Toyota Sienna Complaints

9,048 consumer complaints on file.

#10155148April 6, 2006
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES
CONSUMER PASSENGER SIDE REAR TIRE DEFLATED WHILE DRIVING. THERE WERE NO WARNING LIGHTS, DEALER INFORMED CONSUMER THAT THERE WOULD BE A WARNING LIGHT SHOWN IF PRESSURE DROPPED TO 5%. *TS THE WARNING LIGHT DIDN'T ILLUMINATE TO LET THE CONSUMER KNOW THE TIRE HAD WENT FLAT. THE CONSUMER WAS INFORMED THE SENSOR WAS TIED INTO THE ABS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154658April 5, 2006
TIRES
I HAVE 2004 TOYOTA SIENNA WITH DUNLOP RUNFLAT TIRES. AFTER 20,000 MILES I WAS TOLD THAT I NEED TO REPLACE THE TIRES. AT FIRST I WAS TOLD I DID NOT ROTATE THEM PROPERLY BUT AFTER INVESTIGATING THIS THERE ARE PAGES OF INFORMATION ONLINE DOCUMENTING THAT OTHER PEOPLE ARE HAVING PROBLEMS WITH THE TIRES WEARING OUT TO QUICKLY. WHEN CONTACTING THE DEALER THEY AGREE THAT THERE IS A PROBLEM AND DUNLOP AGREES THEY KNOW ABOUT THE ISSUE BUT NEITHER WANT TO TAKE 100 PERCENT OF THE RESPONSIBILITY FOR THESE INFERIOR TIRES. THE TIRES CAN ONLY BE REPLACED WITH DUNLOP OR BRIDGSTONE RUNFLATS. SINCE THERE ISN'T ROOM IN THE CAR TO STORE A SPARE WE DON'T EVEN HAVE AN OPTION OF REPLACING THE TIRE WITH A DIFFERENT BRAND THAT IS NOT A RUN FLAT. I WAS TOLD THAT THIS IS NOT A SAFETY ISSUE BUT ACCORDING TO THE INFORMATION ONLINE THERE HAVE BEEN ACCIDENTS BECAUSE OF EXCESSIVE WEAR TO EARLY AND I HAVE NOTICED A COUPLE OF LAW SUITS ALREADY PLACED. THESE TIRES COST 250.00 PER TIRE WITH THE ADDITIONAL COST OF MOUNTING, BALANCING AND ALIGNMENT FOR A GRAND TOTAL OF $1200.00.. DUNLOP AGREED TO PAY %50 OF THE FEE WHICH STILL WILL COST ME $611.00 OR TOYOTA WILL PAY %500.00 AS A GOOD FAITH CREDIT WHICH STILL LEAVES ME WITH A BILL OF $700.00. THIS IS STILL A LOT OF MONEY ESPECIALLY SINCE THEY HAVE DONE NOTHING TO CORRECT THE PROBLEM WITH THESE TIRES AND THE NEW ONES WILL PROBABLY HAVE TO BE REPLACED IN 20,000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154519April 4, 2006
SEAT BELTS:REAR/OTHER
THE SEAT BELT WILL NOT FASTEN IN THE REAR SEAT WHEN FIRST PUT INTO THE LATCH. THE ORANGE TAB MUST BE JIMMIED WITH AND PUSHED AND THEN AFTER IT WAS TOYED WITH IT FINALLY WAS WORKED. IT CONSTANTLY DOES THIS, USUALLY THERE IS A CAR SEAT IN THAT POSITION BUT WHEN IT IS USED WITHOUT IT, IT DOES IT EACH TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155163April 4, 2006
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
2000 SIENNA HOOD OPENED WHILE DRIVING STRIKING THE WINDSHIELD. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154402April 3, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED INTERMITTENTLY WHILE APPLYING BRAKE PRESSURE, THE PEDAL WILL GO TO THE FLOOR. IN ADDITION, THE VEHICLE ACCELERATED WITHOUT WARNING CAUSING AN ACCIDENT. ONE PERSON SUSTAINED MINOR INJURIES AND THERE WAS A CRASH AND PROPERTY DAMAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PROBLEM COULD NOT BE DUPLICATED AND THE CONTACT WAS INFORMED THAT THE VEHICLE IS FUNCTIONING NORMALLY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10154468April 3, 2006
ELECTRICAL SYSTEM
BATTERY SAVER FEATURE DISCUSSED IN OWNER'S MANUAL FOR 2004 SIENNA DOES NOT WORK. SLIDING DOOR INADVERTENTLY LEFT OPEN FOR 3 HOURS WHILE VISITING COUNTRY FRIENDS. BATTERY DRAINED TO POINT ENGINE WOULD NOT TURN OVER. HAD TO CONNECT BATTERY CHARGER IN COLD RAIN TO CRANK. OWNERS CAMPING OUT WITH THIS VEHICLE MAY FIND THEMSELVES STRANDED AND COULD POSSIBLY RESULT IN LOSS OF LIFE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154266March 31, 2006
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
WHILE TRYING TO OPEN THE TAILGATE/TRUNK ON MY VAN THE PLASTIC PIECE THAT I WOULD USE TO OPEN THE TRUNK SNAPPED AND BROKE. NOW I CAN NOT OPEN THE LATCH, CHANGE THE LIGHTS THAT ARE A SAFETY CONCERN. THIS PART WAS VERY FLIMSY AND PLASTIC IN NATURE AND WE DID NOTHING OUT OF THE ORDINARY THAN WE USUALLY WOULD DO BUT NOW WE CAN NOT USE THE TRUNK AT ALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153985March 29, 2006
SEAT BELTS:REAR/OTHER
DT*: THE CONTACT STATED WHILE PULLING OUT THE LEFT MIDDLE ROW SEAT BELT STRAP OF THE RETRACTOR, THE MATERIAL WAS FRAYING INTO. ADDITIONALLY, THE LEFT SECOND ROW SEAT BELT AND THE LEFT THIRD ROW SEAT BELT STRAP COMPLETELY DISENGAGED FROM THE RETRACTOR. THE CONTACT SPOKE TO THE DEALER, WHO INSISTED THAT DUE TO THE AGE OF THE VEHICLE IT WASN'T THEIR PROBLEM. UPDATED 05/30/2006. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153837March 27, 2006
UNKNOWN OR OTHER
I PURCHASED THIS CAR FROM JOE MYERS TOYOTA ON 02-09-2006. IT HAS ONLY BEEN A MONTH SINCE THEN AND THE CAR IS ALREADY GIVING ME PROBLEMS. I CONTACT THE DEALERSHIP BUT THEY WERE NO HELP AT ALL. THE CAR DOES NOT DRIVE RIGHT. I TALKED TO THE DEALERSHIP BUT THEY SAID IT IS NOT THEIR PROBLEM. I DON'T WANT THIS PROBLEMATIC CAR ANYMORE. I TALKED A MECHANIC AND HE TOLD ME THIS CAR WAS IN BAD CONDITIONS. I WANT TO CANCEL THE PURCHASE OF THIS CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153864March 27, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
DRIVER'S SIDE DOOR HANDLE, BOTH SLIDING DOOR HANDLES, AND REAR HATCH HANDLE HAVE BROKE OR ARE STILL BROKEN. DRIVER'S HANDLE AND ONE SIDE DOOR HANDLE HAVE BEEN SUPER GLUED TO MAKE OPERATIONAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153514March 23, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER
DT*: THE CONTACT STATED IN A HEAVY RAIN, THE WINDSHIELD WIPERS DISLODGED AND LOCKED UP. THE DEALERSHIP DETERMINED THIS WAS A SAFETY FEATURE, WHEN THERE IS TOO MUCH PRESSURE ON THE WIPERS, THE MOTOR LOCKS UP TO PREVENT THE MOTOR FROM OVERHEATING. THE DEALERSHIP RESET THE WIPERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153547March 23, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM
2001 TOYOTA SIENNA LE, PURCHASED NEW, STARTED HAVING PROBLEMS. "CHECK ENGINE" LIGHT CAME ON WHEN VEHICLE HAD APPROXIMATELY 25,000 PLUS/MINUS MILES. UNDER WARRANTY, TOYOTA DEALERSHIP REPLACED THE OXYGEN SENSOR WITHOUT A CHARGE. HOWEVER, DURING THIS PROCESS, THE "BEEP" SIGNAL YOU HEAR WHEN LOCKING-UNLOCKING THE VEHICLE WITH REMOTE KEY WAS DISAPPEARED. THIS IS ALSO FIXED UNDER WARRANTY. THE "CHECK ENGINE" LIGHT CAME ON AGAIN WHEN THE VEHICLE HAD ABOUT 35,000 MILES. TOYOTA DEALERSHIP SAID IT IS DUE TO A DIRTY VACUUM HOSE, THEY CLEANED IT WITH A CHARGE LITTLE OVER $100.00. THE NEXT DAY THE "CHECK ENGINE" LIGHT CAME ON AGAIN, THIS TIME THE TOYOTA DEALERSHIP SAID THEY NEED TO REPLACE THE CHARCOAL CANISTER (PARTS FREE, BUT WE HAVE TO PAY LABOR--ABOUT $100.00). THIS THING CAUSES EXTREME MENTAL DISTRESS, TIME, MONEY, SECURITY ETC.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153322March 21, 2006
ENGINE AND ENGINE COOLING:ENGINE
I PUT MY CAR IN THE SHOP AT COLEMAN TOYOTA TELLING THEM THE CAR WOULDN'T START. THEY REPLACED THE IGNITION CHAMBER AND THEN PHONED TO SAY THE STARTER WAS BAD TOO- THEY CHARGED ME ABOUT $575. I PICKED UP THE CAR WEDNESDAY MARCH 15 AND ON MARCH 16 THE CAR JUST STOPPED AS I WAS DRIVING TO WORK. THE CAR HAD TO BE TOWED TO COLEMAN TOYOTA. THEY PHONED TO TELL ME THE ENGINE HAD "LOCKED" AND THE CAR WAS SHOT. THEY REFUSE TO REFUND ME THE $575 FOR THE UNNECESSARY REPAIRS AND REFUSE TO ACKNOWLEDGE THAT THE ENGINE FAILURE DUE TO "GELLING" IS A MANUFACTURERS DEFECT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152772March 15, 2006
SEAT BELTS:REAR/OTHER
DT*: THE CONTACT STATED THE THIRD ROW PASSENGER SIDE SAFETY BELT LEAVES A RED MARK ON THE PASSENGER'S NECK. THE SAFETY BELT MUST BE HELD BY THE OCCUPANT IN ORDER TO AVOID NECK IRRITATION. THE CONTACT IS CONCERNED IN THE EVENT OF AN ACCIDENT THE POSITION OF THE SAFETY BELT MAY CAUSE INJURY. THE MANUFACTURER, WHEN CONTACTED, SUGGESTED PURCHASING A FLEECE PAD TO PROTECT THE NECK FROM IRRITATION. THE FRONT AND SECOND ROW SEATS HAVE AN ADJUSTMENT HARNESS FOR SAFETY BELTS. THE VEHICLE WAS MODIFIED FOR A PERSON WITH DISABILITY AND THEREFORE THE SECOND ROW SEATING WAS REMOVED. THIS LEAVES ONLY THE THIRD ROW FOR CARRYING MORE THAN ONE PASSENGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152785March 15, 2006
CHILD SEAT:HARNESS/CROTCH BUCKLE, CHILD SEAT
DT*: THE CONTACT STATED THE HARNESS RELEASE BUTTON IS ACCESSIBLE TO THE CHILD. WHEN THE BUTTON IS PRESSED, THE STRAPS RELEASE AND THE CHILD BECOMES UNSECURED. THE MANUFACTURER INDICATED THEY HAD RECEIVED SIMILAR COMPLAINTS, BUT THERE WAS CURRENTLY NO RECALL OR REMEDY AVAILABLE. THE CHILD SEAT IS A BRITAX MARATHON, THE MODEL NUMBER AND DATE OF MANUFACTURER WERE UNKNOWN BY THE CONTACT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152542March 13, 2006
TIRES, TIRES:TREAD/BELT
I OWN A 2004 TOYOTA SIENNA LE AWD. I WAS ALWAYS UNDER THE ASSUMPTION THAT I WAS DRIVING A "SAFE CAR". HOWEVER, I FOUND OUT THAT THE TIRES THEY USE ON THIS MODEL ARE FAR FROM BEING SAFE. I HAVE 37000 MILES ON MY VEHICLE, HAVE DONE SERVICES AS WELL AS OIL CHANGES AND NOT ONCE HAS ANYONE EVER SAID ANYTHING ABOUT THE TIRES NEEDING TO BE CHANGED. I EVEN ASKED TOYOTA AND THEY TOLD ME THAT I WAS GOOD TO GO AND THEY WOULD LAST A LONG TIME. IT MAKES ME ANGRY THAT I HAVE BEEN DRIVING A VEHICLE WITH TIRES THAT HAVE SO MANY PROBLEMS. BRIDGESTONE B380. RUN FLAT TIRES. BUT NOT ONLY WAS I NEVER TOLD ABOUT THIS PROBLEM, THEY HAVE TOLD ME THAT THEY CAN NOT PUT REGULAR TIRES ON THE CAR WITHOUT CHANGING RIMS. I THINK TOYOTA IS COVERING UP AND IT IS UPSETTING TO ME TO READ SO MANY ACCOUNTS OF PROBLEMS WITH THIS PARTICULAR TIRE. LUCKILY FOR ME, I WAS ALERTED AND I CHECKED MY TIRES WHICH HAS LED ME TO PUT NEW TIRES ON THE VAN. THEY ARE STILL THE SAME TIRES AS CAME WITH THE VAN BECAUSE OF WHAT I WAS TOLD. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE GETS HURT BECAUSE OF THIS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152499March 12, 2006
TIRES
I AM CONCERNED ABOUT SAFETY AND WEAR OF THE RUN FLAT TIRES PROVIDED ON MY 2005 TOYOTA SIENNA VAN. I HAVE 12,000 MILES ON MY TIRES AND UNDERSTAND MANY COMPLAINTS OF NEEDED REPLACEMENT AT 15,000 AT A COST OF APPROX. $345 PER TIRE AND AVAILABILITY OF THE TIRES IS SPARSE. I WAS NEVER TOLD THAT THE CAR WAS EQUIPPED WITH THESE TIRES AND HAVE NO PLACE FOR A SPARE IF I WISH TO USE A REGULAR WEARING TIRE. I THINK THE CAR SHOULD BE EQUIPPED WITH A PLACE FOR A SPARE AND TIRES RECALLED. I AM TAKING A LONG TRIP AND WILL HAVE 15,000 MILES ON MY CAR SHORTLY. WHEN I AM AWAY FROM HOME, I HEAR IT CAN TAKE WEEKS TO LOCATE A REPLACEMENT RUN FLAT TIRE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152478March 11, 2006
TIRES:TREAD/BELT
I HAVE A 2005 SIENNA XLE AWD, AND THE TIRES FAILED AT 20,016 MILES (THE TREAD WAS COMPLETELY GONE ON THE INTERIOR SIDE OF THE TWO FRONT TIRES). I HAD THE TIRES ROTATED AT 4,472 MILES AND 11,048. HOWEVER, ALL 4 TIRES SHOW EXCESSIVE WEAR FOR THIS AMOUNT OF MILEAGE! THE TIRES ARE FACTORY-ISSUED DUNLOP RUN-FLATS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152320March 9, 2006
TIRES
TIRES WERE WEARING OUT QUICKLY; THEY HAD ABOUT 22,000 MILES ON THEM. I CONSULTED WITH DEALER REGARDING ROTATION AND WAS TOLD THAT ONE TIRE WAS WORN ENOUGH TO REQUIRE REPLACEMENT. I ASKED FOR THEM TO DO SO AND THE TECHNICIAN WENT AWAY. HE LATER RETURNED TO ME WAITING AND TOLD ME THAT THE TIRES WERE "RUN FLATS" AND REQUIRED ALL FOUR TO BE REPLACED. I ASKED ABOUT REPLACING WITH REGULAR TIRES SINCE RUN FLATS COST ABOUT $1350. IT WAS AT T HAT TIME I WAS TOLD THERE WAS NO ROOM FOR A SPARE. I DECIDED THAT WAS RIDICULOUS AND HAD TIRES REPLACED WITH REGULAR TIRES. I HAD TO PURCHASE AN EXTRA WHEEL AND HAVE IT STORED ON THE TOP OF THE VAN! THIS INFORMATION SHOULD BE PROVIDED TO CONSUMERS UP FRONT BEFORE PURCHASE! I WILL NEVER BUY A CAR THAT HAS RUN-FLATS AGAIN! ITS A TOTAL RIP-OFF!!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152321March 9, 2006
INTERIOR LIGHTING
INTERNAL READING LIGHTS DO NOT TURN OFF WHEN KEY IS REMOVED FROM IGNITION LEADING TO BATTERY DEATH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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