Toyota Sienna Complaints

9,048 consumer complaints on file.

#10447504February 11, 2012
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
ELECTRICAL MOTOR AND CABLE THAT CONTROLS SLIDING DOOR (DRIVER SIDE) HAS CORRODED AND BROKEN. DOOR INOPERABLE POSING SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447502February 11, 2012
STRUCTURE
DASH BOARD CRACKS LOOK LIKE DONE BY A VERY SHARP KNIFE EVERYWHERE ACROSS THE DASH BOARD. MAY INTERFERE WITH PROPER DEPLOYMENT OF AIR BAG AND IS A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447448February 10, 2012
STRUCTURE:BODY:DOOR
THE AUTOMATIC REAR PASSENGER DOOR BEGAN TO GRIND WHILE OPENING. AS WE WENT TO CLOSE THE DOOR WITH THE AUTOMATIC FEATURE IT STOPPED WORKING. THE DOOR WAS JAMMED SLIGHTLY OPEN. WE COULD NOT OPEN OR CLOSE THE DOOR EVEN WHEN PUTTING IT INTO MANUAL MODE. UPON INSPECTION MY HUSBAND SAW THAT THE CABLE THAT IS BELOW THE REAR WINDOW WAS SHEARED. HE WAS ABLE TO CUT THIS CABLE AND FREE THE DOOR FROM BEING JAMMED. IT WAS A VERY LONG PAINFUL PROCESS AS WE WERE AWAY FROM HOME AND ONLY HAD ACCESS TO A VERY SMALL DULL KNIFE. THIS IS A MAJOR SAFETY ISSUE. WE HAVE A MINIVAN BECAUSE WE HAVE SEVERAL SMALL CHILDREN. SMALL CHILDREN OFTEN DART IN FRONT OF AUTOMATIC DOORS WITHOUT REALIZING THEY ARE CLOSING. IF THIS DOOR HAD GOTTEN JAMMED WITH ONE OF OUR SMALL CHILDREN CAUGHT IN IT THEY WOULD HAVE BEEN IN GREAT DANGER POSSIBLY LOOSING A LIMB OR HEAVEN FORBID THEIR HEAD WERE CAUGHT BECAUSE THEY TRIPPED GETTING OUT OF THE VAN. I IMPLORE YOU TO MANDATE A RECALL ON THIS VAN IMMEDIATELY FOR THE SAFETY OF ALL THE HUNDREDS OF THOUSANDS OF SMALL CHILDREN THAT ENTER AND EXIT THESE VANS EVERY SINGLE DAY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447456February 10, 2012
VISIBILITY, VEHICLE SPEED CONTROL
GENERAL COMPLAINT ABOUT REAR SIDE VISIBILITY DURING REVERSING. WITH BABY CAR SEATS, ON THE DRIVER SIDE OF THE MINI VAN, THE DRIVER SIDE REAR WINDOWS ARE OBSTRUCTED AND THE VISIBILITY IS RESTRICTED CONSIDERABLY DURING BACK UP. ASKED TOYOTA IF I CAN BUY REAR CAMERAS BUT WAS TOLD THAT IT COMES ONLY FACTORY INSTALLED. I CONSIDER THIS A SERIOUS ANOMALY. THE MINI VAN OCCASIONALLY RUNS WITHOUT SLOWING DOWN WHILE THE GAS PEDAL IS NOT USED. IT RETAINS SPEED GIVING A FALSE HOPE THAT IT IS ON CRUISE CONTROL MODE. INFORMED TOYOTA ABOUT THE SAME AND WAS TOLD IT IS A FEATURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447465February 10, 2012
STRUCTURE:BODY:DOOR
ONE DAY WE NOTICED A SCRAPING NOISE THAT OUR PASSENGER SIDE SLIDING POWER DOOR WAS MAKING WHEN WE OPENED AND CLOSED IT. THE NEXT DAY WE PARKED IN A SHOPPING CENTER AND AFTER GETTING OUR TWO YEAR OLD TWIN GIRLS OUT OF THEIR CAR SEAT, WE PUSHED THE BUTTON TO CLOSE THE DOOR AND IT GOT STUCK HALF WAY. WE COULD NOT PUSH IT OPEN OR CLOSED. THE CABLE HAD FRAYED AND THE PROTECTIVE COVERING OVER THE CABLE HAD COME OFF. WE PANICKED BECAUSE WE DID NOT KNOW HOW WE WOULD GET HOME SINCE THE DOOR WOULD NOT SHUT TO SAFELY DRIVE OUR CHILDREN HOME. FORTUNATELY AFTER SOME TIME WE CAME UP WITH THE IDEA OF CUTTING THE CABLEWITH WIRE CUTTERS SO WE COULD AT LEAST GET IT CLOSED. IT WORKED AND THE DOOR IS NOW MANUAL BUT THE DOOR MAY BE COMPROMISED FROM THIS CABLE FAILURE. APPARENTLY THIS IS A COMMON PROBLEM THAT MANY SIENNA OWNERS FEEL TOYOTA NEEDS TO ADDRESS DUE TO THE INADEQUATE MATERIALS USED TO OPERATE THE POWER SLIDING DOORS AND THE HEFTY EXPENSES TO HAVE IT REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447266February 9, 2012
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
MY EIGHT YEAR OLD DAUGHTER GOT HER FOUR FINGERS ON THE RIGHT HAND CRUSHED BY THE SLIDING PASSENGER AUTOMATIC DOOR WHEN IT WAS CLOSING. THE DOOR DID NOT OPEN LIKE IT SHOULD. SHE DOES NOT FEEL THE TIP OF HER FINGERS. HELP! *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10447296February 9, 2012
STRUCTURE:BODY:DOOR
BOTH POWER SLIDING DOORS ON MY VAN HAVE STOPPED WORKING. THE FIRST DOOR STOPPED WORKING AND WITHIN TWO WEEKS THE OTHER DOOR HAS STOPPED. THE DOORS STOPPED WORKING WITH THE KEY FOB AND THE BUTTONS IN THE FRONT DRIVERS AREA & THE BUTTONS LOCATED NEAR THE POWER DOORS, ONLY OPENING WITH THE ACTUAL DOOR HANDLE. THEY HAVE NOW STOPPED WORKING ALL TOGETHER. WE HAVE TURNED THE POWER BUTTON OFF SO THEY OPEN MANUALLY NOW. THEY ARE VERY HARD TO OPEN MANUALLY(ALMOST IMPOSSIBLE FOR ME AT TIMES?!) I HAVE 3 SMALL CHILDREN AND THE OTHER DAY I COULD NOT GET THE DOOR TO OPEN AT ALL (POWER OR MANUALLY) AND THEY HAD TO CRAWL OVER THE FRONT SEAT(RIDICULOUS)!!. IT IS VERY FRUSTRATING AND UNSAFE TO HAVE DOORS THAT WON'T OPEN. IT APPEARS THAT THIS PROBLEM HAS BEEN GOING ON WITH LOTS OF TOYOTAS SINCE 2008 AND TOYOTA HAS NOT TAKEN CARE OF THEIR CUSTOMERS. TOYOTA HAS ALREADY DONE A RECALL ON THE REAR LIFT DOOR SO WHY NOT TAKE CARE OF THE DOORS THAT PEOPLE ACTUALLY USE TO GET IN AND OUT OF THE VEHICLE. IT IS HARD TO BELIEVE THAT TOYOTA HAS LET THIS PROBLEM GO ON AS LONG AS IT HAS. THEY CAN DO A RECALL FOR A CLIP THAT HOLDS CARPET IN PLACE BUT NOT TAKE CARE OF THIS SORT OF ISSUE. MY BIGGEST CONCERN IS FOR THE SAFETY OF MY CHILDREN, THAT IS WHY I PURCHASED A TOYOTA VAN IN THE FIRST PLACE BUT NOW I'M STARTING TO REGRET THAT DECISION. AFTER SPEAKING WITH A TOYOTA DEALER AND FOUND OUT THAT IT WOULD COST APPROX. $1500 PER DOOR TO FIX I WAS VERY DEVASTATED. THAT IS ABSOLUTELY ABSURD!! I WOULD EXPECT TO PAY THAT MUCH FOR AN ENGINE PROBLEM OR TRANSMISSION BUT FOR THE DOORS??? AND WITH ALL THE PROBLEMS REPORTED BY OTHER SIENNA OWNERS!? TOYOTA STEP UP AND TAKE CARE OF YOUR CUSTOMERS!!! HOW WOULD THEY FEEL IF THEY COULDN'T GET OUT OF THEIR DOOR???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447331February 9, 2012
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE RIGHT FRONT SEAT AIR BAG AND WIRING HARNESS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447109February 8, 2012
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
RIGHT REAR POWER SLIDING DOOR ON 2005 TOYOTA SIENNA LXE MALFUNCTIONED. DEALER QUOTED NEARLY $1000.00 TO FIX. RIDICULOUS. HAD DEALER DISCONNECT SYSTEM (OVER $70.00) AND NOW CAN USE DOOR MANUALLY ALTHOUGH DOOR IS CUMBERSOME TO MOVE -- ALMOST IMPOSSIBLE FOR CHILDREN TO OPERATE. INEXCUSABLY POOR DESIGN! SAME PROBLEM RIGHT REAR WINDOW. WILL NOT OPERATE. NOW DISCONNECTED BY DEALER (INCLUDED IN $70.00 CHARGE NOTED ABOVE). WINDOW CANNOT BE OPERATED MANUALLY. PERMANENTLY SHUT. BAD! VENTILATION IN REAR AND THUS THROUGHOUT VEHICLE ADVERSELY AFFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447126February 8, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT BOTH REAR SLIDING DOORS FAILED TO CLOSE SECURELY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY REPLACED BOTH DOOR LATCHES. THREE YEARS AFTER THE REPAIR WAS PERFORMED, THE FAILURE RECURRED. THE VEHICLE WAS CURRENTLY BEING REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447141February 8, 2012
STRUCTURE
THE PASSENGER SIDE POWER SLIDING DOOR IS NOT OPERATING CORRECTLY. IT WILL NOT OPEN OR CLOSE PROPERLY AND WILL NOT CLOSE COMPLETELY WHEN USED MANUALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447162February 8, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT WAS STANDING UNDER THE REAR LIFT GATE WHEN IT ABRUPTLY CLOSED INDEPENDENTLY AND STRUCK THE CONTACT ON THE HEAD. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS PREVIOUSLY INCLUDED AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 08V244000 (STRUCTURE: BODY: HATCHBACK/LIFTGATE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT BECAUSE THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL, THEY COULD PROVIDE NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED FOR THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447212February 8, 2012
STRUCTURE:BODY:DOOR
THE AUTOMATIC SLIDING SIDE DOOR ON MY 2004 TOYOTA SIENNA QUIT WORKING. THE CABLE BROKE AND THE DOOR STILL WORKS MANUALLY. WITHOUT THE CABLE, THE HEAVY DOOR SLIDES CLOSED WITH GREAT FORCE. IF THE VAN WERE TO BE PARKED ON A DOWNWARD SLOPE, A PERSON COULD EASILY BE INJURED BY THE OUT OF CONTROL DOOR. IT APPEARS THE CABLE WAS THE SAFETY MECHANISM FOR THE DOOR. MY RESEARCH SHOWS THIS IS A LARGE PROBLEM WITH THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446521February 7, 2012
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2005 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO TOYOTA DRIVER AND SLIDING DOOR DEFECT *TGW THE CONSUMER STATED THERE WAS A KNOWN FACTORY DEFECT WITH THE DOOR AND TOYOTA WAS NOT WILLING TO PROVIDE FULL COVERAGE, BUT ONLY HALF COVERAGE. TOYOTA INFORMED THE CONSUMER SHE WAS PAST THE FIVE YEAR EXTENDED WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447007February 7, 2012
STRUCTURE:BODY:DOOR
THE AUTOMATIC DOOR ON OUR SIENNA VAN JUST STARTED FAILING. IT IS NO LONGER AUTOMATED AND NOW IS ALMOST IMPOSSIBLE TO OPEN OR CLOSE COMPLETELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446764February 6, 2012
STEERING
STEERING WHEEL PRESENTS VIBRATION AND STRANGE NOISE WHEN FULLY TURNED TO ANY SIDE. COMPLAINED TO TOYOTA DURING THE EXTENDED WARRANTY AND SERVICE WAS DENIED, STATING THAT IS WAS FUNCTIONAL AND NOT BROKEN. NOW (FEB 2012, EXTENDED WARRANTY EXPIRED) IT IS REALLY GETTING WORSE AND WORSE. WOULD TOYOTA WAIT FOR THE PART TO FAIL AND SOMEONE TO BE KILLED TO ADDRESS THE PROBLEM? THERE IS A PREMATURE WEAR IN THE STEERING COLUMN AND STEERING SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446852February 6, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
BOTH THE POWER SLIDING DOOR AND THE MANUAL SLIDING DOORS DO NOT OPEN. THE FIRST INCIDENT WAS THAT IT WAS DIFFICULT TO OPEN THE MANUAL DOOR AND EVENTUALLY IT COULD NO LONGER BE OPENED. THE POWER DOOR, ONE DAY, WOULD NOT CLOSE WITH THE POWER. WE CLOSED IT MANUALLY AND IT KEPT REOPENING. WE TURNED OFF THE POWER TO THE DOOR AND FINALLY GOT THE DOOR CLOSED. IT NO LONGER OPENS EITHER WITH POWER OR MANUALLY. AFTER RESEARCHING THIS PROBLEM ONLINE, IT APPEARS THAT THERE ARE NUMEROUS TOYOTA SIENNAS THAT HAVE THE SAME PROBLEM WITH THE SLIDING DOORS. ALSO FROM RESEARCHING, TOYOTA HAS NOT DONE ANYTHING ABOUT THIS PROBLEM OTHER THAN TO CHARGE HIGH PRICES TO FIX THE DOORS AND TO TELL PEOPLE THAT IT IS VERY RARE FOR THESE DOORS TO STOP OPENING. I FEEL THIS IS A SAFETY ISSUE AS IF THERE WAS AN ACCIDENT, NO ONE IN THE BACK COULD EASILY GET OUT OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446864February 6, 2012
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
2004 DRIVER'S SIDE SLIDING DOOR CABLE BROKE, CAUSING THE DOOR TO BE UNABLE TO CLOSE. DUE TO SEVERELY COLD WEATHER IN IOWA, THE DOOR WAS FORCED SHUT TO ALLOW THE VEHICLE TO BE OPERABLE. DOOR MOTOR REPLACEMENT COST ESTIMATES RANGE FROM $1300-1500. A FEW MONTHS LATER THE PASSENGER SIDE DOOR STARTED EXHIBITING PROBLEMS OPENING AND CLOSING. TURNED OFF THE MOTORS FROM THE INSIDE COMPARTMENT. ONE TIME WHEN THE DRIVERS SIDE DOOR WAS OPENED, A PIECE OF THE DOOR ASSEMBLY SHATTERED THE REAR 3/4 GLASS PANEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446916February 6, 2012
AIR BAGS
I HAD NO IDEA SO MANY OTHER 2006 SIENNA OWNERS HAVE AIR BAG PROBLEMS LIKE I DO. THE FIRST REPLACEMENT WAS AFTER ONLY 8 MONTHS OF OWNERSHIP. THE DEALER REPLACED THE ENTIRE FRONT PASSENGER SEAT ASSEMBLY. SINCE THEN THE AIR BAG LIGHT WENT OFF AND ON WITH NO PATTERN TO ITS FREQUENCY AND HAS BEEN ON CONTINUALLY FOR AT LEAST 6 MONTHS DESPITE REMOVING THE DRAWER AND INSPECTING/DISCONNECTING/RECONNECTING THE CONNECTORS. RIGHT NOW A PIECE OF BLACK ELECTRICAL TAPE COVERS THE LIGHT ON THE DASHBOARD SINCE THE DEALER WILL CHARGE $3000 TO REPLACE WHAT HAS ALREADY BEEN REPLACED AND DID NOT FIX THE PROBLEM. AIR BAGS ARE NOT COVERED UNDER THE EXTENDED WARRANTY. I FEEL LIKE I HAVE TO TELL MY FRONT SEAT PASSENGERS THAT THEY MAY NOT HAVE AN AIR BAG PROTECTING THEM AND MAY FEEL SAFER IN THE REAR SEATS. TOYOTA HAS A REPUTATION FOR SAFETY AND I AM SURPRISED THAT THE COMPANY HAS NOT DONE MORE TO FIX THE AIR BAG PROBLEMS ON 2006 SIENNAS. WE BOUGHT OUR SIENNA KNOWING WE WOULD SOON HAVE 3 TEEN/YOUNG ADULT DRIVERS IN THE FAMILY AND WE WANTED A VEHICLE THAT WOULD PROTECT ALL OF US, NO MATTER WHO IS DRIVING OR SITTING IN THE PASSENGER SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446733February 5, 2012
UNKNOWN OR OTHER
SINCE PURCHASE OF VEHICLE HAD 8 REPAIRS ON SLIDING MANUAL DOORS. THEY END UP GETTING STUCK SO YOU CANT OPEN IT TO GET IN OR OUT. HAD 1 OR 2 REPAIRS 2003 AT MARK JACOBSON TOYOTA,6 REPAIRS(2004,05,06) AT FRED ANDERSON TOYOTA,1 REPAIR TAO AUTO(2010), IN NEED OF REPAIR NOW ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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