Toyota Sienna Complaints
9,048 consumer complaints on file.
- #11374029November 10, 2020SUSPENSION
ONE WEEK AGO I GOT IN MY CAR TO GO TO WORK AND WHEN I START DRIVING I HEARD A STRANGE NOISE EVERY TIME I TURN MY STREEING WHEEL . SO I TOOK MY CAR TO MY MECHANIC AND HE FOUND THAT MY FRONT STRUT MOUNT ON DRIVER SIDE OF VEHICLE IS DAMAGED . HE TOLD ME THAT THIS PART IS NOT SUPPOSED TO GO BAD AS YET ON MY CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11374055November 10, 2020FUEL/PROPULSION SYSTEM
MY FUEL PUMP HAS BEEN REPLACED BY THE DEALER WITH THE RECALLED PART. THE VEHICLE STILL DOES THE SAME THING IT HAS BEEN DOING SINCE PURCHASING. IT ACTS LIKE IT IS NOT GETTING GAS SO HESITATES MULTIPLE TIMES CONSTANTLY WHILE DRIVING. SOMETIMES I PULL OUT AND THERE IS A DELAY IN THE ENGINE GETTING GAS THEN IT KICKS IN AND IS A JERKY RIDE. IT MOSTLY HAPPENS BELOW 45 MPH. I HAVE FELT THE DELAY OCCASIONALLY ABOVE 55 MPH. THE PROBLEM IS NOT THE FUEL PUMP THAT THEY ARE RECALLING SINCE I ALREADY HAVE THE NEW ONE AND THE PROBLEM IS NOT FIXED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11373588November 7, 2020SERVICE BRAKES, STEERING
TRACTION CONTROL WARNING SOUNDS AND VEHICLE AUTO BRAKES - HARD. CONDITIONS WERE CLEAR. OFTEN THIS HAPPENS WHILE THE VAN IS IN A CURVE. SPEEDS VARY FROM 30S TO 70S (ON THE INTERSTATE). THIS CREATES A VERY UNSAFE SITUATION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11373151November 5, 2020ENGINE
WHILE DRIVING I HEARD A NOISE COMING FROM THE ENGINE. I STOPPED AND PARK THE VEHICLE, OPENED THE HOOD AN NOTICED OIL ALL OVER THE BOTTOM PART OF THE ENGINE. (OIL LEAK OR SEEP FROM THE ENGINE OIL COOLER PIPE).I PURCHASED THIS VEHICLE FROM A TOYOTA DEALERSHIP IN STANFORD CT. AND I WAS NEVER ADVISED OF THIS ISSUE, NOR FROM TOYOTA OR THE DEALERSHIP ITSELF, EVEN THOUGH A COMMUNICATION WAS SENT TO ALL TOYOTA DEALER PRINCIPALS, SERVICE MANAGERS, PARTS MANAGERS. I SPENT $60.00 DOLLARS FOR TOW TRUCK / $148.14 ON TOYOTA ORIGINAL PARTS / $270.00 FOR LABOR. I SPOKE TO TWO COMPANY TOYOTA REPRESENTATIVE AND WAS INFORMED THAT THEY NO LONGER ARE RESPONSIBLE FOR COVERING THIS PROBLEM AS WARRANTY COVERAGE EXPIRED ON MARCH OF 2020.I WAS EXPECTING FOR TOYOTA TO COVER MY EXPENSES AS THIS IS A FACTORY ENGINEERING DESIGN DONE WRONG. ROBERTO MARTINEZ 374 WADSWORTH AVE APT 6C NEW YORK, NY 10040
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11372932November 3, 2020FUEL/PROPULSION SYSTEM
TOP HINGE ON FUEL COVER DOOR BROKEN AFTER 52K MILES. FROM SEARCHING ONLINE, IT SEEMS TO BE A REPORTED ISSUE WITH THE SIENNA DUE TO REQUIRED PRESSURE TO CLOSE THE FUEL COVER DOOR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11372479October 31, 2020ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
TRACTION CONTROL AND ABS ACTIVATED ON DRY ROADS ACTING LIKE THE VEHICLE THOUGHT IT WAS GOING INTO A SLIDE/SKID. THIS COULD HAVE CAUSED A SERIOUS CRASH!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11372307October 29, 2020STRUCTURE:BODY, UNKNOWN OR OTHER
POWER DOOR CABLE BROKE,DOOR DOES NOT OPEN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11372319October 29, 2020UNKNOWN OR OTHER
2008 SIENNA DASHBOARD CRACKING AND IS SHINY AND STICKY. THE SHININESS PRODUCES A GLARE ON THE WINDSHIELD AND IS A SAFETY HAZARD. THIS PROBLEM STARTED A FEW MONTHS AFTER THE 10 YEAR EXTENDED WARRANTY OFFERED BY TOYOTA EXPIRED. TRIED CONTACTING TOYOTA AND REFUSED TO HELP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11365893October 23, 2020ELECTRONIC STABILITY CONTROL (ESC)
WHEN DRIVING IN PERFECTLY DRY CONDITIONS AND GOING ANYWHERE FROM 30-70 MPH ON A WINDING ROAD OR HIGHWAY, THE VSC LIGHTS WILL COME ON AND THE ALARM WILL SOUND AND YOU CAN'T ACCELERATE. IT'S VERY SCARY AND DANGEROUS BECAUSE YOU ARE NOT IN CONTROL OF THE VEHICLE. IT HAPPENS EVERY TIME WE GO FOR A DRIVE ON A WINDING ROAD OR HIGHWAY. I HAVE READ HUNDREDS OF SIMILAR COMPLAINTS FROM OTHER SIENNA OWNERS. IT'S CLEARLY A WIDESPREAD PROBLEM. TOYOTA NEEDS TO ISSUE A RECALL AS ALL THE REPAIR SHOPS WE HAVE GONE TO CANNOT FIGURE OUT HOW TO FIX THE PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11365562October 21, 2020POWER TRAIN
THE REAR DIFFERENTIAL IS CAUSING A WHIRLING SOUND. THE SOUND ONLY OCCURS WHEN THE VEHICLE IS ON DRIVE. I DON'T HEAR THE SAME HIGH PITCHED WHIRLING SOUND WHEN THE CAR IS IN REVERSE. THIS IS A COMMON PROBLEM WITH THIS GENERATION OF SIENNA. TOYOTA HAS A RECALL FOR THIS ISSUE ON THE RAV 4 BUT NOT THE SIENNA.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11365313October 20, 2020STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE POWER SLIDING DOOR INDEPENDENTLY WOULD OPEN AND CLOSE. IN ADDITION, THE CONTACT ALSO STATED THAT THE POWER SLIDING DOOR WAS NOT PROPERLY SECURED, A BEEPING NOISE OCCURRED, THE VEHICLE WAS UNABLE TO DRIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A DIAGNOSTIC TESTING WAS COMPLETED. THE CONTACT WAS NOT DISCLOSURED OF THE RESULT OF THE DIAGNOSTIC BUT WAS INFORMED THAT PARTS NEEDED TO BE ORDERED FOR THE REPAIR OF THE POWER SLIDING DOOR. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. THE CONTACT MENTIONED THAT WHEN IT GETS COLD THE FAILURE OCCURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11365326October 20, 2020ELECTRONIC STABILITY CONTROL (ESC)
STABILITY CONTROL COMES ON INTERMITTENTLY WHILE DRIVING ON DRY ROAD SCARING ME AND PUMPING BRAKES AND PULLING CAR TO THE RIGHT FOR NO GOOD REASON AT HIGHWAY SPEEDS... ALARM SOUNDS ...VERY DISTRACTING AND DANGEROUS I PUSHED THE TRACK CONTROL BUTTON TO "OFF" POSITION AND IT STILL DOES IT!!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11365346October 20, 2020SEATS
PLEASE NOTE THAT THE TOYOTA ALL WEATHER FLOOR MATS INCLUDED WITH THE 2020 SIENNA DO NOT ALLOW THE 2ND ROW SEATS TO SLIDE BACK AND FORTH ON THE RAILS WITHOUT GETTING JAMMED ON THE MATS. MY SON WAS IN THE 3RD ROW AND THE SEAT GOT JAMMED N THE MAT AND HE COULD NOT EXIT THE VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11365250October 19, 2020POWER TRAIN
MY 2012 TOYOTA SIENNA RECENTLY BEGAN MAKING A LOUD WHINING NOISE FROM THE REAR AXLE AREA. UPON INSPECTION, WE WERE INFORMED THAT THE DIFFERENTIAL UNIT WAS FAILING AND NEEDED TO BE REPLACED. THIS WOULD COST US BETWEEN $2,500-$3,000. AFTER SOME RESEARCH, I DISCOVERED THAT THIS IS A COMMON PROBLEM WITH THE SIENNA, LIKELY CAUSED BY A DESIGN FLAW. THE SAME UNIT WAS USED ON THE RAV-4, AND AFTER SIMILAR PROBLEMS SURFACED IT WAS RECALLED AND FIXED BY TOYOTA. GIVEN THE DANGER POSED BY FAILURE OF THIS PART TO A FAMILY VEHICLE, AND THE KNOWN EXISTENCE OF THE PROBLEM BY TOYOTA, IT SEEMS OBVIOUS THAT IT SHOULD BE IMMEDIATELY RECALLED AND FIXED BY THE MANUFACTURER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11365075October 19, 2020STRUCTURE:BODY
THE DASHBOARD IS DEFECTIVE. TOYOTA ACKNOWLEDGE THIS DEFECT, AND ISSUES A FREE REPLACEMENT. HOWEVER, TOYOTA CLAIMS THE WARRANTY PERIOD HAS EXPIRED, AND WILL NOT REPLACE MY DASHBOARD. DUE TO COVID 19 LOCKDOWN, I DID NOT GET IT FIXED EARLIER, AND WAS NOT AWARE THAT RECALLS HAVE EXPIRING AN EXPIRING DATE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11364602October 16, 2020WHEELS
ORIGINAL TIRES AT 17K, MY 2018 SIENNA IS SHOWING EXCESSIVE WEAR ON THE OUTSIDE OF THE FRONT TIRES. ALIGNMENT CHECKED, IT IS FINE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11364213October 13, 2020AIR BAGS
THE AIRBAG LIGHT ON DASH FLASHES ON AND OFF AT START OF ENGINE AND CONTINUES WHILE CAR IS RUNNING. AFTER RESEARCHING THIS PROBLEM I QUICKLY FOUND OUT THIS IS A KNOWN ISSUE WITH NUMEROUS COMPLAINTS. I ALSO UNDERSTAND THAT IF AIRBAG LIGHT IS FLASHING THAT AIRBAGS ARE NOT GOING TO DEPLOY IN EVENT OF FRONTAL IMPACT. I FEEL THIS IS SAFTY ISSUE AND THE MANUFACTURER SHOULD RECALL THESE VEHICLES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11363846October 12, 2020STEERING
WHILE DRIVING MY STEERING LOCKED UP. I TOOK IT TO A LOCAL GARAGE AND THEY INFORMED ME I NEED A NEW RACK AND PINION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11363691October 10, 2020UNKNOWN OR OTHER
DASHBOARD HAS RECENTLY BECOME STICKY EVEN THOUGH WIINDSHIELD IS ROUTINELY COVERED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11363702October 10, 2020SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
IN MOTION, ON DRY, OFF-CAMBER HIGHWAY CURVES, WITH SLIGHT ACCELERATION, THE ABS/VSC /TRAK ENGAGES, BRIEFLY JERKING THE STEERING TO ONE SIDE. DASH WARNINGS: "VSC" "TRAK OFF" + "CHECK ENGINE". REDUCING MECHANICAL "SLOP" (WHEEL BEARINGS, STEERING RACK & PINION, ETC.) TENDS TO REDUCE FREQUENCY OF OCCURRENCE. TOYOTA DEALER DIAGNOSIS: "STEERING CONTROL SYSTEM FAULT". >"TOYOTA KNOWS ABOUT -- BUT, DOES NOT KNOW HOW TO FIX THIS PROBLEM."< DEALER-SUGGESTED WORKAROUND: "PULL FUZES TO DISABLE VSC AND ABS SYSTEMS..." DEALER REPAIR DOCUMENTS ARE WITH PREVIOUS OWNER...
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0