAR STALLED WHILE IDLING. STARTING ENGINE WOULD ROUGHLY IDLE AT 1/2 OF THE IDLE RPM FOR ABOUT 5 SECONDS BEFORE STALLING. AFTER 4 TRIES, I LET THE CAR SIT FOR 10 MINUTES AND IT RESTARTED WITHOUT FURTHER INCIDENT. THE CAR HAD DIESEL PURCHASED IN UPSTATE NY IN THE WINTER, PRESUMABLY A WINTER BLEND. THE INCIDENT HAPPENED IN VA IN 30+ DEGREE TEMPERATURES, SO PRESUMABLY GELLING OF THE FUEL WAS NOT THE PROBLEM. ADDITIONALLY, ON 12/17/2010, CAR STARTED BUT WOULD NOT REV ABOVE 1500 RPM EVEN WHILE OUT OF GEAR. WOULD NOT GO MORE THAN 10 MPH. I ASSUME IT IS THE FUEL SYSTEM BUT THE VW DEALER CLAIMS EVERYTHING IS FINE WITH THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370972December 16, 2010
LATCHES/LOCKS/LINKAGES
2006 VW JETTA TRUNK WILL NOT LATCH SHUT, TRUNK BUTTON ON KEY DOESN'T WORK TO OPEN AND THE TRUNK LIGHT ON DASH STATES THAT ITS OPEN. WHEN WENT TO SHUT THE SLAMMING IT REALLY DOESN'T HELP, IT'LL LATCH WHEN IT EVENTUALLY. THE TRUNK OPEN LIGHT ON DASH WILL BE ON WHEN THE TRUNK IS CLOSED AND I CAN'T OPEN IT. MIDDLETON FORD STATED THAT ITS PART OF THE ISSUE WITH JETTA'S AND WILL NOT COVER IT, EVEN THOUGH I JUST BOUGHT THE CAR FROM THEM TWO MONTHS AGO. THERE SHOULD BE A RECALL ON ALL JETTA'S TO GET THIS FIXED AND FOR IT TO BE COVERED CONSIDERING ITS A DESIGN FLAW OF VW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370723December 15, 2010
SEATS
HEATED SEATS MELTED A HOLE IN THE LEATHER AND BURNED MY BUTT. VERY VERY HOT. IT SMELTED LIKE BURNT RUBBER AND SMOKE INSIDE THE CAR. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10370794December 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THERE IS A LONG RUNNING ISSUE WITH THE 2005 1/2 VW JETTA V TRANSMISSION VALVE BODY THAT IS A SAFETY ISSUE WITH THE TRANSMISSION. WHEN THE TRANS GETS HOT SITTING IN TRAFFIC. THE TRANSMISSION SLIPS IN AND OUT OF GEAR OR SHIFTS VERY HARD OR WILL NOT SHIFT AT ALL AND MAY CAUSE A REAR END ACCIDENT AS THE JETTA DOES NOT SHIFT. VW AMERICA DOES KNOW OF THE PROBLEM AND ISSUED A EXTENDED WARRANTY TO 100,000 MILES OR 7 YEARS. BUT AFTER DOING EXTENSIVE RESEARCH THERE ARE JETTA'S THAT ARE OUT THERE THAT HAVE MILEAGE OVER THE 100,000 MILES. WHEN YOU CALL VW, THEY REFUSE TO HELP AND DO NOT CARE ABOUT THE SAFETY OF THE PEOPLE THAT OWN THEIR PRODUCT. THERE IS ALSO ISSUES WITH PREMATURE BRAKE LIGHT BULBS AND HEAD LIGHT BULBS BURNING OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370673December 14, 2010
FUEL SYSTEM, DIESEL, ELECTRICAL SYSTEM
WHILE DRIVING ON INTERSTATE, WITHOUT WARNING OR CHANGE OF THROTTLE, ENGINE SLOWED NOTICEABLY. UNABLE TO MAINTAIN HIGHWAY SPEED WITHOUT HIGH FUEL CONSUMPTION AND DANGEROUSLY SLOW ACCELERATION. DASHBOARD LIGHT INDICATED PROBLEM WITH GLOWPLUG (DIESEL ENGINE) AND CHECK ENGINE LIGHT STAYED ON. TOOK TO LOCAL DEALER NEXT DAY; TECH REPLACED "PRESSURE PIPE" (FAULTY CHARGE PRESSURE SENSOR ON HIGH PRESSURE FILTER PUMP) AND "FLASHED" ECM. ENGINE'S ACCELERATION STILL BELOW WHAT IT WAS PRIOR TO EVENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370693December 14, 2010
FUEL SYSTEM, DIESEL
THE VEHICLE WAS EMITTING A DIESEL FUEL TYPE ODOR. THE DRIVER OF THE VEHICLE WAS HEADED BACK TO THE OFFICE IMMEDIATELY UPON DISCOVERING THE ODOR. ON THE HIGHWAY THE VEHICLE DIED. THE ONLY LIGHT THAT ILLUMINATED WAS THE GLOW PLUG LIGHT. THE VEHICLE WAS TOWED INTO THE SHOP. THE DEALERSHIP AT THAT POINT REPLACED A LEAKING COMPONENT WITHIN THE FUEL SYSTEM. MY COMPANY AUTHORIZED THE PART REPLACEMENT. THE PART WAS REPLACED BUT THE VEHICLE STILL DID NOT START. LONG STORY SHORT, WE NEED A CYLINDER HEAD WHICH IS APPROX $7500 SINCE THE LEAKING FUEL HAD CAUSED THE TIMING BELT TO SKIP TIMING. THE VEHICLE AT THIS TIME IS STILL AT THE DEALERSHIP AWAITING OUR DECISION. THE ONLY THREE OPTIONS ARE REPLACE THE CYLINDER HEAD, ENGINE OR DECOMMISSION A CAR WITH LESS THAN 48K MILES. BASED ON THE INFORMATION FOUND ON THE INTERNET THIS PARTICULAR VEHICLE HAS SEVERAL INCIDENTS FILED IN REGARDS TO LEAKING FUEL SYSTEM AND STALLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370488December 13, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THEN HE NOTICED THAT THE GEAR SHIFTS WOULD CHANGE WITHOUT WARNING. THE DEALER WAS NOTIFIED WHO INFORMED THE CONTACT THAT THE TRANSMISSION SOLENOID VALVE NEEDED TO BE REPLACED. THE CONTACT DID NOT INFORM THE MANUFACTURER. THE TRANSMISSION SOLENOID VALVE WAS REPLACED BY A PRIVATE MECHANIC. THE CURRENT MILEAGE WAS APPROXIMATELY 80,722. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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