Ram 1500 Complaints

1,938 consumer complaints on file.

#11706498December 22, 2025
UNKNOWN OR OTHER
ESC malfunction
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706409December 21, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS
Parking sensor failed when pulling in parking spot and didn’t alert driver of concrete light pole that was approaching vehicle.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11706111December 19, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Turning corner, moving at slow speed. Engine shut off unexpectedly, parking brake auto-applied, truck shifted to park. Stuck sitting in traffic lane, VERY unsafe! Was able to restart truck and disable parking brake and resume driving but this was a very dangerous situation had there been more traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705949December 18, 2025
POWER TRAIN, WHEELS
My bearings in my rear assembly has failed before 100K miles. In addition, I had to replace the eTorque generator before 100K miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705586December 17, 2025
LANE DEPARTURE: BLIND SPOT DETECTION, STEERING, FORWARD COLLISION AVOIDANCE: WARNINGS
While driving the steering randomly gets stiff when turning to the left. This seems to only happen while on the highway. After googling issues with this model vehicle, I found that the electronic power steering system could be the culprit. I am not sure but it makes sense. This is a big safety concern because it could cause an accident and possible life loss. I have taken this vehicle in a few times about this issue. I have even showed the dealer a few videos of the issue while it was happening, but the dealer for some reason said thy could not reproduce the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705493December 17, 2025
AIR BAGS, ENGINE, POWER TRAIN
I am in need of assistance with my most recent purchase of a 2025 Ram Truck with less than 3000 miles of utilization. After driving the vehicle for 45 minutes something didn’t seem right with the transmission. A multitude of error messages popped up on the cluster and the truck ended up in “limp mode” meaning it would not move. The Engine light comes on intermittently and I have legitimate concerns about the reliability and drive-ability of the brand new vehicle. When operating the vehicle in Round-abouts the vehicle looses the ability to accelerate and seems to lose propulsion which is a valid safety concern as well. The vehicle was returned to the Dealer for service and they have not addressed the issue only stating Chrysler Engineering has not yet determined corrective actions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705423December 16, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My 2022 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including black screen while driving, loss of HVAC, camera not available, system rebooting, buzzing noise and carplay connection issues. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705366December 16, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Despite multiple repair attempts, the vehicle continues to experience significant, recurring issues that substantially impair its use, value, and safety. Since purchase in April from Hebert’s Town and Country, the vehicle has been in service nine (9) times, totaling approximately 50 days out of service. The last four service visits were for the same issue and the same diagnostic fault code, demonstrating a persistent, unresolved defect. The check engine light is currently illuminated again. The primary unresolved issues include: recurring check engine light with repeated fault codes, multiple battery replacements, the vehicle being completely inoperable and requiring towing, and the auto start/stop system shutting the vehicle off and failing to restart while stopped in traffic. These conditions present clear safety concerns and have persisted despite repeated repair attempts by authorized RAM dealerships. All service records and diagnostic reports are available for review. This vehicle was previously submitted to arbitration. While the arbitrator acknowledged manufacturing defects, the conclusion that the defects did not substantially impair the vehicle and were “separate and distinct” is inconsistent with the diagnostic evidence. The repeated appearance of the same fault code across multiple visits indicates a single, recurring nonconformity rather than unrelated issues. Since the arbitration decision, the vehicle has continued to experience the same problem and has been returned for additional repairs. The vehicle is now awaiting inspection by a manufacturer field engineer due to the dealership’s inability to diagnose or permanently repair the defect, further confirming that prior repair attempts have failed. In good faith, I contacted the manufacturer’s retention team to seek alternative resolution options, including replacement or trade-in, which were denied. Please confirm receipt of this request in writing and advise on next steps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705310December 16, 2025
STEERING, LANE DEPARTURE: ASSIST
While driving my 2025 Ram RHO on the freeway I experienced a sudden steering malfunction resulting in loss of normal steering assist and abnormal steering response. The steering became stiff and difficult to turn and maintain control. This occurred without warning. The failure creates a serious safety risk. Particularly at highway speeds, as it requires excessive force to steer and could result in loss of vehicle contol,collission,rollover. the vehicle has been at the dealership now for 40+ days awaiting repair. the dealer diagnosed the issue as a steering system failure but required parts are on national back order with NO estimated delivery date The vehicle is currently undrivable and unsafe to operate. The defect presents a clear safety hazard because: sudden steering failure loss of steering assist failure has occurred at thighway speeds driver may be unable to safely maneuver vehicle or avoid obstacle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705263December 16, 2025
ENGINE, ELECTRICAL SYSTEM
The reported vehicle has experienced repeated, critical stalling events immediately following the activation of the engine Start/Stop feature. The engine shuts down normally when the vehicle comes to a stop (e.g., at a traffic light or stop sign) but fails to automatically restart when the brake pedal is released or the accelerator is pressed. This leaves the vehicle immobilized in traffic, creating a significant safety hazard. Incident Details The stalling behavior has occurred multiple times under normal operating conditions. The issue is intermittent but frequent enough to cause concern for vehicle safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705026December 15, 2025
ELECTRICAL SYSTEM
My 2023 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began for my truck after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. In my TRX I have experienced screen freezing, inability to access the rear view camera, audio skipping issues, and various pages missing that were previously available. This is not an isolated incident related to my truck as I have seen reports of many other owners sharing issues that started after OTA updates including: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704900December 13, 2025
UNKNOWN OR OTHER, SERVICE BRAKES
Going up I-20 to get a load of wood for barns. I noticed when I got to the saw mill I could not select the trailer brake through the radio.. Trailer brakes are stuck on Light electric, I have had the trailer grounds checked and the magnets to the brakes on the trailer replaced. Again, Trailer brakes are stuck on Light electric and cannot select the heavy electric/ heavy over hydraulic/ light over hydraulic. Stellantis group finally told the dealership that they know about the problem but there is no fix for it yet. This was the purpose of purchasing this vehicle as a work truck with the trailer tow package. They have replaced everything that pertains to the trailer brakes. The BCM, the trailer brake module twice, and even the radio. The wiring has been checked it only puts out 6.5 volt at the plug. Brake type is greyed out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704817December 13, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
While driving, the vehicle experienced a sudden loss of electrical voltage. Multiple warning messages appeared, and several vehicle systems disabled while the vehicle was in motion. Power and safety features malfunctioned, and the parking brake engaged unexpectedly. The vehicle became unsafe to operate while driving. The failure required towing and a battery replacement to restore drivability. The battery failure occurred as part of an active charging system malfunction, not a no-start condition. This event created a serious safety risk to the driver and others on the roadway due to loss of vehicle control and disabled safety systems
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704790December 12, 2025
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
Vehicle shut off while driving several times. Light issues Powered down shifting This truck had done this several times and been returned to dealer. Dealer states take it somewhere else they doing what Stellantis told them
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704691December 12, 2025
ELECTRICAL SYSTEM
My 2023 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including: [Insert brief personal symptoms: e.g., black screen while driving, loss of HVAC, camera not available, system rebooting, etc.] Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704579December 11, 2025
ELECTRICAL SYSTEM
Ram released a software update to the Uconnect system, and it has disabled navigation, drive mode, and rear camera. This has been nonfunctional now since April so about eight months and they are saying they’re not releasing any new software updates at this time to fix it. I’ve taken it to the dealer and they also cannot fix until there’s a software update from RAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704443December 11, 2025
ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2023 Ram 1500. The contact stated that while driving approximately 6 MPH, the vehicle lost motive power, and the parking brake unexpectedly engaged. The contact manually disengaged the parking brake. The contact was able to restart the vehicle; however, a message to “Shift to Park” was displayed, and the low-battery and low-voltage warning lights were illuminated. The contact stated that the failure persisted after restarting the vehicle. The vehicle was taken to an independent mechanic, but was not diagnosed. The mechanic informed the contact that the battery had not failed but that the vehicle was experiencing voltage errors. The contact was informed that the battery did not need to be replaced, and no repairs were performed. The vehicle was then taken to a dealer, but was not diagnosed; however, the dealer retrieved DTC: P032F. The dealer informed the contact that the failure could not be duplicated, but advised the contact that the battery was failing. The exact cause of the battery failure could not be determined. The dealer replaced the battery. The vehicle was later taken to another dealer, but was not diagnosed or repaired. The contact was informed that the failure could not be duplicated and that the cause of the battery failure could not be identified. The manufacturer was not made aware of the failure. The approximate failure mileage was 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704395December 11, 2025
SERVICE BRAKES, UNKNOWN OR OTHER
Purchased a brand new 2026 Ram 1500 RHO on 11/28/25 and it has been back at the dealership since 12/2/25 the vehicle had brake lines leaking as well as miss aligned body panels and scratches they need to replace the brake line assembly at one of the wheels they are replacing a fender realigning the hood and vender painting the new fender touching up paint on the rear fender and hood this vehicle has both mechanical and cosmetic defects from the factory, i have asked Ram customer service to replace the vehicle with one free of any defects and they have denied my request
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704281December 10, 2025
ENGINE
Exhaust manifold on passenger side has cracked leading to exhaust fumes in cabin, causing dizziness and headaches due to carbon monoxide ram has acknowledged this issue with a TSB but the fact that exhaust fumes come into the cabin on a vehicle that is five years old is concerning and in my opinion, a safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704156December 10, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2024 Ram 1500. The contact stated that after shifting to park(P) and exiting the vehicle, the parking brake had independently activated upon return. The contact released the parking brake and proceeded to drive normally. While the contact was driving 40 MPH, the parking brake unexpectedly activated, causing the rear wheels to slide over into the other lane while the vehicle came to a screeching stop. The contact stated that the parking brake warning light was illuminated. Soon after the failure, the contact was notified of NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC). The vehicle was taken to the dealer for service; however, upon the return of the vehicle, there were 11 fault codes on the instrument panel. The following day, the vehicle was taken back to the dealer, and the contact was informed that the technician who had serviced the vehicle had failed to add a signature to the recall repair, which caused the codes to populate. Upon leaving the dealer, while driving 55 MPH, the vehicle started losing power with several unknown warning lights flashing on the instrument panel. The contact attempted to make a right turn, and the vehicle lost motive power and power steering functionality. The vehicle failed to restart and remained stuck mid-turn. Due to the failure, the vehicle was towed to another dealer, where the mechanic discovered 51 fault codes all related to the 48-Volt battery. The manufacturer requested data information and diagnostic tests before allowing the approval of a replacement battery. The contact called the manufacturer and was initially offered to buy back the vehicle; however, the contact was recently informed that the battery would be sent to the dealer. The vehicle remained unrepaired with the dealer. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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