Nissan Sentra Complaints

5,975 consumer complaints on file.

#11621216October 22, 2024
EXTERIOR LIGHTING
The contact owns a 2019 Nissan Sentra. The contact stated that while pressing the START/STOP button, the brake pedal seized, and the vehicle failed to start as needed. The contact continuously pressed the START/STOP button while depressing the brake pedal, and the vehicle eventually started. The contact stated that the stop lamp switch had previously been replaced; however, the failure persisted. The vehicle was taken to the dealer, where it was determined that the stop lamp switch needed to be replaced again. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V135000 (Exterior Lighting); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620845October 20, 2024
AIR BAGS
Involved in a motor vehicle t-bone collision. Driver airbag deployed but the panel did not fully come off. Bottom section of the airbag/horn cover came off. Top section did not separate from the rest of the wheel.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11620657October 18, 2024
EXTERIOR LIGHTING
The center overhead light compartment falling out of interior roof
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620197October 16, 2024
VISIBILITY/WIPER
[XXX] 06/29 637 1). A feature of the Auto Intelligent Headlight feature is not working on 2020 Sentras, all trims. During the daytime (rain or snow) when the windshield wipers are turned on and swish back and forth 4 times, it’s supposed to automatically turn on headlights (which also turns on tail lights so you’re not rear ended). 2). Additionally, when the headlights are in “Headlight” mode (not automatic mode), the owners manual states when the engine is turned off and the door is opened you will get both an alarm chime and a visual warning on the drivers display that lights are on and to turn them off. Just like any normal car going back for 20 years. Well it doesn’t work in 2020 Sentra. Only way I can get feature to chime or show the display warning is to toggle the headlight control switch to “Parking Lights” and back to “Headlights”!. Of course, if I can remember to do that I could remember to turn off the headlights! Auto Intelligent Headlights is explained on the Nissan website, and the 2020 Sentra Brochure States it as a standard feature on all trims. I also have a personal letter from Nissan stating 2020 Sentras have all of this feature. [XXX] Intelligent Auto Headlights | Innovation | Nissan’s Intelligent Auto Headlights: Nissan’s various technologies, including electrification, autonomous drive, connected car & service, mobility service, and energy management, are introduced. [XXX] [XXX] It doesn’t work. I contacted Nissan Consumer Affairs, after 2 months and being handed off to 2 customer service reps they finally sent a Corp DTS Rep to look at car. After 4 hrs examining it, he contacted the internal only “Nissan Tech Talk”, only for Nissan mechanics and you must have a dealer code to access, not for the public. Turns out, they knew that due to a new wiring system in the 2020 Sentra’s those features and a fog light auto feature don’t work! Apparently it’s a defect, I was never notified they INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620062October 16, 2024
LANE DEPARTURE: BLIND SPOT DETECTION
Blind spot monitoring NOT WORKING on BRAND NEW 2025 Nissan Sentra. DEALER TOLD ME IT IS NOT WORKING on any new 2025 Nissan Sentra’s. If I knew this I WOULD NOT HAVE BOUGHT THE CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619364October 11, 2024
ELECTRICAL SYSTEM
The radio system of car the Nissan connect turns on and off when the car is parked and off it does drain my car battery to the point I have to replace it all the time this issues happened the camera works off and on the CarPlay and android auto sometimes work but it doesn’t which is a safety concern when trying to answer calls through the car and messages but it won’t let me do that due to those issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618227October 5, 2024
ENGINE
I was driving at low speed 20 mph , stopped at the stop sign , when I pressed acceleration the vehicle did not respond . I checked Dash and I could see all engine warnings light up. I switched off the vehicle and started again it started back with no issues and started running again. The vehicle sounds normal .there was no engine related warnings afterwards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618036October 4, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2021 Nissan Sentra. The contact stated while driving at an undisclosed speed, the automatic emergency braking system engaged while there were no nearby vehicles or pedestrians. The contact stated that the failure recurred several times while driving. Additionally, the contact stated that the message "System Malfunction" was displayed. The vehicle was taken to the dealer several times; however, the failure could not be replicated. The vehicle was not repaired. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617801October 3, 2024
ENGINE
Engine light keeps coming on and throws the code for mass air flow sensor even after this was replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617714October 2, 2024
STEERING, WHEELS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The car has been towed and moved to another state which is New Jersey and it is being held at an auction company. The car needs to be picked up by Nissan of Garden City and taken back to the dealer shop for the safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617398October 1, 2024
POWER TRAIN
The contact owns a 2019 Nissan Sentra. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 163,339.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616760September 27, 2024
POWER TRAIN
My Nissan Sentra 2016 (CVT) Transmission Failed while driving in middle of road. Riverside Nissan in Hackensack, NJ and Nissan Consumer Affairs denies allegations, denies the occurrence of the class action lawsuit in 2017, refuses to take accountability, lured me to the Nissan dealership under false pretenses to squeeze money out of me, and denies my right to repairs to a faultily manufactured Nissan transmission, which was undisclosed to me 2 years ago upon purchase of vehicle at full price. In addition to, when I went back to contact the dealership that I purchased the vehicle from, Autoholding 46, 74 US-46, Mountain Lakes, NJ, they were closed down. My attached PDF, "NHTSA General- Nissan" consists of the general description and details for your review. Please convey whatever else is needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616898September 27, 2024
STEERING
The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616190September 24, 2024
STEERING
Experiencing major vibration in the steering wheel and tires especially when accelerating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615839September 22, 2024
STEERING, WHEELS, UNKNOWN OR OTHER
On August 21, 2024, my daughter was driving the car and was in the drive thru to get breakfast. As she turn the corner and was in the line to pick up her meal, the car wouldn’t move. She tapped on the gas once more, upon doing so the car veered to the left ( she had no control in the steering) and the tire rod broke causing her to crash into the small cement barrier. I call the dealership where I purchased the vehicle and I was advised to contact Nissan Consumer. The vehicle is not drivable and I was advised to have it towed to a dealership, where it has been for a month now. The inspector went to the dealership over two weeks ago. I was told I would receive an a call regarding the results to determine if Nissan was at fault ( this makes no sense since there’s an open recall and the tie rod is bent/broken). I’ve yet to hear from Nissan Consumer with the results. I’ve left 2 messages and no one has returned my call. The dealership is charging a daily storage fee, car/insurance payments are being made on a vehicle that’s not in my possession. My daughter has to pay for Uber rides for her classes at the school where she has to do observations for her degree. She has to pay for grocery delivery. Additionally, my daughter is a recent kidney transplant recipient. She has doctors appointments she must attend. Without a vehicle, I have to go to a different city to pick her up, take her to the appointment and bring her back. Which means I have to take off from work ( loss wages/ or use vacation time) which I shouldn’t have to, until this issue is rectified. I understand the protocol and we’re not the only consumers with issue, but over a month is ridiculous.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11615584September 20, 2024
POWER TRAIN
The contact owns a 2014 Nissan Sentra. The contact stated while driving approximately 70 MPH, the vehicle lost motive power. The contact depressed the accelerator pedal, but the vehicle failed to respond as needed. The contact stated that the vehicle gradually stopped. The contact stated that the accelerator pedal was depressed but failed to gain forward momentum. The contact stated there was no warning light illuminated. The contact waited for one hour and started the vehicle and the vehicle regained normal functionality; however, the contact stated that vehicle was hesitating while shifting into drive(D) and depressed the accelerator pedal. The contact stated that a symbol of a vehicle was flashing off and on, on the instrument cluster. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the failure was a recurring failure. The manufacturer was not informed of the failure. The failure mileage was approximately 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615378September 19, 2024
POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Any time cruise control is used rear collision and front collision lights come on causing the car to not be able to be driven when using cruise control. Transmission is shifting way harder than it should.. radio sometimes glitches.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615120September 18, 2024
STRUCTURE:BODY, ENGINE, POWER TRAIN
This Vehicle was bought back in Jun of this year. Since purchasing the vehicle with only 49,933 miles this Sentra has broken down 4 times, been in the shop for 1Month 2weeks consecutively. The first incident was 4.5 hrs after purchase. The Passenger side Tide Rod snapped in half on the highway causing the jam and slow down along with leaving me in fear for my life. The passenger rim was inverted facing the driver. The second time happened to be the same issue but at a different dealership. The car went to Moss Bros San Bernardino where it was bought and was there for about 25days .Later it was sent to Nissan of San Bernardino and was there for 2weeks. The same day It got picked up from Nissan it was taken back the same day. Had same Bumpy and shaking throughout the car. When the tie rod snapped in half it had destroyed the durability of the belt and pulley systems as the vehicle weight was slammed abruptly onto the passenger side of the car leaving it slanted and slid for 2-3 mins on the freeway this caused the engine to become weak which led up to the defective parts breaking over time of driving regularly. The Alternator Pulley, Serpentine Belt, Axle, and balance to become uneven. So as of 09/10 this vehicle has broke down 4-5 times. Been in the shop since. The vehicle has Powertrain warranty but as usual they denied coverage. Total cost is around $2,700 in damages due to the original recall. This Tie rod recall has destroyed the vehicle. Congratulation to me cause I still owe 22K. This hazardous, and dangerous vehicle has also been deemed unsafe by CHP as of 06/11/2024. This particularly Sentra is a ticking time bomb waiting to explode on the freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615311September 18, 2024
ELECTRICAL SYSTEM
Transmission began slipping in summer of 2023. Recall was already open on car and current when taken to dealership. Dealership refused to service, closed recall as corrected without inspecting the vehicle correctly. Transmission has gotten worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615049September 17, 2024
AIR BAGS
The contact owns a 2012 Nissan Sentra. The contact stated that while driving at an undisclosed speed and attempting to turn on the headlights, the air bags deployed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Special Coverage Adjustment: 23520 Passenger Presence Sensor (PPS) Module; however, the VIN was not included in the Special Coverage Adjustment. The manufacturer was made aware of the failure. The failure mileage was 174,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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