Toyota Sienna Complaints

9,048 consumer complaints on file.

#10446740February 5, 2012
STRUCTURE:BODY:DOOR
POWER SLIDING DOOR WAS JAMMED IN THE OPEN POSITION. BECAUSE IT HAPPENED ON SUNDAY WE NEEDED TO DRIVE HOME WITH THIS DOOR FULLY OPENED. THIS SITUATION WOULD HAVE BEEN EVEN WORST IF OUR CHILDREN WERE WITH US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446637February 4, 2012
STRUCTURE:BODY, STRUCTURE:BODY:DOOR
THE DRIVER'S SIDE AUTOMATIC SLIDING DOOR ON OUR 2005 TOYOTA SIENNA XLE NO LONGER WORKS AUTOMATICALLY. IT STILL WORKS IF WE MANUALLY HOLD THE EXTERIOR DOOR KNOB OR THE INTERIOR DOOR KNOB OUT FOR A FEW MOMENTS. I GUESS THAT MEANS THAT THE CABLE HAS NOT BROKEN (YET). NONE OF THE BUTTONS WORK TO OPEN THE DOOR ANYMORE. THE DEALER SAYS IT IS AN $1100 DOOR MOTOR ASSEMBLY REPLACEMENT JOB. WHEN THE CABLE DOES BREAK, OTHER PEOPLE REPORT THAT THE DOOR REMAINS STUCK WHEREVER IT IS - OPEN OR CLOSED. IS THAT NOT A SAFETY ISSUE? I ASK THE NHTSA TO REQUIRE TOYOTA TO RECALL THESE FAULTY DEVICES AND IMPLEMENT A PERMANENT FIX. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446393February 3, 2012
STRUCTURE:BODY, STRUCTURE:BODY:DOOR
JULY 31, 2009 THIS WAS THE STATE OF THE CAR: DRIVER SIDE DOOR MAKES A POPPING NOISE. AUTOMATIC PASSENGER SLIDING DOOR IS NOT SMOOTH WHEN OPENING. FEB 2, 2012: THE DRIVER SIDE POPPING NOISE HAS GOTTEN MUCH WORSE. THE PASSENGER SLIDING DOOR NO LONGER WORKS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446573February 3, 2012
STRUCTURE
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED NEAR THE AIR BAG AND THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD RESULT IN THE AIR BAG NOT DEPLOYING IN THE EVENT OF A CRASH. THE DEALER ADVISED THE CONTACT TO REPLACE THE ENTIRE DASHBOARD. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 90,400 AND THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446257February 2, 2012
STRUCTURE:BODY:DOOR
SPOT WELDS BROKE LOOSE ON FRONT DOOR CAUSING POPPING WHEN DOOR IS OPENED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446268February 2, 2012
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING 35 MPH ON A CITY STREET, I LOST BRAKE FUNCTION. I WAS ABLE TO COAST TO A COMPLETE STOP, THANKFULLY AVOIDING OTHER TRAFFIC AND OBSTACLES. ONCE I WAS STOPPED, I FOUND THAT THERE WAS A LONG BOLT ON THE FLOORBOARD UNDERNEATH THE GAS PEDAL. WHEN THE TOWTRUCK DRIVER ARRIVED, HE REACHED IN AND PULLED THE GAS PEDAL COMPLETELY OFF - THERE WAS NOTHING FASTENING IT TO THE CAR. HE WAS ABLE TO REINSTALL THE BOLT, BUT SAID THERE WAS "A PIECE" MISSING, AND TOWED IT TO THE TOYOTA DEALERSHIP. THE DEALER FOUND THAT TWO PEDAL PIVOT BOLTS WERE MISSING, AND THE ONE THAT WAS PRESENT (WHICH HAD ENDED UP ON THE FLOOR), WAS NOT SECURED BY A NUT. THEY SAID THAT THEY WERE NOT SURE WHY THIS HAPPENED - THAT IT COULD HAVE HAPPENED IN THE FACTORY - BUT SAID THAT THEY REPLACED THE THREE BOLTS AND TORQUED THEM PROPERLY, AND THAT IT WAS SAFE TO DRIVE. WE ASKED TO SPEAK WITH A MANAGER FOR BETTER EXPLANATION, AND THE MANAGER AVOIDED ALL OF OUR ATTEMPTS TO CONTACT FOR SEVERAL DAYS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446183February 1, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED THAT THE DASHBOARD WAS CRACKED ALONG WHERE THE FRONT PASSENGER SIDE AIR BAG WAS LOCATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSTIC TEST AND THE TECHNICIAN STATED THAT THE DASHBOARD WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT THE CRACK ON THE DASHBOARD MAY HAVE A NEGATIVE AFFECT ON THE DEPLOYMENT OF THE AIR BAG IF INVOLVED IN A CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 02/13/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446017January 31, 2012
SEATS
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE MIDDLE SEAT ABRUPTLY FLIPPED FORWARD ONTO A CHILD, CAUSING THE CHILD TO SUSTAIN A BROKEN LEG. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 44,000 AND THE CURRENT MILEAGE WAS 44,356.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10445796January 30, 2012
SERVICE BRAKES, HYDRAULIC
SINCE WE PURCHASED THE CAR WE HAVE HAD PROBLEMS WITH THE BRAKES SQUEEKING. WE HAVE HAD THE BRAKES REPLACED MULTIPLE TIMES AND HAVE EVEN UPGRADED THE BRAKES TO AN IMPROVED QUALITY BRAKE PADS BY THE DEALER. HOWEVER THE BRAKES HAVE GOTTEN WORSE AS THE CAR HAS GOTTEN OLDER. THE BRAKE PEDAL IS VERY SPONGY AND TENDS TO GO DOWN TO THE FLOOR WHEN STOPPING. WHEN STOPPING IN EMERGENCY SITUATIONS THE BRAKES MAKE A HORRIBLE CRUNCHING NOISE. SINCE DECEMBER 2010 I HAVE HAD 3 INSTANCES WHERE I NEEDED TO STOP QUICKLY. EACH TIME THE BRAKES MADE THE CRUNCHING NOISE AND THE BRAKING DISTANCE WAS LONGER THAN WOULD BE EXPECTED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445804January 30, 2012
STRUCTURE:BODY:DOOR
PASSENGER SIDE AUTOMATIC DOOR FAILURE. THE DOOR WAS STUCK HALF OPEN AND COULD NOT BE CLOSED WHILE AWAY FROM HOME. SAFETY ISSUE OF TRAVELING WITH CHILDREN AND COULD NOT TRANSPORT THEM IN THE CAR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445815January 30, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND THE REAR HATCH WAS OPENED WHEN IT ABRUPTLY BEGAN TO CLOSE INDEPENDENTLY. THE CONTACT APPLIED PRESSURE TO TRY AND KEEP THE HATCH OPEN BUT TO NO AVAIL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE REAR HATCH HYDRAULIC ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445773January 29, 2012
STRUCTURE:BODY
DRIVER AND FRONT PASSENGER DOOR STARTED MAKING LOUD CLICKING SOUNDS WHEN OPENING AND CLOSING DOORS BACK IN MAY OF LAST YEAR. THEN ABOUT 2 MONTHS AGO, THE FRONT PASSENGER DOOR WOULD NOT CLOSE FULLY AND WOULD ONLY OPEN UP A FEW INCHES. AFTER I WAS ABLE TO OPEN UP, I NOTICED THE DOOR WELD HAD SNAPPED AND BROKEN OFF (WHERE IT ATTACHES TO THE DOOR). I SEARCHED ONLINE AND FOUND OUT THIS IS A COMMON PROBLEM WITH SIENNAS AND THERE WAS A SERVICE BULLETIN FOR THIS PROBLEM, ALTHOUGH NOT FOR MY YEAR. FROM WHAT I'VE READ, DOOR WELDS ARE NOT SUPPOSE TO BREAK OFF ON DOOR AND THIS IS A SERIOUS DEFECT THAT TOYOTA SHOULD TAKE CARE OF. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445537January 27, 2012
STRUCTURE:BODY:DOOR
THE PASSENGER POWER SLIDING DOOR HAS FAILED TO OPERATE DUE TO A FRAYED CABLE. THE DOOR WILL NOT OPEN EVEN IN MANUAL MODE WITH THE CABLE IN PLACE. I SNIPPED THE CABLE TO FREE THE DOOR, AND IT WILL OPEN BUT WILL NOT LOCK IN THE OPEN POSITION (USEFUL WHEN OPENING THE DOOR AT A SLIGHT DECLINE). WHEN CLOSING THE DOOR MANUALLY, IT MAKES A LOUD "THUNK" AS THE DOOR EDGE AND FRAME OF THE CAR MAKE CONTACT. IT APPEARS AS THOUGH THE DOOR HAS SHIFTED ON ITS HINGES PREVENTING A PERFECT ALIGNMENT WITH THE LOCKING MECHANISM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445656January 27, 2012
STRUCTURE:BODY:DOOR
THE CABLE IN THE POWER SLIDING DOOR (PASSENGER SIDE) HAS CAUGHT. THE DOOR IS STUCK PARTWAY OPEN. I CANNOT OPEN IT FURTHER NOR CLOSE IT. THIS IS A COMMON PROBLEM AS EVIDENCED BY MANY OTHER CLAIMS. OF COURSE, TO OPERATE WITH THE DOOR PARTIALLY OPEN WOULD BE VERY DANGEROUS. HERE ARE TWO URL'S THAT INCLUDE SIMILAR ISSUES: HTTP://WWW.TUNDRASOLUTIONS.COM/FORUMS/SIENNA/103978-2004-SIENNA-POWER-SLIDING-DOOR-CABLE/ HTTP://WWW.FACEBOOK.COM/PAGES/TOYOTA-SIENNA-FAULTY-POWER-SLIDING-DOORS/233250320033754?SK=WALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445507January 26, 2012
STEERING
HARD TO STEER AND STEERING WILL NOT TURN BACK. VERY DANGEROUS WHEN TURNING AND NOT BEING ABLE TO GO BACK INTO THE LANE. NO RECALL NOTICE YET FOR STEERING SHAFT. SPOKE TO REP FROM TOYOTA SERVICE DEPT., SAID NO ONE HAS REPORTED SUCH PROBLEM YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445509January 26, 2012
STEERING
WHEN TURNING CORNERS, STEERING SUDDENLY SEIZES UP MAKING IT EXTREMELY DIFFICULT IF NOT IMPOSSIBLE TO TURN THE WHEEL AND PREVENTING THE VEHICLE FROM OPERATING SAFELY AT LOW TO MEDIUM SPEEDS. IT SEEMS AS IF THE STEERING PROBLEM HAPPENS MOST OFTEN WHEN IT IS COLD OR WET OUT. OFTEN WE ARE REQUIRED TO COME TO A COMPLETE STOP BEFORE THE STEERING LOOSENS UP AGAIN. THE DEALER HAS BEEN UNABLE TO RECREATE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445006January 24, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1999 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT AND REAR BUMPER FAILED. THE BUMPER WAS MADE WITH DEFECTIVE MATERIAL THAT CAUSED THE BUMPER TO CRACK AND DENT EASILY WHEN STRUCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445078January 24, 2012
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT A WARNING LIGHT ON THE INSTRUMENT PANEL WAS ILLUMINATED BUT THE CONTACT COULD NOT RECALL WHAT EXACT LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIANS ADVISED THAT THE COMPUTER WOULD HAVE TO BE REPLACED BECAUSE THE WIRES WERE DAMAGED. THE CONTACT STATED THAT THE DAMAGE WAS DUE TO MICE ENTERING THE VEHICLE AND CHEWING THE WIRES. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. UPDATED 03/05/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445097January 24, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DRIVER SIDE SLIDING DOOR WOULD NOT OPEN. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED A RECURRING FAILURE IN THE PAST IN WHICH BOTH REAR DOORS WOULD EXPERIENCE DIFFICULTY LOCKING. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444924January 23, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN ATTEMPTING TO BRAKE OR ACCELERATE, BOTH PEDALS WOULD BE DEPRESSED SIMULTANEOUSLY. THE CONTACT STATED THAT THE TWO PETALS WERE TOO CLOSE IN PROXIMITY. THE MANUFACTURER AND THE DEALER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAVEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60 AND THE CURRENT MILEAGE WAS 1,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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