Toyota Sienna Complaints

9,048 consumer complaints on file.

#10448873February 21, 2012
AIR BAGS, ELECTRICAL SYSTEM
I RECENTLY HAD MY AIRBAG LIGHT FLASHING ON MY DASH AND THE DEALERSHIP SAID BOTH RH AND LH AIR BAG WIRING HARNESSES WITH SENSORS WILL NEED TO BE REPLACED. THE COST TO FIX $5335. I RECENTLY HAD MY POWER SLIDING DOOR GO OUT. THE DOOR OPENED BUT WOULD NOT CLOSE. THE COST TO FIX $1800. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448422February 18, 2012
STRUCTURE:BODY:HATCHBACK/LIFTGATE
WE HAVE A 2008 TOYOTA SIENNA WITH AN AUTOMATIC LIFT GATE. WHEN YOU PUSH A BUTTON ON THE OVERHEAD CONSOLE OR ON THE REMOTE IT OPENS THE REAR LIFT GATE, PUSH AGAIN AND IT CLOSES AND LATCHES AUTOMATICALLY. HOWEVER, THE MECHANISM(S) THAT HOLDS IT OPEN HAS FAILED. SIMILAR TO FAILURE ON THE 2004-2006 SIENNA THAT FORCED A TOYOTA RECALL. IF YOU OPEN IT AUTOMATICALLY IT STARTS CLOSING IMMEDIATELY AFTER YOU OPEN IT WITHOUT WARNING, NO ALERTS. IF YOU OPEN IT MANUALLY IT WILL NOT STAY OPEN AND THE WEIGHT IS UNSUPPORTED MEANING IT WILL CLOSE ON ANYTHING IN ITS WAY. A CHILD COULD BE CRUSHED/INJURED FROM THE WEIGHT/FORCE OF THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448309February 17, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT IN EXTREMELY COLD WEATHER, THE BRAKE PEDAL WOULD BECOME RESISTANT. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000 AND THE CURRENT MILEAGE WAS 113,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448327February 17, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,202 AND THE CURRENT MILEAGE WAS 38,212.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448245February 16, 2012
STRUCTURE:BODY
DRIVER'S SIDE SLIDING DOOR CABLE IS FRAYED AND HAS APPARENTLY JAMMED THE MECHANISM SUCH THAT THE DOOR IS STUCK HALF-OPEN (I'M AN OPTIMIST OR I'D HAVE SAID HALF-CLOSED). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448013February 15, 2012
STRUCTURE:BODY:DOOR
I HAVE HAD TROUBLE WITH MY PASSENGER SIDE POWER SLIDING DOOR FOR THE LAST 12-18MONTHS. FIRST THE DOOR WAS STUCK AND WOULDN'T OPEN. A TRIP TO TOYOTA RESULTED IN HAVING THE MECHANISMS REPLACED. FORTUNATELY I WAS UNDER WARRANTY AT THE TIME. NOW THE DOOR OPENS AND PARTIALLY SHUTS BUT WILL NOT LATCH FOR A COMPLETE CLOSE. A TRIP TO TOYOTA SAYS THAT THE LATCHING MECHANISM HAS GONE BAD AND WILL COST $875 TO FIX. THE OTHER ISSUE IS THAT THE DOORS FREEZE SHUT IN THE WINTER. ANYTIME WE HAVE SNOW OR RAIN AND THEN THE TEMPERATURE DROPS, THE DOORS ARE FROZEN SHUT. I HAVE COMPLAINED ABOUT THIS TO TOYOTA ON MULTIPLE OCCASIONS AND I WAS TOLD THEY COULD LUBRICATE THE DOORS. YEAH, WELL, THAT DOESN'T WORK EITHER. THEY HAVE BEEN WARNED THAT IF MY KIDS ARE IN THE CAR AND I CANNOT GET THEM OUT IN CASE OF AN EMERGENCY BECAUSE THE DOORS ARE FROZEN, THAT I WILL SUE TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447867February 14, 2012
ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE:BODY
THE POWER SLIDING DOOR ON THE PASSENGER SIDE STOPPED WORKING. THE BUTTONS DO NOT OPEN OR CLOSE THE DOOR. THE DOOR IS SO HEAVY THAT IT CANNOT BE OPENED OR CLOSED EASILY. THE CABLE THAT MOVES THE DOOR SNAPPED AND VISIBLE (HANGING OUTSIDE THE BODY). WE HAD THE EXTENDED WARRANTY FOR 7 YEARS AND THE CAR WAS SERVICED REGULARLY, BUT THIS PROBLEM OCCURRED AFTER THE EXTENDED WARRANTY EXPIRED. THE DEALER SAYS THE WHOLE MOTOR, NOT JUST THE CABLE, SHOULD BE REPLACED, ASKING FOR MORE THAN $1500 FOR PARTS AND REPAIR. SNAPPED CABLE, LOOSE AND VISIBLE MOVING PARTS OUTSIDE THE BODY OF THE VAN, AND A HEAVY AND HARD TO OPERATE "POWER" DOOR PRESENT A SAFETY PROBLEM, ESPECIALLY WITH THE KIDS GOING IN AND OUT OF THE PASSENGER SIDE SLIDING DOOR. I WOULD APPRECIATE IT IF YOU COULD TAKE A CLOSER LOOK AT THE ISSUE AND HAVE TOYOTA OWN UP TO ITS DESIGN PROBLEMS. THIS ISSUE HAS ITS OWN FORUMS ONLINE, HAS ITS OWN FACEBOOK PAGE AND IT SEEMS THAT TOYOTA WILL NOT LISTEN ONE CUSTOMER AT A TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447884February 14, 2012
AIR BAGS
AIR BAG INDICATOR LIGHT CAME ON INDICATING A FAILURE IN THE DRIVER'S SIDE AIR BAG. THE AIR BAGS WILL NOT DEPLOY IN THE EVENT OF A CRASH DUE TO A FAULTY WIRE HARNESS AS EXPLAINED THE TOYOTA DEALER SERVICE DEPARTMENT. THIS IS A KNOWN PROBLEM WITH SIENNA MINIVANS, FOR WHICH A TOYOTA SERVICE BULLETIN HAS BEEN ISSUED, BUT THERE HAS NOT BEEN A MODEL RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447972February 14, 2012
STRUCTURE:BODY
THE DRIVERS SIDE SLIDING DOOR FAILED IN THE OPEN POSITION DUE TO A CORRODED/PARTED WIRE IN THE DOOR MOTOR ASSEMBLY. THE DOOR WOULDN'T CLOSE AND VAN HAD TO BE TRANSPORTED TO THE DEALER FOR REPAIR. THE PASSENGER SIDE DOOR EXPERIENCED A SIMILAR FAILURE IN MID 2011. THIS IS AN UNSAFE, BUT ALL TOO COMMON PROBLEM WITH TOYOTA SIENNAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447733February 13, 2012
STRUCTURE, AIR BAGS
DASHBOARD DEFECT INTERFERENCE WITH AIRBAG DEPLOYMENT - DUE TO MANUFACTURER DEFECT THE DASHBOARD HAS MANY LONG CRACKS THAT EXTEND FROM THE A/C VENTS AND GLOVE BOX ACROSS SECTIONS OF THE DASH, INCLUDING AROUND THE AIRBAG. I AM FEARFUL THAT IN THE EVENT OF A CRASH THE AIRBAG WOULD NOT DEPLOY AS DESIGNED, DUE TO THE DEFECTIVE DASHBOARD. AS OF YET THERE HAS BEEN NO RECALL OR MANUFACTURER AMENDS TO THIS PROBLEM. IT IS A SERIOUS SAFETY CONCERN TO ME DUE TO INTERFERENCE WITH THE PROPER FUNCTIONING OF THE AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447766February 13, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE PARKED, THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSTIC TEST AND THE TECHNICIAN STATED THAT THE FRONT DRIVER'S SIDE AIR BAG WOULD HAVE TO BE REPLACED. THE AIR BAG WAS REPLACED. THE AIR BAG WARNING LIGHT CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE TECHNICIAN STATED THAT THE PASSENGER SIDE AIR BAG WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447806February 13, 2012
STRUCTURE:BODY:DOOR
BOTH POWER-SLIDING SIDE VAN DOORS ON MY 2011 TOYOTA SIENNA XLE AWD DO NOT FUNCTION PROPERLY OR SAFELY IN ALL INSTANCES WHEN USING THE EXTERIOR DOOR HANDLES. APPROXIMATELY 25% OF ATTEMPTS TO OPEN THE SIDE DOORS USING THE EXTERIOR DOOR HANDLES TO ACTIVATE THE POWER SLIDE MECHANISM FAIL. THE FAILURE RESULTS IN THE DOORS ONLY OPENING ABOUT SIX INCHES, THEN STOPPING IN PLACE WHILE AN AUDIBLE ALARM SOUNDS. THE GAP IS LARGE ENOUGH FOR AN ADULT OR CHILD TO PUT ARM THROUGH THE GAP. AFTER THE AUDIBLE ALARM CEASES, THE DOOR CAN BE MANUALLY CLOSED IN A "JERKY" FASHION. THE DOOR FAILURE ONLY HAPPENS WHEN USING THE EXTERIOR HANDLES. WHEN USING THE KEY FOB, INTERIOR CONTROLS LOCATED IN THE CEILING ABOVE THE REAR VIEW MIRROR, OR INTERIOR CONTROLS NEAR THE SLIDING DOORS, THE DOORS WORK CORRECTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447848February 13, 2012
ENGINE AND ENGINE COOLING
AT HIGHWAY SPEED, ALL LIGHTS FLICKER ON THEN LOST ALL POWER.......OILLINE HAD LEAKED ON ALTERNATOR BELT CAUSING LOSS OF POWER. LUCKILY POWER LOSS PREVENTED ENGINE DAMAGE FROM OIL LEAK. WE HAD NOT BEEN NOTIFIED BY TOYOTA ABOUT THE OIL LINE PROBLEM OR RECALL.....ONLY AFTER A LOCAL GARAGE FIXED THE LINE DID I FIND OUT ABOUT THE RECALL....I WOULD HAD IT REPLACED EARLIER IF I HAD BEEN NOTIFIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447844February 13, 2012
AIR BAGS
HAD THE AIR BAG LIGHT GO ON AND OFF FOR A WHILE, AND WAS TOLD THAT WHEN AIR BAG LIGHT IS ON, THE PASSANGER AIRBAGS DOES NOT WORK. WHEN THE LIGHT WENT ON AND STAYED ON, I TOOK IT TO THE DEALERSHIP. THEY SAID THAT IT HAS FAULTY WIRING AND IT WILL CAUSE ALL AIRBAGS NOT TO WORK, AND THE WIRING WOULD NEED TO BE REPLACED FOR $3000. AFTER SEEING ALL THE COMPLAINTS ONLINE WITH THE 2006 SIENNA WITH THE SAME ISSUE, IT IS OBVIOUS THIS IS A QUALITY AND SAFETY ISSUE THAT SHOULD BE ADDRESSED. I AM JUST THANKFUL WE DID NOT GET IN A ACCIDENT, AND HOPE TOYATO OR THE GOVERNMENT STEPS IN BEFORE SOMETHING LIKE THAT WILL HAPPEN THINKING THAT IT IS JUST THE PASSANGER SIDE AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447851February 13, 2012
STRUCTURE:BODY
2009 NON POWER SLIDER DOOR TRANSMISSION REPLACED BY DEALERSHIP I PAID FOR LABOR SINCE I WAS OUT OF WARRANTY......2012 @ 99000 MILES SAME DOOR DOING SAME THING...WILL NOT LATCH . DEALER GOT IT TO CLOSE BUT SAYS THAT IT NEEDS A NEW LATCH SYSTEM AT A COST OF $700.00 THIS DOOR IS RARELY USED.........MIGHT BE OPENED ONCE EVERY TWO OR THREE MONTHS......THIS SEEMS TO BE A DEFECT.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447657February 12, 2012
AIR BAGS, ELECTRICAL SYSTEM
OUR TOYOTA SIENNA 2006 AIRBAG LIGHT HAD BEEN GOING ON AND OFF ON THE INSTRUMENT PANEL. TOOK IT TO THE TOYOTA DEALERSHIP, THEY INSIST THEY HAVE NEVER HEARD OF THIS PROBLEM. THERE ARE MULTIPLE COMPLAINTS ON THE INTERNET FOR THIS MODEL AND YEAR. NOT TO MENTION OTHER MODELS BEING RECALLED FOR THE SAME PROBLEM.. THEY ARE NOT DIAGNOSING THE CAUSE BUT TRYING TO REPLACE THE ENTIRE SYSTEM.(WIRING HARNESS, SENSORS AND AIRBAGS) I BELIEVE AN INVESTIGATION AS TO THE FAULTY COMPONENT OR COMPONENTS ARE IN ORDER. ARE THE REPLACEMENT PARTS THEY ARE WANTING TO USE THE SAME AS THEY FAULTY ONES. ARE ANY OF THEY AIRBAG COMPONENTS IN THE SIENNA THE SAME AS THE TOYOTA HIGHLANDER. (SENSORS CHIPS, WIRING HARNESS). THE DEALERSHIP SAYS THEY ARE USING THE SAME COMPONENTS THAT WERE ORIGINALLY WERE INSTALLED. HAVE READ MULTIPLE FORUM COMPLAINTS OF PEOPLE ON THERE SECOND OR THIRD TOTAL REPLACEMENT OF THE ENTIRE AIRBAG SYSTEM. THE DEALERSHIP SAID IT COULD TAKE ONE TO TWO MONTHS TO GET THE PARTS BECAUSE OF NATIONAL SHORTAGE. AGAIN A SHORTAGE, ARE TOO MANY SIENNAS HAVE THE SAME PROBLEM, OR ARE THE COMPONENTS THAT ARE FAULTY SIMILAR TO THE HIGHLANDER AND ARE BEING USED IN THAT RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447697February 12, 2012
STRUCTURE:BODY:DOOR
THE SLIDING DOOR ON MY MINI-VAN ONLY OPENS HALF-WAY AND THEN CLOSES WITHOUT WARNING. I'M GRATEFUL MY 5 YEAR OLD DIDN'T CLIMB IN WHILE OPENING BECAUSE SHE WOULD HAVE BEEN HURT VERY BADLY WITH IT CLOSING ON HER. I WAS LEANING IN TO GET MY PURSE AND IT NEARLY HIT MY HEAD BUT I WAS ABLE TO GET OUT IN TIME. I'VE HEARD THIS IS CURRENTLY HAPPENING WITH A LOT OF SIENNA'S AFTER ABOUT 4 YEARS, SO I WANTED TO MAKE SURE I GOT A COMPLAINT IN SO TOYOTA CAN SEE IT'S NOT JUST A ONE-OFF. VERY DANGEROUS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447490February 11, 2012
STRUCTURE:BODY:DOOR
THE AUTOMATIC DOOR STOPPED FUNCTIONING. WE ARE TRYING TO CLOSE AND OPEN IT MANUALLY BUT IT STILL FUNCTIONS AUTOMATICALLY JUST AT THE END OF THE CLOSURE. WE FEAR THAT ONE DAY IT WILL JUST REFUSE TO CLOSE, OR MAY SPRING OPEN WHILE WE ARE DRIVING AND HAVE CHILDREN IN THE BACK SEATS. THIS SHOULD BE COVERED BUT TOYOTA SAYS IT IS NOT. IT IS A HAZARD!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447488February 11, 2012
STRUCTURE:BODY:DOOR
AUTOMATIC SLIDING DOOR ON PASSENGER SIDE FAILED. STUCK HALFWAY OPEN. APPEARS TO BE A CABLE PROBLEM. RESEARCH DONE ON INTERNET SHOWS TO BE COMMON PROBLEM WITH APPROX. $1800.00 REPAIR PRICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447494February 11, 2012
STRUCTURE:BODY
BOTH DOORS WILL NOT OPEN. CABLES RUSTED IN TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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