Toyota Sienna Complaints

9,048 consumer complaints on file.

#10521108June 21, 2013
ENGINE
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THERE WAS A SIGNIFICANT AMOUNT OF ANTI FREEZE MISSING FROM THE RADIATOR RESERVOIR. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 166,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521148June 21, 2013
AIR BAGS
AIRBAGS INTERMITTENTLY AND UNPREDICTABLY BECOME NON-FUNCTIONAL. THAT IS, THE WARNING LIGHT GOES ON AND OFF AT UNPREDICTABLE INTERVALS. I AM TOLD BY THE DEALER SERVICE REPRESENTATIVES THAT THE AIRBAGS ARE NON-FUNCTIONAL (I.E., SYSTEM SHUT DOWN) WHEN THE WARNING LIGHT IS FLASHING. THIS IS A SEVERE SAFETY CONCERN TO ME FOR THE SAKE OF MY FAMILY. IT IS GALLING SINCE THE AIRBAG SYSTEM WAS A MAJOR SELLING POINT OF THE CAR. ATTEMPTED REPAIRS BY DEALER ON AUGUST 4, 2009 UNDER WARRANTY REPLACED THE AIRBAG ASSEMBLY ON ONE SIDE BUT DID NOT FIX THE PROBLEM OF REPEATED INTERMITTENT FAILURE. AFTER THE VEHICLE WAS OUT OF WARRANTY, TOYOTA REFUSED TO ADDRESS THEIR FAILED ATTEMPTS AT REPAIR, AND I WAS QUOTED WELL OVER $2,000 TO FIX THE PROBLEM AS PER TOYOTA SERVICE BULLETIN T-SB-1062-10 ON JULY 20, 2011. THIS PROPOSED REPAIR APPARENTLY INCLUDED REPLACING THE PREVIOUSLY REPLACED AIRBAG AS WELL AS THE ASSEMBLY ON THE OTHER SIDE. I DELAYED THE REPAIR AT RISK TO FAMILY ON ACCOUNT OF THE EXTREME COST. ALSO, I APPEALED TO TOYOTA CORPORATE REPRESENTATIVES SINCE THE PROBLEM HAD BEEN A PERSISTENT AND UNREMEDIED ONE SINCE DURING THE WARRANTY PERIOD. RECENTLY, THE TOYOTA DEALER INFORMED ME THAT A NEW TOYOTA SERVICE BULLETIN ISOLATES THE DEFECT SOMEWHAT FROM PREVIOUS TOYOTA T-SB-1062-10 AND REDUCES THE COST OF THE REPAIR TO SOMEWHERE NEAR $400 (ALTHOUGH I PAID $47.50 TO LEARN THAT). BUT AFTER THAT RECENT SERVICE BY TOYOTA ON JUNE 20, 2013, THE WARNING LIGHT IS OFF AGAIN, AND THE AIRBAGS ARE PRESUMABLY FUNCTIONING AGAIN FOR A WHILE. THIS INTERMITTENTLY HAS BEEN THE PROBLEM WITH GETTING THIS DEFECTIVE AIRBAG SYSTEM FIXED UNDER WARRANTY AS IT SHOULD BE. ALSO, THE INTERMITTENT AND REPEATED FAILURE OF THE UNITS SUGGESTS A FAULTY DESIGN AND A SAFETY DEFECT THAT SHOULD BE ADDRESSED IN ALL OF THE VEHICLES. I HAVE SEEN SIMILAR AIRBAG CONCERNS OF OTHER 2006 SIENNA OWNERS ON VARIOUS ONLINE BULLETIN BOARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520878June 20, 2013
STRUCTURE, WHEELS
THE PAINT ON THE OEM 17" ALUMINUM RIMS FOR MY TOYOTA SIENNA STARTED BUBBLING AND PEELING. IF LEFT UNCHECKED, I WILL HAVE TO HAVE THE WHEELS EITHER REPLACED OR STRIPPED AND REPAINTED TO KEEP THE METAL FROM CORRODING AND THE RIMS FROM FAILING. THE BUBBLING HAPPENS ON THE INSIDE OF THE RIMS AS WELL, MAKING A GOOD SEAL WITH THE TIRE DIFFICULT AND CAUSING SLOW AIR LEAKS. THUS FAR TOYOTA REFUSES TO RECOGNIZE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520610June 19, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE WINDSHIELD BECAME UNLATCHED AND OPENED UPWARD, SHATTERING THE WINDSHIELD. THE VEHICLE WAS TAKEN TO A BODY SHOP WHERE THE CONTACT WAS INFORMED THAT THE HOOD LATCH WOULD NOT ENGAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520336June 18, 2013
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
PASSENGER SIDE SLIDING DOOR FAILED TO LOCK. THE "DOOR OPEN" LIGHT ON THE DASHBOARD REMAINED LIT. THIS IS A POTENTIAL SAFETY ISSUE SINCE THE DOOR COULD OPEN WHILE DRIVING. I TOOK IT TO TOYOTA DEALERSHIP SERVICE DEPARTMENT WHICH IDENTIFIED FAULTY REAR LATCH AND GAVE ME AN ESTIMATE OF REPAIR COST OF $526. THIS IS AN EXPENSIVE REPAIR COST WHICH THE CONSUMER SHOULD NOT HAVE TO PAY SINCE THE FAULTY LATCH MECHANISM IS NOT A RESULT OF USAGE OF THE VEHICLE, RATHER IT IS PROBABLY DUE TO A FAULTY DESIGN. TOYOTA SHOULD HAVE ISSUED A RECALL OF THIS FAULTY LATCH MECHANISM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520384June 18, 2013
STRUCTURE:BODY:TRUNK LID
SIENNA PARKED INSIDE GARAGE. GARAGE DOOR WAS OPEN. I SLAMMED THE TRUNK DOOR TO CLOSE IT. MY 10 YEAR OLD SON COMPLAINED WHY I SLAMMED DOOR; I COULD HAVE CLOSED IT GENTLY. I TOLD HIM BECAUSE SOMETIMES THE TRUNK DOOR DOES NOT CLOSE ALTHOUGH IT APPEARS TO HAVE CLOSED. WE GOT IN THE SIENNA. I STARTED ENGINE. GARAGE DOOR STILL OPEN. I REVERSED THE CAR. THEN HEARD SMALL NOISE FROM THE BACK. THEN I SAW THE TRUNK DOOR WAS UP AND OPEN IN UP POSITION. I PARKED THE CAR, WENT BACK. THE SIENNA TAG PLATE WAS BROKEN HALF IN THE MIDDLE, APPARENTLY HITTING THE GARAGE DOOR. I CLOSED THE DOOR DOWN. SLOWLY BACKED THE CAR OUT OF THE GARAGE. THEN MY WIFE AND I HAD TO FORCE THE GARAGE TO CLOSE BECAUSE THE CAR'S BACKDOOR KNOCKED ONE OF ITS GLIDING WHEELS OFF TRACK. WE HAD TO FORCE IT BACK IN. THE DOOR OPENER WAS OFF THE TRACK AS WELL. ONE DAY LATER AFTER TRYING SEVERAL TIMES, THE DOOR WAS BACK WORKING AGAIN. WE ARE TESTING THE DOOR NOW. THE CAR DRIVES FINE. ~10 DAYS I DUMPED BOOKS OFF LIBRARY AND CLOSED THE TRUNK DOOR. AFTER GOING THROUGH A ROUNDABOUT FOR 0.7 MILE, THE SIGNAL FLASHED INDICATING THE TRUNK DOOR WAS LOOSE. I HAD TO PULL OVER TO CLOSE IT. MY WIFE ALSO SAID SEVERAL TIMES NOW SHE HAD THE SAME PROBLEM: THE DOOR WENT LOOSE AND THEN SIGNALED US IT WAS LOOSE MINUTES OR MILES AFTER WE STARTED THE ENGINE AND LEFT THE PARKING SLOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520417June 18, 2013
AIR BAGS
DROVE VAN FOR APPROXIMATELY 20 MINUTES, PARKED IT FOR AN HOUR, WHEN I GOT BACK IN, MY AIRBAG LIGHT WAS INDICATING. CALLED DEALER, TOLD ME TO BRING IT IN FOR A $150 FEE JUST TO READ THE LIGHT. TOOK IT TO MY MECHANIC WHO TOLD ME THE DRIVER'S SIDE AIRBAG WAS INDICATING AND THEY HAD RECEIVED A TECHNICAL SERVICE BULLETIN ABOUT IT AND HAD SEVERAL TOYOTAS IN WITH THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520488June 18, 2013
STRUCTURE:BODY
SIENNA IS EXPERIENCING THE BROKEN WELDS ON THE DRIVERS SIDE DOOR CHECK POCKET. THE POCKET ALTHOUGH REPAIRED ONCE HAS NOW FRACTURED / CRACKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520168June 17, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE REAR DRIVER'S SIDE DOOR INDEPENDENTLY OPENED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE DOOR WAS UNABLE TO BE CLOSED AND HE HAD TO UTILIZE A BUNGEE CORD TO AVOID THE DOOR FROM REOPENING INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 114,000. THE VIN WAS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520000June 16, 2013
AIR BAGS
AIRBAG WARNING LIGHT CAME ON - THIRD TIME SINCE WE PURCHASED THIS VEHICLE NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519746June 13, 2013
AIR BAGS
AIR BAG LIGHT ON DASH STARTED BLINKING AND HAS CONTINUED BLINKING WHENEVER VEHICLE IS OPERATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519512June 12, 2013
STRUCTURE:BODY:HATCHBACK/LIFTGATE
THE REAR HATCH FAILED TODAY ON MY SIENNA. IT WILL GO UP AND SUDDENLY WITHOUT ANY NOTICE FALL SLAMMING DOWN. IT ALMOST HIT MY WIFE IN THE HEAD. THIS IS SERIOUS DEFECT THAT TOYOTA NEEDS TO CORRECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516105June 10, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THERE WAS A CLUNKING NOISE WHEN CLOSING OR OPENING THE FRONT DRIVER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE DOOR HAD TO BE RE-WELDED. AFTER THE REPAIR THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN STATED THE DOOR WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 93,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515779June 8, 2013
AIR BAGS
OUR SRS AIRBAG LIGHT HAS COME ON AND WILL NOT GO OFF. WE HAVE HAD NO ACCIDENTS IN THIS VEHICLE. WE HAVE GOTTEN A COST ESTIMATE TO FIX THIS PROBLEM AND IT IS WELL OVER $1000. WE HAVE READ ONLINE THAT THERE ARE NUMEROUS ACCOUNTS LIKE THIS THAT HAVE NOT BEEN TAKEN CARE OF BY TOYOTA. WHAT SHOULD THE CONSUMER HAVE TO PAY FOR FAULTY WIRING AND BE IN DANGER OF THEIR SRS SYSTEMS NOT WORKING PROPERLY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515602June 7, 2013
ENGINE
WHILE DRIVING ARE 2008 SIENNA MINI VAN WITH 51303 MILES ON IT WE HAD DEVELOPED A SUDDEN LOSS OF OIL FROM THE ENGINE. NO CHECK ENGINE LIGHTS OR WARNING LIGHTS CAME ON NOTIFYING US THAT THERE WAS A PROBLEM. OBSERVED THAT THERE WAS A LARGE AMOUNT OF OIL LOSS IN THE DRIVEWAY. COULD TRACK BACK WHERE WE WERE DRIVING WITH THE OIL LOSS TRAIL IN THE ROAD. DID SOME RESEARCH AND LEARNED THAT THE ENGINE IN THE SIENNA IS THAT SAME AS THAT IN SEVERAL OTHER TOYOTAS (AVALONS). I LEARNED THAT THERE IS A VVI OIL LINE IS FAULTY ON THE ENGINE. TOYOTA USED A RUBBER HOSE WHICH RESULTS IN FAILURE WHICH THEN RESULTS IN ENGINE DAMAGE DUE TO THE OIL LOSS. TOYOTA RECALLED THE SAME PARTY ON THE AVALON AND IS AWARE THAT THIS HOSE IS BAD AND NEEDS REPLACEMENT. TOYOTA ISSUED RECALL ON THE AVALONS BUT IS NOT ISSUING A RECALL ON THE SIENNA. THIS IS THE SAME PIECE ON THE TWO VEHICLES. THEY THEN STATE THAT THIS HOSE WITH AN AVERAGE FAILS AT 50-60000MILES. THEY THEN STATED THAT THIS HOSE IS NOT COVERED UNDER WARRANTY. THIS HOSE BURSTING CAN CAUSE ENGINE DAMAGE AND IS ALSO A SAFETY ISSUE. THERE NEEDS TO BE A RECALL ON THIS RUBBER OIL HOSE ON ALL VEHICLES. THEY KNOW THAT THIS IS A BAD PIECE WHEN TALKING WITH THEM. ALSO IF IT WERE TO FAIL THEY THEN WILL STATE THAT SINCE THIS HOSE CAUSED THE ENGINE ISSUES THEY WILL NOT COVER IT UNDER WARRANTY. THIS THEN RESULTS IN PEOPLE HAVING TO REPLACE THE ENGINE IN THERE VEHICLE FOR 5-10000DOLLARS. WHEN OIL LOSS OCCURS IT SPRAYS EVERY WHERE GETTING ON BRAKES, BELTS, AND EXHAUST WHICH COULD CAUSE AN ACCIDENT AND OR FIRE. ALSO RESULTING IN SERIOUS ENGINE DAMAGE. TOYOTA KNOW THIS VVI HOSE IS BAD AND ISSUED A RECALL ON THE SAME HOSE ON THE AVALONS. A FIVE MINUTE SEARCH ON THE INTERNET WILL SHOW YOU THE ISSUES WITH MOTOR AND VVI HOSE. A RECALL MUST BE ISSUED ON ALL TOYOTA VEHICLES WITH THIS MOTOR WHICH HAD THE VVI OIL HOSE. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515626June 7, 2013
ENGINE
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT THE OIL LINE, WHICH TOYOTA CALLED THE VVT LINE BURST AND THE ALL OF THE OIL LEAKED OUT OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO CONFIRMED THE VVT LINE BURST AND CAUSED THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THE PART WAS NOT UNDER WARRANTY NOR WAS THERE A RELATED RECALL. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WAS 51,303. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515756June 7, 2013
STRUCTURE:BODY:DOOR
SLIDING SIDE DOOR AUTOMATIC OPENER CABLE BROKE, DISABLING THE OPENER. DO NOT USE THAT DOOR ANYMORE BECAUSE IT CAN STICK IN THE OPEN POSITION NOW. THIS IS COVERED BY A CUSTOMER SUPPORT PROGRAM (CSP) THAT IS GOOD FOR 9 YEARS OR 125,000 MILES, BUT MY CAR IS PAST THAT. SINCE THIS IS A KNOWN PROBLEM, AND SINCE IT CAN BE EXPECTED TO OCCUR, BUT OCCUR LATER THAN THE WARRANTY FOR DOORS THAT AREN'T USED THAT OFTEN, I FEEL TOYOTA SHOULD FIX THIS PAST THEIR EXTENDED WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515398June 6, 2013
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I CAME HOME AND TURNED MY IGNITION SWITCH OFF BUT MY 1998 TOYOTA VAN KEPT RUNNING.TURNING THE KEY ON AND OFF DID NOT TURN IT OFF. I TRIED SHUTTING IT DOWN WITH THE IGNITION SWITCH AGAIN AND AGAIN AND AGAIN. I TRIED TURNING IT OFF AGAIN WHILE MOVING THE GEAR SELECTOR LEVER BUT TO NO AVAIL. I BEGIN TO SMELL BURNING RUBBER. I LIFTED THE HOOD AND REALIZED THE ENGINE WAS BEING TURNED OVER BY THE STARTER WHICH WAS NOT DISENGAGING AND STARTING TO SMOKE. THEN TONS OF SMOKE BEGAN BOILING OFF THE STARTER. I DISCONNECTED THE POSITIVE BATTERY CONNECTION AND THE ENGAGED STARTER STOPPED CRANKING THE ENGINE. HEAVY SMOKE CONTINUED BOILING FROM THE STARTER FOR ABOUT A MINUTE LONGER. I WAS VERY GLAD I WAS NOT INSIDE THE GARAGE BECAUSE I THINK THE STARTER COULD HAVE STARTED A FIRE OR THE SMOKE WOULD HAVE SMOTHERED ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515166June 5, 2013
SEAT BELTS
FRONT PASSENGER SEAT BELT FOLDS OVER ON ITSELF WHEN PULLED TO ENGAGE. THIS PROHIBITS THE USE OF THE SEATBELT. DOES NOT HAPPEN EVERY TIME BUT PROBABLY OCCURS 15 TO 20 TIMES A YEAR. WHEN IT JAMS IF THE OCCUPANT DOES NOT KNOW HOW TO CORRECT THE PROBLEM THEY RIDE WITH NO SEATBELT PROTECTION. TOYOTA WASHES THEIR HANDS AND STATES THAT IT IS OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515086June 4, 2013
STRUCTURE:BODY:HATCHBACK/LIFTGATE
OUR LOCAL TOYOTA DEALER REPLACED THE LIFT GATE STRUTS DUE TO A RECALL EVEN THOUGH THE ORIGINAL STRUTS WERE FINE. AFTER THE REPLACEMENT, THE NEW STRUTS DO NOT WORK PROPERLY DURING WARM WEATHER. THE LIFT GATE WILL PARTIALLY GO DOWN AND THEN THE LIFT GATE JERKS BACK UP AND DOES NOT CLOSE. THE DEALER WAS CONTACTED ABOUT THIS PROBLEM AND THE CAR WAS TAKEN BACK IN. DEALER SAID THEY "DIDN'T KNOW WHAT TO DO" AND WOULD CONTACT TOYOTA AND CALL US BACK. THEY NEVER DID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sienna