Toyota Sienna Complaints

9,048 consumer complaints on file.

#10705498April 13, 2015
SEAT BELTS
THE PASSENGER SIDE MIDDLE SEAT SEATBELT WILL NOT RETRACT. IT IS FULLY EXTENDED, WILL NOT RETRACT AND THEREFORE DOES NOT SAFELY GUARD THE PERSON SITTING IN THIS SEAT. THE FAILURE OF THE SEAT BELT HAS EFFECTIVELY REMOVED THE USE OF ONE SEAT OF A SEVEN-PASSENGER VAN. IT IS NOW A SIX-PASSENGER VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705343April 13, 2015
STRUCTURE:BODY:DOOR
DOOR HINGE WELDING IN DRIVER DOOR BREAKS DUE TO INSUFFICIENT WELDING STRENGTH IN 2005 TOYOTA SIENNA AND MAYBE OTHER YEARS. THERE STILL SEEMS NO RECALL ON THIS ISSUE, BUT IT SEEMS TO BE A WIDESPREAD ISSUE ON THIS MODEL. LINKS TO EXAMPLES OF BROADLY EXPERIENCED ISSUES: HTTP://WWW.AUTOBLOG.COM/2007/10/24/TOYOTA-FIXING-600-000-SIENNA-DOORS-BUT-ITS-NOT-A-RECALL-MIND-Y/ HTTP://WWW.CARCOMPLAINTS.COM/TOYOTA/SIENNA/2004/BODY_PAINT/BROKEN_WELD_IN_DOOR.SHTML VIDEO OF ISSUE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=BXKWZLGUAK4. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705383April 13, 2015
VISIBILITY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR WINDOWS AND VENT WINDOWS FAILED TO OPEN. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE PART NEEDED TO DO THE REPAIR WAS ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED. 5/28/15 *TA UPDATED 10/05/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705091April 11, 2015
VISIBILITY:REARVIEW MIRRORS/DEVICES
I HAVE BEEN THE OWNER OF TWO 2006 SIENNA VANS AND BOTH HAVE HAD FAILURE OF BOTH OF THE SIDE MIRRORS. THE MIRRORS BECOME FLOPPY AND WILL NOT HOLD THEIR POSITION. THIS RESULTS IN THE LOSS OF BLIND SPOT VISIBILITY ON BOTH SIDES OF THE VEHICLE. THERE IS NO SPECIFIC INCIDENT THAT CAUSES THE FAILURE. IT IS EXPENSIVE TO FIX AND WOULD SEEM TO BE A SAFETY ISSUE. WHILE THERE HAVE BEEN SEVERAL CLOSE CALLS OF ATTEMPTING TO CHANGE LANES AND THINKING THE MIRROR WAS IN THE CORRECT POSITION ONLY TO FIND THERE WAS A VEHICLE IN THE BLIND SPOT I HAVE AVOIDED AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704927April 10, 2015
TIRES
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705006April 10, 2015
WHEELS
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (WHEELS). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN PLACED THE SPARE TIRE IN THE LUGGAGE COMPARTMENT AS A TEMPORARY REMEDY DUE TO THE PART NOT BEING AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705024April 10, 2015
STRUCTURE:BODY
POWER REAR HATCH GOES UP WITH DIFFICULTY, THEN STOPS AND DROPS SEVERAL INCHES AND THEN POWERS DOWN. WILL NOT STAY UP. TOYOTA PUT OUT A SPECIAL SERVICE CAMPAIGN [RECALL] 80C IN 2008 FOR THIS VERY SAME PROBLEM FOR 2004 THRU 2006 MODELS. THEY ADDRESSED IT AS A SAFETY PROBLEM. THE REPAIR WAS TO REPLACE THE STRUTS AND BRACKETS. MY STRUT P/N IS 68905-AE013 WHICH HAS NOW SUBSTITUTES TO 68905-AE015. I CONTACTED TOYOTA HEADQUARTERS CUSTOMER SERVICE TO MAKE A REPORT AND WAS TOLD THERE IS NO SSC FOR MY MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705009April 10, 2015
ENGINE, STRUCTURE:BODY
ON 4/10/15, I TOOK THE VEHICLE TO MOTOR IMPORTS SERVICE CENTER FOR PREARRANGED WARRANTY SERVICE WORK ON THE VEHICLE. MOTOR IMPORTS DECLINED TO PERFORM THE WARRANTY WORK, ALLEGING THAT THE VEHICLE WAS "TOO DIRTY" TO PERFORM, EVEN THOUGH AT LEAST TWO OF THE RECALLS WOULD INVOLVE NO AREA OF THE INTERIOR. WITH RESPECT TO THE INTERIOR, THE SHIFT ASSEMBLY WAS ALLEGEDLY "BLOCKED" BY A NEWSPAPER ON THE CONSOLE, AS WELL AS PENS IN THE ASHTRAY AND CD'S IN THE CONSOLE, AND FOR THIS, THEY CLAIMED THEY COULD NOT PERFORM THE WORK. IN ADDITION TO THE ABOVE RECALLS, THEY WERE TO INSPECT THE DASHBOARD FOR A FOURTH RECALL INVOLVING PREMATURE DEGRADATION OF THE ASSEMBLY, WHICH THEY DECLINED TO PERFORM AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704748April 9, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S DOOR HINGE FAILED TO KEEP THE DOOR OPEN WHEN GETTING IN AND OUT OF THE VEHICLE. THE FAILURE CAUSED THE DOOR TO CLOSE OR SWING OPEN ABRUPTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. UPDATED 5/26/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704363April 8, 2015
AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE PARKING THE VEHICLE, IT ACCELERATED INDEPENDENTLY WITHOUT WARNING AND CRASHED INTO THE CONTACT'S RESIDENCE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES REPORTED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS REPAIRED FOR THE DAMAGES, BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10704379April 8, 2015
ELECTRICAL SYSTEM, STRUCTURE
WHEN I ATTEMPTED TO OPEN DRIVER SIDE SLIDING DOOR IT WOULD NOT OPEN ELECTRICALLY OR MANUALLY. AFTER SEVERAL FAILED ATTEMPTS TO OPEN I CUT THE CABLE AND WAS ABLE TO THEN OPEN THE DOOR. AT THIS POINT IN TIME BOTH SLIDING DOORS WILL NOT OPEN ELECTRONICALLY BUT WILL OPEN MANUALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704373April 8, 2015
STRUCTURE:BODY
THERE HAS BEEN A RECALL ON THE CHAIN AND BOLT ASSEMBLY THAT HOLDS THE SPARE TIRE UNDER THE CHASSIS BECAUSE THE PARTS RUST AND CAN BREAK DROPPING THE TIRE IN THE ROAD AND LEADING TO AN ACCIDENT. THEIR RESPONSE IS TO PUT THE TIRE INSIDE THE CAR TAKING UP SIGNIFICANT SPACE AND LIMITING SPACE. IT IS ALMOST A YEAR AND THEY STILL HAVE NO IDEA WHEN THEY WILL HAVE REPLACEMENTS. IT SEEMS PRETTY CLEAR THAT THEY AREN'T TRYING!! IS THERE ANY TIME LIMIT FOR THIS REMEDY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704383April 8, 2015
ELECTRICAL SYSTEM
ALL THE LOCKS KEEP UNLOCKING, AND LOCKING WITHOUT ANYONE IN OR AROUND THE VEHICLE, BECAUSE LOCKS ARE LOCKING AND UNLOCKING IT IS CAUSING THE BATTERY TO DRAIN. THE DOORS LOCK AND UNLOCK WHILE VAN IS IN GEAR, WHILE DRIVING, AND WHEN VAN IS NOT RUNNING WITHOUT KEY IN IGNITION. I HAVE 2 CHILDREN AND BELIEVE THIS IS A SAFETY ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704696April 8, 2015
STRUCTURE, TIRES
2005 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO THE SPARE TIRE CABLE RECALL ISSUES. *SMD THE DEALER INFORMED THE CONSUMER, THE PART WAS NOT AVAILABLE. FOR SAFETY PURPOSES, THE DEALER REMOVED THE TIRE AND PLACED INSIDE THE VEHICLE. FOR THE PAST SIX MONTHS, THE CONSUMER WAS INFORMED THE PART WAS STILL NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704387April 8, 2015
STRUCTURE:BODY
DOOR HANDLES BREAK OFF DURING NORMAL USE DUE TO ELECTRICAL DOOR MALFUNCTION. THE DESIGN OF THESE DOOR HANDLES ARE POOR AND A NEW DESIGN NEEDS TO BE MADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704134April 7, 2015
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. WHEN THE VEHICLE WAS STARTED, THE POWER SLIDING DOOR ON THE PASSENGER SIDE FAILED AND WOULD NOT OPEN. THE CONTACT STATED THAT THE DOOR COULD BE OPENED MANUALLY WITH FORCE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE POWER DOOR CABLE NEEDED TO BE REPLACED. THE FAILURE RECURRED WITH THE DRIVER SIDE POWER SLIDING DOOR ALSO; HOWEVER, THE DOOR COULD NOT BE OPENED AT ALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704145April 7, 2015
EQUIPMENT
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:11V560000 (EQUIPMENT) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED IF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704235April 7, 2015
STEERING
I WAS MAKING A RIGHT HAND TURN FROM A HIGHWAY ONTO A SIDE STREET; MY PASSENGER SIDE FRONT TIRE AND HUB CAP SCRAPED THE CURB WHEN THE STEERING SUDDENLY BECAME STIFF, MAKING THE TURN DIFFICULT. THE STEERING FLUID LEVEL WAS CHECKED AND WAS WITHIN THE NORMAL RANGE; WE TOPPED IT OFF ANYWAY, IN CASE THAT WAS AN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703848April 6, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. WHILE TRAVELING APPROXIMATELY 30 MPH, THERE WAS A LOUD NOISE AND A COMPONENT FRACTURED WITHOUT WARNING. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD AND, AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE COIL SPRING FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COIL SPRINGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703926April 6, 2015
STEERING, VEHICLE SPEED CONTROL
I WAS ADVISED THAT I HAD TO REPLACE MY STEERING RACK BECAUSE OF MULTIPLE LEAKS. I HAVE SPOKEN WITH QUITE A FEW PEOPLE INCLUDING MY TOYOTA SERVICE ADVISOR AND WAS ADVISED THAT THE TOYOTA STEERING RACKS FREQUENTLY FAIL BETWEEN 75K AND 90K AND HAVE TO BE REPLACED. THIS HAPPENS IMMEDIATELY AFTER THE 75K WARRANTY ENDS. ALSO, WHEN I DRIVE SPEEDS BETWEEN 50-70 MPH, AND LEVEL OUT THE SPEED, MY CAR PICKS UP SPEED WHEN I AM NOT INITIATING THE ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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