Ram 1500 Complaints

1,938 consumer complaints on file.

#11704124December 9, 2025
UNKNOWN OR OTHER
My 2024 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704121December 9, 2025
POWER TRAIN, ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
My 2022 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including black screen while driving, loss of HVAC, camera not available, system rebooting, etc. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703989December 9, 2025
POWER TRAIN, SUSPENSION, ELECTRICAL SYSTEM
RAM does over the air software updates. An update they did early summer 2025 was likely for the RAM RHO and not the TRX. A lot of features changed to RHO graphics and the U Connect 5 system became unstable and would not load properly. While in this state, the ability to select vehicle functions was not possible. (Radio, suspension selections and modes, air conditioning etc.) Attempting a reset proves unsuccessful and the only way to get the system to reset is to turn the vehicle off for a period of time or disconnect the battery for a time. This makes the system work for a while until it decides to be unstable and not load properly again. It does this at inopportune times and is very annoying, and I feel makes the vehicle unsafe. The sad thing is the vehicle was working nicely before this OTA update and RAM seems extremely slow to acknowledge the issue. Almost all of the graphics now show RHO instead of TRX and one wonders what this has done to the performance of the vehicle since they have different power trains.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703984December 9, 2025
UNKNOWN OR OTHER
I am reporting a safety-related exhaust leak on my 2021 Ram 1500. The vehicle has a persistent exhaust leak which may allow fumes to enter the cabin and poses a health and safety hazard. Over the past 6–9 months, I attempted multiple times to have this issue repaired under my warranty at the authorized dealership (Jimmy Britt CDJR, now Joe Maus CDJR in Dublin, GA). However, the dealership refused to schedule a proper appointment and would only tell me to “drop it off” with no estimated timeframe and no loaner vehicle. Because I rely on the truck for work, I cannot leave it indefinitely. The dealership’s refusal has prevented me from obtaining repair of this safety defect, and I am forced to continue driving with a known hazard. This appears to be a safety-related defect involving the exhaust system, and the manufacturer and dealership have not provided an adequate means to repair it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703839December 8, 2025
LANE DEPARTURE: BLIND SPOT DETECTION
Blind Spot Alert has no volume setting. It is either on or off. It is extremely loud to the point it will startle the driver and occupants. While in motion in left turn lane it will detect vehicles in opposing lanes and sound. When making turns, it will detect my trailer and sound. It will detect utility poles and sound. The over detecting wouldn't be such a problem, but it is probably four times volume needed for the alert. Front collision, rear collision both have volume settings and "Low" has plenty of volume. Most people complaining on the forums simply turn off the audio alert due to no volume setting and rely only on the light. The volume is so loud it defeats the purpose of the audio alert when the only option is to turn it off. Please require RAM to fix this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703835December 8, 2025
ELECTRICAL SYSTEM
I experienced a complete electrical system "shut down" or failure, on November 29, 2025 while driving from Stillwater to Oklahoma City, Oklahoma. It is available for inspection. However, I have replaced the battery as recommended by Quail Springs Automotive to get it back on the road again. I was driving my daughter home, and was making a right-hand turn off of Memorial onto north May avenue when the electrical system failure occurred and the steering and brakes failed causing the truck to jump the meridian and come to rest in the inside lane of northbound traffic just beyond the intersection. Oklahoma City police were called to provide assistance and mitigate oncoming traffic. The battery light came on and the Stop/Start function light came on at some point in the trip, but I'm not sure of the sequence or timing. The whole experience scared both of us to the core.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703752December 8, 2025
ELECTRICAL SYSTEM
My 2022 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting Uconnect 5. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. These issues have been ongoing for over a year now without correction and Ram has no answer on when there will be a fix. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703742December 8, 2025
ELECTRICAL SYSTEM
My 2022 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including: Radio reboots without notice(sometimes volume is very high), black screen while driving, loss of HVAC, camera not available, system rebooting, etc. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703665December 8, 2025
WHEELS, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Tire monitoring system started with one tired then on to all tires one at a time came on. Then one at a time went off. Also the big display doesn't turn off when vehicle does. I have to turn truck back on and off again to get it to shut off. Just randomly shuts off going down the road. Passenger screen doesn't turn on most days. Also lights turn on by themselves in thr middle of thr night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703594December 7, 2025
ELECTRICAL SYSTEM, POWER TRAIN
About 3 times already the vehicle have stalled after been stop at a traffic light. When I lift my foot from the brake pedal and hit the gas the vehicle does not move. I had to hit the brakes and put it in park and then drive again for it to go. The last time yesterday I was on a hill and the vehicle went back when I tried to hit the gas. I took it to the dealer on Nov 19, and they kept it for four days and did not repair it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703591December 7, 2025
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The rear view camera and screen turn off while backing up. I have taking it to the dealer for repairs two time with no results.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703540December 7, 2025
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My vehicle shut down as I was in drive. Engine was shut off and it engaged the emergency parking brake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703519December 7, 2025
UNKNOWN OR OTHER
My 2023 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including: black screen while driving, loss of HVAC, camera not available, system rebooting, etc. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures. For the date this occurred, I'll list the approximate date when this first began happening; however, this happens several times per week and sometimes daily.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703513December 7, 2025
ELECTRICAL SYSTEM
My 2022 Ram 1500 TRX has recurring safety-related failures of the infotainment system. The issues began after forced over-the-air updates from the manufacturer early in 2025. The most concerning defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, backup camera, vehicle settings, seat controls, suspension annd steering settings, and performance gauges. This inability to access multiple functions creates an immediate safety hazard, including as a major distraction to the driver while the vehicle is in motion. Another highly concerning problem frequently observed includes a screen “spasm” where all visual displays are jumping around the screen and blinking multiple times per second, rendering the entire system useless. Even when these significant issues are not present, multiple distracting issues continue to persist including wireless CarPlay/Android Auto failures and glitches - again while the car is in motion, causing major distractions. These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703509December 7, 2025
UNKNOWN OR OTHER
My 2024 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including: system reboots, camera is not available, camera freezes, loosing the navigation screen in the instrument cluster intermittently, and faulty overlapping display in the instrument panel. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures. Thanks in advance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703411December 6, 2025
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, UNKNOWN OR OTHER
I purchased this RAM 1500 Big Horn Edition truck new on 12/23/24. The backup camera display has randomly failed 14 times only showing a blue screen. I have been able to clear the error by turning the vehicle off and back on except for two occasions (see*). There was not any resolution by the dealership on November 10, 2025, as they could not replicate the issue. The dates of this failure are: 1/22/2025, 1/24/2025, 2/6/2025, 3/9/2025, 3/12/2025, 5/8/2025, 5/18/2025, 5/25/2025*, 5/25/2025*, 9/24/2025, 9/28/2025*, 9/28/2025*, 10/23/2025, 10/23/2025. I'm aware of a recent recall (NHTSA CAMPAIGN ID Number: 25V826000) involving this truck and I suspect this critical backup screen failure is associated with the new recall. I have 14 images of the blue screen and will upload 5 photos for your review. If desired, I can send all 14 images later.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703382December 6, 2025
ENGINE
Both Exhaust Manifolds/Bolts Had to be repaired, one manifold was warped and one cracked. Concerned about the risk and symptoms of CO poisoning. Took it to a repair shop who confirmed and repaired the vehicle. Have spoken with 3 other people who have had similar issues on their trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703361December 5, 2025
ELECTRICAL SYSTEM
My 2025 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including: [Insert brief personal symptoms: e.g., black screen while driving, loss of HVAC, camera not available, system rebooting, etc.] Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703350December 5, 2025
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
2022 Ram 1500 5.7L eTorque Stalling mild-hybrid HEMI would shut off unexpectedly while traveling at low speeds, prompting the vehicle to shift into park and engage the emergency brake. intermittent ability to restart. the battery fault symbol lighting up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703271December 5, 2025
ELECTRICAL SYSTEM, ENGINE
The auto shutoff is working intermittently. Also, the vehicle sometimes shutsdown and won’t restart without putting it in park, then pressing the ignition. Also, the touchscreen works intermittently
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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