Nissan Rogue Complaints

7,429 consumer complaints on file.

#11222925June 27, 2019
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 55 MPH, THE AUTOMATIC EMERGENCY BRAKE SYSTEM TOOK OVER THE VEHICLE. AS A RESULT, ALL FOUR WHEELS SEIZED AND THE VEHICLE VEERED TO THE LEFT. AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE CONTACT WAITED FOR A FEW SECONDS AND THE WARNING INDICATORS WENT AWAY. THE CONTACT CONTINUED DRIVING TO HER DESTINATION. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED ONE OTHER TIME WHILE DRIVING IN THE CITY. BANISTER NISSAN OF CHESAPEAKE (930 N BATTLEFIELD BLVD, CHESAPEAKE, VA 23320) WAS CONTACTED BY PHONE AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED FOR JULY 1, 2019. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222944June 27, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I PURCHASED A 2016 ROGUE SV (VIN [XXX], I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE SINCE I BROUGHT IT HOME. I HAD THE HEAD UNIT REPLACE NO LESS THAN 4 SEPARATE TIMES BECAUSE IT WOULD STOP WORKING AND GO BLACK. THE CAR HAD LESS THAN 10,000 MILES ON IT. I WAS TOLD IT WAS BEING REPLACED WITH A "BRAND NEW UNIT". THE DEALERSHIP FORGOT TO TRANSFER MY XM SUBSCRIPTION TO THE NEW UNIT, SO WHEN I CALLED TO ACTIVATE I FIND OUT NOT ONLY IS IT NOT NEW, ITS 4 YEARS OLDER THAN THE CAR I OWN. WHILE REPLACING THIS THE TECHNICIANS DESTROYED THE SURROUNDING TRIM. LAST JUNE MY CAR STARTED STALLING OUT, THIS HAPPENED ON MULTIPLE OCCASIONS. THE ENGINE DIED BUT THE ELECTRICAL COMPONENTS STAYED ON. IT HAS DIED AT GAS STATIONS, STOP LIGHTS AND PULLING ONTO A ROADWAY. IT CONTINUES TO SHUDDERS AT STOP LIGHTS. NISSAN WAS UNABLE TO REPLICATE THE EVENTS SO I WAS TOLD TO TAKE IT HOME. LAST WEEK MY ROGUE BEGAN TO PUSH 6000 RPMS WHILE ON THE HIGHWAY, PEDAL TO THE FLOOR AND I NEVER MADE IT ABOVE 45MPH. DURING THIS EVENT THE CAR WOULDN'T GO BELOW 4000RPMS, THIS EVENT LASTED ABOUT 30MINS. THIS HAPPENED MULTIPLE TIMES AND WE HAVE VIDEO OF THE EVENTS, ABOUT 15 MINUTES WORTH. I WAS TOLD THIS WEEK THAT THE DEALERSHIP HAD SENT THE ISSUES TO NISSAN, AND THAT WITH THE VIDEO/THE COMPLAINTS THAT NISSAN WOULD REPLACE AND FIX WHAT THEY BELIEVED TO BE THE PROBLEM, SOMETHING WITH THE TRANSMISSION. THE DEALERSHIP THEN CALLED MY HUSBAND AND TOLD HIM THAT WE COULD PICK UP THE VEHICLE AND TAKE IT HOME. THEY TOLD HIM THAT "NISSAN CREATED A TECHNOLOGY" THAT IS NOW INSTALLED IN THE VEHICLE SO THE NEXT TIME AN EVENT HAPPENS IT WILL RECORD IT, TO CONTINUE DRIVING IT FOR A 1,000 MILES. I FEEL UNSAFE IN THIS VEHICLE. I DO NOT TRUST THIS VEHICLE TO DELIVER MY DAUGHTER AND I SAFELY AND RELIABLY TO OUR DESTINATION. I WILL BE HAPPY TO SHARE THE VIDEO AS WELL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223010June 27, 2019
VEHICLE SPEED CONTROL
AFTER DRIVING ON THE HIGHWAY FOR ABOUT 70 MILES OR 1 HR I LOST COMPLETE ACCELERATION ALTHOUGH CRUISE CONTROL WAS ENGAGED. I DISENGAGED CRUISE BUT WAS NOT ABLE TO ACCELERATE. I PULLED OFF THE HIGHWAY, AND COASTED TO A SAFE SPOT. I SHUT THE CAR OFF FOR A BIT AND THEN IT RESUMED NORMAL DRIVING. THIS OCCURRED ON MULTIPLE OCCASIONS DURING MY TRIP FROM WEST PALM TO ORLANDO AND ON THE RETURN TRIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222644June 26, 2019
ELECTRONIC STABILITY CONTROL (ESC)
THE AUTOMATIC EMERGENCY BRAKING SYSTEM IS ENGAGING WHEN THERE IS NOT EVEN OTHER CARS IN FRONT OF MY MOVING VEHICLE. I HAVE TAKEN THE VEHICLE IN TWICE FOR THE SAME ISSUE IN LESS THAN 30 DAYS. THE FIRST TIME IT WAS TAKEN IN ON 5/23/19. THEY SAID THAT A CODE C1A16-54 POPPED UP STATING THE RADAR SENSOR NEEDED TO BE REALIGNED. ASKED WHETHER THE VEHICLE WAS NOW SAFE TO DRIVE. SERVICE PERSONAL SAID THAT IT SHOULD BE OKAY. I ASKED WHAT WOULD HAPPEN IF IT HAPPENED AGAIN. TOLD ME TO BRING VEHICLE BACK AND AND THAT THEY WOULD PROBABLY REPLACE THE SENSOR SINCE THEY WERE HAVING SOME ISSUES WITH SOME OF THE SENSORS. DRIVING HOME ON 6/19/19 THE AEB SYSTEM ENGAGED AGAIN WITH NO TRAFFIC NEAR ME. TOOK THE VEHICLE IN AGAIN ON 6/21/19. AFTER DRIVING THE CAR AND CHECKING FOR ANY CODES, THE SERVICE PERSON STATED THAT THERE WAS NOTHING WRONG WITH THE AEB AND IT WAS WORKING PROPERLY. THE CAR IS A SAFETY ISSUE. I'M NOT COMFORTABLE DRIVING THE CAR AS I NEVER KNOW WHEN IT WILL ENGAGE AGAIN AND IF ANYONE IS FOLLOWING ME THAT MIGHT NOT BE ABLE TO STOP IN TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222685June 26, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ANYTIME YOU TRY TO START IT, IT CAN BE STARTED DURING THE SECOND TRY, SOMETIMES YOU CAN SMELL SMOKE WHEN YOU ARE DRIVING. THERE IS AN ELECTRICAL MALFUNCTION SOMEHOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222703June 26, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
PEARL WHITE PAINT IS PEELING OFF FOR NO REASON. RUST IS NOW VISIBLE ON SOME SPOTS. NORMAL USE AND I ONLY HAVE 38,500 MILES ON IT. TOOK IT TO THE DEALER 2 YEARS AGO WHEN ONLY A QUARTER SIZE SPOT WAS VISIBLE. NOW IT IS MANY MORE AND LARGER SPOTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222760June 26, 2019
POWER TRAIN
CRUISING AT HIGHWAY SPEED(75MPH), CRUISE CONTROL TURNED OFF, VEHICLE LOST POWER AND WOULD NOT LET US DRIVE ANY FASTER THEN 45-MPH. ALMOST REAR-ENDED BY VERY LARGE TRUCK! DEALER SAYS TRANSMISSION IS OVERHEATING AND NEEDS A $1200 COOLER INSTALLED, WHICH NISSAN IS REFUSING TO PAY FOR! THEY DO NOT STAND BEHIND THEIR VEHICLES! LOOKED THIS ISSUE UP ON INTERNET, AND IT THERE ARE MANY INDIVIDUALS EXPERIENCING THIS SAME PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222807June 26, 2019
ENGINE
VEHICLE SHOWS 25 TO 32 MPG. UPON PURCHASE RECEIVED 23 MPG ON FLAT HIGHWAY CONTACTED DEALERSHIP WENT BACK IN THEY SAID IT WAS MISSING AN ENGINE UPDATE. WHILE IT WAS IN THE SHOP THEY GAVE A LOANER 2018 ROGUE IT WAS GETTING AN AVERAGE OF 28 MPG IN THE CITY. MY ROGUE WAS DELIVERED BACK TODAY DECLARED FIXED TEST RUN ON THE HIGHWAY MAX MPG IS 25.6. NO PAPERWORK WAS GIVEN ON THE SO CALLED ENGINE UPDATE OR SERVICE PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222832June 26, 2019
POWER TRAIN
CONTINUOUSLY VARIABLE TRANSMISSION)CVT FAILED FOR THE SECOND TIME SINCE PURCHASING THE VEHICLE BRAND NEW. I WAS DRIVING ON AN INTERSTATE HIGHWAY WHEN MY ENGINE SUDDENLY LOST POWER. THE ENGINE RPMS SHOT UP BUT MY CAR STARTED SLOWING DOWN. I TOOK THE CAR TO A NEARBY NISSAN DEALER TO BE INSPECTED. THE SERVICE PERSON THERE SAID THE CVT FLUID WAS OVERHEATING CAUSING THE TRANSMISSION TO BASICALLY START SLIPPING. HE COULDN'T TELL ME WHY THE CVT FLUID WAS OVERHEATING BUT HE SAID HE COULD INSTALL AN EXTERNAL TRANSMISSION COOLER (FOR $1300) THAT NISSAN MADE FOR THE VEHICLE THAT MAY ALLEVIATE THE PROBLEM OR REPLACE THE CVT. I HAD THEM INSTALL THE COOLER AND THE PROBLEM WENT AWAY. OBVIOUSLY NISSAN KNOWS THERE'S A PROBLEM WITH THEIR CVTS AND THEY DESIGNED A SOLUTION THAT THEY ARE MAKING CUSTOMERS PAY FOR TO HAVE THEIR VEHICLES RETURNED TO A DRIVABLE CONDITION. THE SUDDEN LOSS OF POWER COULD BE A SAFETY PROBLEM IF IT HAPPENED DURING HIGHWAY RUSH HOUR TRAFFIC. I WAS ON AN 8-LANE INTERSTATE IN TEXAS WHEN IT HAPPENED TO ME BUT LUCKILY IT WASN'T RUSH HOUR AND I WAS ABLE TO MOVE ALL THE WAY OVER TO THE RIGHT LANE AND TAKE AN EXIT OFF THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222400June 25, 2019
POWER TRAIN
DRIVING 70-75 MPH ON I-80 WEST LESS THAN A YEAR AFTER BOUGHT USED. BEGAN HEARING HIGH-PITCHED WHINE THAT STOPPED WHEN I LIFTED MY FOOT FROM THE ACCELERATOR. CONTINUED TWO MILES TO PLAZA WITH SOUND GETTING LOUDER AND HAD TO COAST INTO PARKING AREA BECAUSE TRANSMISSION WOULD NO LONGER ENGAGE. NO REVVING, NOTHING. TOWED HOME ($213). FINE FOR MONTHS, THEN HAPPENED AGAIN ON TURNPIKE. PULLED OVER, WAITED AN HOUR TO COOL. DROVE REST OF DISTANCE GOING 50 MPH OR LESS. FINALLY HAD TO FLOOR GAS PEDAL TO GET ANY MOVEMENT AFTER STOPLIGHTS. NOW MAKES BUZZING-SCREAMING NOISE EVERY TIME IT STARTS, IN NEUTRAL OR OTHERWISE. NISSAN DEALER SAYS $4,000 FOR REPAIR. I'M 67, ON FIXED INCOME AND STILL MAKING PAYMENTS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222476June 25, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 NISSAN ROGUE. THE VEHICLE STALLED WHILE DRIVING THE DRIVER WAS STRANDED ON THE SIDE OF THE ROADWAY CVT TRANSMISSION NEED TO BE REPLACED WHILE DRIVING AT 45 MPH WITHOUT WARNING, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND MOVED OFF OF THE ROADWAY. THE VEHICLE WAS TOWED TO GUNN NISSAN LOCATED AT 750 NE INTERSTATE 410 LOOP, SAN ANTONIO, TX 78209, (210)598-6935, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CVT TRANSMISSION NEEDED TO BE REPLACED OR REBUILT AT A COST OF $4100. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED, CASE NUMBER: 36179567. THE APPROXIMATE FAILURE MILEAGE WAS 82,903. PIIR = Y. AH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222540June 25, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THE CAR ON MULTIPLE OCCASIONS HAS RANDOMLY BRAKED (GRINDING LIKE BRAKES) WITH THE DASH LIGHTS FLASHING. I'VE TAKEN IT IN TO GET "FIXED" ONLY TO HAVE THE EXACT SAME THING HAPPEN AGAIN. NOW SERVICE IS TELLING ME THAT THEY DON'T SEE ANY PROGRAMMING ISSUE. IT'S STARTLING AS IT CONTINUOUSLY HAPPENS IN THE PARKING LOT, GOING ABOUT 5 MPF, OF MY WORK WHICH IS ON A DECLINE DOWNWARD INTO THE LOT. MORE CONCERNING AND SCARY IS THE FACT THAT THIS HAPPENED GOING 65 MPH ON THE HIGHWAY. THE WEATHER CONDITIONS WERE FINE AND THERE WAS ABSOLUTELY NO REASON FOR THE BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222552June 25, 2019
POWER TRAIN
BOUGHT CAR IN 2012 WITH 64,000 MILES. IN OCTOBER OF 2017 , WITH 121,000 MILES NOTICED A GRINDING NOISE WHEN TAKING OFF TOOK TO NISSAN DEALERSHIP , WAS INFORMED THAT TRANSMISSION WAS BAD. REPLACED TRANSMISSION FOR $3700. IN JUNE OF 2019 WITH 138,000 MILES STARTED HAVING A VIBRATION IN THE FRONT WHEN TAKING OFF IN BETWEEN 1500 AND 2500 RPM WAS TOLD THAT TRANSMISSION WAS SEVERELY DAMAGED IN THE INSIDE, THE PUMP WAS NOT WORKING AND METAL SHAVINGS. I AM WITHOUT A JOB AND HAD TO TAKE MY SEVERANCE PAY TO PAY $4,107 TO REPLACE ANOTHER TRANSMISSION. THAT DID NOT INCLUDE THE RIGHT TIE ROD THAT I CONSTANTLY HAVE TO REPLACE WHICH SEEMS TO GO OUT EVERY YEAR. FIXING BOTH LOWER CONTROL ARMS AND THE REAR SUSPENSION AT OVER $1200.00 THE WEEK BEFORE THE TRANSMISSION. THIS CAR IS WELL TAKEN CARE OF OIL CHANGES EVERY 3,000 MILES AND CONSTANT UPKEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222022June 24, 2019
UNKNOWN OR OTHER
TAKTA RECALL. MY 2018 NISSAN ROUG SPORT LOCK UP WHEN I TRY TO START IT UP. WHEN I PUSH DOWN ON MY BRAKE PETLE IT DOES NOT RECOGNIZE MY KEY PAD AND MY CAR WILL NOT CRANK. THE CAR WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222031June 24, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
YESTERDAY I CAME FROM BIRMINGHAM AND I WAS GOING 70 MPH MY SUV IS WHINNYING I COULDN'T GO PASS 70 I FLOORED IT STILL NOTHING SPEED I HAD TO SPOT ON THE SIDE OF THE ROAD TO START DRIVING TO PICK UP SPEED I'M AT 113,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222279June 24, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 NISSAN ROGUE. WHILE DRIVING 65 MPH, THE RPMS INCREASED AND THE VEHICLE STALLED ON THE HIGHWAY. THE CONTACT COASTED THE VEHICLE TO THE ROAD SHOULDER. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER A HALF AN HOUR. THE FAILURE OCCURRED A FEW TIMES PREVIOUSLY AND THE VEHICLE HESITATED. THE VEHICLE WAS DRIVEN TO JEFF WYLER NISSAN (8680 COLERAIN AVE, CINCINNATI, OH 45251, (513) 385-1400) AND DIAGNOSED, BUT THE CONTACT COULD NOT REMEMBER THE DETAILS. THE VEHICLE WAS THEN TAKEN TO MATT CASTRUCCI NISSAN (3013 MALL PARK DR, DAYTON, OH 45459, (855) 299-1946) TO BE DIAGNOSED AND THEY HAD TO "DROP THE PAN". THE VEHICLE WAS SCHEDULED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THEY WOULD PAY 60% OF THE REPAIR COST. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221881June 22, 2019
POWER TRAIN
I BOUGHT MY NISSAN ROGUE IN DECEMBER 2013 BRAND NEW. WHEN THE INCIDENT HAPPENED, THE CAR HAS ROUGHLY 60,000. JUST LAST SUMMER 2018, AS I WAS DRIVING TO ATLANTA ON I- 20 WEST MY CAR STARTED TO DECELERATE WHILE I WAS DRIVING AT 75 MPH AFTER 40 MINUTES INTO MY TRIP. I WAS SO NERVOUS, AS I CONTINUED TO PUSH THE GAS BUT NOTHING HAPPENED AS CARS SPEED UP BEHIND ME. I MERGED OVER TO THE RIGHT LANE TO AVOID CAUSING AN ACCIDENT. WHILE IN THIS LANE SEMI TRUCKS QUICKLY STARTED TO APPROACH BEHIND ME AND THAT'S WHEN I KNEW SOMETHING WAS TERRIBLE WRONG. I MERGED OFF THE NEAREST EXIT FOR MY SAFETY. I FOUND SOMEWHERE TO PARK AND TURNED OFF MY VEHICLE. I RESTARTED IT AND PRECEDED TO MY DESTINATION WITHOUT ANY PROBLEM. THIS SAME THING HAPPENED LATER THAT YEAR. I DID GET MY CAR DIAGNOSIS AND DISCOVERED THAT IT IS THE TRANSMISSION BUT THAT COMPANY DIDN'T HAVE THE EQUIPMENT TO DUE THAT REPAIR. RECENTLY, I WENT TO NISSAN DEALERSHIP AND GOT ANOTHER DIAGNOSIS AND THEY SAID IT IS THE TRANSMISSION WHICH WILL COST $4000. I WOULD IMAGINE THAT MY CAR WOULD NOT HAVE THAT TYPE OF PROBLEM WITHIN 4 YEARS OF OWNERSHIP SINCE THIS TRANSMISSION WAS BUILT BY NISSAN. I HAVE RESEARCHED AND SEEN THAT I AM NOT THE ONLY ONE WHO HAD THIS PROBLEMS WITH THIS YEAR MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221908June 22, 2019
POWER TRAIN
VEHICLE ONLY 9 YEARS OLD AND TRANSMISSION WENT OUT WITH NO WARNING OR ANY WARNING LIGHTS. WAS EXITING OFF THE FREEWAY, WENT TO ACCELERATE AND IT ACTED AS IF IT WAS GETTING NO GAS. I FLOORED THE GAS AND IT TOOK OFF, THEN STARTED MAKING A JERKING MOTION UNTILL I PULLED OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221912June 22, 2019
ENGINE
THE TRANSMISSION DIED AT 110,896 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221698June 21, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS 2018 NISSAN ROGUE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING LESS THAN 25 MPH AND EXITING A HIGHWAY, THE BRAKE LIGHT ILLUMINATED, THE BRAKE PEDAL FAILED TO RELEASE PROPERLY AND WAS HARD TO DEPRESS. THE FAILURE RESULTED IN THE DRIVER CRASHING INTO THE REAR OF ANOTHER VEHICLE WHILE EXITING THE HIGHWAY DURING HIGH TRAFFIC. THE DRIVER MANEUVERED THE BRAKE PEDAL HOWEVER, IT FAILED TO RESPOND AND LOCKED. THE DRIVERS SUSTAINED NO INJURIES, THE FRONT PASSENGER SUSTAINED WHIP LASH AND NECK PAINS WHICH REQUIRED FURTHER MEDICAL TREATMENT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER VALLEJO NISSAN, :3287 SONOMA BLVD, VALLEJO, CA 94590, (707) 656-4041 FOR FURTHER TESTING AND DIAGNOSIS. THE DEALER INDICATED THAT THE VEHICLE WAS SAFE TO DRIVE WITHOUT RETAINING THE VEHICLE TO PROVIDE THE OPTION OF A LOANER VEHICLE. AN ENGINEER WAS TO BE SENT FROM THE MANUFACTURER FOR A TECHNICAL INVESTIGATION OF THE BRAKE SYSTEM WITHIN 4 TO 6 WEEKS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, PROVIDED A CASE NUMBER AND WAS TO FOLLOW UP WITH THE DEALER AND THE OWNER. THE APPROXIMATE FAILURE MILEAGE WAS 11,500.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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