Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10780149October 6, 2015
FUEL/PROPULSION SYSTEM
ENGINE SHUTS DOWN WHEN THE FUEL TANK IS AT OR BELOW A 1/4 TANK OF FUEL WHILE DRIVING... THERE IS A LOSS OF STEERING AND BRAKING RENDERING IT UNSAFE TO DRIVE. HERE IS A ONLINE DISCUSSION OF OTHERS HAVING THE SAME PROBLEM... HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?4971876-CAR-STALLING-WHILE-AT-SPEED-IS-LOW-FUEL-THE-PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779637October 5, 2015
ENGINE
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED SERVICE TO REMEDY THE FAILURE, BUT IT CONTINUED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779754October 5, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2010 VOLKSWAGEN JETTA. WHILE DRIVING 50 MPH, THE CONTACT CRASHED INTO A TREE AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. ..UPDATED 10/28/15 *BF UPDATED 12/10/15.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10779960October 5, 2015
POWER TRAIN
AIR CONDITIONING DECREASES OUTPUT BY 40-60% AFTER 80-150 MILES OF CONSTANT DRIVING ON EXPRESSWAY DURING HOT DAYS [ABOVE 85 DEGREES] AND HIGH HUMIDITY [ABOVE 70 %}. DECREASE IN VOLUME OF AIR FROM VENT, WITH NO CHANGE OF AIR SPEED CONTROL AND MUCH WARMER AIR. AIR RECIRCULATION BUTTON IN "OFF" POSITION.HAVE TO STOP CAR FOR 10-15 MINUTES FOR EVAPORATOR TO DEFROST AND DRAIN ON PAVEMENT. AFTERWARDS, AC IS COLD FOR ANOTHER 60-100 MILES.TWO DIFFERENT VW DEALERS INDICATE NO BAD CODES FOR AIR CONDITIONER. CONTINUED TO OCCUR FIVE MORE TIMES IN SUMMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779560October 4, 2015
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
ENGINE LIGHT CAME ON, I HAD MY MECHANIC DO A 120,000 MILE SERVICE AND DIAGNOSE THE DASH ENGINE LIGHT AND THE INTAKE MANIFOLD WAS REPLACED. WHEN I PICKED THE CAR UP I SMELLED DIESEL. I DROVE IT 13 MILES, WHEN I GOT HOME I SMELLED DIESEL AGAIN. I OPENED THE HOOD AND THERE WAS DIESEL ALL OVER THE LEFT ENGINE SIDE. THERE WAS A WET, SPLIT FUEL LINE, LEAKING FLUID IN THE PARKING LOT, A BLUE PLASTIC SET SMALL RINGS (LIKE THE OLYMPIC SYMBOL) SAT NEAR THE SPLIT HOSE. IT COULD HAVE CAUSED A FIRE, AND OTHER CARS TO BE IN DANGER FROM SLICK ROAD, AMONG OTHER THINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779458October 3, 2015
FUEL/PROPULSION SYSTEM
HIGH PRESSURE FUEL PUMP FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779275October 2, 2015
ELECTRICAL SYSTEM
CAR STEREO WENT BLANK IN MY 2011 SPORTWAGEN TDI. IT WILL NOT POWER UP AT ALL. CHECKED THE FUSES AND THEY ARE ALL GOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779349October 2, 2015
ELECTRICAL SYSTEM
AT APPROX. 48,800 MILES WHILE DRIVING I HEARD A POP AND THE RADIO DIED. RADIO & HANDS FREE PHONE NO LONGER WORK. VW DEALER CHARGED $125 TO TELL ME THAT IT WAS DEAD, SUGGESTED PURCHASING A NEW RADIO ($1500) OR AN AFTER MARKET ONE. TOO MANY PEOPLE WITH THE SAME MAKE, MODEL AND YEAR HAVE HAD THE SAME ISSUE AS POSTED ON NUMEROUS SITES. IT'S A SAFETY HAZARD WITH THE LOSS OF THE HANDS FREE TELEPHONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779354October 2, 2015
ELECTRICAL SYSTEM
THE HORN CHANGED SOUNDS FOR A FEW WEEKS THEN STOPPED WORKING ALL TOGETHER. IT'S A SAFETY ISSUE WHEN DRIVING ON THE HIGHWAY AND IN OTHER AREAS WHEN YOU DO NOT HAVE A HORN. I'VE SEEN ON THIS SITE THAT OTHERS HAVE HAD THE SAME COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778986October 1, 2015
POWER TRAIN
2011 VW JETTA NOT COMPLETING DOWNSHIFTING THE CAR WILL LURCH WHEN THE VEHICLE COMES TO A STOP BECAUSE OF THE INCOMPLETE SHIFT. SITTING AT A STOP SIGN I LIFTED MY FOOT OFF THE BRAKE AND THE CAR LURCHED FORWARD ABOUT 4 INCHES. THIS TOOK PLACE SEVERAL TIMES. TOOK IT TO THE DEALER TO HAVE IT LOOKED AT AND IT WAS DIAGNOSED AS A BAD VALVE BODY IN THE TRANSMISSION. AFTER LOOKING ON COUNTLESS FORUMS AND LOOKING AT SERVICE BULLETINS ITS HAPPEN TO MANY PEOPLE. I WOULD VENTURE TO SAY THIS IS A CARRYOVER TRANSMISSION FROM OTHER MODEL YEARS AND OTHERS ARE HAVING THE SAME ISSUE. COULD PROVE TO BE FATAL IF YOU WERE TO BE STOPPED AT A STOP SIGN AND A CHILD WAS TO WALK OUT IN FRONT OF YOU!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779115October 1, 2015
POWER TRAIN
MY MAKE AND MODEL FALL WITHIN THE PARAMATERS OF THE VW RECALL 37E3/S7, NHSTA 09V333000 AND VWOA IS REFUSSING MY CLAIM. MY VEHICLE HAS SHOWN THE DOCUMENTED PROBLEMS FOR OVER 100,000 MILES. MY VEHICLE GOES INTO NEUTRAL SUDDENLY SEVERAL TIMES A DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779145October 1, 2015
AIR BAGS
AIRBAG ICON COMES ON INTERMITTENTLY, DIAGNOSIS SHOWS DRIVERS AIRBAG HIGH RESISTANCE, RESETTABLE. FIX IS CLOCK SPRING REPLACEMENT. VOLKSWAGEN DEALER SAYS VIN ISN'T IN CURRENT RECALL BUT IS PROBLEM IS VIRTUALLY THE SAME ERROR AS OTHER SPORTWAGENS RECALLS AND IS A SAFETY ISSUE NOT TO MENTION THE COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10805780September 30, 2015
FUEL SYSTEM, DIESEL
ON WEDNESDAY SEPTEMBER 23RD AT OR AROUND 3:40 PM, I PULLED INTO AN ARCO FUEL STATION TO TOP OFF MY VEHICLE. I STILL HAD A 1/4 OF A TANK LEFT BUT DECIDED TO FUEL UP ANYWAY. THE VEHICLE TOOK APPROXIMATELY 11 US GAL OF NO. 2 DIESEL FUEL. AFTER FUELING MY VEHICLE, I DROVE OFF THE FUEL STATION. APPROXIMATELY 3/4 OF A MILE AWAY FROM THE FUEL STATION, MY ENGINE STALLED OUT AND THEN THE GLOW PLUG ICON ON MY INSTRUMENT CLUSTER BEGAN TO FLASH. I HAD MY VEHICLE TOWED TO THE NEAREST VW DEALERSHIP SERVICE DEPARTMENT. THE FOLLOWING DAY THE SERVICE TECHNICIAN CONTACTED ME AND INFORMED ME THAT MY HIGH PRESSURE FUEL PUMP(HPFP) HAD FAILED AND THAT IT HAD CONTAMINATED MY ENTIRE FUEL SYSTEM WITH METAL SHAVINGS. THE WAY THE TECHNICIAN EXPLAINED WHAT HAD HAPPENED TO THE FUEL PUMP WAS, "YOUR FUEL PUMP GRENADED", HIS EXACT WORDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778874September 30, 2015
AIR BAGS
NEITHER FRONT NOR SIDE AIRBAGS DEPLOYED DURING A FRONT END COLLISION WITH A TREE AT APPROXIMATELY 50 MPH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10777930September 27, 2015
SERVICE BRAKES
WHILE DRIVING (SECONDARY ROADS, SUBURBS) NOTICED 'SPONGY' BRAKE FEEL AND STRANGE SOUND FROM LEFT REAR. WHEN I GOT HOME (AFTER ABOUT 15 MIN OF DRIVING), LEFT REAR DISC WAS GLOWING ORANGE/YELLOW AND SMOKE WAS COMING FROM THE WHEEL. HAD REAR PADS REPLACED/RESET. PROBLEM RETURNED 2 WEEKS LATER. AFTER A SHORT DRIVE, NOTICED SMELL AND SAW SMOKE COMING FROM LEFT REAR WHEEL. LIFTED CAR AND LEFT REAR WHEEL WOULD NOT TURN. ALL OTHER WHEELS ARE FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777794September 26, 2015
ELECTRICAL SYSTEM
I HAVE REPLACED MY BATTERY TWICE AND MY ALTERNATOR ONCE. MY CAR COMPLETELY SHUTS DOWN WHEN I PART IT. I HAVE ALSO TURNED ON MY CAR AND THEN COMPLETELY SHUTS DOWN BY ITSELF, YET IF I JUMP START IT WILL TURN ON. I'M NOT ABLE TO TURN MY CAR BACK ON, AS THOUGH SOMETHING IS DRAINING MY BATTERY. THIS HAS BEEN OCCURRING FOR OVER ONE YEAR NOW AND I'M GETTING STRANDED AT MY LAST DESTINATION AND HAVE HAD TO GET TOWED TO THE MECHANIC SHOW. IT'S GETTING VERY EXPENSIVE AND RIDICULOUS. THE MECHANIC HAS DONE HIS DUE DILIGENCE BUT PROBLEM IS STILL OCCURRING. I'M AFRAID TO DRIVE ON THE HIGHWAY IN FEAR MY CAR WILL SHUT DOWN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777857September 26, 2015
SEATS, ELECTRICAL SYSTEM
ON SEPTEMBER 21, 2015, AT APPROXIMATELY 8:00 AM IN THE MORNING, MY SEAT WARMERS HAD BURNT OUT. I WAS ON MY WAY TO WORK; IT WAS A CHILLY MORNING SO I TURNED THE SEAT WARMER ON TO 4. THE HIGHEST IT GOES UP TO IS 5. SOON AFTER, I FELT IT WAS A BIT TOO HOT. WHEN I LOOKED DOWN, I SAW SMOKE! I COULD NOT STOP ANYWHERE SO I IMMEDIATELY TURNED OFF THE SEAT WARMER. I REMAINED CALM UNTIL I ARRIVED TO A STOP LIGHT. WHEN I LOOKED BEHIND ME I NOTICED 3 HOLES IN MY SEAT. TWO LITTLE ONES AND ONE BIG ONE. YOU CAN SEE THE BURNT WIRES. I WAS SO ANGRY BY THE TIME I GOT TO WORK. I DROVE OVER TO VW NEMER IN LATHAM, NY TO HAVE THEM CHECK IT OUT AND MAKE SURE THERE WAS NO ENGINE PROBLEM. THE SERVICE REP. WAS NOT SYMPATHETIC AND NOT VERY POLITE. HE KEPT SAYING I SHOULD HAVE CALLED AND I SHOULD HAVE MADE AN APPOINTMENT. I TOLD HIM I WAS GOING TO STAY THERE AND WAIT TO FIND OUT THE RESULTS. HE CAME BACK TO TELL ME THAT THE SEAT WARMER BURNT OUT AND THAT WAS ALL. HE ALSO TRIED TO GET ME TO FIX MY BRAKES (I DID NOT COME IN FOR BRAKES). HE TOLD ME I WOULD NEED NEW WIRING AND SEAT COVERS (LEATHER) TO FIX IT. I HAD AN EXTENDED WARRANTY AND HAD TO PAY A $100 DEDUCTIBLE. I AM NOT PAYING THAT DEDUCTIBLE. HOWEVER, IT DOES NOT MATTER, BECAUSE FOR SOME REASON MY WARRANTY EXPIRED, BUT MY CAR HAS NOT REACHED 100,000 MILES YET... I HAVE WRITTEN A COMPLAINT TO VW DEMANDING SOME TYPE OF RESOLUTION. THEY NEED TO CHECK THEIR CARS VERY THOROUGHLY. I READ THAT THERE WAS ANOTHER SEAT WARMER INCIDENT THAT HAPPENED IN CANADA AND VW DID NOT TAKE RESPONSIBILITY FOR IT. I AM AFRAID TO TURN ON ANY HEATING SYSTEM IN THE CAR NOW, BECAUSE IT TOO MIGHT FAIL AND SHOCK ME. I HAVE PICTURES TO SHOW MY TORN SEATS. I CAN SEND THEM IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776577September 25, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ABS WARNING LIGHT SOLID YELLOW, BREAK LIGHT FLASHING RED AND BEEPING, ESP/ASR LIGHT SOLID YELLOW (INACTIVE.) VW DEALERSHIP REPLACED ABS MODULE AND PUMP TOTAL BILL $ 3109.44
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777781September 25, 2015
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
THE CAR LOST POWER WHILE GOING UPHILL AND WOULD ONLY REACH SPEEDS OF ABOUT 20MPH ON A 40MPH ROAD. THE CAR CHECK ENGINE LIGHT HAD COME ON ABOUT A MONTH BEFORE. I WAS TOLD THERE WAS A PROBLEM WITH THE HIGH PRESSURE FUEL PUMP AND IT WOULD NEED TO BE REPLACED BUT THE CAR WOULD BE SAFE TO DRIVE UNTIL IT STOPPED POWERING UP TO TOP SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777715September 25, 2015
AIR BAGS, FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS UNDER THE IMPRESSION OF BUYING A GOOD CAR, WHEN I PURCHASE THIS VEHICLE ON MARCH 6 2015 I WAS NEVER INFORM ABOUT THE CURRENT RECALL #14V1820000, I PURCHASE THIS VEHICLE BRAND NEW, EVEN SO IS A 2014 MODEL, ALSO I TOOK THE CAR FOR SERVICE (JUNE) I THINK AND ALSO I WAS NEVER NOTIFIED OF A NEW RECALL THAT WAS ISSUED ON JAN 23 2015 RECALL #15V028000, AND THEN I WAS NEVER NOTIFIED ABOUT THE RECENT RECALL ISSUED ON AUG 04 2015, RECALL #15V483000, I WOULD LIKE TO PROCEED AND HELD VW CO RESPONSIBLE FOR ANY WRONG DOING SINCE THE VEHICLE CAN COST FIRE AND IS UNSAFE TO DRIVE, I'M A SR RETIRED AND WOULD LIKE HELD VW RESPONSIBLE FOR THEIR PRODUCT AND BECAUSE THEY SOLD ME A CAR WITHOUT DISCLOSING THE RECALLS ON THE VEHICLE. I BOUGHT THE CAR IN MARCH 6 2015 BRAND NEW EVEN SO IS A 2014 MODEL. AGAIN I SHOULD BE GIVEN TRHU INFORMATION ABOUT THE CAR STATUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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