Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10990493May 18, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TAKATA RECALL. IN FEBRUARY OF 2017 MY CHECK ENGINE LIGHT CAME ON AND WAS ACCOMPANIED BY A SERIES OF 3 BEEPS. AS I CONTINUED TO DRIVE MORE LIGHTS CAME ON AND MY DASH BOARD LOOKED LIKE A CHRISTMAS TREE EX. AIRBAG, OIL, CHECK ENGINE, ABS, EPC, BRAKE LIGHT, ETC. WHEN DRIVING ON THE HIGH WAY MY GAUGES WILL SHUT OFF AND I CAN NOT SEE HOW FAST I AM GOING, MY CAR WILL DECELERATE WITH MY FOOT ON THE GAS AT RANDOM TIMES ON THE HIGH WAY. I LOOK MY CAR IN FOR REPAIR TO CARS AUTO IN LAS VEGAS BECAUSE MY CAR COULD NOT PASS SMOG. THEY DID AN ANALYSIS AND INFORMED ME THAT MY ABS MODULE WAS SHOT AND THERE WAS AN ACTIVE RECALL FOR THE DEVICE. I TOOK IT TO MY LOCAL VW DEALERSHIP AND THOUGHT WITH MY SAFETY IN CONCERN THAT THIS WOULD BE A SIMPLE FIX. INSTEAD, THEY INFORMED ME THAT I WOULD NEED TO MAKE AN APPOINTMENT AND COME BACK ANOTHER DAY BUT I REFUSED TO DRIVE MY CAR OFF THE LOT. THEY TOOK MY CAR TO THE BACK AND SAID THAT MY ABS MODULE WAS NOT COMMUNICATING WITH THE COMPUTER AND THAT I WOULD NEED TO PAY $700 TO HAVE A DIAGNOSTIC DONE BEFORE THEY WOULD REPLACE MY ABS. IF THE ABS IS FAULTY AS EXPLAINED IN RECALL #16V913 UNDER VW ACTION 45F2 IF THE ABS FAILS TO PASS THE TEST THEN IT WILL BE REPLACED FREE OF CHARGE. THEY SEEM TO NOT BE COMPLYING AND GIVING ME THE RUN AROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986197May 17, 2017
ELECTRICAL SYSTEM
MY VEHICLE IS KEYLESS ENTRY AND MOST OF THE TIME THE BACK PASSENGER SIDE DOOR IS FAULTY AND DOES NOT UNLOCK. THE MECHANISM THAT UNLOCKS THE DOOR ONLY UNLOCKS IF THE CAR IS PARKED ON A HILL. THIS IS A SAFETY ISSUE BECAUSE THE CAR AUTOMATICALLY LOCKS ALL DOORS WHEN DRIVING AND IF I WERE IN AN ACCIDENT, I COULD NOT OPEN THE BACK PASSENGER DOOR FROM THE OUTSIDE. I HAVE AN INFANT DAUGHTER AND I ALWAYS HAVE TO LOAD HER IN THE CAR FROM THE BACK DRIVERS SIDE, ALSO A SAFETY HAZARD. I SEE MANY OTHER VOLKSWAGEN OWNERS COMPLAIN ABOUT THIS SAME ISSUE IN ONLINE FORUMS. I'VE ASKED THE VW DEALERSHIP TO FIX THE PROBLEM, BUT THEY DON'T ACKNOWLEDGE IT IS A FAULTY PART THAT WAS INSTALLED IN MANUFACTURING. THE CAR HAS HAD THIS PROBLEM SINCE I PURCHASED IT USED IN 2013. THE CAR IS NO LONGER UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986121May 17, 2017
STRUCTURE:BODY
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). SUBJECT:2011 VOLKSWAGEN JETTA [XXX] NON-COMPLIANCE WITH FMVSS STANDARD NO. 206 DOOR LOCKS AND DOOR RETENTION COMPONENTS - PASSENGER CARS REQUEST FOR DOOR LATCH REPAIR REIMBURSEMENT THE FRONT RIGHT DOOR LATCH OF MY DAUGHTER'S VW RECENTLY BECAME INOPERATIVE. THE DOOR SIMPLY DID NOT LATCH WHEN CLOSED AND WOULD FREELY SWING OPEN. WE TOOK THE VEHICLE TO THE CLOSEST DEALER, TOM WOOD VW OF NOBLESVILLE, IN. ON MAY 13, 2017. IN DISCUSSION WITH THE SERVICE MANAGER, [XXX], HE STATED THAT VW WOULD NOT COVER THE COST OF THE REPAIR. ESPECIALLY SINCE THE MILEAGE WAS 101,000. I MENTIONED TO [XXX] THAT THE DOOR LATCH IS PART OF THE FEDERAL MOTOR VEHICLE SAFETY STANDARDS, (FMVSS STD. 206) AND THAT THOSE STANDARDS ARE NOT LIMITED TO MILEAGE OR WARRANTY. A VEHICLE SHOULD MEET THOSE STANDARDS FOR THE LIFE OF THE VEHICLE. WE PAID FOR THE REPAIR AT A COST OF $512 (SEE ATTACHED REPAIR INVOICE RECEIPT). IN PREPARATION OF THIS LETTER I ENTERED IN A CHAT WITH VW CUSTOMER CARE. THE VW REP, WHILE SYMPATHETIC TO THE SITUATION, STATED THAT THE REPAIR WOULD HAVE BEEN COVERED HAD THE VEHICLE BEEN WITHIN THE MILEAGE REQUIREMENT OF 50,000 MILES. I STATED THAT THIS ISSUE WAS A FMVSS COMPLIANCE ISSUE AND THAT SUCH A REPAIR SHOULD NOT BE LIMITED TO MILEAGE. THE VEHICLE WAS UNSAFE TO DRIVE. THE DOOR DOES NOT STAY SHUT AND SWINGS OPEN FREELY. MY DAUGHTER'S CAR HAD TO BE REPAIRED. IT WAS NOT A MATTER OF CHOICE IN THAT IT WAS UNSAFE TO DRIVE, AND MOST LIKELY ILLEGAL TO DRIVE. I PAID FOR THE REPAIR. I AM REQUESTING THAT VW REIMBURSE ME FOR THE COST OF $512. *DL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985930May 16, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
RECALL 45F2- WHILE DRIVING MY CAR UNDER NORMAL CONDITIONS THE ABS LIGHT CAME ON. COINCIDENTALLY THE NEXT DAY I RECEIVED A LETTER IN THE MAIL STATING THERE WAS A RECALL ON THE ABS FOR MY VEHICLE. WHEN I CONTACTED VW THEY COULD NOT FIND THE RECALL. I DID A SEARCH AND FOUND IT IN 5MINS. I CONTACTED THEM AGAIN AND TOLD THEM I FOUND IT THEY PROCEEDED TO SCHEDULE AN APPOINTMENT. AFTER THEY WORKED ON MY CAR AND DID THE SOFTWARE UPDATE THE ABS LIGHT WAS STILL ON. THEY TOLD ME MY ABS PUMP HAD A FAILURE CODE OF 01276/12 (ABS PUMP ELECTRICAL ERROR IN CIRCUIT REMAINS) AND THAT THE RECALL DID NOT COVER IT AND QUOTED ME TO REPLACE THE WHOLE ASSEMBLY AT $2600. MY UNDERSTANDING IS THAT THE ABS MODULE CONTROLS THE PUMP AND IF THE PUMP FAILS IT IS BECAUSE THE MODULE FAILED. I CONTACTED VW CORPORATE AND THEY GAVE ME THE SAME ANSWER, IT IS NOT COVERED UNDER THE RECALL. IF I DRIVE THE CAR I AM AT RISK OF DYING, MY WIFE AND CHILDREN ARE AT RISK OF DYING. THIS IS ONE OF THE MOST IMPORTANT PARTS OF THE CAR. I CAN NOT BELIEVE VW WOULD TRY AND PUSH THE FIX BACK ON THE CONSUMER!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985997May 16, 2017
ELECTRICAL SYSTEM:SOFTWARE, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). WHEN THE CONTACT TOOK THE VEHICLE TO THE DEALER, IT WAS DIAGNOSED THAT THE VEHICLE'S SOFTWARE FAILED AND WAS UNABLE TO BE UPDATED. THE DEALER ALSO STATED THAT THE MODULE NEEDED TO BE REPLACED; HOWEVER, APPROVAL FROM THE MANUFACTURER WAS NEEDED. THE MANUFACTURER DETERMINED THAT ALTHOUGH THE DEALER DIAGNOSED THAT THE MODULE NEEDED TO BE REPLACED, IT WOULD NOT BE REPLACED. THE RECALL STATED THAT "ANY MODULE THAT FAILS THE NEW DIAGNOSTIC TEST WILL BE REPLACED." THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985707May 15, 2017
UNKNOWN OR OTHER
THE IGNITION CYLINDER/SWITCH IS BAD. WHEN RUNNING, THE KEY WILL NOT TURN OFF. THIS IS DANGEROUS FOR MANY REASONS. THERE IS NOT A RECALL ON THIS BUT THERE NEEDS TO BE AFTER READING FORUMS AND SEEING HOW MANY JETTA'S HAVE THE SAME EXACT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985494May 13, 2017
FUEL/PROPULSION SYSTEM
WHILE DRIVING TO WORK ON A VERY BUSY INTERSTATE MY 2010 VW JETTA TDI HAD A CHECK ENGINE LIGHT COME ON, IMMEDIATELY FOLLOWED BY MY CAR STUTTERING AND SHUTTING OFF IMMEDIATELY. AFTER NEING TOWED TO THE DEALER, I WAS INFORMED THE ENTIRE FUEL SYSTEM HAD TO BE REPLACED AND THAT THIS WAS A MAJOR ISSUES WITH VW DIESELS (ESP. YEARS 2009 & 2010). THE HPFP HAD BECOME SUCH A PROBLEM THAT THE MANUFACTURER EXTENDED THE WARRANTY FOR THE FUEL SYSTEM TO 120K MILES OR 10 YEARS. MY MILEAGE WENT OVER THE ALLOTTED AMOUNT BY 5K MILES BUT AFTER MANY CALLS TO VW CUSTOMER SERVICE THEY REFUSED ANY HELP, THEY WOULD NOT COVER THE $5,000 REPAIR, THE $3,000 IN PARTS OR ANYTHING. THEY REFUSED ANY TYPE OF HELP EVEN THOUGH THEY MOST CERTAINLY COULD HAVE ASSISTED ME. IT IS WELL KNOWN THAT THE FUEL PUMP IS POOR, EVEN THE REPLACEMENT PUMPS HAVE A HUGE FAILURE RATE YET VW DOES NOTHING TO ASSIST THEIR CUSTOMERS. THEY HAVE FAILED TO PRODUCE A HPFP THAT DOES NOT BREAK DOWN AND THEN THEY MAKE IT THE CUSTOMERS FAULT BY NOT RECALLING THE PART. THESE FUEL SYSTEMS SHOULD HAVE BEEN REPLACED AS A RECALL BEFORE THEY CAUSE THE CAR TO SUDDENLY STOP ON A BUSY INTERSTATE. I AM THANKFUL THAT I WAS NOT INJURED BUT I AM FURIOUS THAT I AM JUST ONE OF MANY THAT HAVE WENT THROUGH THIS AND BEEN OFFERED NO HELP. WE ARE LEFT TO PAY THE PRICE, ONE THAT RUNS ANYWHERE FROM $5,000-$9,000. THAT IS AN UNACCEPTABLE REPAIR COST TO A VEHICLE WITH UNDER 125K MILES, AND IT HAPPENS AS SOON AS 6K. THE ENGINEERS AT VW SHOULD BE HELD ACCOUNTABLE FOR THEIR POOR DESIGN, INABILITY TO CORRECT IT AND ABANDONMENT OF THEIR LOYAL CUSTOMERS. VW HAS SHOWN A COMPLETE DISREGARD FOR HUMAN LIFE BY FAILING TO PROPERLY ADDRESS THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985528May 13, 2017
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
IGNITION SYSTEM KEEPS FAILING. CAR KEYS GET STUCK AND CAR WON'T TURN OFF AND HAVING A HARD TIME TUNING THE KEY TO START THE CAR. EACH TIME THE CAR IS PARKED AND THE STEERING LOCK IS DISENGAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985102May 12, 2017
UNKNOWN OR OTHER
THE KEY CONTINUED TO GET STUCK IN THE IGNITION AND IT WAS ALSO VERY DIFFICULT TO TURN THE KEY TO START THE ENGINE. AT ONE POINT, THE KEY WAS UNABLE TO BE REMOVED AND COULD NOT TURN THE CAR OFF WHILE MY DAUGHTER HAD IT. THE CAR WAS TAKEN TO VW DEALERSHIP AND THE IGNITION HOUSING HAD TO BE REPLACED. APPARENTLY, THIS HAS BEEN A RECURRENT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984963May 11, 2017
SEATS
DRIVING WITH WINDOWS DOWN ON MILD SPRING DAY, NO ONE IN PASSENGER SEAT, JUST A WALLET, KINDLE AND A PAPER FORM. SEAT WARMERS WERE NOT ON, PASSENGER SEAT STARTED TO SMOKE AND LITTLE PRONG HEADS POKED UP, TINY, SLIGHT BURN ON HOLES IN LEATHER SEAT. FREAKED OUT, CALLED DEALER, TOOK CAR IN, THEY TOOK PICS, AGREED THAT THERE WAS VISIBLE DAMAGE TO SEAT, KEPT THE CAR FOR A FEW HOURS. LATER CALLED AND SAID THAT "THERE WAS NOTHING TO FIX", NO RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984613May 10, 2017
FUEL/PROPULSION SYSTEM
CAR SUDDENLY UNABLE TO ACCELERATE BEYOND 30 MPH. CAR GENTLY DRIVEN TO DEALERSHIP WHERE CAR DIED AND WAS UNABLE TO START. DEALERSHIP HAS INVESTIGATED AND FOUND METAL SHARDS FROM FUEL FILTER HAVE MIGRATED THROUGHOUT THE FUEL SYSTEM. COST OF REPAIR $5400. CAR IS PART OF VW BUYBACK PROGRAM. DEALER REFUSED TO BUY BACK VEHICLE WITHOUT REPAIR STATING VEHICLE MUST BE " ABLE TO GET TO DEALERSHIP ON ITS OWN'. I DROVE VEHICLE TO DEALER. DEALER REFUSES TO WORK WITH ME ON BUYBACK. NOW FORCED TO PAY FOR EXPENSIVE REPAIR. DEALER STATE REPAIR " EXPECTED DUE TO HIGH MILEAGE" I HAVE ALWAYS HAD HIGH MILEAGE VEHICLES AND HAVE NEVER BEFORE HAD METAL IN FUEL LINE DUE TO FUEL FILTER FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984745May 10, 2017
VEHICLE SPEED CONTROL
THROTTLE LAG EITHER IN START OR MOVING FROM 1ST TO 2ND TO 3RD TO 4TH TO 5TH TO 6TH. FELT MORE STRONG WHEN USING THE TIPTRONIC TRANSMISSION IN AUTOMATIC. ALSO FELT IN MANUAL BUT NOT AS STRONGLY, VEHICLE DOES NOT MOVE WHEN PEDAL DEPRESSED UNTIL APPROXIMATELY 10 TO 20 SECONDS AFTER APPLYING PRESSURE. CREATES A DANGEROUS SITUATION WHEN TURNING INTO OR ONTO A STREET OR HIGHWAY. THE EXPECTATION IS THE CAR WILL MOVE, BUT RESPONSE IS SLOW. THIS IS MORE NOTICEABLE AS THE WEATHER GETS WARMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984494May 9, 2017
POWER TRAIN
THE SHIFTER FIRST LOCKED UP IN HEAVY TRAFFIC, THEN LATER CAME COMPLETELY LOOSE IN TRAFFIC. THE VW PARTS DEPARTMENTS SAID THIS PROBLEM HAS HAPPENED SO MUCH THAT NO ONE WITHIN 200 MILES HAD THE PARTS IN STOCK AS THEY WERE SOLD OUT. VW REFUSED TO COOPERATE WITH THE BETTER BUSINESS BUREAU IN RESOLUTION. THE BBB TOLD ME TO REPORT TO THE NHTSA>
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984598May 9, 2017
POWER TRAIN
MECHATRONICS UNIT FAILURE, CAUSING FAILURE OF DSG TRANSMISSION, WHICH IS A CRITICAL SAFETY CONCERN WHEN TRAVELING AT HIGH SPEEDS, OR ACCELERATING THROUGH TRAFFIC. COMMON FAILURE YET VW REFUSES TO TAKE RESPONSIBILITY. THERE HAVE BEEN SEVERAL RECALLS ON DSG TRANSMISSIONS IN PAST MODEL YEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983891May 7, 2017
SERVICE BRAKES
2010 VW JETTA WITH 73K MILES EXPERIENCEING ISSUES WITH THE HYDRAULIC PUMP AND ABS SYSTEM. WHILE IN THE CAR IS IN MOTION, ENGAGEMENT OF THE ABS SYSTEM CAUSES THE DRIVER TO LOSE CONTROL OF THE VEHICLE. WHEN BRAKES ARE HIT, CAR VIOLENTLY PULLS FROM LEFT TO RIGHT OUT OF LANE BEYOND THE DRIVERS CONTROL. THIS ISSUE HAS OCCURRED MULTIPLE TIMES TRYING TO DECELERATE WHILE DRIVING ON A HIGHWAY IN HIGH TRAFFIC SITUATIONS. SMOKE FROM TIRE BURN HAS OCCURRED FROM THE LOSE OF CONTROL. THANKFULLY NO ACCIDENT OCCURRED, BUT THAT WAS EXTREMELY LUCKY. IT IS AN EXTREMELY DANGEROUS CONDITION AND THE CAR IS UNDRIVEABLE WITH THIS ISSUE. NHTSA RECALL CAMPAIGN #16V913000 ISSUED ON 12/20/16 COVERS THIS MODEL AND YEAR VW FOR THIS EXACT ISSUE, HOWEVER, THE VIN NUMBER IDENTIFIED ABOVE IS NOT COVERED BY THE CURRENT RECALL. THE RECALL NEEDS TO BE EXPANDED TO COVER ADDITIONAL 2010 MODEL YEAR JETTA'S EXPERIENCING THE SAME HIGHLY DANGEROUS HYDRAULIC ABS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981462April 30, 2017
AIR BAGS
THE PASSENGER SIDE AIRBAGS DEPLOYED WITHOUT PROVOCATION IN THE CAR I HAD JUST PURCHASED ON MARCH 21, 2017. I HAD JUST PULLED TO A STOP TO ALLOW A PASSENGER TO DISEMBARK IN THE PARKING LOT OF A CONVENIENCE STORE. THE AIRBAGS DEPLOYED MAKING A HORRIFIC NOISE AND ENGULFING THE INSIDE OF THE CAR WITH WHITE SMOKE. THE CAUSE OF THE DEPLOYMENT IS UNKNOWN. THE CAR DID NOT COLLIDE WITH ANYTHING. THE PROBLEM WAS REPORTED TO THE DEALERSHIP ON APRIL 5, 2017 AND TO THE CORPORATE HEADQUARTERS OF VOLKSWAGEN ON APRIL 7, 2017. THE CASE # IS 170305419. TO DATE THE CAR HAS NOT BEEN SOLVED. NO ONE SEEMS TO HAVE AN EXPLANATION FOR WHAT HAPPENED, AND THE CAR IS STILL STILLING ON THE LOT OF THE DEALERSHIP WHERE IT WAS RETURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981273April 28, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2010 VOLKSWAGEN JETTA. WHILE THE CONTACT'S SON WAS DRIVING 10 MPH, HE CRASHED INTO ANOTHER VEHICLE. THE AIR BAG WARNING INDICATOR ILLUMINATED, BUT THEY DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE BODY SHOP AT AN INDEPENDENT DEALER AND DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10981176April 27, 2017
POWER TRAIN
I WAS DRIVING ON THE FREEWAY ON MY WAY TO WORK ON 4/14/17 AT 6:15AM THE CHECK ENGINE LIGHT CAME WHEN I WAS DRIVING 60MPH. THE VEHICLE LOST POWER AND I WAS NOT ABLE TO DRIVE NO MORE THAN 40MPH. I WAS TRAVELING IN THE FAST LANE AND HAD TO PULL TO THE RIGHT SHOULDER AS OTHER CARS TRAVELED AT HIGH SPEEDS. I MANAGED TO DRIVE TO THE SHOULDER. I ATTEMPTED TO PROCEED AND DRIVE BUT MY VEHICLE DID NOT ADVANCE. I TOOK MY VEHICLE TO THE VW DEALERSHIP IN SAN BERNARDINO, CA. I WAS FORCED TO PAY $135 FOR A DIAGNOSTIC. I WAS TOLD THAT THE REASON MY CAR DID NOT WORK WAS BECAUSE MY TRANSMISSION HAD LEAKED ALL THE OIL. I WAS ALSO TOLD THAT THE COOLING UNIT FOR THE TRANSMISSION AND LINES HAD TO BE REPLACED. I DID NOT HAVE ANY OTHER ALTERNATIVE BUT TO PAY $1086.00 TO REPAIR MY VEHICLE. THE SERVICE ADVISOR SAID MY VEHICLE WAS OUT OF WARRANTY AND I HAVE TO PAY OUT OF POCKET. AFTER REVIEWING THE NHTSA WEBSITE I CAME ACROSS NHTSA CAMPAIGN 14V182000. I INFORMED THE SERVICE ADVISOR OF THE CAMPAIGNED AND SHE SAID MY VEHICLE WAS NOT PART OF THE RECALL. ALL THE COMPONENTS MENTIONED IN SUCH RECALL WERE THE ONES THAT APPLIED TO MY VEHICLE. THE DESCRIPTION OF THE RECALL VEHICLES ALSO MATCHED MY VEHICLE. I WAS TOLD MY VEHICLE DID NOT HAVE ANY RECALL AND I HAD NO OPTION BUT TO PAY OUT OF POCKET. I WAS ALSO TOLD THAT I NEEDED A NEW TRANSMISSION WHICH COST $5703. MY VEHICLE HAD 99107 MILES WHEN IT WENT IN FOR REPAIRS. THE SERVICE ADVISOR SAID THAT MY VEHICLE HAD BEEN REPAIRED AND TEST DROVED BY THE SENIOR SHOP FOREMAN AND IT HAD GONE THROUGH A RIGOROUS DRIVE TEST TO ENSURE MY VEHICLE WAS BACK TO NORMAL. AS I LEFT THE DEALERSHIP MY CAR HAD 99108 MILES. HOW CAN THE SHOP FOREMAN TEST DRIVE MY VEHICLE RIGOROUSLY FOR 1 MILE? THE SERVICE ADVISOR SAID MY CAR WAS LIKE NEW AGAIN AS I DROVE AWAY THE CHECK ENGINE CAME ON AND WAS TOLD THAT I NEED TO PAY $135 FOR A DIAGNOSTIC AGAIN. CODEP0741IS STILL DISPLAYING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980782April 26, 2017
ENGINE, POWER TRAIN, SUSPENSION
OIL SEALS LEAKING OIL ALL OVER ENGINE, MAJOR CARBON BUILD UP FAILING AXLES. I WAS DRIVING ON THE ROAD AND THE CAR MADE A MAJOR THUD AND CHECK ENGINE LIGHT CAME ON. TOOK CAR TO DEALER NEXT DAY AND THEY FOUND ALL SEALS ON THE ENGINE ARE LEAKING OIL AND WATER PUMP HAS FAILED AND MAJOR CARBON BUILD UP IN ENGINE. FOUND OIL ON GROUND OF MY GARAGE. FRONT SUSPENSION KNOWN TO MAKE CRUNCHING SOUNDS WHEN GOING OVER MAJOR BUMPS WHEN COLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980785April 26, 2017
ELECTRICAL SYSTEM
WHILE PARKED, KEY GETS STUCK ON IGNITION AND WHILE TRYING TO TURN OF THE ENGINE. THERE IS ALSO MAJOR RESISTANCE WHEN TRYING TO TURN THE KEY TO THE "ON" POSITION TO START THE CAR. A FEW TIMES IT TOOK MORE THAN 20 MIN OF TRYING IN ORDER TO SUCCESSFULLY TURN OFF THE ENGINE AND REMOVE THE KEY, ALTHOUGH TURNING OFF THE CAR DOES NOT MEAN THE KEY WILL NOT BE STUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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