Toyota Sienna Complaints

9,048 consumer complaints on file.

#10704073April 6, 2015
STRUCTURE:BODY
I HAVE A 2005 TOYOTA SIENNA ,THE DRIVERS SIDE DOOR STARTED MAKING POPPING SOUND A FEW MONTHS AGO AND AS THE TIME AS GONE BY IT IS GETTING WORSE AND WORSE. THE NOISE IS COMING FROM THE DOOR CHECK WELDS THAT WERE WELDED IMPROPERLY AND THE MAIN STRUCTURE OF THE DOOR IS AFFECTED BY IT. RESEARCHED THE ISSUE AND IT IS A COMMON PROBLEM ON MY TYPE OF CAR, TOYOTA HAS RECOGNIZED THIS PROBLEM WHICH AFFECTED 600,000 SIENNA'S AND ISSUED A WARRANTY ENHANCEMENT PROGRAM IN 2007 BUT IT ENDED A FEW YEARS AGO. TOOK IT TO TOYOTA DEALERSHIP, THEY REFUSED TO FIX THE PROBLEM BECAUSE MY VIN # IS NOT AFFECTED BY THE WARRANTY ENHANCEMENT AND EVEN IF MY VIN # WAS AFFECTED, ITS TOO LATE TO TAKE ADVANTAGE OF ANY HELP FROM TOYOTA. I HAVE CALLED TOYOTA CORPORATE, THEY KNOW ALL ABOUT THE ISSUE AND WILL NOT HELP ME EITHER. EVERYONE FROM TECHS, SERVICE ADVISORS AND MANGERS THEY ALL KNOWS THE PROBLEM EXIST BUT WILL NOT FIX IT BECAUSE THEY WANT THE CONSUMER TO PAY FOR IT. THE ONLY REASON MY VIN IS NOT AFFECTED IS BECAUSE NOT ENOUGH PEOPLE HAVE REPORTED THIS COMMON PROBLEM. THIS SAME VEHICLE IS ALSO AFFECTED BY DASH CRACK PROBLEM, FOR YEARS I HAVE COMPLAINED ABOUT IT NOW FINALLY TOYOTA WILL FIX THIS ISSUE FOR FREE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703642April 3, 2015
STRUCTURE
THE VINYL DASHBOARD ON MY VEHICLE IS MELTING IN THE SUN. I LIVE IN FLORIDA AND PARK THE VEHICLE OUTSIDE. THE DASHBOARD HAS A STICKY RESIDUE TO THE TOUCH. IT HAS SEVERAL CRACKS AND THE TOP OF THE DASHBOARD APPEARS TO BE COVERED IN WAX. WHAT CONCERNS ME MORE IS THE VAPOR ORDOR EMMINATING FROM THE DASH. IT'S MAKING ME AND MY FOUR CHILDREN SICK. AT 87 DEGREES TODAY, I CAN'T DRIVE WITH THE WINDOWS DOWN. AND THE SMELL OF THE MELTED VINYL GOES THROUGH THE AIRCONDITIONING VENTS. NO AMOUNT OF AIR FRESHENER DIFFUSES THE ODOR. WHAT CAN BE DONE ABOUT THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703309April 2, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY
PASSENGER SIDE POWER SLIDE DOOR DOES NOT WORK BY PRESSING THE BUTTON ON THE CENTRAL CONSOLE, ON THE SIDE OF DOOR OR THE KEY FOB. THE SLIDE DOORS DO WORK BY PULLING THE HANDLES FROM THE OUTSIDES. I WAS TOLD THIS WAS THE OVERRIDE PROCEDURE. THIS IS A BIG CONCERN WITH THIS BEING A FAMILY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703318April 2, 2015
STRUCTURE, TIRES
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10V160000 (STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/3/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703082April 1, 2015
TIRES
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE FOR MONTHS AND THE DEALER REMOVED THE SPARE TIRE CARRIER AS A TEMPORARY ADJUSTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703119April 1, 2015
TIRES
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703116April 1, 2015
TIRES, WHEELS
I TOOK MY 2011 TOYOTA SIENNA TO THE DEALERSHIP TO BE SERVICED. I WAS TOLD THE SPARE TIRE CABLE IS DEFECTIVE (NHTSA #14V273000) AND THE SPARE TIRE WAS PLACED IN MY TRUNK. I WAS TOLD THERE IS NO FIX TO THIS SITUATION. THIS RECALL WAS ISSUED IN MAY OF 2014 AND I FEEL 10 MONTHS IS MORE THAN ENOUGH TIME TO HAVE DEVELOPED A FIX FOR THIS PROBLEM. IT IS UNACCEPTABLE TO TAKE THIS LONG TO DEVELOP A FIX, AND TO INCONVENIENCE THE OWNER BY TAKING UP HALF THE TRUNK WITH THE SPARE TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703218April 1, 2015
STEERING, SUSPENSION
I TOOK MY 2010 SIENNA IN FOR A 80000 MILE SERVICE, WAS TOLD THAT THE BOOTS AROUND STEERING RACK WAS IN BAD SHAPE. I WAS TOLD THAT THE STEERING NEEDED TO BE REPLACES AND THE POWER STEERING UNIT WOULD FLUSHING. I HAD EXPERIENCED NO STEERING PROBLEMS WITH MY CAR. THE CAR LESS THAN 77000 MILES. THE IS NO EVIDENCE OF OIL LEAKAGE. IS THIS TYPICAL FOR REPLACING THE STEERING RACK AT $1400? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706733March 31, 2015
UNKNOWN OR OTHER
I'M MERELY DOCUMENTING THAT FROM THE MOMENT MY REAR DOOR STRUTS WERE REPLACED IN 2012 DUE TO A RECALL, THEY HAVE NOT WORKED WELL. THEY CONTINUE TO GET WORSE. NOW IN COLD WEATHER, THEY ARE UNABLE TO KEEP THE DOOR UP AT ALL. APPARENTLY THERE IS NO RECALL TO FIX THE BOTCHED INITIAL RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702851March 31, 2015
STEERING
CLUNKING NOISE WHEN TURNING STEERING LEFT TO RIGHT AND VICE VERSA. STEERING INTERMEDIATE SHAFT ISSUE IS A WELL-KNOWN PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703008March 31, 2015
STRUCTURE:BODY
DRIVER SIDE DOOR'S STARTED MAKING A POPPING NOISE AROUND 2012, WITH ONLY 60,095 MILES ON THE VEHICLE. THE DOOR BECAME UNWIELDY AND DID NOT "CHECK" ITSELF WHEN OPENING AND CLOSING, WHICH RESULTED IN BRUISED LEGS, BUT NO SERIOUS INJURIES (THUS FAR). MY LOCAL TOYOTA DEALER IN PUYALLUP, WA INDICATED IT WOULD COST $2000 TO REPLACE THE DOOR. I OPTED TO HAVE A WELD PERFORMED ON THE DOOR FOR $200 BY A CERTIFIED AUTO BODY REPAIR SHOP. THE WELD HELD UNTIL JUST RECENTLY (CIRCA 2/2015), AND THE ISSUES RESURFACED. ONCE AGAIN, THE DOOR IS UNWIELDY AND DOESN'T "CHECK" ITSELF WHEN OPENING AND CLOSING, RESULTING IN BRUISED LEGS AND SAFETY & PROPERTY CONCERNS. I DID SOME INTERNET RESEARCH INTO THIS PROBLEM AND, UNBEKNOWNST TO ME, TOYOTA HAD OFFERED A "WARRANTY ENHANCEMENT" FOR THIS ISSUE. THIS IS DOCUMENTED IN TOYOTA TECHNICAL SERVICE BULLETIN TSBNV003-07. HOWEVER, I NEVER RECEIVED ANY NOTIFICATION OF THIS WARRANTY ENHANCEMENT FROM TOYOTA. I AM FASTIDIOUS ABOUT PROCESSING & SAVING PAPERWORK OF THIS KIND. WE ARE THE ORIGINAL OWNERS OF THE VEHICLE AND HAVE NOT MOVED SINCE THE VEHICLE PURCHASE DATE. MOREOVER, OUR TOYOTA DEALERSHIP FAILED TO MAKE MENTION OF THE WARRANTY ENHANCEMENT AS WELL, WHEN WE ASKED FOR A QUOTE TO REPAIR THE PROBLEM. I CALLED TOYOTA CORP TODAY, AND IT IS UNWILLING TO EXTEND THE WARRANTY ENHANCEMENT ANY FURTHER TO ADDRESS THIS SPECIFIC ISSUE. IT SEEMS THAT WE DIDN'T USE THE CAR OFTEN ENOUGH FOR THIS DEFECT TO BECOME MANIFEST DURING THE ENHANCED WARRANTY PERIOD. NOR WERE WE EVER NOTIFIED OF THE PROBLEM BY TOYOTA CORP. THE SALIENT POINT HERE IS... IT DOESN'T SEEM RIGHT THAT A CONSUMER IS BURDENED WITH A COSTLY REPAIR FOR AN ADMITTED AND OBVIOUS SAFETY DEFECT THAT IS A POTENTIAL SOURCE OF INJURY TO PERSONS AND PROPERTY, AS A CONSEQUENCE OF "LIGHT VEHICLE USE" AND INSUFFICIENT COMMUNICATION BY TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702497March 30, 2015
STRUCTURE:BODY, ELECTRICAL SYSTEM
I WAS GETTING THINGS OUT OF BACK WITH POWER LIFT GATE UP. WHILE LEANING IN VEHICLE THE POWER LIFT GATE CAME DOWN WITHOUT WARNING AND CAUGHT ME. IT DID NOT CONTINUE TO CRUSH ME BUT IT DID NOT REVERSE SO I HAD TO USE A PRETTY GOOD FORCE TO PUSH IT UP (MY WIFE PROBABLY WOULD NOT HAVE BEEN ABLE TO DO IT). IT DID IT A SECOND TIME A WEEK OR SO LATER. WHEN I TOOK IT TO TOYOTA THEY SAID THE STRUTS WERE BAD AND REPLACED THEM. WHEN I ASKED WHY THERE WAS NO WARNING THEY JUST SHRUGGED THEIR SHOULDERS AND SAID DO NOT KNOW AND INSINUATED THEY WOULD NOT KNOW WHAT TO DO SO IT WOULD NOT HAPPEN AGAIN WITHOUT WARNING. HOW WAS I TO KNOW THE STRUTS WERE BAD SINCE IT IS A POWER LIFT GATE HAD BEEN WORKING JUST FINE? IT SEEMS TO ME IF THIS IS NOT SOMETHING TOYOTA CAN FIX SO IT CANNOT COME DOWN WITHOUT WARNING THEY AT LEAST NEED TO INSTALL WARNING LABELS IN AN OBVIOUS PLACE THAT THE LIFT GATE CAN CLOSE WITHOUT WARNING. I REALLY THINK MY WIFE WOULD NOT BEEN ABLE TO PUSH IT UP AS I DID. SHE WOULD HAVE NEEDED ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702516March 30, 2015
STEERING
WHEN BACKING OUT OF DRIVEWAY STEERING WHEEL LOCKED (WOULDN'T TURN); HAD TO WAIT ABOUT A MINUTE BEFORE STEERING WHEEL WOULD TURN. TOOK IT TO THE DEALER TO FIX A COUPLE OF RECALLS AND THEY DID AN INSPECTION AT WHICH TIME THEY TOLD ME THE POWER STEERING RACK & PINION WAS LEAKING AND IT WOULD COST $1800 TO FIX. CHECKED ONLINE AND FOUND A LOT OF PEOPLE ARE EXPERIENCING SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702522March 30, 2015
ENGINE
I BELIEVE THE PRODUCT TO BE DEFECTIVE BECAUSE OF THE ISSUE THAT I HAD FACED WITH THIS VEHICLE 2 WEEKS BACK WHILE DRIVING IN THE FREEWAY. TWO WEEKS BACK WHILE I WAS DRIVING WITH MY FAMILY (WIFE AND 2 KIDS) THE VEHICLE ON 275 S FREEWAY @ 70MPH ON 8TH MARCH 2015 1:00 AM, THE ENGINE CHECK LIGHT TURNED ON AND I NOTICED THE ENGINE HEAT INDICATOR FLUCTUATE LIKE A FUEL INDICATOR. I TRIED TO SLOW DOWN, BUT BY THAT TIME I LOST THE POWER OF THE VEHICLE , WHICH MADE IT REALLY HARD FOR ME TO STEER THE VEHICLE BETWEEN THE LANES AND TAKE IT OUT OF FREEWAY TO A SHOULDER, THE BRAKES WERE NOT FUNCTIONING EITHER. IT WAS ONE OF MY SCARIEST RIDE I HAD IN MY LIFE (YOU CAN IMAGINE YOURSELF, ENGINE LOOSING POWER WHILE DRIVING IN A FREEWAY, I WAS WITH MY ENTIRE FAMILY, AND NOT HAVING CONTROL ON THE VEHICLE), IT PUT ME AND MY FAMILY AT SUCH A BIG RISK. GLAD I WAS ABLE TO SOME HOW TAKE THE VEHICLE OUT OF THE FREEWAY AND USED THE PARKING BRAKE TO BRING THE VEHICLE TO A STOP AT A FREEWAY SHOULDER @ 8 MILE ROAD EXIT. THE NEXT DAY, I TOOK THE VEHICLE TO VICTORY TOYOTA OF CANTON, A TOYOTA DEALER FOR DIAGNOSIS. AFTER THOROUGH DIAGNOSIS FROM THE DEALER, HE FIGURED OUT THE ENGINE WATER PUMP FAILED, WHICH LEAD TO THE ENGINE GETTING OVERHEATED AND ENGINE GOT DAMAGED, WHICH NEEDS TO BE REPLACED. THEY CAME BACK WITH THE COST OF 10,000 USD FOR FIXING THE VEHICLE. THE VEHICLE HAS ONLY 66,860 MILES ON THE ODOMETER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702556March 30, 2015
TIRES
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702655March 30, 2015
STRUCTURE:BODY:DOOR
AFTER OPENING THE REAR DRIVER SLIDER, THE DOOR WOULD NOT LATCH CLOSED.... CAN NOT GET THE DOOR TO STAY CLOSED.. BROUGHT IT IMMEDIATELY TO A DEALERSHIP, THEY GOT IT TO LATCH, BUT DRIVING HOME THE SLIDER COMPLETELY OPENED. THANKFULLY ONE OF MY CHILDREN WERE NOT IN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702657March 30, 2015
TIRES, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
IT HAS BEEN 4 YEARS AND TOYOTA HAS STILL NOT PROVIDED A SOLUTION TO THE SPARE TIRE (UNDER VEHICLE MOUNT) RECALL. WHY ARE YOU GIVING THEM SO MUCH TIME TO SOLVE THIS ISSUE???? THIS TIRE SITS IN THE TRUNK AND TAKES UP VALUABLE SPACE. YOU MUST PUT PRESSURE ON THEM TO RESOLVE THIS ISSUE. IT SHOULD NOT TAKE 4 YEARS TO RESOLVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702761March 30, 2015
SERVICE BRAKES
WHILE DRIVING 55 MPH ON A STRAIGHT STRETCH OF ROAD, THE CAR CAREENED TO THE RIGHT AND THE AUTOMATIC BRAKING SYSTEM SUDDENLY BECAME ENGAGED AND OUR CAR WAS FORCED TO STOP ON THE SIDE OF THE ROAD. AFTER TURNING OFF THE CAR AND RESTARTING, THE PROBLEM APPEARED TO BE A SINGULAR INCIDENT. HOWEVER, ABOUT ONE YEAR LATER, ON MARCH 27TH, 2015 A SIMILAR OCCURRENCE HAPPENED BUT AT ONLY 25 MPH. THE CAR, HOWEVER, WAS NOT DRIVABLE. AFTER DRIVING ABOUT 25 FEET, THE TRACTION LIGHT CAME ON, THE SIGNAL SOUNDED AND THE CAR BRAKES BEGAN TO PUMP AS THOUGH THE CAR WAS SKIDDING. AS THE CAR SLOWED ALMOST TO A STOP, STEPPING ON THE BRAKE MANUALLY STOPPED THE SIGNAL AND THE LIGHT , AS WELL AS, THE ABS SYSTEM TEMPORARILY ALLOWING THE CAR HAD DRIVEN A SHORT DISTANCE. AFTER ANOTHER 25 FEET, THE TRACTION LIGHT WENT ON AGAIN, THE WARNING BELL WENT OFF AND THE ABS SYSTEM WAS ACTIVATED AGAIN. THIS CONTINUED FOR A SIGNIFICANT DISTANCE BEFORE I DETERMINED THAT THE CAR COULD NOT BE DRIVEN WITHOUT A SIGNIFICANT ACCIDENT OCCURRING. UNFORTUNATELY IN THE FIRST INCIDENT, WE WERE ALMOST STRUCK FROM BEHIND BY A CLOSELY FOLLOWING VEHICLE. IN THE SECOND CASE, THE SAME NEARLY OCCURRED AS I TRIED TO EXIT ONTO A ROADWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702399March 29, 2015
WHEELS, TIRES
I WANT TO KNOW WHY TOYOTA IS DRAGGING THEIR FEET GETTING THE SPARE TIRE BRACKET AND CABLE CORRECTED. I WILL NOT HAVE MY WIFE AND DAUGHTER WITHOUT A MEANS TO REPLACE A FLAT TIRE WHEN THEY ARE TRAVELING. THE FIX IS SIMPLE NEW MECHANISM WITH STAINLESS STEEL CABLE AND ASSOCIATED HARDWARE. THE OFFER TO REMOVE THE TIRE AND PLACE THAT IN THE TRUNK IS AN INSULT AS IS NOT TO CARRY IT AND CALL TOYOTA IF THEY HAVE A FLAT. THIS RECALL HAS BEEN IN PLACE FOR A VERY LONG TIME AND SOMETHING HAS TO BE DONE. RECALL IS 14V273000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702434March 29, 2015
AIR BAGS
AIR BAG WARNING LIGHT STARTED FLASHING INDICATING A PROBLEM WITH THE SIDE AIR BAGS. MY INTERNET RESEARCH REVEALS THAT THIS IS A VERY COMMON PROBLEM WITH THE 2006 TOYOTA SIENNA, TOYOTA HAS ISSUED TWO TECHNICAL SERVICE BULLETINS BUT THEY REFUSE TO CORRECT THE PROBLEM WITH OUT MAKING EXTENSIVE CHARGES TO THEIR CUSTOMERS. MY VEHICLE HAS BEEN THROUGH NORMAL USE AND NEVER IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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