Toyota Sienna Complaints

9,048 consumer complaints on file.

#10679433January 28, 2015
ELECTRICAL SYSTEM:HORN
TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE HORN WOULD NOT WORK PROPERLY. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679248January 27, 2015
ELECTRONIC STABILITY CONTROL (ESC)
DRIVING ALONG ON 210 FREEWAY EAST BOUND IN PASADENA DOING 60, THE TRACTION CONTROL KICKED IN, THE VAN BRAKED, AND THE TRACTION CONTROL LIGHT ON DASHBOARD CAME ON WITH A BEEPING SOUND, AND THE STEERING WHEEL SHUTTERED AND CAR LOST POWER. LASTED ABOUT 5 SECONDS AND THEN BACK TO NORMAL. COULD HAVE BEEN REAR-ENDED OR COULD HAVE SWERVED INTO OTHER LANES. ALSO HAPPENED ON 110 FWY NORTHBOUND IN PASADENA, 60 MPH, ON SLIGHT TURN, SAME THING HAPPENED, TRACTION CONTROL KICKED IN, THE VAN BRAKED, AND THE TRACTION CONTROL LIGHT ON DASHBOARD CAME ON WITH A BEEPING SOUND, AND THE STEERING WHEEL SHUTTERED AND CAR LOST POWER. I CAME CLOSE TO HITTING FWY DIVIDER AND SWERVING INTO CAR IN ADJACENT LANE. ROADS WERE DRY AND NO SLIPPAGE OF WHEELS FELT. TOOK IT TO DEALER WONDRIES TOYOTA IN ALHAMBA,CA TWICE AND WERE UNABLE TO DUPLICATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679262January 27, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT BOTH PASSENGER SIDE DOORS FAILED TO OPEN OR CLOSE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE SLIDING TRACK WAS LUBRICATED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678574January 23, 2015
WHEELS
TL*THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (WHEELS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STRAPPED THE SPARE TIRE TO THE TRUNK AS A TEMPORARY REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678397January 22, 2015
SEAT BELTS
MY CHILDREN WERE GETTING INTO THE VEHICLE ON THE REAR PASSENGER SIDE. I AM A FORMER CPST. MY SON'S CAR SEAT WAS LOOSE, SO I CHECKED TO SEE WHY. I CHECKED THE BELT AND THE ENTIRE BUCKLE STALK CAME LOOSE IN MY HAND. THE BOLT THAT ATTACHED IT TO THE CAPTAIN'S CHAIR FELL OUT OF THE SOCKET. THIS IS NOT ACCEPTABLE. IF WE HAD BEEN IN AN ACCIDENT, MY SON COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. A SEAT BELT SHOULD NOT JUST FALL OFF OF THE SEAT. I CALLED THE DEALERSHIP TO GET THE PART REATTACHED AND WAS ASKED WHY I COULD NOT JUST ATTACH IT BACK MYSELF. THIS IS ALSO NOT ACCEPTABLE. THEY DID END UP SCHEDULING ME FOR THE REATTACHMENT, BUT IT WILL COST ME A SUM THAT THEY HAVE YET TO DETERMINE. IN THE MEANTIME, I HAVE TO FIGURE OUT HOW TO TRANSPORT MY SON SAFELY SINCE HE IS OVER THE WEIGHT LIMIT FOR LATCH FOR HIS CAR SEAT AND NO LONGER HAS A USABLE SEAT BELT IN THAT SPOT IN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678419January 22, 2015
STRUCTURE:BODY:DOOR
WIRE CABLE THAT OPERATES AUTOMATIC DOOR ON PASSENGER SIDE SNAPPED WITHOUT WARNING. DOOR NO LONGER OPENS OR CLOSES - EVEN MANUALLY WITHOUT SOME EFFORT. VEHICLE ONLY HAS 55K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678207January 22, 2015
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT AFTER SHIFTING INTO REVERSE, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE BRAKES WERE DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE VEHICLE WENT OVER THE CURB, AND WAS STOPPED BY A PILE OF SNOW. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676927January 21, 2015
ENGINE
MY WIFE WAS DRIVING THE MINIVAN WITH BOTH KIDS IN THE CAR AFTER GROCERY SHOPPING AND PICKING THEM UP FROM THE PRESCHOOL. WHILE SHE WAS DRIVING INTO THE GARAGE SHE SMELLED AND SAW OIL FUME COMING OUT OF THE HOOD. SHE THOUGHT THE CAR WAS GOING TO CATCH FIRE AND GRABBED THE KIDS AND GOT OUT OF THE VAN AS QUICKLY AS SHE CAN. I GOT HER CALL AND RUSHED HOME FROM WORK. IT TURNED OUT THERE WAS A SUDDEN FAILURE OF A OIL COOLING PIPE ON THE ENGINE. ALL OF THE ENGINE OIL HAD ALMOST LEAKED OUT (THERE WAS MAYBE ABOUT QUARTER OF INCH SHOWING ON THE DIP STICK). AFTER WE TOWED THE CAR TO THE DEALER, WE FOUND OUT THE OIL HAD LEAKED FROM AN ENGINE COOLER PIPE WHICH WAS POORLY DESIGNED AND OVER TIME IT COULD DEVELOP A SLOW SEEP LEAK OR IN OUR CASE FAILED IN A SUDDEN BURST AND CAUSED THE OIL TO LEAK OUT LIKE A RUNNING FAUCET. WE WERE EXTREMELY FORTUNATE BECAUSE IT OCCURRED JUST WHILE SHE WAS DRIVING THE VAN IN OUR SUBDIVISION. TOYOTA HAD AN EXTENDED WARRANTY FOR THIS ISSUE LAST SUMMER BUT DIDN'T HAVE A RECALL FOR THIS. IF IT HAPPENED WHILE WE WERE DRIVING ON HIGHWAY AND WE DIDN'T PAY ATTENTION TO THE ENGINE LIGHT, THE ENGINE MAY BURN OR WORSE IT COULD SEIZE AND CAUSE ACCIDENT. AFTER A LITTLE RESEARCH ON THE WEB, I FOUND OUT THERE ARE A LOT OF PEOPLE HAD THIS SAME ISSUE. TOYOTA ACTUALLY HAD A RECALL OTHER MODELS OF CARS FOR THE SAME ISSUE SEVERAL YEARS AGO. I WONDER WHY THEY DIDN'T RECALL THE 2008 SIENNA AND THEY SHOULD HAVE. I WANT TO REPORT THIS AND HOPEFULLY FORCE TOYOTA TO START RECALL ON THIS ISSUE FOR ALL IMPACTED MODELS SO OTHERS WON'T HAVE TO EXPERIENCE THIS AND AVOID POTENTIAL ACCIDENTS. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676966January 21, 2015
WHEELS
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:11V560000 (WHEELS). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STRAPPED THE SPARE TIRE TO THE LUGGAGE COMPARTMENT AS A TEMPORARY REMEDY DUE TO THE PARTS NOT BEING AVAILABLE FOR REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10677097January 21, 2015
STRUCTURE
THE DASHBOARD STARTED DEVELOPING CRACKS AND STARTED TO GET MUSHY. THE CONDITION HAS CONTINUED TO WORSEN OVER THE LAST SEVERAL YEARS AND THERE ARE NOW MAJOR CRACKS OVER THE SPOT WHERE THE PASSENGER SIDE AIRBAG DEPLOYS. I AM VERY CONCERNED THAT THESE CRACKS COULD TURN PARTS OF THE DASHBOARD INTO MISSILES IN THE EVENT THAT THE PASSENGER AIRBAG WOULD DEPLOY IN ANY TYPE OF ACCIDENT. YOU CAN NOW SEE THE INDENTATION OF WHERE THE PASSENGER SIDE AIRBAG WOULD DEPLOY, AND THE CRACKS EXTEND AROUND THE PLASTIC MAKING IT POSSIBLE FOR PIECES OF THE DASH TO UNINTENTIONALLY STRIKE THE PASSENGER IN THE FACE OR OTHER PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676641January 20, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR PASSENGER SLIDING DOOR CABLE AND THE DOOR MOTOR FAILED. AS A RESULT, THE DOOR OPEN WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE DOOR CABLE AND THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676739January 20, 2015
STRUCTURE
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 10V160000 (STRUCTURE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676736January 20, 2015
STRUCTURE:BODY:DOOR
BOTH DUAL AUTOMATIC SLIDING DOORS ON OUR 2010 TOYOTA SIENNA HAVE FAILED WITHIN 3 MONTHS OF EACH OTHER. THE MECHANISM ON THE DRIVER'S SIDE FAILED IN SEPTEMBER 2014 AND THE PASSENGER SIDE DOOR FAILED IN DECEMBER 2014. ON THE LEFT SIDE IT SEEMS THE CABLE BROKE. WE CAN USE THE DOORS IN MANUAL MODE BUT ONLY FROM THE OUTSIDE. THE GREATER CONCERN IS THE SAFETY ISSUE WITH MY KIDS NOT BEING ABLE TO OPEN THE DOORS FROM THE INSIDE. THE INTERIOR DOOR HANDLES DON'T FUNCTION AT ALL - NOT EVEN IN MANUAL MODE. THERE SHOULD BE A REDUNDANT FUNCTION WHERE IF THE AUTOMATIC DOORS FAIL KIDS DON'T BECOME TRAPPED. THIS IS ESPECIALLY TRUE IN AN EMERGENCY SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676239January 17, 2015
AIR BAGS
CRACKS STARTED APPEARING ON THE DASHBOARD AROUND WHERE THE PASSENGER AIRBAG WOULD DEPLOY. I'M CONCERNED THAT SHARDS OF PLASTIC MAY BE EJECTED TOWARD OCCUPANTS AND INJURE THEM IF THE AIRBAG DEPLOYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672917January 16, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD HAD CRACKS CAUSING A GLARE FROM THE SUN THAT IMPAIRED THE CONTACT'S VISION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676163January 16, 2015
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
I BACKED OUT OF MY DRIVEWAY ONTO THE ROAD. I SHIFTED FROM REVERSE TO DRIVE. I PUT MY FOOT ON THE GAS PEDAL AND DID NOT EXPERIENCE TYPICAL ACCELERATION. I TOOK MY FOOT OFF THE GAS PEDAL COMPLETELY. THEN I PUT MY FOOT BACK ON THE GAS PEDAL AND PUSHED DOWN HARDER THAN NORMAL TO SEE IF I GOT A RESPONSE. AT THIS POINT THE ENGINE BEGAN TO REV. THEN I HAD TO PUT MY FOOT ON THE BRAKE TO PREVENT THE CAR FROM MOVING FORWARD. EVEN WITH MY FOOT ON THE BRAKE THE ENGINE CONTINUE TO REV AND THE CAR WAS STILL MOVING FORWARD. I PUT THE CAR IN NEUTRAL AND WITH MY FOOT OFF THE GAS PEDAL THE ENGINE CONTINUE TO REV. I THEN DEPRESSED THE GAS PEDAL WITH MY FOOT BRIEFLY AND TOOK MY FOOT OFF AND THE ENGINE STOPPED REVVING AT THIS POINT. I PUT IT IN DRIVE AND HAD NO PROBLEMS WITH IT AFTER THAT POINT. WHILE THE VEHICLE WAS REVVING MY LEFT FOOT WAS NOT TOUCHING OR NEAR THE GAS PEDAL. THE FLOOR MAT WAS NOT IN THE WAY. AND MY RIGHT FOOT WAS FREE AND UNENCUMBERED. THERE WAS NO TRAFFIC AROUND ME SO I WAS ABLE TO FULLY CONCENTRATE ON THE ISSUE AND DID NOT HIT ANYONE OR ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672643January 15, 2015
FUEL/PROPULSION SYSTEM
THIS IS REGARDS TO MY 2008 TOYOTA SIENNA LE FWD 8 PASSENGER MINIVAN. ON 12/21/2014 MY VAN DROPPED DEAD IN THE MIDDLE OF BUSY GUNBARRELL RD IN CHATTANOOGA TN. FOLLOWING UP WITH THE DIAGONOSTICS ON THE VEHICLE IT WAS DETECTED THAT THE FUEL PUMP HAD FAILED. SINCE I BOUGHT THIS VEHICLE AS CERTIFIED USED FROM TOYOTA IN 03/2010 I WAS CONFIDENT THAT THIS PART IS COVERED BUT TO MY FRUSTRATION - TOYOTA SAID THE FUEL PUMP IS CLASSIFIED AS AN ELECTRICAL SYSTEM AND UNFORTUNATELY OTHER THAN THEIR HYBRID MODELS IT IS NOT COVERED BY ANY TYPE WARRANTY. UPON RESEARCHING MULTIPLE WEBSITES, CHAT FORUMS, AND AMONG REGISTERED TOYOTA OWNERS IT CAME TO MY UNDERSTANDING/CONCLUSION THAT THE TOYOTA SIENNA MODELS FROM 2007 TO 2010 HAD NUMEROUS FUEL PUMP, PULLEYS, AND BRAKE DRUM ISSUES. THE VEHICLES AFFECTED HAD TOTAL MILES RANGING FROM 20K TO 130K. NEW VEHICLES WITH FAILING FUEL PUMPS AND NOT COVERED UNDER WARRANTY - SHOCKING. IT IS MY UNDERSTANDING THAT WITHOUT A FUEL PUMP NO VEHICLES CAN RUN AND IT IS VERY UNFORTUNATE TO SEE THAT AUTOMAKERS CLASSIFY IT AS AN ELECTRICAL ITEM AND THE NHTSA SADLE AGREES WITH IT. THIS REPAIR COSTED ME OVER $600 FOR PARTS AND LABOR. IF I WERE TO USE THE TOYOTA DEALERSHIP FOR PARTS AND SERVICE IT WOULD HAVE COSTED ME OVER $900 ( VIA 3 ESTIMATES FROM DEALERSHIPS) THROUGH THIS LETTER I AM KINDLY REQUESTING AN INVESTIGATION TO THE FUEL PUMP ISSUES FOR TOYOTA SIENNA FROM MODEL YEAR 2007 ONWARDS SO A PROPER WARRANTY COVERAGE, WARNINGS CAN BE PROVIDED TO REGISTERED OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672645January 15, 2015
STRUCTURE:BODY:HATCHBACK/LIFTGATE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR HATCH DOOR SENSOR MALFUNCTIONED AND FAILED TO RECOGNIZE WHEN SOMEONE WAS WITHIN THE ENTRY OF THE HATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672657January 15, 2015
ELECTRICAL SYSTEM
BOTH POWER SLIDE DOORS DO NOT WORK BY PRESSING THE BUTTONS ON THE CENTRAL CONSOLE NOR ON THE SIDE OF DOORS. IT FIRST HAPPENED ON THE LEFT DOOR AND THEN HAPPENED ON THE RIGHT DOOR RECENTLY. THE SLIDE DOORS DO WORK BY PULLING THE HANDLES FROM THE OUTSIDE. THE FAILURE POST A SERIOUS SAFETY CONCERN THAT IF THE VEHICLE INVOLVED IN AN ACCIDENT, THE PASSENGERS IN THE 2ND AND 3RD ROWS WILL NOT BE ABLE TO LEAVE THE VEHICLE QUICKLY WITHOUT THE IMMEDIATELY HELP FROM THE OUTSIDE, ESPECIALLY FOR THE MINORS AND DISABLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672361January 14, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT STATED THAT WHEN THE BRAKES WERE DEPRESSED, THE VEHICLE CONTINUED ACCELERATED. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THE PROBLEM COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000. UPDATED 4/7/15*CN UPDATED 9/17/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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