Toyota Sienna Complaints

9,048 consumer complaints on file.

#10701945March 26, 2015
TIRES
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701709March 25, 2015
ENGINE, VEHICLE SPEED CONTROL
TOYOTA SIENNA 2010 MINIVAN ENGINE STALLS WHILE DRIVING. WHEN DRIVING ON HIGHWAY OR ON CITY ROADS, ENGINE STALLS AND LOOSES ENGINE POWER FOR A FEW SECONDS (SEEMINGLY HAPPENS WHEN SHIFTING GEARS) WHEN ACCELERATED OR DECELERATED. THE ENGINE BASICALLY STALLS DURING DRIVING AND MAY LEAD TO SUDDEN VEHICLE SLOWNESS IN MIDDLE OF TRAFFIC. THE SUSPECTED PROBLEM ADVISED BY TOYOTA IS WITH TRANSMISSION AND THE ORIGINAL COST ESTIMATE WAS $5100 TO FIX THAT. LATER AFTER DISCUSSING WITH TOYOTA IT WAS LOWERED TO $3800 (APPROX) AND TOYOTA WARRANTY SUPPORT WAS READY TO PAY (ABSORB) $2000 AND $1800 TO BE PAID BY THE CUSTOMER. EVEN AFTER INITIAL REPAIR AND PAYMENT OF ($1800+TAX) $2166 THE VEHICLE STILL HAVE THE SAME SYMPTOMS AND ISSUES. PRESENTLY THE VEHICLE IS UNDER REPAIR WITH THE DEALER (FREMONT TOYOTA, CA). THE VEHICLE USE WAS NORMAL, REGULAR CITY/HIGHWAY USAGE, WELL MAINTAINED SINGLE OWNER. NOTHING HEAVY WAS TOWED AND USED IN ROUGH OR ABNORMAL CONDITIONS. IF POSSIBLE NTSB NEEDS TO: 1. TO LOOK INTO THIS MODEL OF VEHICLE AND SEE IF THERE ARE OTHER REPORTED PROBLEMS WITH SIENNA 2010 ENGINES. 2. TO INVESTIGATE WHY THIS VEHICLE HAVE THIS ISSUE WITHIN 46,847 MILES. 3. CAN MANUFACTURE BILLS THE ENTIRE COST OF REPAIR, SINCE THIS SEEMS A MAJOR DESIGN OR ENGINE ISSUE WITH THIS MODEL OF VEHICLE. 4. ADVISE TO ISSUE A SAFETY NOTICE TO ALL TOYOTA SIENNA 2010 V6 ENGINE MODEL OWNERS SINCE THIS CAN BE DISASTROUS IN MIDDLE OF TRAFFIC AND CAN CAUSE ACCIDENTS/PROBLEMS TO ALL ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701397March 24, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701391March 24, 2015
POWER TRAIN, WHEELS
ALL FOUR ALLOY WHEELS ON THIS VEHICLE HAVE THE PAINT BUBBLING AND CHIPPING OFF LEAVING THE WHEEL EXTERIOR EXPOSED TO WEATHER AND FURTHER CORROSION. UNDERNEATH THE CHIPPED PAINT THE ALLOY IS CORRODING, POTENTIALLY COMPROMISING THE STRENGTH AND OVERALL INTEGRATY OF THE WHEELS. I HAVE EXPERIENCED AIR LOSS IN BOTH FRONT TIRES OVER THE COURSE OF JUST A FEW DAYS. MY LOCAL TIRE SHOP CHECKED BOTH FRONT TIRES FOR PUNCTURES BUT FOUND NOTHING. THEY THEN REMOVED THE TIRES FROM THE RIMS AND INDICATED THE RIMS HAD CORRODED AROUND THE OUTER DIAMETER OF THE RIM WHERE THE TIRE BEAD IS SUPPOSED TO SEAL. THEY CLEANED THE CORROSION FROM THE RIM INTERIOR AND APPLIED A BEAD SEALING COMPOUND THAT FILLS IN THE CORRODED AND PITTED BEAD AREA OF THE RIM ALLOWING THE TIRE BEAD TO SEAL AND HOLD AIR. WHEN IT COMES TIME TO ROTATE THE TIRES THE TECH PERSON INDICATED THAT I SHOULD ALSO HAVE THEM SEAL THE TIRES PLACED ON THE FRONT OF THE VEHICLE AS THEY WOULD PROBABLY START LOOSING AIR AS WELL WITH THE ADDED WEIGHT OF THE FRONT WHEEL DRIVE ENGINE AND TRANSMISSION. THIS SEEMS TO BE A COMMON ISSUE WITH THIS YEAR MODEL OF THE TOYOTA SIENNA. THUS FAR,TOYOTA WILL NOT DO ANYTHING TO CORRECT THIS ISSUE WHICH SEEMS TO ME TO BE A SERIOUS SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701215March 23, 2015
TIRES, STRUCTURE
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/12/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701081March 23, 2015
WHEELS
TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700861March 21, 2015
STEERING, VEHICLE SPEED CONTROL, SERVICE BRAKES
AT VARYING RATES OF SPEED, ON DRY ROADS, MY VAN'S VSC AND TRACTION CONTROL ICONS WILL ILLUMINATE ON THE DASH, THE ACCELERATION WILL CEASE AND THE BRAKES WILL PUMP 2-4 TIMES, AND THE STEERING WILL STICK. ORIGINALLY, THIS OCCURRED ONLY ON ROADS THAT CURVED HOWEVER THE FREQUENCY OF OCCURRENCE IS INCREASING AND IT NOW OCCURS ON STRAIGHT ROADS AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700585March 20, 2015
STRUCTURE:BODY, STRUCTURE
THIS COMPLAINT IS IN REFERENCE TO NHTSA CAMPAIGN ID 08V244000. THE POWER REAR LIFTGATE STRUTS ON MY 2004 TOYOTA SIENNA WILL NO LONGER SUPPORT THE GATE, AND IT HAS CLOSED ON SOMEONE STANDING UNDERNEATH IT SEVERAL TIMES. I WENT TO A TOYOTA DEALER TO REPAIR THE PROBLEM, AND THE DEALER QUOTED A VERY HIGH REPAIR PRICE (APPROXIMATELY $500), AND DID NOT MENTION THAT THERE WAS A SERVICE CAMPAIGN FOR THIS ISSUE. I CONTACTED TOYOTA ON MARCH 19, 2015 USING THE TOLL FREE NUMBER LISTED IN THE SERVICE CAMPAIGN LISTED ON THE NHTSA CAMPAIGN ID NUMBER. TOYOTA INFORMED ME THAT THIS WAS NOT A RECALL SITUATION, BUT A VOLUNTARY TOYOTA SERVICE CAMPAIGN, AND THAT THE PERIOD FOR THE FREE REPAIR ENDED IN 2010. THERE IS NO END DATE FOR THE SERVICE CAMPAIGN LISTED IN THE NHTSA CAMPAIGN NOTES. NO RESOLUTION WAS PROVIDED BY TOYOTA, OTHER THAN TO GO TO THE DEALER TO HAVE THE LIFTGATE STRUTS REPLACED, AND THAT I WOULD HAVE TO PAY FOR THE REPAIR MYSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700712March 20, 2015
EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA DEALER WANTED ME TO PAY $2,000 & WAS TOLD THEY WOULD CHECK WITH TOYOTA REPERSENTATIVE & CALLED ME NEXT DAY WITH REPAIR ESTIMATE FROM TOYOTA OF $1,000. THE REPAIR HASN'T BEEN DONE BY TOYOTA TOO-DATE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR WHAT CAN BE DONE? I'M A RETIRED 75YRS SENIOR.ONLY DRIVER. MY CAR MILEAGE IS 40, 266
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700788March 20, 2015
STRUCTURE:BODY
DRIVER SIDE DOOR WELD HAS FAILED ON THE HINGE. THIS CAUSES THE DOOR TO EXTEND BEYOND THE INTENDED RANGE OF MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695279March 19, 2015
EQUIPMENT, TIRES
TL*THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/21/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690379March 19, 2015
ENGINE AND ENGINE COOLING
2009 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO ENGINE OVERHEATING. *SMD THE CONSUMER STATED HE REPLACED THE FAN RELAY AND THERMOSTAT. HOWEVER, THE VEHICLE CONTINUED TO OVERHEAT. THE DEALER REPLACED THE RADIATOR AND WATER PUMP, BUT THE OVERHEATING CONTINUED. THE DEALER INFORMED THE CONSUMER THEY LOOKED INTO THE CYLINDERS WITH A BORESCOPE AND SAW MARKS ON THE CYLINDER WALL WHICH LEAD THEM TO THE CONCLUSION THAT THE HEAD GASKETS WERE BAD AND THEY WOULD HAVE TO BE REMOVED AND SENT TO A MACHINE SHOP TO SEE IF THEY WERE WARPED AND THE CYLINDERS AND ENGINE BLOCK WOULD HAVE TO BE INSPECTED TO SEE IF THERE WAS AN ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695359March 19, 2015
STRUCTURE:BODY:DOOR
POWER SLIDING DOOR CABLE SNAPPED ON 2010 SIENNA XLE. DUE TO THE NUMBER OF COMPLAINTS ON THIS PARTICULAR ISSUE, IN 2012 TOYOTA OFFERED A WARRANTY ENHANCEMENT FOR MODEL YEARS 2004-2007 ONLY. THEY SAID THAT THEY HADN'T YET RECEIVED ENOUGH COMPLAINTS ON MODEL YEARS 2008-2010 TO WARRANT AN EXTENSION FOR THESE YEARS. WHEN ASKED IF THE 2010 MODEL HAD BEEN CHANGED IN ANY WAY FOR THIS EXISTING PROBLEM THEY SAID NO. IF ENOUGH PEOPLE COMPLAIN TOYOTA WILL CONSIDER EXTENDING THEIR EXISTING WARRANTY ENHANCEMENT FROM 2004-2007 TO 2004-2010. TOYOTA IS AWARE THAT THIS CABLE ASSEMBLY IS FAULTY ON 2008-2010 BUT HAVEN'T INCLUDED US IN THEIR "CUSTOMER SUPPORT PROGRAM" DUE TO THE FACT THAT THEY HAVEN'T RECEIVED ENOUGH COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695503March 19, 2015
ENGINE
VARIABLE VALVE TIMING OIL SUPPLY LINE SPRANG A LEAK AT BEND ON RUBBER TUBING. TOYOTA HAS A NEW REPLACEMENT TUBE ,BUT NOT PAYING FOR TUBE OR LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695506March 19, 2015
TIRES, TIRES:SIDEWALL
215/65R-16 MICHELIN DEFENDER SL; LESS 15K MILES DRIVEN A CUT THROUGH OUTER LAYERS OF SIDEWALL AND WINDINGS VISIBLE. THOUGHT IT WAS LIKELY SOME UNNOTICED ROAD HAZARD UNTIL HAPPENED TO SECOND TIRE: AGAIN, DO NOT RECALL ANY INCIDENT LIKELY TO HAVE CUT THE TIRE. IN 40+ YEARS OF DRIVING, ONLY THESE TWO SIDEWALL CUTS, ON SAME MAKE OF TIRE, MAKE ME WONDER IF THE COMPOUND IS INHERENTLY WEAK. PHOTO AVAILABLE OF SECOND CUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695168March 18, 2015
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED AND PARTIALLY REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) HOWEVER, THE REMAINING PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 06-08-15 *BF THE CONSUMER STATED THERE WAS EXCESSIVE CORROSION OF THE SPARE TIRE CARRIER CABLE. SPARE TIRE AND CABLE WERE REMOVED FROM THE VEHICLE. THE SPARE TIRE WAS PLACED IN THE OPEN CARGO AREA NEAR THE REAR OF THE VEHICLE CAUSING BOTH A SAFETY ISSUE AND INCONVENIENCE IN THE USE OF THE CARGO AREA AND REAR SEATS. UPDATED 11/23/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683314March 18, 2015
TIRES, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
2011 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO TIRE SUPPORT CABLE MECHANISM CORROSION RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, THERE WAS NO PERMANENT SOLUTION. THE CONSUMER WAS GIVEN THE OPTION OF PLACING THE SPARE TIRE INSIDE THE VEHICLE OR SIGNING A WAIVER RELEASING TOYOTA OF ANY LIABILITY SHOULD THE SPARE TIRE FALL OFF. THE CONSUMER OPTED TO HAVE THE SPARE TIRE PLACED INSIDE THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695044March 18, 2015
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT DURING COLD TEMPERATURES, THE REAR LIFTGATE FAILED TO REMAIN OPEN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695058March 18, 2015
WHEELS, TIRES
MY VAN IS ONLY FOUR YEARS OLD AND ON ITS 3RD SET OF TIRES! SERVICED REGULARLY AND ROTATED EVERY 5000 MILES. VAN ONLY HAS 59,000 MILES ON IT. SEEMS TO ME IT IS A TOYOTA ISSUE, AS I HAVE READ NUMEROUS COMPLAINTS ON THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695083March 18, 2015
WHEELS
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (WHEELS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sienna