Toyota Sienna Complaints

9,048 consumer complaints on file.

#11396132February 14, 2021
STRUCTURE:BODY
CURRENTLY OVERSEAS IN THE ARMY AND NO TOYOTA STORE WILL FIX IT AND THE ARMY WILL NOT LET ME SHIP MY VEHICLE BACK TO THE STATES. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396134February 14, 2021
STRUCTURE:BODY
PART # 69300-08011 REAR LEFT DOOR LATCH WITH POWER SLIDING DOOR MALFUNCTION CAUSING A SAFETY PROBLEM DOOR REMAINED OPENING AND CLOSING COULD CAUSE PASSENGER OR ITEMS TRANSPORTING TO FALL OUT OF VEHICLE .IT ALSO CAUSED BATTERY TO DRAIN VEHICLE WOULDN'T START WITHOUT BEING JUMPED EVEN REPLACED BATTERY WITH A NEW BATTERY SAME THING HAPPENED . THIS PART HAS BECOME A PROBLEM IN MANY OF THESE 2004 TOYOTA SIENNA MINI VANS . A SAFETY RECALL NEED TO BE CONCIDERED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396106February 13, 2021
SERVICE BRAKES, STEERING
WHEN CORNERING THE VANS STABILITY CONTROL ACTIVATED WITHOUT WARNING AND MODULATES THE ABS BRAKES AND BEEPS AND BECOMES VERY UNSTABLE. MY WIFE AND I HAVE BOTH EXPERIENCED THIS AND FEAR IT WILL CAUSE A CAR ACCIDENT. IT IS NOT HAPPENING ALL THE TIME BUT MAKES ME WORRY EVERY TIME WE DRIVE A WINDY ROAD. WE HAD THE TOYOTA ZERO POINT CALIBRATION DONE, HAVE REPLACED WHEEL BEARINGS AND DONE AN ALIGNMENT WHICH HAVE NOT CHANGED IT AT ALL. IT TYPICALLY HAPPENS ON CURVY ROADS BETWEEN 25 AND 65 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395327February 8, 2021
WHEELS
TIRE WEAR ON INSIDE OF TIRES ALL TIRES HAVE BEEN ROTATED EVERY 4K MILES NOW HAVING TO REPLACE 4 TIRES AT A COST OF $1250.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391004February 1, 2021
STRUCTURE:BODY
ONE OF THE TWO SUPPORT CYLINDERS FOR THE REAR HATCH ON OUR 2004 TOYOTA SIENNA FAILED IN FALL 2019, SO THE REAR HATCH WOULD NOT STAY UP. THE LIFTGATE SUPPORT CYLINDERS HAD PREVIOUSLY BEEN REPLACED BY TOYOTA UNDER RECALL. WE PURCHASED TWO NEW SUPPORT CYLINDERS, TOYOTA PART #68905-AE022'SUPPORT CYLINDER' FROM CAMELBACK TOYOTA IN PHOENIX, AZ, D/B/A TOYOTA PARTS FACTORY, BY MAIL, SHIPPED 11/19/19. I INSTALLED BOTH OF THE NEW SUPPORT CYLINDERS WITHIN A COUPLE OF WEEKS. NOTE THAT BOTH OF THE OLD SUPPORT CYLINDERS WERE REPLACED WITH NEW TOYOTA PARTS, NOT JUST THE ONE WHICH HAD FAILED. HOWEVER, WITH THE NEW SUPPORT CYLINDERS, WHEN THE WEATHER GETS COOL (BELOW 50 F) AND THE LIFTGATE IS OPENED USING THE ELECTRIC OPENER, THE LIFTGATE GETS PART WAY UP AND REVERSES, COMING DOWN UNEXPECTEDLY. THIS REPRESENTS A SAFETY HAZARD, AS THE DOOR CAN HIT SOMEONE STANDING BELOW IT. THIS IS EXACTLY THE BEHAVIOR FOR WHICH TOYOTA ISSUED THE RECALL ON THE SUPPORT CYLINDERS. THE UNEXPECTED REVERSING HAPPENS ON LEVEL GROUND WITH NORMAL USE OF THE LIFTGATE. IT STARTED HAPPENING SHORTLY AFTER THE NEW SUPPORT CYLINDERS WERE INSTALLED. TOYOTA CUSTOMER SERVICE TODAY TOLD ME THAT THEY WOULD NOT WARRANTY THE SUPPORT CYLINDERS, EVEN THOUGH THIS IS A SAFETY ISSUE. AS THE PROBLEM STARTED OCCURRING WHEN THE 2019 SUPPORT CYLINDERS WERE ESSENTIALLY NEW, THERE IS NO ASSURANCE THAT REPLACING THEM AGAIN WOULD SOLVE THE PROBLEM. IT APPEARS THAT TOYOTA IS SELLING REPLACEMENT SUPPORT CYLINDERS WHICH DO NOT MEET THE LIFTGATE'S SUPPORT REQUIREMENTS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11391084February 1, 2021
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MOBILITY WORKS SOLD ME A CAR,THAT HAD A RECALL,DESIGNED FOR SPECIAL NEEDS,THEY KNEW AVOUT IT PLUS THE RAMP WASNT WORKING PROPERLY,MADE ME PAY FOR AN EXPENSIVE WARRANTY THAT DOESNT COVER THE PROBLEM THAT ALREADY HAS,THEY ARE BLAMING ME FOR MISUSE I GOT IT 4 MONTHS AGO MY SON DOESNT WEIGHT MORE THAN 100 POUNDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390594January 28, 2021
SEAT BELTS
THE DRIVERS SEATBELT ON MY WIFE'S CAR STOPPED FUNCTIONING AND WILL NOT LATCH. NOTHING APPEARS TO BE STUCK IN IT. LOOKING INSIDE THE FEMALE PART, IT LOOKS LIKE IT HAS COME APART. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. THE DEALER CANNOT EXPLAIN WHY IT BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390244January 27, 2021
SEAT BELTS
DRIVER AND PASSENGER FRONT SEAT BELTS DO NOT RETRACT PROPERLY. IT GIVES DRIVER AND FRONT PASSENGER A SENSE THAT THE SEATBELTS WORK ONLY TO FIND THE SEATBELT IS LOOSE AT THE WAIST. A KNOWN PROBLEM BY TOYOTA IN THE 2016 "CAMPAIGN" WHEREBY THEY INSTALLED DRIVER AND FRONT PASSENGER SEATBELTS. HERE IT IS 2020 AND THE EXACT SAME ISSUE IS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389991January 26, 2021
UNKNOWN OR OTHER
WHILE DRIVING, THE ANTI-SLIP LIGHT COMES ONE, A SIGNAL SOUND GOES OFF AND THE BRAKES ENGAGES ON IT'S OWN. THIS MAKES IT DANGEROUS TO DRIVE FOR THE POTENTIAL OF GETTING READ ENDED. IT HAPPENS WHEN TURNING CORNERS AND BENDS OR EVEN JUST DRIVING AT 35MPH.IT STARTED ABOUT 3 MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390084January 26, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
SLIDING DOORS ARE PONE WHEN CAR IS UN MONTN, THIS PROBLEM WILL CAUSE A FATAL ACCIDENTS,THE WATER PUMP HAS A DEFECTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389179January 21, 2021
WHEELS
THIS IS THE THIRD TIME THAT THE THERE IS AN EXCESSIVE WEAR ON THE INNER SIDE OF THE REAR DRIVER SIDE OF THE WHEEL..I REGULARLY HAVE TIRE BALANCE AND WHEEL ALIGNMENT BUT THE PROBLEM HAS BEEN GOING ON FOR MANY THOUSAND MILES ON MY CAR..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389265January 21, 2021
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2020 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000(FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ED MORSE DELRAY TOYOTA(2800 S FEDERAL HWY, DELRAY BEACH, FL 33483) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND GAVE HER A LOANER VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388118January 14, 2021
SERVICE BRAKES, STEERING, UNKNOWN OR OTHER
ABOUT A YEAR AGO THE SLIP INDICATOR LIGHT (CAR WITH SWERVY LINES) STARTED COMING ON INTERMITTENTLY AND WITHOUT WARNING WHILE TURNING ON HIGHWAYS OR ROADS IN DRY CONDITIONS WITHOUT ANY RISK OF TIRES SLIPPING. THE ABS ACTIVATES WITHOUT WARNING AND THE VEHICLE SLOWS DOWN ON ITS OWN. THE SITUATION IS VERY DANGEROUS. NO KNOWN FIX FROM TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386865January 6, 2021
STRUCTURE:BODY
MY SON WAS GETTING INTO THE VAN VIA THE DRIVER SIDE SLIDING DOOR. HIS BACKPACK BUMPED THE SENSOR, AND THE DOOR OPENED AND FROZE HALFWAY OPEN. I DISENGAGED THE AUTOMATIC OPENING, BUT THE DOOR HAD DIFFICULTY CLOSING. I NOTICED THAT THE CABLE TO THE SLIDING DOOR HAD SNAPPED. I WAS EVENTUALLY ABLE TO CLOSE THE DOOR, BUT NOW THE DOOR WILL NOT OPEN AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386528January 4, 2021
WHEELS
FRONT TIRES WEAR OUT TOO FAST ON THIS VEHICLE. I PURCHASED VEHICLE AROUND 60K MILES. NOW AT 130K AND ON 4TH SET OF TIRES. ALL MICHELIN/TOP QUALITY FROM COSTCO. ROTATIONS AT 5-7K RELIGIOUSLY. FRONT END SUSPENSION/STEERING IN GOOD SHAPE/PARTS REPLACED WHEN WEAR IS SEEN. ALIGNMENT GOOD. HORRIBLE. WEAR IS ON OUTER EDGES OF BOTH FRONT TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386208January 3, 2021
SERVICE BRAKES, STEERING
ABS SOME TIMES ACTIVATES WHEN DRIVING A LIGHT CURVE ROAD AT SPEED AROUND 30-40 MPH. USUALLY A STEERING WHEEL IS ABOUT 2 OR 10 O'CLOCK POSITIONS. AT THE TIME VSC INDICATOR FLASHES AND WARNING ALARM GOES OFF. THIS CAUSES A SUDDEN BREAKING AND IT BECOMES VERY DIFFICULT TO CONTROL THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386095January 2, 2021
STEERING
BINDING AND NOISE IN THE STEERING WHEEL WHEN TURNING LEFT OR RIGHT AND ACCELERATING FROM A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386135January 2, 2021
UNKNOWN OR OTHER
MY SPARE TIRE CABLE RUSTED AND THE TIRE FELL OF AND I RAN OVER IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385358December 28, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, WHEELS
BRAKES ABS NOT WORKING. CAN'T FIND OUT WHY. SOMETIMES I HAVE BRAKES, SOMETIMES I DON'T. LIGHRS COME ON AND OFF. LOOKED UP RECALLS DESCRIPTIONS SHOW TGE SAME RECALLED ISSUES BUT MY CAR HAS ZERO RECALLS. DRIVING IN TRAFFIC ,BRAKE PEDAL GOES TO THE FLOOR. NO BRAKES. I GOT OUT OF TRAFFIC AND PARKED CAR IN DRIVEWAY. PEBDEMIC CAME. NOW I NEED TO FIND A WAY TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384962December 26, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS DRIVING FROM TORONTO TO VIRGINIA ON 23 DEC 2020 AND REFILLED GAS IN SPRINGFIELD NY WALMART GAS STATION TO REFILL THE GAS. WHEN I ENTERED BEDFORD PA TURNPIKE, THE CAR SOUNDED WITH DIFFERENT SOUNDS FROM ENGINE ON THE RAMP WHEN ENTERING THE 70/76 FREEWAY. WHEN ENTERED TO VIRGINIA FROM MARYLAND BORDER AFTER POTOMAC RIVER CROSSING ON HIGHWAY 15 , THE CAR SUDDENLY STOPPED WHILE DRIVING AT 30 MPH AND PULLED THE CAR TO THE SIDE OF THE ROAD SLOWLY AND WHEN I RESTARTED THE CAR, IT STARTED NORMAL AND DROVE TILL CHANTILLY VIRGINIA WITHOUT ANY STOPPING. BUT THE ENGINE GAVE ME DIFFERENT NOISES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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