Volkswagen CC Complaints

983 consumer complaints on file.

#10884984July 15, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED AND CAUSED THE HORN AND BLUETOOTH TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884774July 14, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884662July 13, 2016
UNKNOWN OR OTHER
OIL LEAKING FROM THE REAR MAIN SEAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884700July 13, 2016
POWER TRAIN
I OWN A 2010 VOLKSWAGEN CC WITH A DSG TRANSMISSION. WHILE THE VEHICLE IS IN PARK, IT SHIFTS INDEPENDENTLY FROM DRIVE TO NEUTRAL. IT HAS HAPPENED SEVERAL TIMES, INCLUDING WHILE DRIVING ON THE HIGHWAY. THE DEALER FAILED TO DIAGNOSE THE PROBLEM AND SIMPLY RECOMMENDED I REPLACE THE TRANSMISSION. AT A COST OF $5400. I ESCALATED THE ISSUE WITH VW OF AMERICA AND THEY WERE NO HELP . THEY AGREED THAT THEY ARE UNABLE TO DIAGNOSE THE CASE AND THAT ONLY REMEDY IS A NEW TRANSMISSION . . I THINK THIS IS A VW DSG TRANSMISSION COVERUP, JUST LIKE TDI EMMISSIONS CAR HAS APPROXIMATELY 84,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884169July 11, 2016
AIR BAGS
I HAVE BEEN NOTIFIED OF THE RECALL. THE DEALERSHIP SAYS THEY CAN NOT REPLACE IT, NO REPLACEMENT PARTS. I WANT A RENTAL CAR UNTIL IT IS FIXED. MY LIFE IS IN JEOPARDY WHEN I DRIVE, NOT A GREAT FEELING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883415July 7, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING 45 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AND A KNOCKING NOISE WAS HEARD UNDER THE HOOD. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID WAS LOW. IN ADDITION, WHEN THE GEAR SHIFTER WAS IN PARK, IT SHIFTED INTO REVERSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882517July 5, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882592July 5, 2016
AIR BAGS
TAKATA RECALL I AM UNCOMFORTABLE AND FEEL UNSAFE DRIVING MY CAR. I HAVE CALLED VW EVEN MONTH AND THE TELL ME THEY ARE WORKING ON THE PROBLEM AND ARE NOT AUTHORIZING RENTAL CARS. THEY HAVE TOLD ME THAT THE CAR IS PERFECTLY SAFE DRIVING. I HAVE CHECKED WITH DEALERS LIKE HONDA, BMW, MERCEDES, ALL OF WHICH HAVE CONCERNED CUSTOMER IN LOANER OR RENTAL CARS. I HAVE REPEATEDLY ASKED FOR VW TO ACCOMMIDATE ME AND THEY HAVE REFUSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882374July 3, 2016
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
TAKATA RECALL MY DSG IS FAULTY I AM HAVING A FEW CODES POP UP I'M COOKING MY VEHICLE TO A VOLKSWAGEN DEALER TO GET MY FAULTY AIRBAG RECALL FIX AND THEY NEVER TOLD ME THAT THE DSG WAS ON A RECALL. I WAS DRIVING ON THE HIGHWAY AND MY CAR GEAR STARTED FLASHING AND I LOST POWER AND NEARLY GOT INTO AN ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882024July 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882042July 1, 2016
AIR BAGS
TAKATA RECALL: I AM READING THAT PEOPLE ARE BEING INJURED AND DYING, AND THE NEWS SAYS TO STOP DRIVING THE CAR. THE DEALERSHIP HAS NO RESOLUTION. THERE IS NO TIME-LINE FOR A REPAIR. I USED YOUR LIVE CHAT AND WAS TOLD I COULD ASK FOR A RENTAL. THE DEALERSHIP SAID THAT NO RENTAL WILL BE PROVIDED, IT WAS UP TO ME TO TAKE THE RISK TO DRIVE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882038July 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/30/16*LJ UPDATED 09/07/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881779June 30, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881401June 29, 2016
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A SIGNIFICANT REDUCTION IN ENGINE POWER WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. MOST RECENTLY, THE ELECTRONIC POWER CONTROL WARNING INDICATOR ILLUMINATED AS THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881649June 29, 2016
ENGINE
THE ENGINE BEGAN TO STALL WHILE STOPPED AT A TRAFFIC LIGHT AND THE BATTERY LIGHT ILLUMINATED. I RESTARTED THE ENGINE AND CONTINUED. THE ENGINE FAILED AGAIN ON THE HIGHWAY AT FULL SPEED, TOTAL LOSS OF POWER. THIS TIME THE BATTERY, CHECK ENGINE AND EPC INDICATORS ILLUMINATED. VECHICLE WOULD NO LONGER TURN OVER AND WAS TOWED TO VW DEALERSHIP. IT HAS BEEN DIAGNOSED THAT THE CHAIN TENSIONER FAILED, CAUSING THE TIMING CHAIN TO LOSE POSITION THROWING THE CAMSHAFT, RODS AND PISTONS OUT OF SYNC RESULTING IN TOTAL ENGINE FAILURE. MY VECHICLE ONLY HAS APPROXIMATELY 85K MILES AND THERE IS NO SCHEDULED MAINTENANCE FOR THE TIMING CHAIN IN THE SERVICE MANUAL UNTIL 120K MILES. IT'S ALSO UNHEARD OF FOR AN ENGINE OF THAT MILEAGE TO LOSE TIMING WHILE RUNNING AND THAT IT GAVE NO PRIOR WARNING TO THE IMPENDING FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876771June 27, 2016
AIR BAGS
TAKATA RECALL - LETTER STATES: IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875736June 21, 2016
AIR BAGS
TAKATA RECALL PURCHASED THIS CAR AFTER FEBUARY RECALL. DID NOT KNOW THERE WAS A RECALL UNTIL I RECEIVED A NOTICE IN APRIL. DEALER NEVER MENTIONED THE RECALL OR THAT THERE WAS NO SOLUTION! I AM TAKING THIS CAR BACK TO DEALER TOMORROW AND ASKING FOR A REFUND! HOW CAN THEY SELL CARS WITH KNOWN ISSUES AND NO SOLUTION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874764June 17, 2016
AIR BAGS
TAKATA RECALL I LEASE A VW '14 CC AND RECEIVED THE RECALL LETTER IN THE MAIL IN APRIL AND VW IS YET TO HAVE A SOLUTION OR A REMEDY TO SOLVE THE AIRBAG ISSUE. BECAUSE OF THIS, I AM WANTING TO EXIT MY LEASE EARLY (LEASE IS UP IN MARCH '17). VW REFUSES TO BUY-BACK MY VEHICLE AND WILL NOT PROVIDE ME A DIFFERENT CAR TO DRIVE THAT IS SAFE WHILE THEY FIND A SOLUTION TO THE AIRBAG ISSUE. I DO NOT FEEL SAFE DRIVING MY CAR AND I FEEL IT IS VW RESPONSIBILITY TO RECTIFY THIS ISSUES AND ALLOW ME TO GET OUT FROM UNDER MY VEHICLE THAT IS NO LONGER SAFE TO DRIVE. I HAVE CONTACTED THE MANUFACTURER WHO REFUSES TO PROVIDE ANY HELP OR BUY BACK ANY VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874619June 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874544June 16, 2016
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO MOVE FORWARD. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CYLINDER, ALTERNATOR, BATTERY, AND MULTIPLE PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT ALL THE DIAGNOSED PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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