Toyota Sienna Complaints

9,048 consumer complaints on file.

#11351737August 28, 2020
POWER TRAIN
SERVICE TECH AT THE TOYOTA DEALER SAID MY ELECTROMAGNETIC COUPLER / VISCOUS COUPLER AND DRIVESHAFT UJOINT SEIZED. AFTER FURTHER RESEARCH ONLINE IT SEEMS ITS COMMON. WONDERING IF TOYOTA WOULD PUT OUT A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351862August 28, 2020
FUEL/PROPULSION SYSTEM
THE FUEL PUMP INTERMITTENTLY FAILS. SOMETIMES IT WON'T START AT ALL, SOMETIMES IT STARTS BUT THE ENGINE STUMBLES BEFORE IT SHUTS OFF, AND SOMETIMES THE ENGINE WILL JUST SHUT OFF WHILE ACCELLERATING ON THE ROAD. TOYOTA HAS DIAGNOSED IT AS A BAD FUEL PUMP AND ARE IN THE PROCESS OF REPLACING IT AT MY COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351124August 25, 2020
STRUCTURE:BODY
DOOR CHECK BROKE LOOSE AT WELD TO DOOR FRAME ON DRIVERS SIDE FRONT DOOR. COST OVER $500 TO HAVE A NEW ONE INSTALLED. DIDN'T REALLY NOTICE WHEN IT HAPPENED, JUST WHEN IT DIDN'T WORK ANYMORE (THE DOOR WOULD SWING OPEN WIDER WITHOUT STOPPING) (ABOUT NOVEMBER 2015).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351126August 25, 2020
UNKNOWN OR OTHER
AIR CONDITIONER BLEND DOOR ACTUATOR HAS STOPPED WORKING ON THE DRIVERS SIDE FRONT SEAT. IT ALWAYS BLOWS HOT AIR WHETHER I SELECT COOL OR HEAT. THE PASSENGER SIDE CHANGES AS SELECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351014August 24, 2020
UNKNOWN OR OTHER
I ARRIVED AT MY DESTINATION AND WENT TO PUT IT IN PARK AND IT WOULDN'T GO. IT WOULDN'T REVERSE EITHER. MY HUSBAND CHECKED IT OUT AND SAW THE TRANSMISSION SHIFT CABLE BUSHING WAS HANGING. WE LOOKED IT UP AND THERE WAS A RECALL FOR THE 2006 SIENNA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350809August 23, 2020
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
CHECK ENGINE LIGHT, VSC LIGHT AND TRAC OFF LIGHT ON AND OFF LIGHT INTERMITTENT. AT ANY TIME THE LIGHT GOES ON AND OFF. IT IS NERVE BREAKING KNOWING THAT THE WARNING LIGHT AND THE PROBLEM CAN NOT BE FIXED BY TOYOTA. I HAVE MY TOYOTA SIENNA 2008 AND IT HAVE A VERY LOW MILES DUE TO LIGHTS SAFETY REASONS THAT CAN NOT BE SOLVED BY TOYOTA. EVERY TIME WE COMPLAIN, WE WERE ALWAYS TOLD THAT BRING THE CAR IN WHEN THE LIGHT GOES ON. THE PROBLEM IS WHEN THE LIGHT GOES ON IT WILL BE OFF WHEN WE GET TO THE DEALERSHIP. WE NOTICED WHEN THE CAR REACHED APPROXIMATELY 98,000 MILES. THE CAUSE OF THE ON AND OFF LIGHTS ARE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349820August 17, 2020
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
WHEN ENTERING A SLIGHT CURVE IN THE ROAD AT MODERATE IN TOWN SPEEDS THERE IS A CLICKING SOUND TO THE LEFT OF THE STEERING WHEEL IN THE DASH THEN THE TRACTION CONTROL SENSOR LIGHTT GOES ON. WHILE FREEWAY DRIVING, IT HAS HAPPENED 3 TIMES OUT OF THE BLUE AND WARNING BUZZERS SOUNDED VSC LIGHT AND TRACTION CONTROL LIGHT WENT ON AND THE STEERING JERKED...ENGINE LOST POWER ...VERY SCARY.I HAD RACK AND PINION STEERLING ASSEMBLY REPLACED AT ABOUT 40,000. THE PROBLEM STARTED AT ABOUT 110,000 MILES. I HAD ALL THE WHEEL SENSORS REPLACED AT ABOUT 115,000. I TOOK IT INTO TOYOTA DEALERSHIP THEY SAID THEY COULDN'T FIND A PROBLEM. TOOK IT TO 2 DIFFERENT MECHANICS ...ONE CHANGED THE SENSORS.COMPANY SAYS IT HASN'T BEEN A PROBLEM BUT ON THE INTERNET THERE ARE LOTS OF IDENTICAL POSTS. DEFINITELY A SAFETY ISSUE.I'VE HAD THE CAR 11 YEARS AND ALWAYS DID SCHEDULED MAINTENANCE. PLEASE SEE WHAT THE ISSUE IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349659August 16, 2020
ELECTRONIC STABILITY CONTROL (ESC)
MY VSC AND SLIP DASHBOARD INDICATORS GO ON WHILE I DRIVE ON DRY ROAD AT SPEEDS BETWEEN 40-50 MPH. THE CAR THEN GIVES ME KICK BACK ON STEERING AND BRAKING, ALMOST AS IT LOSING CONTROL OF MY VEHICLE. IT THEN GOES AWAY RANDOMLY. IT IS DIFFICULT TO REPLICATE THE SITUATION BUT IT TENDS TO OCCUR ON SPEEDS ABOVE 35MPH AND ON A CURVED ROAD STEERING.THIS HAS OCCURED WHILE ON THE HIGHWAY AND ON REGULAR ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349661August 16, 2020
ELECTRONIC STABILITY CONTROL (ESC)
AS I DRIVE ON DRY ROADS AT SPEEDS BETWEEN 35 - 65MPH, MY CAR INDICATOR LIGHTS AND ALARM SOUND OFF ABOUT VSC (VEHICLE STABILITY CONTROL) AND SLIPPERY ROAD LIGHTS ON MY DASHBOARD. MY VEHICLE'S STEERING AND BRAKING ARE AFFECTED BY IT. IT STARTS TO RATTLE THE STEERING WHEEL AND THE BRAKING PUMPS - CAUSING A REDUCTION IN SPEED AND CONTROL FOR THE DRIVER. IT CAUSED ME TO FEAR A POSSIBLE VEHICULAR ACCIDENT SO MUCH THAT I PULLED OFF THE ROAD. THE PROBLEM THEN DISAPPEARS AND DOESN'T REAPPEAR UNTIL I ENCOUNTER A SIMILAR DRIVING CONDITION. I FEAR THAT IF THIS OCCURS ON A CROWDED HIGHWAY, IT WILL CAUSE ME TO GET INTO A VEHICULAR ACCIDENT DUE TO THE ABRUPT LOSS OF CONTROL. MY MINIVAN WAS PURCHASED TO KEEP MY FAMILY 'SAFER' AND THIS EXPERIENCE IS CAUSING ME TO FEAR USING THIS VEHICLE.AFTER CONDUCTING AN INTERNET SEARCH IT APPEARS TO BE HAPPENING TO TOYOTA SIENNA VEHICLES BETWEEN MODEL YEARS 2004 - 2008. MECHANICS DON'T SEEM TO UNDERSTAND HOW TO FIX OTHER THAN RESETTING THE SENSORS; WHICH DOESN'T FIX THE PROBLEM BUT JUST DELAYS ITS REAPPEARANCE. IN ALL CASES, I EXPERIENCED THIS PROBLEM ONLY WHILE DRIVING AT SPEEDS BETWEEN 35MPH AND HIGHER. IT'S OCCURRED ON DRY AND WET ROADS, USUALLY WHILE ON A CURVED ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349681August 16, 2020
SERVICE BRAKES
LIGHT, MODERATE TO TOO MUCH VIBRATION ON THE FRONT BRAKE WHEN DRIVING DOWNHILL. I WAS DRIVING DOWNHILL AND I FELT MODERATE VIBRATION ON THE FRONT BRAKE. I WAS SO SCARED THAT I HAVE TO RELEASE THE BRAKE HOPING TO STOP THE VIBRATION. ON THE WAY BACK HOME, I HAVE TO DRIVE ANOTHER DOWNHILL AND THIS TIME, I FELT TOO MUCH VIBRATION ON THE FRONT BRAKE WHEN I APPLIED THE BRAKE. THE VIBRATION WAS TOO MUCH THAT EVEN THE HOOD, I FEEL LIKE IT STARTS VIBRATING AS WELL. WHEN DRIVING FLAT, THE VIBRATION WILL FADE AWAY OR THERE IS NO VIBRATION AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349190August 14, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE SLOWING DOWN, A LOUD BOOMING NOISE OCCURRED AND THE VEHICLE SUDDENLY LOSS AUTOMOTIVE POWER AND CAME TO A ROLLING STOP. UPON INSPECTION, PART OF THE TRANSMISSION WAS DETACHED AND ON THE GROUND NEARBY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION HAD EXPLODED. THE CONTACT INDICATED THAT PIECES OF THE TRANSMISSION HAD DISLODGE FROM THE TRANSMISSION CASING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349260August 14, 2020
AIR BAGS
BROUGHT CAR IN FOR AIRBAG SAFETY RECALL. WAS TOLD IT WAS COMPLETED. AFTER THIS RECEIVED ANOTHER RECALL MAILING FOR THE SAME PROBLEM. CALLED THE TOYOTA RECALL RESOLUTION TEAM NUMBER TO VERIFY. WAS TOLD THAT A TEMPORARY AIRBAG WAS INSTALLED AND THAT I NEEDED TO HAVE THE GOOD ONE REINSTALLED WHEN THEY GOT THEM IN. SHE CALLED THE DEALER TO SET UP AN APPOINTMENT THEN TOLD ME THAT IT WAS TAKEN CARE OF AND A NEW AIRBAG WAS NOT NEEDED. AND STATED THAT SHE WAS CONFUSED. AND THAT I NEEDED TO GO BACK TO THE DEALER TO GET A WRITTEN STATEMENT THAT THE WORK WAS DONE. I NOTICED AND EXPLAINED THAT IT LOOKS LIKE A SUBSTITUTE WAS MADE AND THE RECEIPT SAYS : 'BAG 0.8. 2007-2009 YARIS HATCHBACK 2007-2009 YARIS SEDAN'. SO IT LOOKS LIKE A TEMPORARY SUBSTITUTE WAS MADE AND THAT I WAS NOT INFORMED. I SAID THAT IF THEY GIVE WRITTEN DOCUMENTATION THAT THE REPAIR WAS MADE IT MAKES IT LEGALLY THEIR RESPONSIBILITY BUT THIS WOULD BE AFTER THE FACT IF A PROBLEM OR FATALITY WOULD OCCUR AND NOT SOLVE THE ISSUE OF ASSURING THAT A PROPER AIRBAG HAD BEEN INSTALLED. CAN YOU GIVE CLARIFICATION AND SUGGESTED FOLLOW UP (POSSIBLY THIRD PARTY) TO GUARANTEE SAFETY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348896August 12, 2020
STRUCTURE:BODY
THE CABLE TO MY SIDE POWER PANEL DOOR SNAPPED YESTERDAY. IT IS HANGING FROM THE SIDE OF MY CAR - WHAT DOESN'T SEEN RIGHT IS THAT THE CABLE IS RUSTY - IT LOOKS LIKE IT SNAPPED BECAUSE IT IS WAS EXPOSED TO MOISTURE. THE DOOR IS COMPLETELY UNUSABLE - I CANNOT OPEN IT USING THE MANUAL OR POWER MODE. MY VAN IS IN MY TEMPERATURE CONTROLLED GARAGE THE MAJORITY OF THE TIME AND THERE SHOULD BE NO REASON THAT THE CABLE IS SHOWING SIGNS OF RUST OTHER THAN A DESIGN FLAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348372August 10, 2020
UNKNOWN OR OTHER
BANK 1 SENSOR 2, ,A/F SENSOR BANK 1 SENSOR & O2 SENSOR BANK 1 SENSOR 2, CHECK ENGINE LIGHT ON ALONG WITH 2 OTHER LIGHTS TURN ON. IT HAPPENED IN 2017, THEN WENT AWAY. THE WARNING LIGHTS TURN ON AGAIN IN 2020. IT COSTS MORE THAN $1000 TO FIX IT. ASKED THE DEALERSHIP ABOUT THIS PROBLEMS. THEY SAID IT IS NOT NORMAL FOR THIS SENSOR TO GO BAD. WE OWNED SEVERAL TOYOTA CARS SO FAR WE DO NOT HAVE ANY PROBLEMS. BUT THIS SENSOR ISSUES TOYOTA SHOULD RECALL IT TO FIX THE PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344026August 8, 2020
WHEELS
EXCESSIVE TIRE WEAR ON THE OUTSIDE OF THE FRONT WHEELS AFTER 20,000 MILES. MINIVAN IS DRIVEN IN NORMAL CITY AND HIGHWAY DRIVING. TIRES ARE ROTATED EVERY 5,000 MILES. ALL 4 TIRES WILL NEED TO BE REPLACED AFTER 20,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343782August 6, 2020
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING, THE TRACTION CONTROL SYSTEM WARNING CAME ON WHEN THE ROADS WERE CLEAR AND DRY. ALSO, THE AUTOMATIC BRAKING STARTED GOING OFF WHEN MAKING TURNS ON CLEAR ROADS. WHENEVER WE TRAVELED THE HIGHWAY AND WERE MAKING A TURN AT GREATER THAN 35 MILES PER HOUR, THE WARNING SOUNDED AND THE BRAKES WENT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342965August 3, 2020
ENGINE, POWER TRAIN
DRIVING 55MPH ON FRWY, VAN STARTED SMOKING IN THE REAR AND OIL ON BACK OF VAN. SLOWLY DROVE SHORT DISTANCE HOME AND LIGHTS ON DASH CAME ON UPON ARRIVING HOME. OIL LEAKED ON STREET WHERE WE PARKED. HAD MOBILE MECHANIC LOOK AT IT. OIL COOLER HOSE HAD BURST. HE REPLACED IT, WE DROVE THE VAN 50 MILES ON SHORT TRIPS.WHEN ON FRWY, IT HAPPENED AGAIN ABOUT 3 WKS LATER. HAD TOWED HOME. SAME HOSE BUSTED AGAIN. LOOKED ON INTERNET SITES & FOUND SAME PROBLEM HAS OCCURRED TO MANY PEOPLE WITH SAME VAN YEAR. LONGTERM ONGOING PROBLEM. CALLED TEJAS TOYOTA IN HUMBLE, TX AND SVC MGR SAID TOYOTA OFFERED AN EXTENDED WARRANTY (KNEW THERE WAS A PROBLEM), BUT IT ENDED AT 100,000 MILES/10YRS (WE HAVE 120, 900) AND IS 2007 VAN. WE'VE ALREADY HAD IT TOWED AND FIXED TWICE. WE'RE RECOVERING FROM NEAR DEATH/COVID AFRAID TO DRIVE IT SINCE WE CAN'T TRUST IT. BASED ON INTERNET STORIES BY OTHERS WITH SAME PROBLEM, & SVC MGR AT TOYOTA OPINION, FEAR IS WARRANTED. OUR VAN WAS REPAIRED 2X W/ SAME TYPE OF INFERIOR HOSE PUT ON VAN WHEN BUILT BY A MECHANIC NOT AT TOYOTA. NONE OF US REALIZED INFERIOR PART WAS THE PROBLEM.NOW WE NEED TO REPAIR IT AGAIN WITH A "KIT" THAT TOYOTA SPECIFICALLY MADE BECAUSE THIS IS KNOWN PROBLEM AFTER WE SPENT MANY 100S OF $S REPAIRING IT USING SAME TYPE PART WHEN BUILT. WOULDN'T FIX IT WHEN I CALLED IN 2015. IT HAD TO BREAK 1ST PER TOYOTA WHEN I CHECKED ON IT IN 2015 WHEN GOT NOTICE.TOYOTA SHOULD REPAIR IT AT NO COST & REIMBURSE ME FOR THE EXPENSES I'VE ALREADY HAD. MY HUSBAND HAD COVID AND ALMOST DIED AND IT HAPPENED THE DAY AFTER HE WAS RELEASED FROM A MONTH LONG COVID HOSPITAL STAY AND AGAIN WHEN I WAS TAKING HIM TO THERAPY FOR COVID 3 WKS LATER. WE COULD HAVE HAD A ACCIDENT, BEEN INJURED, WHEN THE VAN STOPS WITH NO NOTICE OR WARNING LIGHTS.TOYOTA CORP. TAKES NO RESPONSIBILITY.IT'S OUR PROBLEM,NOT THEIRS. CAN'T DRIVE VAN. WILL HAPPEN AGAIN W/OUT WARNING. HELP PLEASE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342831August 2, 2020
ELECTRONIC STABILITY CONTROL (ESC)
SLIP INDICATOR SENSOR TURNS ON ,BRAKES WHILE TURNING CAUSES ME TOO LOOSE CONTROL WHILE DRIVING VERY UNSAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341511July 26, 2020
UNKNOWN OR OTHER
FUEL DOOR BEGAN POPPING OPEN. UPON TAKING IT IN TO THE DEALER I WAS TOLD THERE WAS A RECALL ON IT THAT HAD EXPIRED IN APRIL. THIS VEHICLE WAS SOLD TO ME AFTER A ELDERLY LADY PASSED AWAY. I BOUGHT THE VEHICLE IN NOVEMBER OF 2019 AND THIS IS THE FIRST TIME IT HAS NEEDED ANY SERVICE. (THIS IS OBVIOUS TO SEE BY LOOKING AT THE MILEAGE.) I WAS NEVER NOTIFIED OF ANY RECALL BEFORE OR AFTER BUYING THIS VEHICLE. TOYOTA IS NOW REFUSING TO FIX THE RECALL. YOU CAN TELL BY THE MILEAGE THIS VEHICLE IS IN CLOSE TO NEW CONDITION. I DO NOT THINK THIS IS FAIR. I CAN SUPPLY A DEATH CERTIFICATE IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340495July 20, 2020
STEERING
THE INTERMEDIATE STEERING SHAFT STARTED MAKING A CLUNKING SOUND WHEN TURNING THE WHEEL AND DRIVING A LOW SPEEDS. ADDITIONALLY, THERE IS NOW PLAY IN THE STEERING WHEEL. SO MUCH PLAY THAT DRIVING AT HIGHWAY SPEEDS FEELS UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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