Toyota Sienna Complaints

9,048 consumer complaints on file.

#10442887January 9, 2012
AIR BAGS
STARTED VEHICLE AND AIR BAG WARNING LIGHT BEGAN FLASHING. LOOKED ONLINE AND FOUND HUNDREDS OF OTHER 2006 SIENNA OWNERS HAVE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443176January 9, 2012
AIR BAGS
AIRBAG WARNING LIGHT APPEARED ON DASHBOARD SUDDENLY. DEALERSHIP RAN DIAGNOSTICS AND SAID THAT A LOOSE CONNECTION BELOW THE CAR SEAT COULD BE THE REASON, AS THAT FIXED THE WARNING LIGHT ISSUE. CAR'S EXTENDED WARRANTY EXPIRES IN ABOUT 8MONTHS, AND READING THE MOST COMPLAINTS ON THIS MINI-VAN BEING AIRBAG ISSUE, I AM WORRIED THAT THE ACTUAL ERROR (REQUIRING REPLACEMENT OF THE WHOLE SYSTEM $2K-$3K+ THAT OTHERS ARE PAYING) WOULD APPEAR RIGHT AFTER MY WARRANTY EXPIRES. TOYOTA SHOULD REALLY CONSIDER THIS AS A RE-CALL, OR, EXTEND THE WARRANTY OF THE AIRBAG SYSTEMS TO 10YRS (REGARDLESS OF MILEAGE) TO PROVIDE THE SECURITY TO 2006 SIENNA OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443232January 9, 2012
AIR BAGS, STRUCTURE:BODY
WAS HIT ALMOST IN A T-BONE FASHION, OTHER DRIVER WAS GOING APPROXIMATELY 40-50 MPH. NO SIDE CURTAIN AIRBAGS DEPLOYED. CONCERNED ABOUT THIS AND WHEN CONTACTED BY TOYOTA, THE WOMAN SAID THAT I DIDN'T KNOW WHAT I WAS TALKING ABOUT AND WHEN WE BOUGHT IT THEY WERE JUST TRYING TO SELL US A CAR. CAR HAS SIGNIFICANT DAMAGE AND HAS BEEN IN A SHOP FOR TWO WEEKS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10442843January 8, 2012
STRUCTURE:BODY, ELECTRICAL SYSTEM
POWER SLIDING DOOR DOESN'T CLOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442621January 6, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT WHENEVER ENTERING THE VEHICLE FROM THE FRONT DRIVER'S DOOR, THE DOOR WOULD ABRUPTLY OPEN VERY WIDE AND EMIT A POPPING SOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE DOOR WELDING WAS FRACTURED. IN ADDITION, THE DOOR STOP REQUIRED REPLACEMENT. THE VEHICLE HAD NOT BEEN REPAIRED. THERE WAS A TECHNICAL SERVICE BULLETIN ASSOCIATED WITH NHTSA ITEM NUMBER 10021711 (STRUCTURE: BODY: DOOR). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442706January 6, 2012
AIR BAGS
AIR BAG LIGHT ON INSTRUMENT PANEL FLASHES ON AND OFF. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED A DEFECTIVE AIR BAG SENSOR, WHICH NEEDS TO BE REPLACED ALONG WITH THE AIR BAG AND AIRBAG HARNESS UNDER THE DRIVER'S SEAT SINCE THE AIR BAG WOULD NOT DEPLOY IN THE EVENT OF A CRASH, WHICH COULD RESULT IN SERIOUS INJURY OR DEATH. VEHICLE HAS ONLY 47000MILES ON IT BUT SINCE IT IS OVER 5YEARS IT IS NOT COVERED UNDER WARRANTY. THIS MALFUNCTION IS NOT THE RESULT OF ANY ACCIDENT OR BUMP, IT STARTED ON ITS OWN. THIS ISSUE HAS BEEN REPORTED ON NUMEROUS VEHICLES AND FOR NO APPARENT REASON. THIS IS A SERIOUS DEFECT IN THE SRS AND A CRITICAL SAFETY ISSUE. IT IS IN FACT A CLEAR VIOLATION OF BASIC FEDERAL SAFETY STANDARDS THAT SHOULD BE TAKEN CARE BY TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442723January 6, 2012
STRUCTURE:BODY
WATER ACCUMULATING IN FOLD-DOWN COMPARTMENT FOR THIRD ROW SEATS. STANDING WATER NOTICED UNDER CARPET. DEALERSHIP UNABLE TO REPLICATE LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442760January 6, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
THE ELECTRIC DOOR (PASSENGER SIDE) INTERMITTENTLY WORKED FOR YEARS, SOMETIMES IT WORKED, SOMETIMES IT DID NOT. FINALLY IT QUIT WORKING. THE REAR FAN GOES ON AND OFF AT WILL. THERE IS AN ELECTRICAL SHORT. MY REAR TAIL LIGHT ON DRIVER'S SIDE IS ALWAYS OUT, EVEN AFTER REPLACING IT MULTIPLE TIMES. THE TRUNK DOOR LOST ALL ITS HYDRAULIC LIFT AND ACTUALLY HIT ME IN THE HEAD. IT HAS NO HYDRAULICS LEFT NOW AND IS VERY HARD TO LIFT. THE LIGHTED BUTTONS BY THE FRONT WINDSHIELD WHERE YOU OPERATE THE GARAGE DOOR, ELECTRIC DOOR - BURNT OUT AT PROBABLY 37,000 MILES AND WERE RIDICULOUS TO REPLACE. THE DOOR LOCKS ARE ALL SCREWED UP. HARD TO UNLOCK THE DRIVER'S DOOR MANUALLY WITH A KEY, HAVE TO UNLOCK FROM PASSENGER SIDE. THE DOOR CLICKER DOES NOT WORK. BATTERIES HAVE BEEN REPLACED MULTIPLE TIMES AND THE CLICKER QUIT WORKING SHORTLY AFTER, AGAIN AN ELECTRICAL SHORT OF SOME SORT??? SO NO CLICKER, NO ELECTRIC DOOR, NO TRUNK LIFT, NO DOME LIGHTING, NO TAIL LIGHT, NOT TO MENTION ALL THE RECALLS THAT VAN HAD (EXTRA TIRE, SEATBELTS, DOOR ISSUES). I HAD TO REPLACE MY RADIATOR?? CAUSE IT WAS LEAKING. VAN CURRENTLY HAS 126,000 MILES ON IT. IT IS BY FAR THE WORST QUALITY VEHICLE I HAVE EVER OWNED. I HAVE OWNED AN 80S TOYOTA COROLLA WHICH WAS FINE, SATURN, ACURA INTEGRA, FORD EXPLORER, ALSO MAZDAS, 2001 CHRYSLER 300M (HORRIBLE ALSO), THERE IS NO DOUBT THAT AFTER READING ALL THE POSTS ON THE EDMUNDS SITE ABOUT THIS 2004 SIENNA VAN, IT SHOULD BE RECALLED FOR ELECTRIC DOOR PROBLEMS AND ALL DOOR PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442361January 4, 2012
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
AFTER PULLING OUT OF THE DRIVEWAY AND DRIVING FORWARD LESS THAN 100 YDS, THE VEHICLE BEGAN TO PULL LEFT AND RIGHT AS IF VEHICLE STABILITY CONTROL WERE TAKING OVER. VERY SHORTLY AFTER, THE VEHICLE CAME TO AN ABRUPT STOP WITH BRAKES SEEMINGLY APPLIED ON THEIR OWN (POWER BRAKE ASSIST?). THE SCREEN LIT UP WITH THE FOLLOWING WARNINGS, "CHECK ABS," "CHECK VSC," AND "CHECK BRAKE SYSTEM," FOLLOWED BY "HAVE YOUR VEHICLE CHECKED BY DEALER." THE ABS, VSC, EMERGENCY BRAKE, AND CHECK ENGINE LIGHTS ON THE DASH CAME ON AS WELL. UPON TAKING A LOOK UNDER THE HOOD, WE ALSO DISCOVERED WHAT APPEARED TO BE AN OIL LEAK AT THE HEAD GASKET. THE VEHICLE WAS TAKEN TO THE DEALER AND A TOYOTA ENGINEER WAS FLOWN IN TO HELP DIAGNOSE THE PROBLEM. THE RESULT WAS THEY CLEARED THE CODES, WIPED UP THE OIL, AND SAID THERE WAS NOTHING WRONG WITH THE CAR. ABOUT A DAY AND A HALF LATER, THE EXACT SAME THING HAPPENED AGAIN WITH THE VEHICLE PULLING, WARNING LIGHTS, ETC. THIS TIME, THE DEALERSHIP SAID THAT THEY FOUND "HARD" CODES AND THAT THE FLOOR WIRE HARNESS NEEDED TO BE REPLACED. THE VEHICLE HAS NOW BEEN OUT OF SERVICE FOR 16 DAYS. WE SHALL SEE WHETHER THE WIRE HARNESS FIXES THE PROBLEM. THE DEALER SAID THEY PUT DYE IN THE ENGINE OIL TO TRY TO DETECT A LEAK. NOT SURE WHY THEY DIDN'T INVESTIGATE THE PROBLEM WHILE THE OIL WAS SITTING THERE. IT WAS VERY OBVIOUS WHERE THE LEAK WAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442061January 2, 2012
STRUCTURE:BODY
THE SPOT WELDS FOR THE "CHECK STRAP" ON THE DRIVER'S SIDE, FRONT DOOR OF MY SIENNA HAVE FAILED. TOYOTA HEADQUARTERS ADVISED ME THAT THEY RECOGNIZE THAT THERE IS A PROBLEM AND THEY HAVE EXPANDED THEIR WARRANTY TO 5 YEARS/100,000 MILES TO COVER IT. UNFORTUNATELY, MY 2004 SIENNA IS BEYOND THE LIMITS OF THE EXPANDED WARRANTY. I DO NOT UNDERSTAND WHY THIS IS NOT A "SAFETY RECALL" ISSUE COVERING EVERY IMPACTED TOYOTA SIENNA. CLEARLY THIS PROBLEM HAS SERIOUS SAFETY IMPLICATIONS. WITHOUT THIS "CHECK STRAP" IN PLACE, THE DOOR CAN UNEXPECTEDLY SWING SHUT ON A PERSON CAUSING SERIOUS INJURY, PARTICULARLY IF IT SLAMS INTO A CHILD. ALSO, THERE ARE ADDITIONAL SAFETY ISSUES ASSOCIATED WITH A CAR DOOR THAT CAN SWING OPEN FREELY. HOW CAN THE NHTSA POSSIBLY ALLOW TOYOTA TO GET AWAY WITH CORRECTING THIS SAFETY ISSUE ON SOME BUT NOT ALL OF THE DEFECTIVE SIENNA MODELS INVOLVED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442129January 2, 2012
STRUCTURE:BODY:DOOR
POWER SLIDING DOOR WAS STUCK HALFWAY OPEN, AND WOULD NOT OPEN MORE NOR CLOSE. LOOKING INSIDE THE DOOR MACHINERY I COULD SEE THE METAL CABLE WAS FRAYED AND MATERIAL WAS STUCK IN THE WORKS, PREVENTING THE DOOR FROM MOVING IN EITHER DIRECTION. I WAS ABLE TO FORCE THE DOOR CLOSED BECAUSE WE NEEDED TO TRANSPORT CHILDREN HOME. BUT NOW THE DOOR CANNOT OPEN, AND IS UNSAFE. FROM SEARCHING ONLINE, NOW I SEE THAT THIS IS A PROBLEM THAT THOUSANDS OF SIENNA CUSTOMERS HAVE ENCOUNTERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441926December 31, 2011
AIR BAGS, STRUCTURE:BODY, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TOYOTA SIENNA 2005 DEVELOPED TWO MAJOR PROBLEMS ABOUT 6 YEARS AND 40,000 MILES ON IT (RIGHT AFTER WARRANTY RUNS OUT). 1. PASSENGER SIDE FRONT AIRBAG MALFUNCTION RESULTING IN AIRBAG LIGHTS BEING ON. DEALER IS QUOTING $700 DOLLARS. MORE IMPORTANTLY, THE FACT THAT THIS IMPORTANT LIFE SAVING DEVICE MALFUNCTIONING AT JUST 6 YEARS AND RIGHT AFTER WARRANTY RUNS OUT. SEVERAL OTHER PEOPLE HAVE HAD EXACT SAME ISSUE AS EVIDENCED BY DISCUSSIONS IN CONSUMER FORUMS ON THE INTERNET. 2. DRIVER SIDE DOOR MAKES LOUD POPPING NOISE WHILE OPENING AND CLOSING. DEALER CONFIRMED THAT THE WELDS IN THE DRIVER HINGES HAVE BROKEN. COST TO REPAIR (REPLACE DOOR !!) IS $2400. TOYOTA CUSTOMER EXPERIENCE CENTER CLAIMED THAT A NOTIFICATION ABOUT THIS ISSUE WAS MAILED OUT, WHICH I HAVE NEVER RECEIVED. THEY EXTENDED THE WARRANTY TO COVER 5 YEARS AND GUESS WHAT? IT BREAKS AT 6 YEARS. BOTH ISSUES ARE IMPORTANT SAFETY CONCERNS AND SPEAKS VOLUMES ABOUT TOYOTA QUALITY AND CUTTING CORNERS BY DESIGNING PRODUCTS THAT WORK ONLY UNTIL WARRANTY IS VALID. TOYOTA CUSTOMER EXPERIENCE REPRESENTATIVE REFUSED TO ESCALATE THE MATTER TO HIGHER UPS IN TOYOTA SAYING THAT SHE HAS THE AUTHORITY TO DECIDE WHAT SHOULD BE DONE. THEY ALSO REFUSED TO SHOULDER THE COST TO REPAIR. THE REPRESENTATIVE WAS ALSO UNAWARE OF THE REASONS WHY THE AIRBAG WOULD MALFUNCTION. NHTSA SHOULD INVESTIGATE THESE ISSUES AND FORCE TOYOTA TO RECALL. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441988December 31, 2011
STRUCTURE:BODY:DOOR
THE PASSENGER SIDE POWER SLIDING DOOR BECAME STUCK IN THE OPEN POSITION AND WOULD NOT CLOSE. THE MANUAL OVERRIDE DOES NOT WORK; IT SIMPLY WOULD NOT CLOSE. USING A GREAT DEAL OF FORCE, WE FINALLY GOT IT CLOSED AFTER ARRIVING HOME, BUT NOW WE CANNOT OPEN IT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441710December 30, 2011
AIR BAGS
SRS WARNING LIGHT FLASHING, TAKEN TO THE DEALER TO BE INFORMED OF THE B0111 CODE AND TOLD THAT BOTH FRONT SIDE AIRBAG HARNESSES ARE RECOMMENDED TO BE REPLACED BY A TOYOTA SERVICE MEMO, THOUGH THE B0111 IS SPECIFICALLY INDICATIVE OF A FAULTY RIGHT FRONT HARNESS FAULT. COULD THE NUMBER OF COMPLAINTS BE LOW DUE TO THE FACT THAT THIS FAULT COMES UP EARLIER ON MOST VEHICLES AND THEY ARE COVERED BY THEIR WARRANTY AND THUS NOT A CONCERN? *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441721December 30, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED IN SEVERAL AREAS AND RANGED IN SIZE FROM APPROXIMATELY 8-9 INCHES IN LENGTH. THE CONTACT WAS CONCERNED WITH THE SAFETY OF THE AIR BAGS AND WAS CONCERNED OF UNINTENTIONAL DEPLOYMENT OR IF THEY WOULD DEPLOY AT ALL IN THE EVENT OF A CRASH. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441773December 30, 2011
WHEELS
2006 TOYOTA SIENNA XLE LIMITED PREMIUM ALLOY WHEELS WITH EXCESSIVE CORROSION UNDER THE PAINT CAUSING THE PAINT TO BLISTER AND COME OFF. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441617December 29, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE CONTACT STATED THAT THE DEALER COULD NOT CONFIRM THAT IN THE EVENT OF A CRASH, THE AIR BAGS WOULD OPERATE AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441213December 26, 2011
POWER TRAIN
WHILE DRIVING WEST IN I-88 IN NEW YORK, BETWEEN EXITS 1 AND 2, OUR REAR END COMPLETELY LOCKED UP. WE WERE ABLE TO GET THE CAR ONTO THE SHOULDER, BUT IN DOING SO, WE HIT THE CONCRETE WALL CAUSING SOME BODY DAMAGE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10441097December 23, 2011
WHEELS
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT THE TIRE VALVE STEM DETACHED WHILE ADDING AIR TO THE TIRES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 35,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440968December 22, 2011
STRUCTURE:BODY:DOOR
THE AUTOMATIC SLIDING DOORS ON OUR 2005 SIENNA XLE MALFUNCTION ON A REGULAR BASIS. THE PASSENGER SIDE DOOR HAS BROKEN ENTIRELY AND CANNOT BE OPENED MANUALLY OR AUTOMATICALLY WITHOUT TREMENDOUS EFFORT (AS IN USING ENTIRE BODY WEIGHT OF A GROWN MAN). THE DRIVER'S SIDE AUTOMATIC SLIDING DOOR HAS OPENED BY ITSELF WHILE DRIVING ON THE FREEWAY AT 60MPH! BECAUSE OF THESE PROBLEMS, WE HAVE BEEN FORCED TO HAVE OUR PASSENGERS CLIMB THROUGH THE FRONT DRIVER & PASSENGER DOORS. THE COST TO REPAIR THESE ISSUES HAS BEEN ESTIMATED AT $1200-1800. NO ABUSE OF THE DOORS HAS TAKEN PLACE AS THEY'VE ONLY EVER BEEN OPENED VIA REMOTE (UNTIL NOW). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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