Volkswagen CC Complaints

983 consumer complaints on file.

#10907672September 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907687September 19, 2016
AIR BAGS
TAKATA RECALL. I HAVE BEEN TRYING TO GET THIS AIRBAG REPLACED IN MY DAUGHTERS CAR. WE LIVE IN FLORIDA AND HER CAR IS LISTED ON THE RECALL LIST WHICH IS STILL OPEN. I PRAY EVERYDAY THAT SHE IS SAFE IN THIS CAR, WE CAN NOT AFFORD TO REPLACE AN ENTIRE CAR OR GET A RENTAL FOR MONTHS AT A TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907474September 18, 2016
AIR BAGS
TAKATA RECALL I PURCHASED A CPO CVW CC SPORT FROM AND HAVE GONE TO MY LOCAL VW DEALER IN LA QUINTA CALIFORNIA SEVERAL TIMES ABOUT THIS RECALL. I AM AN 82-YEAR OLD WOMAN THAT FREQUENTLY TRAVELS BY CAR BETWEEN LA QUINTA AND LOS ANGELES. I AM VERY CONCERNED ABOUT BEING IN AN ACCIDENT ALONG THE MUCH TRAVELED HIGHWAYS BETWEEN THE TWO AREAS KNOWING MY AIR-BAG MIGHT NOT WORK. I HAVE HAD ARTERIAL STENTS IMPLANTED AND SHOULD I GET IN AN ACCIDENT THE DEBRIS FROM A FAULTY AIRBAG COULD KILL ME. I NEED THIS FIXED OR VW SHOULD OFFER TO REPLACE MY CAR. WHAT CAN I DO? CAN YOU HELP IN ANY WAY? THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907183September 16, 2016
AIR BAGS
"TAKATA INFLATORS" - I RECEIVED A LETTER IN APRIL OF 2016 STATING THAT MY CAR IS SUBJECT TO THE TAKATA AIRBAG RECALL. THE LETTER STATED THAT "A RECALL REPAIR IS NOT YET AVAILABLE." IT IS NOW SEPTEMBER AND I HAVE STILL RECEIVED NO INDICATION AS TO WHEN THE PARTS WILL BE AVAILABLE NOR WHEN THE REPAIR WILL BE MADE. I HAVE CALLED VW FINANCE AND THEY TOLD ME TO CALL VW CORPORATE. I CALLED VW CORPORATE AND THEY TOLD ME THAT THEY DO NOT HAVE A TIMELINE AS TO WHEN THE PARTS WILL BE IN. AS FAR AS I AM CONCERNED THIS IS UNACCEPTABLE. THE LETTER FROM VW STATES VERBATIM: "TAKATA HAS REPORTED THAT THE DRIVER FRONTAL AIRBAG INFLATOR COULD POTENTIALLY RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS." I AM CONCERNED FOR MY SAFETY DRIVING IN THIS VEHICLE!!! I HAVE CONTACTED THE DEALERSHIP AND THEIR RESPONSE IS: "REMEMBER, THERE ARE 60 MILLION CARS TO BE REPAIRED WORLDWIDE. TROPICAL CLIMATE AREAS WILL BE FIXED FIRST. REPAIRS WILL GO SOUTH TO NORTH FOR CUSTOMERS, THEN SOUTH TO NORTH FOR DEALERS. DUE TO THE CLIMATE IN THE NORTHEAST THE CONDITIONS DON'T MATCH THE WEATHER THAT IS THE PROBLEM. IT IS, APPARENTLY, A COMBINATION ON HEAT AND HUMIDITY. VW DID NOT MAKE THE AIRBAGS. THERE ARE (3) COMPANIES IN THE WORLD MAKING THE REPLACEMENTS.THAT IS ALL THE INFO I HAVE, FOR NOW." UNACCEPTABLE!!!!!!! VOLKSWAGEN WILL FIND THE PARTS WHEN SOMEONE GETS INJURED OR KILLED!! THIS IS A TRAVESTY!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907263September 16, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906746September 14, 2016
AIR BAGS
TODAY I NOTICED THAT THE STEERING WHEEL SURFACE IS CRACKING ALONG AIRBAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906229September 13, 2016
AIR BAGS
TAKATA RECALL VW IS NOT ABLE TO TELL WHEN A REPLACEMENT AIRBAG WILL BE AVAILABLE, NOR ASSIST WITH A REPLACEMENT VEHICLE. THE RISKS SEEM TO BE HIGHER WITH OLDER CARS AND GIVEN THE AGE OF MY CAR THIS MATTER SHOULD BE RATED WITH URGENCY. IT'S BEEN OVER A YEAR SINCE THE TAKATA ISSUE WAS MADE PUBLIC AND IT'S UNACCEPTABLE FOR A CONSUMER TO DRIVE AN UNSAFE CAR FOR SUCH AN EXTENDED PERIOD OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905663September 11, 2016
ENGINE
TIMING CHAIN TENSIONER PROBLEMS. HUGE NOISE ON ENGINE START, ENGINE SHAKING. REPAIRING COST TOO HIGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905491September 10, 2016
AIR BAGS
TAKATA RECALL- I WAS SENT NOTIFICATION ABOUT THE RECALL VIA MAIL BACK IN FEBRUARY. I CALLED THE NUMBER LISTED TO GET MORE INFORMATION AS WELL AS SET UP A DATE TO TAKE CARE OF THE ISSUE. I WAS INFORMED THAT NO RESOLUTION HAD BEEN PUT INTO PLACE AT THAT TIME. MY VEHICLE IS STATIONARY AT THIS POINT, I WOULD LIKE TO DRIVE MY CAR AND NOT BE IN FEAR OF MY LIFE WITH SOMETHING THAT WOULD HOPEFULLY SAFE MY LIFE AND NOT TAKE MY LIFE. IF WOULD LIKE TO GIVE THE CAR BACK TO THE DEALERSHIP AND START OVER.IT IS NOT FAIR THAT I HAVE PURCHASED THIS VEHICLE HAVE NOT USED IT AS I PLEASE BECAUSE OF THE FEAR OF THE METAL FRAGMENTS IN THE AIRBAGS.I WOULD LIKE A RESOLUTION IMMEDIATELY SO THAT I CAN IN FULL CONFIDENCE DRIVE AND ENJOY MY VEHICLE. I PURCHASED IT IN 2013 WITH JUST 23,000 MILES AND AS OF THIS DATE IT HAS ONLY 60,000. THANK YOU VERY MUCH FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905505September 10, 2016
AIR BAGS
TAKATA RECALL. MY VEHICLE HAS RECALLED AIRBAGS, AND VOLKSWAGON CURRENTLY HAS NO SOLUTION TO THE PROBLEM. VOLKSWAGON SENT ME A NOTICE 6 MONTHS AGO, TELLING ME ABOUT THE DEFECTIVE AIRBAGS. THERE SHOULD BE A SOLUTION AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904999September 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905045September 9, 2016
AIR BAGS
TAKATA RECALL - RECEIVED AN APRIL 2016 LETTER FROM VW CONCERNING THE AIRBAG RECALL OF FEBRUARY, 2016. AND, SINCE THE LETTER NOTHING HAS BEEN SCHEDULED. I HAVE NOT HEARD A WORD OR A CALL. 6-MONTHS IS A LONG TIME!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905092September 9, 2016
ENGINE
AT ABOUT 43K MILES I WAS DRIVING ON A MULTI LANE HIGHWAY WHEN THE CAR STARTED VIOLENTLY TREMBLING/JERKING THEN SPUTTERED AND TURNED OFF. I WAS ABLE TO TURN IT BACK ON AND GET ONTO A SIDE MEDIAN. THE CAR CONTINUED TO JERK I DROVE TO DEALERSHIP IMMEDIATELY A FEW MILES AWAY. BY THE TIME I GOT THERE IT WAS NO LONGER JERKING AND ONLY RANDOM MISFIRES IN THE ENGINE WHERE FOUND ON DIAGNOSTIC TESTING. THE CAR SINCE BEFORE THAT TIME AND STILL HAS A LOW LEVEL BUT NOTICEABLE TREMBLE WHEN IT IS IDLE. I HAVE BEEN TO THE DEALERSHIP SEVERAL TIMES TO HAVE IT ADDRESSED BUT THEY CLAIM TO NOT BE ABLE TO REPRODUCE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904639September 8, 2016
AIR BAGS
THE RECALL HAS BEEN OUT FOR OVER 6 MONTHS AND STILL NO REMEDY - THIS IS DANGEROUS! NO CRASH HAS OCCURRED..... YET!! BUT THERE IS A 21 YEAR OLD MALE COLLEGE STUDENT DRIVING THE CAR. NEED A REMEDYASAP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904743September 8, 2016
AIR BAGS, STRUCTURE:BODY
"TAKATA RECALL" I WAS SENT A LETTER DESCRIBING THIS RECALL AND THE POTENTIAL DANGER TO MYSELF OF ANYONE DRIVING THE VEHICLE. IT STATED THAT IT COULD DEPLOY AT ANY TIME AND THAT THE SHARDS OF METAL FROM THE BAG COULD KILL OR DISFIGURE ME AND ALSO COULD HARM OTHER MOTORISTS. PART STILL IS NOT AVAILABLE. MY QUESTION IS SHOULD I CONTINUE DRIVING THIS VEHICLE AND GAMBLE IT WONT KILL MYSELF OR OTHERS OR CAN I MAKE THEM FURNISH ME A VEHICLE UNTIL PARTS ARE AVAILABLE FOR THE RECALL REPAIR? THANK YOU: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903491September 3, 2016
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
"TAKATA RECALL" WILL THE PROBLEM BE FIXED, I DO NOT WANT TO PURCHASE ANOTHER CAR AT THIS TIME, BUT IT LOOKS AS IF I WILL BE FORCED TO DO SO. I ALSO HAVE SOME ELECTRICAL ISSUES WITH THE CAR THE AIR PRESSURE IN THE TIRES AND THE LIGHTS KEEP GOING OUT TO REPLACE THEM EVERY 4 TO 6 MONTHS IS CRAZY.. THE DEALERSHIP HERE WANTS TO PUT ME IN A NEW CAR AND AS HE SAID EAT THE COST TO REPLACE, WHY DON'T THEY JUST PAY OFF THE CAR AND I CAN CUT MY LOSSES AND START OVER WITH A CAR OF MY CHOICE, I'M BEING FORCED BACK INTO A VW CAR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902984September 1, 2016
STEERING, WHEELS
DRIVING DOWN HIGHWAY AND STEERING WHEEL TOOK THE CAR LEFT, LOST CONTROL AND CRASHED. ENTIRE WHEEL AND AXLE WAS OFF VEHICLE. LUCKY THAT THE DRIVER AIRBAG OPENED AS THERE WAS AN OPEN RECALL ON IT FOR POSSIBLE DEFECT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10903083September 1, 2016
AIR BAGS
TAKATA RECALL - NO KNOWN REMEDY AND MAKES SELLING THE CAR DIFFICULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899767August 31, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/30/16*LJ UPDATED 03/09/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899841August 31, 2016
ENGINE
REAR MAIN SEAL LEAKING OIL, SEEMS TO BE A COMMON ISSUE ON THESE CARS WITH THE TSI ENGINE. DEALER NEEDS ADDRESS THIS ISSUE, MANY CONSUMERS ARE REPORTING THIS IS A FAILURE FROM THE FACTORY. I JUST PAID $1000 TO FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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