Volkswagen CC Complaints

983 consumer complaints on file.

#10899829August 31, 2016
WHEELS
I HAVE A 2013 VOLKSWAGEN CC, RIGHT NOW IT HAS ONLY 23,000 MILES AND THE TIRES ARE CRACKING SO BADLY, THE CAR WAS IN SERVICE ON 2014 WHICH PRETTY BRAND NEW, I WANT DOT TO RE CERTIFIED THIS TIRE MAKE SURE IT PASS DOT STANDARD I WILL SUBMIT IMAGES UPON REQUEST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899108August 29, 2016
FUEL/PROPULSION SYSTEM
FUEL CAP OPEN DISPLAYED ON INSTRUMENT CLUSTER, CHANGED TO CHECK ENGINE LIGHT AFTER A FEW HUNDRED MILES. FILLING CAP TIGHT, GOOD SEAL. SMELL OF FUEL EXTERIOR TO VEHICLE. PASSENGER SIDE REAR. REMOVED REAR SEAT AND INSPECTED FUEL LIFT PUMP. PUMP PLASTIC HOUSING CRACKED, LEAKING FUEL WHENEVER ENGINE IS RUNNING. FUEL LEAKS FROM TOP OF PUMP AND DRIPS TO EXTERIOR OF CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899331August 29, 2016
AIR BAGS
TAKATA RECALL - THE RECALL WAS ANNOUNCED 2/2016. IT IS NOW ALMOST 9/2016 AND VOLKSWAGEN REPORTS THAT THERE IS NO REMEDY YET. THIS AIRBAG ISSUE IS POTENTIALLY LETHAL AND THEY ARE LETTING PEOPLE CONTINUE TO DRIVE AROUND. WHERE IS THE ACCOUNTABILITY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902066August 28, 2016
AIR BAGS
MY VEHICLE HAS A RECALL FOR THE AIRBAG WHICH IS VERY IMPORTANT IN CASE OF AN ACCIDENT I TOOK MY CAR TO VOLKSWAGON AND THEY SAID THEY PUT A COVER OVER THE CLOCK SPRING AND THE RECALL STATES THAT IF THE AIRBAG LIGHT IS NOT ON YET THEY ARE TO JUST PUT A COVER OVER IT TO REDUCE THE AMOUNT OF DIRT AND DUST THAT GETS IN THERE IF YOUR AIRBAG LIGHT IS NO WHICH MY IS CORRECT STILL THEY ARE TO REPLACE THE WHOLE CLOCKSPRING WHICH THEY DID NOT THAT IS WHY MY CAR IS STILL TELLING ME THEREGARDING IS A MALFUNCTION OBVIOUSLY SO I TOOK MY CAR BACK TO VOLKSWAGON THEY SAID THERE'S NOTHING THEY CAN DO I WOULD HAVE TO PAY FOR A DIAGNOSIS TEST FOR $100 WHICH MAKES NO SENSE BECAUSE IT'S THEIR RECALL NOT MINE WHY DO I HAVE TO PAY WHEN IT'S CLEARY A RECALL IN WHICH IF THEY JUST REPLACED IT IT WOULD MOST LIKELY FIX IT START DATE 02-09-2016 DESCRIPTION TAKATA HAS REPORTED THAT THE DRIVER FRONTAL AIRBAG INFLATOR COULD POTENTIALLY RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS. REMEDY REPLACE DRIVER AIRBAG INFLATOR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10898719August 26, 2016
ENGINE, POWER TRAIN
I OWN A 2013 VC CC WITH ABOUT 76,000 MILES ON IT. CAR IS AN EXCELLENT CONDITION AND IS STILL PRETTY NEW WHEN SUDDENLY MY CAR BEGAN TO SHUT OFF WHILE DRIVING. THERE WERE NO PROGRESSION OF PROBLEMS. THE ISSUE OCCURRED SUDDENLY. WHILE DRIVING ON THE ROAD OR WHILE STATIONARY AT A RED LIGHT, ALL THE SUDDEN WHILE ATTEMPTING TO ACCELERATE, THE CAR WOULD BEGIN JERKING AND THE ENGINE WOULD JUST REV UP AS IF THE CAR WAS IN NEUTRAL POSITION UNTIL EVENTUALLY SHUTTING OFF AND PARKING AND ENGINE INDICATOR LIGHTS WOULD TURN ON. IF I WAS STOPPED AT A LIGHT IN DRIVE POSITION, THE PARKING LIGHT WOULD SUDDENLY TURN ON AND I WOULD HAVE NO MOBILITY OF THE VEHICLE. THE CAR WOULD STILL BE ON, BUT WOULD NOT MOVE. I WOULD HAVE TO POSITION IT IN PARK, RESTART THE VEHICLE AND IT WOULD JUMP START BEFORE THE SAME PROBLEM OCCURRED AGAIN AND AGAIN AND AGAIN. AFTER TAKING IT TO THE DEALER, I WAS INFORMED THAT I WOULD HAVE TO REPLACE THE MECHATRONIC UNIT, WHICH IS BASICALLY THE COMPUTER THAT CONTROLS THE TRANSMISSION. REPLACEMENT COSTS WERE $1800. THEY WERE GENERALLY UNSURE OF WHY A NEW VEHICLE WOULD HAVE THESE ISSUES, MENTIONING IT MAY HAVE BEEN WATER DAMAGE FROM STREET FLOODING OR MOISTURE GETTING INTO THE UNIT. EITHER WAY I FEEL IN A BRAND NEW CAR, THESE ISSUES SHOULD NOT BE OCCURRING AND ARE EXTREMELY DANGEROUS IF I HAD BEEN DRIVING ON A HIGHWAY AND THEN THE VEHICLE SUDDENLY SHUTS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898733August 26, 2016
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. IN ADDITION, THE HORN AND ALL THE BUTTONS ON THE STEERING WHEEL FAILED TO OPERATE. THE AIR BAG AND STEERING WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT EVERYTHING IN THE STEERING WHEEL AND THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE CLOCK SPRING WAS INDEPENDENTLY REPLACED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898912August 26, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR AND THERE WAS NOT AN ALTERNATE TRANSPORTATION OPTION PROVIDED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898145August 24, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898194August 24, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897571August 22, 2016
AIR BAGS
TAKATA RECALL; BECAUSE VW APPARENTLY DOESN'T CARE ABOUT THE SAFETY OF ITS CUSTOMERS AND REFUSED TO OFFER A TIMELY FIX TO THIS PROBLEM, I DECIDED RATHER THAT DRIVE A POTENTIAL BOMB, TO GET RID OF THE CAR, SUFFERING A SEVERAL THOUSAND DOLLAR DECREASE IN VALUE AT TRADE-IN BECAUSE OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897109August 19, 2016
AIR BAGS
TAKATA RECALL: I WAS NOTIFIED IN APRIL THAT MY CAR WAS ONE THAT HAD A DEFECTIVE AIRBAG THAT COULD POTENTIALLY EXPLODE AND KILL ME (NICE). IT IS NOW MID WAY THROUGH AUGUST IN GA ( HIGH RISK/HUMIDITY STATE) AND I AM STILL BEING TOLD THERE IS NO TIME FRAME AS TO WHEN THE PARTS WILL BE AVAILABLE. THIS TO IS UNACCEPTABLE SEEING AS THIS IS MY ONLY FORM OF TRANSPORTATION (CAN'T RENT A CAR FOR A YEAR).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897226August 19, 2016
STEERING
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT STATED THAT THE HARDWARE FOR THE STEERING WHEEL WAS ON A NATIONAL BACK ORDER FOR A MANUFACTURER'S RECALL. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE DEALER WOULD BE SUPPLIED WITH THE PARTS FOR THE RECALL REPAIR. THE CONTACT AHD NOT EXPERIENCED A FAILURE. THE VIN AND NHTSA CAMPAIGN NUMBER WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896915August 18, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896288August 16, 2016
ELECTRICAL SYSTEM, WHEELS
TIRE PRESSURE SENSOR WILL NOT GO OUT EVEN AFTER RESET THE ENGINE LIGHT INADVERTENTLY GOES ON, THE SAME FOR THE STEERING COLUMN AND THEN MY PHONE STOPS PAIRING CORRECTLY WITH THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895863August 15, 2016
AIR BAGS
TAKATA RECALL. I WAS INFORMED MANY MONTHS AGO THAT MY CAR IS AFFECTED BY THE TAKATA AIR BAG RECALL. THE DEFECT STATES THAT IF I AM IN AN ACCIDENT THE INFLATION MECHANISM CAN RUPTURE AND KILL OR SERIOUSLY INJURE THE DRIVER. EVERY TIME I CHECK WITH MY DEALER I'M TOLD NO FIX IS AVAILABLE. THIS IS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895793August 14, 2016
AIR BAGS
NOTHING HAS HAPPENED YET, I RECEIVED THE RECALL NOTICE AND HAVE HAD MY VEHICLE IN FOR WARRANTY REPAIRS 3 TIMES IN THE PAST 4 MONTHS, EACH TIME I REQUEST FOR THE AIRBAG RECALL TO BE FIXED AND EVERY TIME I AM TOLD THEY DON'T HAVE THE EQUIPMENT OR REPLACEMENT PARTS FOR IT. I WAS JUST RECENTLY INVOLVED IN AN AUTO ACCIDENT IN WHICH THE DRIVERS AIRBAG AND KNEE BOLSTERS FAILED TO DEPLOY, CAUSING ME PRETTY SEVERE PAIN AND INJURY. I AM NOW AFRAID TO DRIVE MY NEW VOLKSWAGEN SINCE I HAVE RECEIVED THE SAFETY RECALL NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895126August 11, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895141August 11, 2016
AIR BAGS
THE NEARBY VW OF VENTURA DEALERSHIP REFUSED TO PROVIDE ME WITH THE LOANER WHILE THEY FIX THE RECALL ISSUE AS PER NHTSA DIRECTIVES. THE SERVICE MANAGER LAUGHED AT ME OVER THE PHONE SAYING THERE IS NO REMEDY SO GO AND DO WHATEVER YOU WANT AS WE DON'T PROVIDE LOANERS. I'M SPEECHLESS. I HAVE A DISABLED FAMILY MEMBER TO CARRY TO APPOINTMENTS. I'M MORE THAN UPSET. DESPITE THIS FACT THAT THE VEHICLE IS UNSAFE TO DRIVE AND I WAS NOT AWARE OF RECALL , NEVER RECEIVED A NOTIFICATION LETTER ABOUT IT FROM VW. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895151August 11, 2016
AIR BAGS
TAKATA RECALL I AM DRIVING MY CAR AND FIND OUT THE DANGER OF THE TAKATA AIRBAGS, AND NOTHING CAN BE DONE AT THIS TIME?? IT'S ABSURD! WHEN IS THIS GOING TO BE RECTIFIED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894727August 10, 2016
AIR BAGS
AIRBAG REPLACEMENT NOT AVAILABLE. AFRAID TO DRIVE IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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