Volkswagen CC Complaints

983 consumer complaints on file.

#10872371June 3, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2016. THE DEALER ADVISED THAT THE PART FOR THE REPAIR MAY BE RECEIVED WITHIN ONE YEAR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872243June 2, 2016
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, POWER TRAIN
BATTERY DIED AND SINCE THEN MY PARKING BRAKE HAS MALFUNCTIONED, STALLING WHILE DRIVING, AND CAR SEEMED TO NOT BE CHANGING GEARS, LEFT ME STRANDED. I DIDN'T EVEN SEE THIS OMING BECAUSE I HAD. O SIGNS OF TROUBLE, STARTED UP AND RAN WELL UNTIL HOT THEN WOULD STALL OUT, WOULD START UP, THEN SEEMED LIKE IT WAS SWITCHING GEARS ON ITS OWN. THIS WOULD HAPPENED WHILE DRIVING ON CITY STREETS, AT STOP LIGHTS AND EVEN AT 65 MPH ON FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871524May 31, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871624May 31, 2016
AIR BAGS
TAKATA RECALL - I'VE BEEN HEARING ABOUT THIS RECALL FOR OTHER MANUFACTURES FOR THE PAST YEAR. I JUST RECEIVED MY NOTIFICATION FROM VW FEW WEEKS AGO. I'VE BEEN UNABLE TO GET THIS RECALL COMPLETED DUE TO VW NOT HAVING THE PARTS AVAILABLE TO CORRECT THE ISSUE. IN THE MEANTIME I'VE HEARD DEATHS HAVE BEEN REPORTED DUE TO THIS DEFECT AND IT DOESN'T SEEM LIKE VW IS MOVING FAST ENOUGH TO CORRECT THE ISSUE. SO, AS OF THIS CORRESPONDENCE I'M STILL TAKING A CHANCE EVERYDAY AND RISKING DEATH, EVEN IF I GET INTO A MINOR FENDER BENDER THAT CAUSES THE AIRBAGS TO DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870586May 24, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER RECALL CONCERNING THE AIR BAGS. THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED FOR THE RECALL REMEDY. THE MANUFACTURER WAS ALSO UNABLE TO PROVIDE A SPECIFIC TIME FRAME THAT THE PARTS WOULD BECOME AVAILABLE. THE DEALER DID NOT PROVIDE A TIME FRAME SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/29/16*LJ UPDATED 07/11/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865314May 17, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/02/16. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865383May 17, 2016
AIR BAGS
TAKATA RECALL: OUR CAR HAS A TAKATA RECALL. WE DO NOT FEEL SAFE DRIVING OR HAVING OUR 17 YEAR OLD DAUGHTER DRIVING IT. NO RENTAL OR LOANERS HAVE BEEN OFFERED. ACCORDING TO CUSTOMER SERVICE AT VW CUSTOMER CARE THE NHTSA IS NOT REQUIRING THEM TO OFFER THIS. WE CANNOT AFFORD TO RENT A VEHICLE INDEFINITELY (THERE IS NO TIMEFRAME FOR REPAIR), RECALL STATES THE PROBLEM COULD RESULT IN DEATH, IT SEEMS ILLEGAL NOT TO HAVE A SAFE CAR PROVIDED UNTIL A REPAIR IS AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865181May 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME THAT THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865250May 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 (NA) VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865098May 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD BE ABLE TO ASSIST AND TO CONTINUE TO OPERATE THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864934May 14, 2016
AIR BAGS
VW IS NOT DOING ANYTHING TO SOLVE THE TAKATA SDI DRIVER AIRBAG RECALL! CALLED THE DEALERSHIP, PALMETTO 57TH IN MIAMI. SPOKE TO SERVICE MANAGER ROLANDO WHO ADVISED THEY COULD NOT PROVIDE LOANER UNLESS VW CORPORATE AUTHORIZED IT, AND VW HAD NO SOLUTION AT THE MOMENT. CALLED VW CORPORATE AT 1-800-893-5298 AND WAS ADVISED THAT VW IS NOT PROVIDING LOANER CARS, AND WOULD NOT TEMPORARILY REMOVE AIRBAGS UNTIL THEY FIND A SOLUTION. I ADVISED THAT I HAVE A PREGNANT WIFE, AND NEED A TEMPORARY SOLUTION. THEY STATED THAT THERE IS NOTHING THEY CAN DO BASED ON THE CORPORATE POLICY THAT HAS BEEN IMPLEMENTED BY VW. MY COUSIN-IN-LAW HAS AN ACURA TL WITH THE SAME AIRBAG PROBLEM. HE TOOK IT TO THE DEALERSHIP, AND GOT A RENTAL CAR AT NO COST UNTIL HIS CAR CAN BE FIXED. I GUESS SOMEONE HAS TO DIE IN ORDER FOR VW TO TAKE CORPORATE ACTION. I PRAY THAT IS NOT MY WIFE AND MY UNBORN BABY! PS: WE OWN THREE LATE MODEL VW'S. WE ARE SELLING ALL OF THEM AND NEVER BUYING ANOTHER ONE AGAIN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864765May 13, 2016
AIR BAGS
5/2/2016 - LOS ANGELES, CA TAKATA RECALL - THERE ARE NO OPTIONS GIVEN TO US AT THIS TIME KNOWING THAT METAL FRAGMENTS CAN CAUSE INJURY OR DEATH TO MYSELF. I DON'T FEEL SAFE DRIVING MY VEHICLE AND WANT EITHER ANOTHER CAR TO DRIVE OR THE OPTION TO GET OUT OF MY LEASE. I FEEL UNSAFE AND SCARED TO DRIVE MY VEHICLE. AND THIS IS UNFORTUNATE BECAUSE I DO LOVE MY CAR. I HAVE CALLED VOLKSWAGEN AND MY DEALERSHIP AND NO ONE IS DOING ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864172May 10, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864199May 10, 2016
STRUCTURE
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING AT 80 MPH, THE TRUNK OPENED INDEPENDENTLY SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864260May 10, 2016
AIR BAGS
TAKATA RECALL. I CALLED VW AND THEY HAVE NO DATE TO FIX THE RECALL NHTSA: 16V078
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863365May 5, 2016
AIR BAGS
TAKATA RECALL: I HAVE NOT HAD A SAFETY PROBELM AS YET. HOWEVER, I AM VERY CONCERNED ABOUT DRIVING A POTENTIALLY UNSAFE VEHICLE. I CONTACT VOLKSWAGEN AND REQUESTED A LOANER VEHICLE AT NO CHARGE. THEY DECLINED TO PROVIDE THIS SOLUTION. THIS LEAVES ME THE OPTIONS OF PAYING SOMETHING I SHOULD NOT HAVE TO OR DRIVING AN UNSAFE VEHICLE. OF NOTE: WE HAVE A HONDA CRV WHICH IS AFFECTED BY THIS RECALL AND THE HONDA DEALER IS PROVIDING A REPLACEMENT VEHICEL AT NO CHARGE TO ME. THE SAME SOLUTION SHOULD BE OFFERED BY VOLKSWAGEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863387May 5, 2016
AIR BAGS
TAKATA RECALL THIS ISSUE WAS REPORTED ON 2/9/16. THREE MONTHS HAS PASSED AND NO SOLUTION HAS BEEN PROVIDED. I REFUSE TO DRIVE AROUND IN A CAR NOT FIT FOR THE ROAD. EVERY DAY THAT PASSES THERE COULD BE AN 11TH OR 12TH DEATH. THIS IS A SCARY EXPERIENCE. I PLAN TO INITIATE A LAW SUIT AGAINST VOLKSWAGEN FOR PUTTING ME IN HARMS WAY AND NOT RESOLVING MY ISSUE IN A TIMELY FASHION. I JUST WANT TO BE SAFE WHEN I TRAVEL, NOT WORRY ABOUT MY CAR BEING SAFE ENOUGH TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863483May 5, 2016
STEERING
STARTED THE CAR AND THE RED STEERING WHEEL LIGHT CAME ON. I HAVE NO POWER STEERING. TURNED THE CAR OFF, RESTARTED AND POWER STEERING WAS ACTIVE AND RED LIGHT WAS OFF BUT THE EFFORT TO TURN WAS LIGHTER THAN NORMAL. THE NEXT TIME WE STARTED THE CAR WE HAD NO POWER STEERING AGAIN. THIS IS VERY DANGEROUS, WHEN IT DOES WORK IT OVER CORRECTS THE STEERING AT HIGHWAY SPEEDS. WHEN NOT WORKING MY WIFE CAN NOT TURN THE WHEEL. THE DEALER DIAGNOSED A SHORT IN THE STEERING RACK. $2000 TO FIX SOMETHING THAT SHOULD LAST AT LEAST 100,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863164May 4, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ....UPDATED 07/05/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862468May 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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