Ram 1500 Complaints

1,938 consumer complaints on file.

#11703239December 5, 2025
EXTERIOR LIGHTING
Headlights flicker off and then back on at random times while driving. I've been unable to reproduce the issue on command in any way. No warning lamps or anything by the truck. The first couple times while driving at night I thought it was my eyes because it happened when I was looking away like when turning around a neighborhood corner and checking for traffic. Now, I've noticed it happening while driving straight and looking out the windshield. It's a very brief flicker, but it's definitely the headlights shutting off and turning back on again. The issue has not been reported to the dealer yet. The truck is brand new and is experiencing other electrical blips at only 800 miles total. I will be stopping at a local dealer ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703235December 5, 2025
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC); however, the part to do the recall repair was not yet available. The contact stated that while reversing downhill and depressing the brake pedal, the brake pedal travelled down to the floorboard and became stiff, and the vehicle made an abnormally loud sound and failed to respond as needed. The contact stated that upon depressing the brake pedal several times, the brake pedal responded as intended, and the vehicle slowly decelerated; however, the braking distance was extended. A brake message was displayed. The vehicle was taken to the dealer, where the contact was informed that the part to do the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703183December 5, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
My 2023 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting the Uconnect 5. These issues are widespread in 2022–2024 Ram TRX models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, Advanced Driver Assistance Systems and settings, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates • Unresponsive screen These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including: system rebooting, unresponsive screen, loss of vital vehicle health data and performance gauges, backup camera not displaying] Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703174December 5, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Headlight shut off when truck slows down
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703150December 5, 2025
ELECTRICAL SYSTEM
Due to cold weather tire pressure went down, notice on screen is telling me to inflate to 50 psi. This information is incorrect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702977December 4, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My 2023 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including: small fonts, error popups, screen bouncing and being unresponsive. Backup cam shuttering. Unable to modify driving mode,.... Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702970December 4, 2025
ELECTRICAL SYSTEM
My 2023 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting the Uconnect 5 (12” screen). These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving and loud screeching noises coming from the radio. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. The loud screeching noise causes you to immediately pull the vehicle over to turn off the truck or manually reset the radio. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including: black screen while driving and loud screeching noise, loss of HVAC, camera not available, and system rebooting. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures. Ram has known of these issues reported to RamCares for months and have yet to correct it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702968December 4, 2025
SUSPENSION, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
My 2022 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including: Forward Collision warning randomly stops working until a restart. My TRX has multiple suspension modes, since the update I am stuck in Off Road mode, which means my suspension is very loose and not really meant for on road driving. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702960December 4, 2025
ELECTRICAL SYSTEM
My 2022 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including: black screen while driving, loss of HVAC, camera not available, system rebooting, etc. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702807December 3, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The radio in my truck keeps displaying a message about my uconnect not working and to seen an authorized dealer. This message blocks my view of my backup camera as well as creates a distraction while driving. After this message appears, my assist and SOS buttons no longer function as intended. The dealer has replaced multiple components related to this issue and have not resolved the problem. A substantial amount of people online also have this same complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702798December 3, 2025
ENGINE
eTorque system is failing. Last week when stopped for a red light my truck stalled and would not advance when I applied the accelerator once the light turned green. My vehicle is supposed to ¨wake up¨upon touching the accelerator after going on ¨sleep mode¨whenever stopped. This did not happen and I was nearly rear ended by the vehicle behind me when my vehicle did not engage properly when applying the accelerator to move forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702701December 3, 2025
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
I would prefer that the vehicle be bought by RAM due to the unsafe issues ie . (the vehicle stopped at a all of the sudden while driving ,the emergency brake activated while driving, the transmission gave out and would not accelerate while driving on the highway, my wife and I could have been killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702628December 3, 2025
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I own a 2022 Ram 1500 Bighorn with approximately 84,000 miles. This vehicle has repeatedly experienced a severe safety defect that began around 20,000 miles. On four separate occasions, the truck has suddenly decelerated in traffic without warning, would not shift out of gear, and in some cases would not shut off even when pressing the start/stop button. During the most recent incident, I was unable to pull over safely because the powertrain locked up, putting myself and surrounding drivers at extreme risk. My wife and I as well as a good Samaritan stranger almost got ran over while checking to see what's wrong. Police showed up and called for a tow truck, since the incident was happening in a state hwy. Each time I brought the truck to the dealership, I showed photos and videos of the issue, but the dealership claimed they could not reproduce it. Now the dealership is telling me I must pay $1,127 just for them to look inside the transmission, and potentially $2,800–$11,000 for repairs. This is a safety-critical defect that began well within the warranty period and has progressively worsened. A sudden loss of power and inability to control the vehicle is dangerous and could result in a crash, injury, or death. I believe this issue should be investigated for a recall or manufacturer responsibility due to multiple reports of similar failures in Ram 1500 models. I have videos of the incidents in 2025 at 80k miles, and a video in 2024 at 43k miles that show the live incidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702581December 2, 2025
AIR BAGS
The contact owns a 2021 RAM 1500. The contact stated that while driving at 47 MPH, towards a four-way intersection, the vehicle coming off the road on the left side of the vehicle ran a stop causing another vehicle to collide with his vehicle. The contact stated that no air bags deployed. The contact stated that he sustained whiplash and bruises to the head. Medical attention was required via hospital. The contact mentioned that the vehicle was towed to an auto body center. The contact stated that a police report was filed. The manufacturer was not notified of the failure. The approximate failure mileage was 49,000
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11702473December 2, 2025
FUEL/PROPULSION SYSTEM
I was suddenly unable to fill the fuel tank of my truck on the way back from a 4 hour road trip in freezing conditions. I was able to get just enough fuel into my vehicle to make it back due to it occurring during a fuel up on the last hour of the drive. However, if this had happened earlier in the drive, I could have been stranded with my family in freezing conditions. There were no warnings and it hadn't been happening prior, other than a half dozen times randomly over the past 2 years where the fuel station nozzle clicked off a few times prematurely. But never to the extent of not being able to fill the tank. It was brought to a dealership and is currently having the fuel tank replaced due to a bad valve inside of it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702434December 2, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, FUEL SYSTEM, DIESEL
The contact owns a 2023 Ram 1500. The contact stated that the vehicle was experiencing an inaccurate fuel gauge reading. Additionally, the contact stated that while driving 60 MPH, the fuel gauge displayed that the fuel mileage was 18, but the vehicle suddenly lost motive power, prompting the contact to pull over to the side of the road. The contact parked the vehicle and took an Uber to his destination. The contact later returned and added fuel to the vehicle. The vehicle was taken to the dealer on three occasions. The dealer reset the computer, and the module K1 fuel pump leveling unit was replaced, and the instrument cluster was reprogrammed as per TSB Number: 08-234-24; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,360.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702277December 1, 2025
VEHICLE SPEED CONTROL
Unable to smoothly and safely accelerate from a stop. If you apply the lightest possible touch to the throttle the vehicle will surge and have a shuttering feeling, not smooth or linear, once pressed slightly further the truck accelerates in an unsafe fashion both forward and reverse . Hooking up a trailer is very dangerous as are all maneuvers when pulling away from a stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702275December 1, 2025
ELECTRICAL SYSTEM
Key Fob intermittently stops communicating. Both key sets do the same and have replaced FOB batteries. Nearly 50% of the time the key FOB will not work or start vehicle. A message is displayed that the key is not in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702244December 1, 2025
ENGINE, WHEELS, UNKNOWN OR OTHER
The vehicle was sold with oversized 35-inch tires but was never recalibrated for speedometer, odometer, or tire pressure monitoring systems. The vehicle’s speedometer reads approximately 7 mph slower than actual speed, making the odometer inaccurate as well. This affects braking, ABS, traction control, and engine timing. The door placard still lists the original 265/70R17 tires, meaning the vehicle no longer meets the safety certification indicated by the label. The dealership did not disclose these modifications. I have had two tire failures due to rubbing and unsafe fitment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702232December 1, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On November 16th while on vacation and traveling through west Texas, our 2025 Ram 1500 SST Lonestar cancelled our adaptive cruise and automatic emergency brake. A message popped up again stating "Auto Emergency Braking (AEB)/ACC Unavailable Service Required". We were pulling our travel trailer and we found that if we shut off vehicle, it would reset and appear to work for a short time but would them cancel our adaptive cruise and automatic emergency brake. On November 17th we took it to Sisbarro CDJR in Deming, NM and they claimed they couldn't verify our problem with a 30 minute text drive. So their tech did an update to the PCM and gave us the truck back. We hitched up the next day and with 15 minutes the problem happened again. We stopped using the adaptive cruise control and started using the regular cruise. The message continued and we continued to Surprise, AZ without the ACC and AEB. On Monday, November 24th, we took the vehicle to Larry Miller CDJR in Surprise, AZ. After I described the ongoing problem to the service writer, he told that it would be 3 or 4 days before they could look at it and it could take at least an additional 2 days to repair if they could recreate the problem. I asked him if he thought it was safe to drive back to Mansfield, TX and he said it should be okay. Over the next three days we returned home and continued to have the problem with the ACC and AEB warning. I've have called Classic CDJR in Arlington, TX and scheduled an appointment for Tuesday, December 2nd at 7 am.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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