Nissan Sentra Complaints

5,975 consumer complaints on file.

#11625987November 18, 2024
POWER TRAIN, STEERING, SUSPENSION
I have been having several issues with this vehicle since I bought it. I’ve had the vehicle break down on me about 3 times and need repairs or adjustments to previous repairs. The main issue right now is that the car has been in the shop for about 50 days or so for repairs on the suspension or tie rods, inner/outer. I’ve had the same issue with vibrations and shaking coming from the front end when going about 60MPH. This has been going on for about 4-5 months now since I bought the car back in June. The car has been repaired about 6 times already and still no resolution to the problem. The technician at the dealership said there isn’t anything else they can do as all the work they’ve done has been by the manufacturer’s recommendation and book. My other main concern is the car tends to pull or JOLT when driving sometimes. The car has also been needing an alignment every so often. I’m not sure if it’s because the rack and pinion is broken or needs to be replaced. The boots around them keep tearing or coming off. This is my 2nd time hearing a technician tell me about them.The motor has been replaced already at 32K miles, 2 weeks before I bought it. Lately the car also been tugging and or shifting hard. My other issue is the back up camera and the windows, along with the outside button not working to keyless entry feature. I’ve been having several issues with the back up camera lately. It’s always DULL and DIM when switching from P to R, the screen turns dark and black. The other side issues are the Button for the Windows not rolling up or down. They seem to be getting stuck. This makes it hard sometimes as my kids don’t like the A/C on as much. It gives them horse cough. When it’s hot the car has no circulation or ventilation besides turning the A/C or FAN on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626015November 18, 2024
AIR BAGS
The contact owned a 2012 Nissan Sentra. The contact stated that while her boyfriend was driving at 40 MPH and passing a side street, another driver traveling in a Subaru failed to yield. As a result, the Subaru collided with the passenger side of the contact's vehicle sending the vehicle careening off the roadway and into a wooded area only coming to a complete stop after colliding with a tree. The air bags did not deploy resulting in the driver sustaining injuries that the contact attributed to the failure. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the insurance provider. A police report was filed and injuries were reported. The driver was transported to an area hospital by EMT and treated for bruised ribs and pain in his neck, chest, back, abdomen, and knees. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11625950November 18, 2024
STEERING
vehicle started making noises when turning as well as severe steering wheel vibration. there are over 230,000, 2022 sentras that have a recall on bent tie rods. they already had to warrenty a cv axel not even a year into my purchase. We purchased this 2022 sentra in 2022. The car shakes during acceleration, as well as put my familys life at risk due to the car continuously pulling itself to the right when having to take the interstate. It is available for inspection upon request. It has not been confirmed by a dealer, due to the fact they said im not on the list for recall, but am having the same exact problems as other 2022 sentras that have been recalled. They want to charge 230 dollars just for a diagnostic. No warning lamps or messages appeared. When they changed the CV axel while under warrenty, they said thats whats making the popping like noise when i turn. The noise came back and wont go away, and now im experiancing other symptoms related to the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625412November 15, 2024
POWER TRAIN
The contact's wife owns a 2017 Nissan Sentra. The contact stated that while his wife was driving approximately 35 MPH, the vehicle started losing motive power, the accelerator pedal was depressed, and the RPM was raised; however, the vehicle failed to respond as needed. The contact’s wife stated there was no warning light illuminated. The contact’s wife was able to drive the vehicle back to the residence and later drove the vehicle to a dealer. The dealer diagnosed the vehicle and determined that the clutch had failed and needed to be replaced. The vehicle was equipped with a 6-speed manual transmission. The vehicle was repaired. The contact stated that while his wife was driving approximately 35 MPH on another occasion, there was an abnormally strong odor of burning rubber in the cabin. There was no warning light illuminated. The contact stated that the vehicle was taken to an independent mechanic who diagnosed that the clutch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 37,336.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625511November 15, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2015 Nissan Sentra. The contact stated while driving at an undisclosed speed, the vehicle downshifted with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was repaired but the failure recurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 240,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624746November 12, 2024
UNKNOWN OR OTHER
every since i got this $22,000 car, my backup camera has not worked. when i back up, the screen turns blue. first time i went to the nissan dealership they said there was a recall on the camera but because the one time it works, its at the dealership so they didn’t fix it. i bring it back a few months later to get the suspension recalled fix and tell them my back up camera doesn’t work. i have photo evidence showing everytime it doesn’t work and now they said there’s no recall it’ll cost $300 to replace. i’ve had this car for 3 months. i wouldn’t recommend anyone buy a car from nissan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624229November 8, 2024
ELECTRICAL SYSTEM
Bought a used car from a dealership, in April 2023. Battery is being drained when parked. I have been stranded several times, due to the battery failure. First time happened 6 months after purchase. Now battery needs to be replaced frequently, about every 2 months
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624257November 8, 2024
POWER TRAIN
The contact owns a 2015 Nissan Sentra. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the vehicle jerked, and the contact noticed an abnormally loud sound. The vehicle was taken to an independent mechanic where it was diagnosed CVT failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The contact referenced an undisclosed recall; however, the VIN was not included in the recall repair. The dealer advised the contact to contact the NHTSA Hotline to report the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623697November 5, 2024
VEHICLE SPEED CONTROL, POWER TRAIN
This particular vehicle exhibits a very strong, almost dash rattling judder when moving from the 1st to 2nd gearing ratio. This is especially dangerous in traffic and intersections where the vehicle is known to be in 1st or 2nd gear ratio, as Nissan likes to ratio out their CVT in software through the TCM to produce what feels like shifting from gear-to-gear as in a normal automatic transaxle. What makes this situation extremely bad is that when entering an on-ramp to the interstate (I-20 for example) it will intermittently judder from 1st to 2nd and then no power. After the judder it takes another few seconds for the TCM to figure out what happened and engage maybe more valve body pressure? I'm not sure completely, but it's extremely unsafe to drive. The Altima/Rogue with the same transaxle and model year run was issued a TSB and subsequently a TCM update was issued to rectify the early shudder, but the Sentra did not receive that update. The TCM output data shows that when this shudder is happening that there is a loss in hydraulic pressure somewhere in the unit. As Nissan says you never are supposed to change the fluid, this creates a very serious issue not only with the transmission, but warranty as well. The safety risk to others is high on this one because this could cause major rear-end conditions and city driving collisions as the car is supposed to be accelerating but can't because the transaxle was slipping and not gaining speed with the rest of the vehicles as expected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623727November 5, 2024
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
I had this car for seven months and in June 13,2024 car failed and caused accident.Prior to the accident the car was shutting off in traffic .Then June 13,2024 caused accident when going to work Car lost control due to computer issues.My vehicle camera and reporter recorded the whole thing and my foot was on break all way to accident.State farm insurance has a recorder and was shown. I'm reporting that before crash air bags sprayed out steam and burnt my arm.The airbags failed to deploy.When car was bounced on flate bed truck they deployed,not until then I was injured with burnt face and arm and cut knee. Please acknowledge to Nissan. I told them but they didn't report issue or investigated. The Nissan central have tie rod problems.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11623265November 2, 2024
ENGINE
The CVT (Continuously Variable Transmission) failed, preventing the vehicle from driving forward. Yes, the vehicle is available for inspection upon request. The transmission failure caused the vehicle to lose power while driving, which could have led to a serious accident if it had happened on a busy road. This failure compromised my control over the vehicle, especially at higher speeds and I was stuck on the road till an officer helped me push the car off the road. Naples nissan service center has confirmed that the CVT transmission requires replacement. Nissan Consumer Affairs has been contacted, and a mechanic has inspected the vehicle. However, Nissan has declined to provide any financial assistance or coverage for the repair. No warning lamps or messages appeared before the failure. The transmission gave out suddenly, accompanied by a loud noise while driving. The issue began immediately after this event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623154November 1, 2024
SERVICE BRAKES
I was getting my Brakes done and realized i have no rear brakes on the right and left. I was told i can not speak to anyone higher up until Monday.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622787October 30, 2024
UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
car stalled no power in gas pedal traveling across for lane traffic just lost power to the gas pedal. was able to pull over and tuned off car after a few minutes of sitting power was restore and was able to drive again I have been told this is a transmission issue I am not sure but defiantly a safety issue losing power like that
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622696October 30, 2024
AIR BAGS
The contact owns a 2017 Nissan Sentra. The contact stated while driving at various speeds, the air bag warning light illuminated, indicating that the front passenger’s side air bag was deactivated; however, the front passenger’s side seat was occupied. The contact researched and became aware of NHTSA Campaign Number: 17V253000 (Air Bags); however, the VIN was not included. The vehicle was taken back to the place of residence. A dealer was contacted and referred the contact to the manufacturer to confirm if the VIN was included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included. The failure mileage was approximately 103,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622559October 29, 2024
UNKNOWN OR OTHER
Issues with the door.. My key can’t open the driver door with the unlock button.. Also back door has same issue .. Had it fixed on passenger door when I have warranty but issue keeps happening ..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622579October 29, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Battery died at 24,000 miles. Never had any issues until this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622132October 27, 2024
STEERING
As I was straightening my steering wheel, from a left turn into my driveway, I heard, about half a dozen, very loud, banging noises, coming from the front of my vehicle. This was so loud, that I heard it over the noise of my audio, playing fairly loud, to begin with. This, coupled, with previous experience, and the ride on this vehicle becoming incredibly rough, leads me to believe that the ball joints are froze up. This car is less than two months old, with 2,700 miles on it. The noise out of the front, has happened before, and I went to the dealer in Denison, TX, about it, a couple of weeks ago. There was also a very strong smell of, like burning rubber, but that seemed to stop, by hitting the switch, every time, after starting the engine, to turn off the auto stop / start. These cars should not be on the road!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621594October 23, 2024
STEERING
The contact owns a 2020 Nissan Sentra. The contact stated while driving at undisclosed speeds, the steering wheel had an excessive amount of play. While driving over a pothole, the vehicle shook abnormally. While reversing, there was an abnormal thumping sound while turning the steering wheel. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the vehicle should not be driven. The mechanic determined that the steering rack was badly worn, and the tie rod needed to be replaced. The vehicle was towed to the local dealer, who informed the contact about NHTSA Campaign Number 23V581000 (Steering). The dealer diagnosed the vehicle and determined that the steering rack and tie rod needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a claim. The failure mileage was approximately 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621570October 23, 2024
SERVICE BRAKES, STRUCTURE:BODY
1) While driving at 35 MPH with cruise control on, upon approaching an intersection with a red traffic light on, pushing the brake did not affect the vehicle at all. After going through the red light (divided roadway at intersection) and making a fast-moving right turn, pressing the engine ON button had no effect. Hard depressing the emergency/parking brake pedal eventually stopped the vehicle. There was no floor mat interference (the mat was securely hooked onto the retaining hooks). 2) The driver's side door would not open when the mechanical lever was pulled; even mutiple times. The only way to exit the vehicle was by pushing the electronic door unlock button. Additional testing indicated that the driver's side door would never open using the mechanical opening handle when the vehicle doors had been electrically locked. In a panic situation, or if the electrical system had failed, this situation could trap a person inside the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621184October 22, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
On 10/28/2024 I was driving on a highway at 60 mph with light traffic. All of a sudden the radio display panel went blank and all the warning lights on dashboard lit up. The car started to slow down and did not gain speed even when gas pedal is pressed. Car speed went down to 40 mph. I put on hazard lights and looking for safe spot to park the car. I drove for 2 to 3 minutes and then dashboard warnings lights went out, radio came back and the car gained speed again. It drove normal again. This car has other issues as well such USB ports do not function.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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