Nissan Sentra Complaints

305 consumer complaints on file.

#11578062March 18, 2024
ENGINE
My engine has been having problems since I have bought it. I’ve stated it many of times to the dealership and they just blew it off saying there was nothing wrong. To find out there’s a slude in my engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577497March 15, 2024
STEERING
This is pertaining to my earlier complaint on August 2, 2023. My Tire rod and rack and pinion broke when I lost control of steering and bumbed a curb. The dealership refused to used manufacture warranty because they said I had an impact to something, I only hit a few potholes during the Winter months then they told me I had to go through my auto insurance company. Once I filed a claim with my insurance; the service manager insisted me letting them take the claim. While my car was waiting to be repaired ; the tire rod recall (Campaign Number: 23V581000) was announced on my car and the dealership told me that the recall was not the caused of me loosing control of steering. The dealership had my car for over 60 days repairing my car and Nissan N.A is refusing to reimburse me because they said I had an impact to something and it was not caused by the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576112March 7, 2024
UNKNOWN OR OTHER
The rods and driver wheel are defective
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575658March 5, 2024
STEERING, VEHICLE SPEED CONTROL
My problem is I have a 2022 Nissan Sentra sv and it has a recall on it for tie rod inner and the dealership won’t fix it or sell me the parts for it and the car been sitting on home for more then a month so please help me out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575243March 4, 2024
STEERING, UNKNOWN OR OTHER
I am simply writing this complaint because the recall says I should if I feel the manufacturer has failed or is unable to remedy the recall in a timely manner. This recall is over 6 months old with no current remedy available. After 6 months, I would expect a recall that cites a potential increase of a crash to be addressed in a much quicker manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574984March 1, 2024
ELECTRICAL SYSTEM
All power windows stop working except drivers window. None of the window buttons on any of the doors will work when it's cold outside. They start working again in warm weather. Seems like window lock is getting stuck. Sometimes pressing it repeatedly will cause the windows to start working but will stop working again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574195February 27, 2024
SERVICE BRAKES
The crash imminent braking system would activate during driving when there isn't a risk. It happens at odd times when there is no cars in front of the vehicle. Also Nissan is stating there's no parts available to fix recall:R23B3
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572862February 20, 2024
STEERING
Pending recall taking too long to resolve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572496February 17, 2024
STEERING, WHEELS
The tie rod collapsed during routine driving causing the vehicle front end to fall in the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571929February 14, 2024
ELECTRICAL SYSTEM
I leased a 2022 Nissan Sentra in February 2022. About two months after leasing the vehicle, I started having problems with the car battery. The car battery would die for no reason at all. I didn't leave anything on the battery would just die. I could be driving and stop and the battery would go completely dead. I've had to get my car jump-started by strangers and through my insurance company roadside so much so that my insurance company cancelled my roadside assistance coverage. I took it to the Nissan dealership several times and each time they said the battery was perfectly fine and they didn't find any issues. However, my battery kept dying and I would be stranded for long periods of times. This continued for months. It got to the point where I had to purchase jumper cables and then a portable charger. I finally contacted Nissan Consumer Affairs about the battery (Case# [XXX]) and they told me to take it to the dealership to be serviced. I made an appointment on 05/23/23 and this time the battery failed and they replaced the car battery. I wish I could say that this was the end of the problem but I was having the same issues with the new battery too. Same as before, several times. Once I stopped at gas station after getting gas the car wouldn't start the battery was dead and I had to get a jump. The car battery was still dying for no reason until another issue with the steering and tie rod occurred on [XXX]. Something in the vehicle is causing the battery to drain. This shouldn't be happening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571877February 14, 2024
STEERING, WHEELS, SUSPENSION
On [XXX] my son [XXX] took the Nissan Sentra in for service at Coggin Nissan for a routine oil change. My son told me before I made the appointment for service that he thought that some of his fluids may be low because the steering felt weird. I requested that the steering and other fluids be checked as well as the tire pressure. After the service on the Sentra was completed service we were provided with their recommendation for additional services. They listed that the all four tires were worn and needed to be replaced which I thought was odd. They also recommended an alignment and replacing the brakes pads. There was no mention of any other services being required or any mention of a recall. Before leaving I asked the gentleman at the counter if the fluids and tire pressure had been checked and he said they were and that they do a multi point inspection on all vehicles being serviced. I also mentioned to the gentleman that my son was still having problems with his battery, and it was brand new. The gentleman stated that the batteries are not made the same as they used to be and don’t last us long. On Saturday [XXX], just a few days after having the car serviced my son [XXX] was taking his girlfriend home at around 10:30 pm and was driving on [XXX] before getting on [XXX]. He was having issues with his steering and was unable to steer, losing control but was somehow able to pull in to the parking lot of a bank. He hit a curb or something, the tire blew out and he doesn't think he hit anything else but the front bottom front piece on car was hanging and had to be removed. There was also some other damage near tire. I thank God that he hadn't gotten on the highway when this occurred otherwise this could’ve been a lot worse and lives could have been lost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569879February 5, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, STEERING
I bought this 2023 Nissan Sentra S on March 3 2023 and it has approximately 23k miles now. During these 10 months, Nissan replaced the axis on the vehicle under their waranty and the clicking sounds still exists after it getting fixed twice. There is also an occassional malfunctioning of the Forward Emergency Brake (the off light blinks with a ! sign). Nissan was unable to replicate the Forward Emergency Brake issue. A new car made last year should not be having this many issues and we are requesting an investigation into Nissan and their practices. They covered the axis issue twice after us not knowing what was wrong but we keep hearing these clicking sounds and they go through a big diagonstic guide corporate tells them to. The car is still under the Nissan manufactuer waranty and we are tried of going to the dealership again and again to fix this. We ran into someone and spoke with a 2022 Nissan Sentra owner who told us she went through something similar with her axis but in an older model. The CarFaxes are attached for the dates of service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567102January 22, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
While driving, car brakes by itself. There were no cars in front or behind. Red light flash on dashboard and then snatched brakes by itself. Another time, someone came close behind me and my car stopped by itself again nearly causing the driver to run into the back of me. Sensor light come on. Doesn't recognize my key. It's been reset but same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563312January 3, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, EXTERIOR LIGHTING
When the sun is out and there is no clouds obscuring the sunlight my vehicle has night time lights running, dimming the interior of my car making it difficult to see the speed and other dashboard requirements while perfectly bright and sunny outside and 0800AM as well as 1500PM. This has been going on for two months and I took it in to two dealerships. One told me check your manual and the other went further and told me "by Nissan standards it is functioning normally." This doesn't make sense to me as the sun is out, it isn't dark or dim and yet when on automatic lighting my Night lights, not my normal running lights,,are on and causing me unable to see what's on my dash. Also whe. The sun is hitting the front of my car my Nissas blinks the collision indicator showing it won't do it as something is obstructing it but this happens when the sun is directly pointing in certain areas of the sky. More so early morning and late evening just as the sun is rising and falling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561990December 27, 2023
UNKNOWN OR OTHER
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561492December 22, 2023
BACK OVER PREVENTION
The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V628000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced the failure and stated that while the operating the vehicle, there was a clicking sound while making left turns. The vehicle was driven to the local dealer who determined that the front passenger’s side and driver's side tie rods were cracked. The failure mileage was 60,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560395December 16, 2023
STEERING
Tire rod recall. My vehicle has been vibrating and there is a knocking sound coming from under the car for over 1 year. Vehicle was inspected by Nissan dealership who notified me there was no vibration during test drive. Dealership says that the tire rod was not bent, so they could not replace the tire rod. Nissan closed the recall on my vehicle however, vibration/knocking sound continue. I contacted Nissan consumer affairs and was notified that they could not replace the tire rod and that the case for my vehicle could not be reopened even if I get a second opinion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559877December 13, 2023
STEERING
The contact owns a 2023 Nissan Sentra. The contact stated that after making a right turn while driving at 15 MPH, the vehicle jerked to the right and crashed into an unoccupied parked vehicle. The air bags did not deploy. The contact sustained back pain from the crash, and medical attention was later received. No police report was filed. The vehicle was towed to the dealer, where it was diagnosed that the tie rod had fractured and needed to be replaced; however, the replacement part was not yet available. The vehicle was not repaired. The vehicle was not deemed totaled by the insurance company. The contact stated that before the failure, the vehicle had driven over some potholes on the road. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in NHTSA Campaign Number: 23V581000 (Steering). The failure mileage was approximately 2,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11558422December 4, 2023
ELECTRICAL SYSTEM
The passenger window and back windows will not roll up or down. The only window that works is the drivers window. This car was bought 2 months ago and stopped working last week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556280November 21, 2023
STEERING
The contact owns a 2022 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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