Volkswagen CC Complaints

983 consumer complaints on file.

#10894298August 9, 2016
ENGINE
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE ATTEMPTING TO THE START THE VEHICLE, IT FAILED START. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIMING CHAIN FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894420August 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE DEALER STATED THAT THE PARTS MAY NOT BECOME AVAILABLE FOR AN UNREASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PARTS TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894415August 9, 2016
ENGINE, WHEELS
!. SINCE THE PURCHASE OF MY CAR I HAD COMPLAINED NUMEROUS TIMES ABOUT THE SLUGGISHNESS OF MY CAR, STOHLMAN ADMITS THERE WAS A PROBLEM BUT WOULD NOT REPAIR BECAUSE THE ENGINE LIGHT WAS NOT ON, ACCORDING TO THEM. ENGINE CAME ON, TOOK IT TO A DEALERSHIP CLOSER TO HOME SAME THING, WOULD NOT ADDRESS THE MISFIRING ISSUE. MIND YOU, MY CAR WAS STILL UNDER WARRANTY. NOW THE ENGINE LIGHT STAYS ON, NOW WARRANTY HAS ENDED. SEVERAL CYLINDERS MISFIRING. I WANT STOHLMAN TO CORRECT THE ISSUE. MY TIRE PRESSURE SCREEN NEVER READ THE SAME NUMBER SINCE PURCHASE, I HAD SPOKEN ABOUT THIS TOO BUT WAS ALWAYS TOLD THAT THE HEATING AND COOLING OFF OF THE TIRES WILL GIVE DIFFERENT READINGS. THE CAR HAS TO RETURNED LESS THAN A MONTH OF PURCHASE BECAUSE OF A CLUNKING SOUND. THEY CLAIMED THAT THEY DID THE INSPECTION THE QUALIFY THE CAR AS CERTIFICATED, I TRULY DO NOT BELIEVE IT. I AM TIRED OF THE ISSUES AND NEED RESOLUTION. THERE WAS NO WAY YOU COULD AVOID THE SOUND, THEY GOT THE CAR IN MARCH 2014, I PURCHASED IN MAY 2014. ALSO, I HAD TO CONSTANTLY PUT AIR IN MY TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894515August 9, 2016
AIR BAGS
TAKATA RECALL - TODAY AFTER ENDLESS WAITING FOR THE DEALER TO BE ABLE TO REPAIR THE AIRBAGS IN OUR 2011 VW CC MY WIFE AND I DECIDED TO TRADE THIS CAR IN AS WE FELT THE RISK FOR AIRBAG RELATED INJURIES IN THE EVENT OF A DEPLOYMENT WERE NOT WORTH KEEPING THE CAR. WE WERE SHOCKED TO FIND THAT DEALERSHIPS WILL NOT EVEN TAKE THIS CAR IN ON TRADE DUE TO THE OPEN RECALL WITHOUT REMEDY. WE FEEL WE ARE NOW FORCED TO DRIVE A VEHICLE WITH A KNOWN SAFETY DEFECT THAT INCREASES OUR CHANCE OF INJURY AND/OR DEATH IN THE EVENT OF AN AIRBAG DEPLOYMENT. I ASKED A LOCAL VW DEALER TO BUY THE CAR BUT THEIR OFFER WAS FAR BELOW FAIR VALUE BECAUSE THEY STATED THE CAR WOULD HAVE TO SIT UNTIL THEY COULD FIX THE ISSUE. THEY OFFER NO BUY BACK PROGRAM THAT IS FAIR TO THE CONSUMER OR LOANER CAR UNTIL THIS COULD BE RESOLVED. AGAIN RESULTING IS MY FAMILY BEING FORCED TO DRIVE A VEHICLE WITH A KNOWN SAFETY ISSUE. I AM SHOCKED BY THIS BEING ALLOWED. I SPOKE WITH VW CUSTOMER SERVICE CENTER WHO ALSO OFFERED NO TIMEFRAME OR OPTIONS FOR ME AND MY FAMILY. I FAULT NOT ONLY TAKATA FOR NOT SUPPLYING THE REPLACEMENT PARTS IN A TIMELY MANNER BUT ALSO VOLKSWAGEN FOR NOT OFFERING ANY VIABLE OPTIONS FOR ME TO MAKE SURE MY FAMILY IS TRAVELING IN A SAFE VEHICLE. PLEASE PUT PRESSURE OF BOTH TAKATA AND THE MANUFACTURES TO REMEDY THIS SITUATION QUICKLY SO WE CAN EITHER GET OUR VEHICLE REPAIRED OR TRADE IT IN FOR A VEHICLE THAT IS SAFE TO DRIVE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893920August 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893981August 8, 2016
AIR BAGS
"TAKATA RECALL" CONSIDERING HOW SERIOUS THIS RECALL IS, I AM UNCOMFORTABLE AND HONESTLY SCARED TO EVEN DRIVE MY CAR. IF I AM IN A WRECK, ONE EVEN AT NO FAULT OF MINE, I COULD DIE FROM THE ONE PART OF THE CAR THAT IS SUPPOSED TO PROTECT ME? I WANT TO KNOW HOW LONG UNTIL MY CAR CAN BE SERVICED AND THIS CAN BE FIXED? THIS IS VERY SERIOUS AND I FEEL LIKE NOTHING IS BEING DONE SINCE I GOT MY LETTER STATING THE RECALL ABOUT TWO MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894085August 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/28/16*LJ UPDATED 11/02/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894218August 8, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893626August 5, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893643August 5, 2016
AIR BAGS
TAMARA RECALL. AIRBAG CAN RUPTURE AND CAUSE SERIOUS INJURY NO REMEDY OR COMPENSATION HAS BEEN OFFERED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893035August 4, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893091August 4, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893183August 4, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892963August 3, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893015August 3, 2016
AIR BAGS, ENGINE, FUEL/PROPULSION SYSTEM
TAKATA RECALL... HOW LONG ARE WE SUPPOSE TO RIDE AROUND IN A DANGEROUS VEHICLE IN HARMS WAY. THE RECALL WENT OUT IN FEBRUARY OF THIS YEAR AND HERE IT IS JULY WITH NO REMEDY. I NEED A LOANER VEHICLE OR A NEW VEHICLE FOR THIS DEATH TRAP I HAVE. I HAVE A TERRIBLE GAS LEAK IN MY FUEL LINE. THE GAS SMELL HAS MOVED INSIDE OF THE VEHICLE AND NO ONE CAN WITHSTAND IT. NOT ONLY IS THE SMELL EXTREMELY STRONG, BUT THE GAS LEAK IS EVEN MORE DANGEROUS THAN THE FAULTY AIRBAGS. INSURANCE COMPANIES TOTAL VEHICLES WHEN AIRBAGS DEPLOY, BUT VOLKSWAGEN THINKS IT'S OKAY FOR US TO RIDE AROUND IN VEHICLES WITH FAULTY, LIFE THREATENING AIRBAGS AND FAULTY FUEL LINES. THIS IS UNACCEPTABLE ON SO MANY LEVELS AND SOMETHING HAS TO BE DONE AND BE DONE IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892518August 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892697August 2, 2016
AIR BAGS
TAKATA RECALL. I WOULD LIKE TO GET RID OF THIS VEHICLE, BUT IT IS COSTING ME AN EXTRA $10,000 IN EQUITY BECAUSE OF THIS RECALL. IS THERE ANYTHING THAT CAN BE DONE TO NEGATE THIS SITUATION OR ASSIST IN GETTING RID OF THESE RECALLED VEHICLES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892130August 1, 2016
AIR BAGS
TAKATA RECALL VW ISSUED AN INTENT TO RECALL MY CAR APPROXIMATELY 6 MONTHS AGO. VW CLAIMS THEY STILL DO NOT HAVE THE PARTS TO PERFORM THE NECESSARY REPAIR. 6 MONTHS IS AN UNREASONABLE AMOUNT OF TIME TO DRIVE A CAR WITH AN ISSUE THAT CAN CAUSE SEVERE INJURY OR DEATH. HONDA IS PROVIDING RENTAL VEHICLES UNTIL CERTAIN CARS CAN BE FIXED. VW HAS COMMUNICATED NOTHING FURTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892204August 1, 2016
AIR BAGS
TAKATA RECALL I'M CONCERNED THAT I STILL CANNOT GET MY AIRBAG REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888340July 25, 2016
AIR BAGS, STEERING
TAKATA RECALL---RECEIVED LETTER STATING THAT THE AIRBAG IN THE STEERING WHEEL THAT MAY INFLATE DURING AN ACCIDENT MAY THROW OUT SHARP, STEEL PIECES OF METAL WHEN IT INFLATES. SAID IT WAS DANGEROUS TO DRIVE. NO ACCIDENT HAS HAPPENED AS YOUR LETTER ADVISED THAT IT IS TOO DANGEROUS TO DRIVE IT IN THIS CONDITION. THIS IS COSTING ME A LOT OF MONEY AND I WANT SOMETHING DONE IMMEDIATELY!!!!!!!! IT HAS BEEN MONTHS SINCE I WAS NOTIFIED AND THIS CAR IS VERY IMPORTANT TO OUR DAILY LIVES. NO INFORMATION HAS COME TO US REGARDING THIS AIR BAG ISSUE. I HAVE THOUSANDS OF DOLLARS TIED UP IN THIS CAR AND IT HAS BEEN MONTHS SINCE WE WERE NOTIFIED. I WANT SOMEONE TO CALL ME AT [XXX] OR MAIL TO [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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