Toyota Sienna Complaints

9,048 consumer complaints on file.

#10692014March 4, 2015
ELECTRICAL SYSTEM
PASSENGER REAR SLIDING AUTOMATIC DOOR'S CABLE FRAYED. CALLED TOYOTA AND THEY STATED THERE WAS AN EXTENDED WARRANTY AND IT WOULD BE COVERED AT NO CHARGE. I HAD NOT BEEN ABLE TO LEAVE THE VEHICLE BECAUSE IT WAS NEEDED AND MADE OUR WAY AROUND THE ISSUE. I WOULD LIKE TO SELL THE VAN BUT NOW I AM TOLD IT WILL BE ALMOST 2000 TO FIX BECAUSE IT IS OUT OF WARRANTY?? MAKES NO SENSE AS WHEN I INITIALLY CALLED, THEY STATED IT WOULD BE NO CHARGE AND NEVER MENTIONED ANYTHING ABOUT TIME OR MILEAGE. I BEG TO DIFFER ON THIS ISSUE AS WHEN I MADE THE INITIAL CALL IT WAS COVERED. SO SHOULDN'T IT STILL BE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691897March 3, 2015
TIRES, TIRES:TREAD/BELT
TREAD BECAME SEPARATED FROM 8 TO 10 INCHES OF TIRE EXPOSING THE STEEL BELTS. CAUSED AN UNSAFE WOBBLE WHILE DRIVING. TIRE DID NOT RUPTURE. ISSUE WAS DISCOVERED QUICKLY. TIRE ONLY 14 MONTHS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691400March 2, 2015
STRUCTURE, SUSPENSION, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
RECALL OVER A YEAR AGO TO HAVE CABLE HOLDING SPARE TIRE REPLACED. CALLED DEALER OVER THREE TIMES,CALLED TOYOTA AND NTSB,NO ONE SEEMS TO CARE,BUT SPARE TIRE IS NOT INSTALLED BACK IN ITS PROPER PLACE AFTER A YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691418March 2, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. DURING COLD WEATHER, THE REAR BRAKES FAILED TO ENGAGE. THE CONTACT HAD THE REAR BRAKES REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691503March 2, 2015
POWER TRAIN, ELECTRICAL SYSTEM
TOYOTA DEALER (VICTORY TOYOTA OF CANTON , 46352 MICHIGAN AV, CANTON, MI 48188) FAILED TO FIX THE SHIFT LOCK SOLENOID ASSEMBLY THAT A SUBJECT OF A RECALL AND PROMISED TO CALL ONCE THE NEW PARTS ARE AVAILABLE. IT HAS BEEN MORE THAN 2 MONTHS AND THE PART HAS NOT BEEN REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691327March 1, 2015
STRUCTURE
AS I WAS TRYING TO OPEN THE TAILGATE, THE LOCK (RUBBER LAYER) FELT SQUISHY AND I SAW SOME BLACK RUBBERY DEPOSIT ON MY FINGERS. SAME THING EVERY SUMMER. IN 2013 AND 2014 DECEMBER, NOTICED THAT IT'D TAKE SIGNIFICANT EFFORT TO OPEN THE TAILGATE IN THE MIDDLE OF WINTER. AND NOW, IN JANUARY 2015, IT JUST DOESN'T OPEN. THE RUBBERY AREA IS EXTREMELY HARD AND IT CAN'T BE PRESSED TO TRIGGER THE TAILGATE UNLOCKING MECHANISM. I HEARD THAT IT'S A COMMON PROBLEM WITH TOYOTA SIENNAS. WOULD APPRECIATE NHTSA TO LOOK AT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691381March 1, 2015
VEHICLE SPEED CONTROL, SERVICE BRAKES, STEERING, WHEELS
2005 TOYOTA SIENNA'S VEHICLE STABILITY CONTROL ENGAGED FOR NO REASON WHILE IN MANY DIFFERENT CONDITIONS (DRY, WET, CURVE, STRAIGHT, IT DIDN'T MATTER) MAKING ME LOSE CONTROL OF THE CAR. THE VSC, TRAC OFF AND CHECK ENGINE LIGHTS CAME ON AND A BEEPING SOUND ENGAGED WHILE THE CARE TOOK OVER NOT ALLOWING DRIVER INPUT. I HAD TO PUT IT IN NEUTRAL UNTIL IT TURNED OFF. I HAVE READ MANY ACCOUNTS ONLINE OF OTHER TOYOTA SIENNA DRIVERS EXPERIENCING THE SAME DANGEROUS PROBLEM. THANK GOODNESS WHEN IT HAS HAPPENED, I HAVEN'T HAD A TRUCK OR SEMI NEXT TO ME. THIS IS MY FAMILY CAR IN WHICH I NEED TO DRIVE MY KIDS AND OTHER PEOPLE'S KIDS, AND I CANNOT DRIVE IT ANYMORE. TOYOTA HAS TO FIX THIS PROBLEM, SINCE IT IS A MANUFACTURER PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691010February 27, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY
AFTER DRIVING THE VEHICLE TO THE GAS STATION AND FILLING UP WITH GAS, THE VAN WOULD NOT RESTART. WHEN THE START BUTTON WAS PRESSED, IT WOULD JUST CLICK, AFTER SEVERAL ATTEMPTS IT WAS DETERMINED THAT AT LEAST THE BATTERY WAS DEAD. THIS ALL HAPPENED IN 5 DEGREE WEATHER. IN AN ATTEMPT TO OPEN THE DRIVERS SIDE REAR, UNLOCKED SLIDING POWER DOOR, IT WOULD NOT OPEN. MY WIFE WAS UNABLE TO OPEN THE DOOR TO GET OUR 18 MONTH OLD OUT OF A COLD CAR. IN A PANIC, SHE HAD TO CLIMB OVER THE CENTER CONSOLE FROM THE DRIVERS SEAT TO PULL HIM OUT, AND THEN CLIMB BACK OVER TO EXIT THE VEHICLE. WHEN THE VAN WAS FINALLY JUMP STARTED AND BROUGHT TO THE DEALER, THEY REPLACED THE BATTERY, AND JUST SHRUGGED OFF THE FACT THAT THE DOOR WOULDN'T OPEN WHEN THE BATTERY IS DEAD. THIS IS A HUGE SAFETY CONCERN FOR US. IF WE HAPPEN TO BE IN AN ACCIDENT AND THE BATTERY GETS DISCONNECTED, WE WOULD NT BE ABLE TO QUICKLY AND SAFELY REMOVE OUR CHILD FROM THE VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690854February 26, 2015
TIRES
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL BECAUSE THE MANUFACTURER HAD NOT PROVIDED A REMEDY TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/24/15*LJ THE CONSUMER STATED THIS WAS THE SECOND NOTICE IN THE LAST 4 YEARS. UPDATED 10/19/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690539February 25, 2015
UNKNOWN OR OTHER
TRANSMISSION COVER BUSTED OPEN AT TOP WHILE I WAS DRIVING DOWN A BUSY ROAD. TRANSMISSION FLUID DRAINED CAUSING GEARS TO SEIZE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690704February 25, 2015
ELECTRICAL SYSTEM
SLIDING DOORS STOPPED OPENING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690277February 24, 2015
POWER TRAIN
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 13V429000 (POWER TRAIN). THE CONTACT STATED THE VEHICLE WAS SEEN BY THE DEALER FOR REPAIRS. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE IGNITION, THE VEHICLE WOULD NOT START. THE VEHICLE WAS EVENTUALLY ABLE TO START AND TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690357February 24, 2015
POWER TRAIN, STEERING
[THIS INCIDENT HAS ALSO BEEN REPORTED TO TOYOTA - CASE # [XXX].] I EXITED PARKING LOT AND TURNED LEFT TO TRAVEL NORTH ON TWO-LANE STREET AT 5 PM. IMMEDIATELY AFTER ENTERING THE LANE, MY CAR BEGAN TO DECELERATE. I PRESSED THE ACCELERATOR, AND IT WAS STUCK IN POSITION. I TAPPED THE PEDAL, AT WHICH POINT THE PEDAL LOCKED IN THE DOWN POSITION, AND THE CAR RACED FORWARD, WITH TIRES SCREECHING. I IMMEDIATELY HIT THE BRAKES AND PUT IN CAR IN NEUTRAL. THE ENGINE CONTINUED TO REV AT 5000-6000 RPM WHILE I PULLED OFF TO THE SHOULDER ON THE RIGHT. AFTER PUTTING THE SHIFT INTO PARK, I REACHED DOWN WITH MY HAND, NOTED THERE WAS NO CARPET INTERFERING WITH THE PEDAL, YET IT WAS STUCK IN THE DOWNWARD POSITION. I PULLED BACK A FEW TIMES AND WAS ABLE TO FREE THE ACCELERATOR PEDAL MOVEMENT, AT WHICH POINT THE ENGINE BEGAN TO IDLE. I TESTED THE PEDAL SEVERAL TIMES BEFORE RESUMING MY ROUTE. AT MY FIRST LEFT TURN AFTER THE ACCELERATION INCIDENT, I NOTED THAT THE CAR HAD NO POWER STEERING, AND I WAS BARELY ABLE TO TURN THE CAR A SHARP 90 DEGREES TO THE LEFT. THE REMAINDER OF MY RIDE HOME, THE CAR HAD NO POWER STEERING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 4/19/2016*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690057February 23, 2015
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
PURCHASED 2004 SIENNA XLE AWD LIMITED 2/18/15. WHILE COMMUTING TO WORK THE TRACTION CONTROL SYSTEM RANDOMLY ACTIVATES IN DRY CONDITIONS (USUALLY ON DOWNHILL ANGLED TURN) CAUSING LOSS OF POWER, ACTIVATION OF FRONT RIGHT BRAKES, AND THE STEERING WHEEL JERKED FROM MY HANDS (RESULTING IN TRANSIENT OVERALL LOSS OF CONTROL OF VEHICLE). THIS DEFECT HAS OCCURRED 6 TIMES IN 2 DAYS AND I AM CURRENTLY AFRAID TO DRIVE THE CAR, ESPECIALLY WITH A 3 MONTH OLD. THERE HAVE BEEN MULTIPLE REPORTS ON EDMUNDS.COM AND OTHER TOYOTA FORUMS THAT SUPPORT THIS IS AN ONGOING PROBLEM WITH THIS MODEL/YEAR VEHICLE. THIS IS A SAFETY DEFECT AND THE VEHICLE SHOULD BE RECALLED TO PREVENT INJURY OR FATALITY AND TO RESOLVE THE ISSUE WITH THE TCS. THERE IS NO WAY TO TURN OFF THE TCS MANUALLY AND THIS ISSUE CAN CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689798February 22, 2015
POWER TRAIN
HELLO, I OWN A 2011 SIENNA LE V6. IN COLD WEATHER, IT HAS A PROBLEM WHEN BREAKING WHERE THE VEHICLE LURCHES FORWARD AS IT COMES TO A STOP (A SIGNIFICANT INCREASE IN RPM IS SEEN JUST AS THE VEHICLE IS ABOUT TO STOP). SO MUCH SO THAT IT SEEMS AS THOUGH IT'S GIVING ITSELF GAS (INCREASED RPM) AND DRIVING ITSELF, CREATING A HAZARD. I CAN LITERALLY TAKE MY FOOT OFF THE BRAKE PEDAL AND THE VAN WILL INCREASE IT'S SPEED TO ABOUT 35MPH WITH NO INPUT FROM ME IN REGARDS TO THE GAS PEDAL. AFTER WARMING UP, THE PROBLEM DOES TEND TO FADE AWAY. BUT THE WARMUP PERIOD, ESPECIALLY ON COLD NORTHEAST DAYS, COULD TAKE AS LONG AS 20 MINS. AND 8 MILES OF CITY DRIVING TO OCCUR (AND THIS IS AFTER A 5 MIN. PARKED IDLE WARMUP PERIOD), AND EVEN THEN, THE VAN STILL EXHIBITS THIS REVVING ISSUE SOMEWHAT, JUST NOT AS SIGNIFICANT AS WHEN IT'S IN THE WARMUP STAGE. ON MY FIRST COMPLAINT LAST WINTER, THE DEALER CHANGED OUT THE THERMOSTAT AND CONSIDERED THE PROBLEM FIXED. HOWEVER, THE VAN CONTINUES TO SHOW THE SAME PROBLEM THIS WINTER. AS YOU CAN SEE ON THIS INTERNET THREAD, MANY OTHER OWNERS HAVE THE SAME ISSUE. HTTP://WWW.SIENNACHAT.COM/FORUM/193-PROBLEMS-MAINTENANCE-REPAIR/158410-ENGINE-REVVING-UP-JUST-BEFORE-STOP.HTML THIS ISSUE IS NOT JUST ANNOYING, I BELIEVE IT IS A SAFETY ISSUE, PARTICULARLY ON SLIPPERY SURFACES SUCH AS SNOW AND ICE WHICH ARE LIKELY TO OCCUR IN THE COLDER WEATHER THAT PRECIPITATES THIS ISSUE. I BELIEVE EITHER THE ENGINE OR TRANSMISSION PROGRAMMING NEEDS TO BE MODIFIED TO ADDRESS THIS ISSUE AS SOON AS POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689566February 20, 2015
SERVICE BRAKES, INTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE GEAR SHIFT LIGHTING FAILED TO WORK AND THE BRAKE PEDAL SANK TO THE FLOORBOARD. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKES FAILED; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 169,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689612February 20, 2015
EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE
MY DASHBOARD IS MELTING AND IT GIVES A VERY BAD GLARE OF BRAKE LIGHTS, TRAFFIC LIGHTS AND THE SUN. IT ALSO HAS A VERY BAD GLARE WHEN RAINING AND REFLECTS TAIL LIGHTS AT NIGHT. IT IS EXTREMELY DIFFICULT TO SEE. WHEN I REPORTED THIS TO TOYOTA THEY SAID IT WOULD NOT BE COVERED BY MY WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689692February 20, 2015
STEERING
CAR DIFFICULT TO TURN AT ALL SPEEDS. DEALER STATES BAD POWER STEERING RACK AND SHAFT MAY ALSO BE BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689695February 20, 2015
TIRES
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684257February 19, 2015
TIRES
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES). THE CONTACT RECEIVED THE INITIAL RECALL NOTICE IN MAY OF 2014; HOWEVER, THE PARTS WERE UNAVAILABLE AT THE TIME FOR REPAIR. THE CONTACT NEVER RECEIVED A FOLLOW-UP NOTICE STATING THAT THE PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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