Nissan Rogue Complaints

7,429 consumer complaints on file.

#11231544July 13, 2019
AIR BAGS
I GOT A WARNING ON MY DASH. I LOOKED IT UP IN MY OWNERS MANUEL AND IT SAID THERE WAS A PROBLEM WITH ONE OR ALL AIR BAGS. IF I WERE TO GET INTO AN ACCIDENT THEY WOULD NOT DEPLOY. I WILL BE MAKING AN APPOINTMENT TO GET IT CHECKED OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231215July 12, 2019
SERVICE BRAKES
FOR SOME TIME, VEHICLE HAS BEEN DISPLAYING WARNING LIGHTS, BEEPING, AND BRAKING WHEN NO OBSTACLES, WHILE IN MOTION, ARE AROUND BECAUSE OF THE AUTOMATIC EMERGENCY BRAKING SYSTEM MALFUNCTION. I TOOK THE VEHICLE TO THE DEALERSHIP A MONTH AGO TO HAVE THE UPDATE PERFORMED BASED ON INFORMATION RECEIVED IN THE MAIL. ONE MONTH LATER, AFTER THE UPDATE WAS PERFORMED, VEHICLE CONTINUES TO BEEP, FLASH WARNING, AND BRAKE WHILE I AM PRESSING THE GAS AND IN MOTION ON THE ROAD GOING 45 MPH, CAUSING A SCRAPING SOUND AND THEN GOING OFF. PROBLEM WAS SUPPOSED TO BE FIXED AFTER UPDATE PERFORMED ON 6/8/19, BUT IS STILL OCCURRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231242July 12, 2019
UNKNOWN OR OTHER
WHILE THE VEHICLE WAS STATIONARY, THE GEAR SHIFTER LOCKED AND WOULD NOT UNLOCK TO MOVE TO A DIFFERENT GEAR EVEN WHEN BRAKE WAS COMPRESSED. DEALERSHIP SAID IT NEEDED AN ENTIRELY NEW SHIFTER ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231343July 12, 2019
POWER TRAIN
WHILE TAKING EXTENDED DRIVES, THE RPM'S BEGIN TO INCREASE AND THE VEHICLE BEGINS TO LOOSE POWER SLOWING DOWN TO THE POINT WHERE IT COMPLETELY LOSES POWER. THIS HAS HAPPENED AT LEAST SIX TIMES ON THE ROAD, FIVE ON BUSY INTERSTATE HIGHWAYS. ALL INSTANCES THE SPEED OF THE VEHICLE WAS TRAVELING IN EXCESS OF 60MPH. NISSAN KNOWS OF THE PROBLEM WITH ITS CVT TRANSMISSIONS AND HAS ISSUED A TECHNICAL BULLETIN. NISSAN'S TECHNICAL SERVICE BULLETIN NTB14-002D, WHICH DESCRIBES THE ISSUE AS THE CVT GOING INTO FAIL-SAFE AFTER CONTINUOUS OPERATION UNDER THE FOLLOWING CONDITIONS: 1) HIGH RPM AND/OR DRIVING SPEEDS OF 65 MPH FOR 1.0 - 1.5 HOURS OR MORE, 2) DRIVING IN AMBIENT TEMPERATURE OF 96 DEGREES OR HIGHER, 3) CLIMBING STEEP OR EXTENDED HILLS FOR 6 MILES OR MORE, AND 4) WHINE OR RATTLE NOISE OCCURRING DURING REDUCED ENGINE PERFORMANCE (VEHICLE SPEED DECREASE). IN THE CASE OF MY VEHICLE, THESE CONDITIONS WERE PRESENT IN MOST OF THE CASES (FOUR OF THE SIX TIMES), IN TWO INSTANCES AMBIENT TEMPERATURE WAS NOT A FACTOR (NOVEMBER AND FEBRUARY TRAVEL) AND IN ONE INSTANCE, CLIMBING STEEP OR EXTENDED HILLS WAS NOT A FACTOR. NOW THE TRANSMISSION SEEMS TO BE SLIPPING DURING SHORT, LOCAL, TRIPS. THIS BEGAN OCCURRING AT APPROX. 36,000 MILES AND THE VEHICLE NOW HAS 90,000 MILES (THIS REPORT TO NHITSA IS FOR THE MOST RECENT INCIDENT ON 5/20/19). I DON'T TAKE LONG TRIPS FREQUENTLY (10 IS PROBABLY THE MAXIMUM NUMBER OF LONG TRIPS I HAVE MADE IN THIS CAR). NISSAN HAS IDENTIFIED A PROBLEM WITH 2008-2010 CVT TRANSMISSIONS AND HAVE EXTENDED THE WARRANTY ON THE ROGUE TO 10 YRS./120,000 MILES; THE SAME SHOULD BE DONE WITH THIS MODEL AS WELL. IT IS UNSAFE AND UNACCEPTABLE. I'VE TALKED TO THREE NISSAN SERVICE DEPARTMENTS AND ALL THREE HAVE WILDLY DIFFERENT ANSWERS (AND PRICES). I DON'T WHICH DEALER TO TRUST, AND I DON'T KNOW IF IT'S BETTER TO REPAIR IT OR TRADE IT. EITHER WAY, I CAN'T AFFORD IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231394July 12, 2019
AIR BAGS
I JUST TOOK MY VEHICLE IN FOR IT'S NORMAL MAINTENANCE (OIL CHANGE/FILTERS, ETC.) TODAY - 7/12/19. ALL IS IN GOOD CONDITION, EXCEPT I ASKED NISSAN TO LOOK AT THE FLASHING AIRBAG LIGHT THAT STARTED ABOUT A WEEK AGO FOR NO APPARENT REASON (O/A 7/5/19). THEY TOLD ME THAT MY FRONT AIR BAG SENSOR IS NOT WORKING, AND THAT IT IS NOT COVERED AND WOULD COST ME APX $1,020 TO FIX. THIS IS AN APPARENT SAFETY ISSUE, AND I DID NOTHING TO MY VEHICLE FOR THIS KIND OF THING TO STOP WORKING. I AM CONCERNED FOR MY SAFETY AND AM VERY RELIANT ON MY CAR TO GET TO AND FROM WORK, ETC. I BELIEVE, DUE TO THE SAFETY ASPECT ALONE, THIS SHOULD BE A RECALL NOTICE AND FIXED. IF YOU COULD PLEASE LOOK INTO THIS, IT WOULD BE VERY MUCH APPRECIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231196July 12, 2019
SERVICE BRAKES
THE FEB SYSTEM WOULD BRAKE MY CAR RANDOMLY, ESPECIALLY IN PARKING GARAGES. I WOULD BE IN AN OPEN LANE WITH NO CARS IN FRONT OF ME. IT'S CONCERNING WHEN THERE ARE CARS BEHIND ME. I GOT THE SYSTEM UPDATED AT MY LAST SERVICE APPOINTMENT, IT DOES SEEM TO HAPPEN LESS, BUT IT STILL OCCURRED ONCE SINCE THEN. HOWEVER, THIS SHOULDN'T OCCUR AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231197July 12, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
FORWARD EMERGENCY BRAKING LIGHT SPORADICALLY COMING ON WHILE DRIVING. CAR HAS BEEN TAKEN TO NISSAN DEALERSHIP AND HAS NOT BEEN PROPERLY DIAGNOSED OR PROPERLY REPAIRED. CAR HAS ALSO THROWN CHECK ENGINE LIGHT CAUSING THE OXYGEN SENSOR TO BE REPLACED. LOST TRUST IN RELIABILITY, SECURITY AND DEPENDABILITY OF MY NEW VEHICLE. NISSAN DOES NOT APPEAR TO COMPETENT ENOUGH TO FIX MY SUV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230979July 11, 2019
SERVICE BRAKES
VEHICLE WAS MOVING FORWARD IN BUMPER TO BUMPER STREET TRAFFIC AT ROUGHLY 10 MPH APPROX 1 HOUR INTO TRIP. VEHICLE APPLIED BRAKES AUTOMATICALLY - FELT LIKE GOING OVER A CATTLE GUARD, FOR 1 OR 2 SECONDS. THEN WARNING LIGHT CAME ON RE: EMERGENCY BRAKING SYSTEM AND COLLISION AVOIDANCE ICON APPEARED ON INSTR PANEL. STAYED ON UNTIL ENGINE WAS SHUT OFF. WHEN RESTARTED ICON AND WARNING GONE. ON RETURN TRIP AGAIN 1 HOUR INTO TRIP BUT ON EXPRESSWAY AT 65 MPH AGAIN CATTLE GUARD BRAKING BUT NOT ENOUGH TO SLOW CAR TOO MUCH. THEN COLLISION AVOIDANCE ICON AND THIS TIME WARNING RE: FRONT RADAR MALFUNCTION LIGHTS CAME ON. AGAIN STAYED ON TILL ENGINE SHUTOFF AND GONE UPON RESTART. TOOK VEHICLE TO DEALER, EXPLAINED PROBLEM, AND THEY " UPDATED THE SOFTWARE FOR THE EMERGENCY BRAKING SYSTEM". HAVE NOT HAD PROBLEM SINCE BUT HAVE NOT DRIVEN CAR FOR A 1 HOUR TRIP YET. RESOLUTION NOT CONFIRMED YET. PURCHASED CAR USED (RENTAL FLEET CAR) WITH NO REGISTERED COMPLAINTS ON NHTSA WEBSITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231029July 11, 2019
SERVICE BRAKES, POWER TRAIN
1. WHEN I STOP THE CAR IN FRONT OF A RED TRAFFIC LIGHT SIGNAL OR GET STUCK IN TRAFFIC AND THE LEVER IN POSITION "D" MY BACK FEELS VIBRATION. I SEE THE PASSENGER SEAT SWINGING. I PUT MY HAND ON THE HEADREST AND FEEL THE VIBRATION. 2.WHEN I KEEP THE SPEED OF 30 ... 35 MPH I FEEL THE VIBRATION ON THE STEERING WHEEL, I HEAR THE HUM FROM THE TRANSMISSION, THE REAR-VIEW MIRROR HAS AN OSCILLATION. 3.WHEN I DRIVE A CAR ON THE ROAD, THE WHEEL CROSSES A PIT OR KNOB, THE RIGHT REAR SEAT SHAKES NOISILY. 4.WHEN I DRIVE CAR 70 MPH AND PUSH BRAKE PEDAL GENTLY I FEEL PULSE BEATING ON STEERING WHEEL, BODY, SEATS. 5.I STOPPED ON RED LIGHT, WHILE I RELEASE BRAKE PEDAL I HEAR SOUND LIKE 'CLICK'. 6.RIGHT WINDSHIELD VIPER HAS STOP POSITION IN FRONT OF MY EYES. I HAVE SPOT ON WINDSHIELD IN THE FIELD OF VIEW. 7.UNCOMFORTABLE DRIVER SEAT, NO SIDE SUPPORT. I'M 6 FEET TALL AND 90 POUNDS, SIZE L. 8.WHEN I WAS WASHING THE CAR AT THE CAR WASH, THE TAILGATE SPONTANEOUSLY OPENED. I'M AFRAID TO VISIT THE AUTOMATIC CAR WASH BECAUSE IT MAY CAUSE AN ACCIDENT. 9.KICK MOVING LIFTGATE DOESN'T WORK PROPERLY. 10.DEALER DIDN'T MAKE REBALANCING TIRES. I HAVE TWICE INFORMED THE HANLEES HILLTOP NISSAN DEALER ABOUT THE PROBLEM, BUT THEY DID NOTHING. I'M VERY DISAPPOINTED. I BOUGHT A CAR, I DID NOT BUY A VIBRATION! IT HURTS MY HEALTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231075July 11, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
DRIVING ON THE HIGHWAY 4 DAYS AFTER BOUGHT 2019 ROGUE AND MY ACCELERATION WENT DOWN, BRAKES CAME ON AND WARNING/MALFUNCTION "SYMBOL;" WENT TO DEALER AND ADVISED "KNOWN SENSOR ISSUE WHERE DETECT CAMERAS AUTOMATICALLY APPLY BRAKES SENSING DRIVER ABOUT TO HIT SOMETHING" WAS NEVER DISCLOSED SUCH A HAZARD WAS POSSIBLE. FEEL UNSAFE AS DRIVE ON HIGHWAY CONSTANTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231085July 11, 2019
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2014 NISSAN ROGUE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED JERKING, LUNGING, AND A LOSS OF POWER ONCE IT CAME TO A COMPLETE STOP. IN ADDITION, THE ESP FAULTY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. NISSAN OF DOWNTOWN LA (4111, 635 W WASHINGTON BLVD, LOS ANGELES, CA 90015, (213) 477-7361) WAS CONTACTED TO SCHEDULE AN APPOINTMENT. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V149000 (FUEL SYSTEM, GASOLINE), BUT THE VIN WAS NOT INCLUDED. THE DEALER PROVIDED CASE NUMBER: 36341350 FOR THE CALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231187July 11, 2019
AIR BAGS, SEATS
PASSENGER AIR BAG WARNING LIGHT IS ON CONSTANTLY, GAINESVILLE NISSAN (FL) CHARGED OVER $100 TO TELL ME THE SEAT SENSOR IS BAD AND $2,500 TO FIX IT. 2008 AND 2010 ROGUES ARE COVERED BY RECALL, BUT NOT 2009. WILL NEVER BUY NISSAN AGAIN! SAFETY ISSUE, THEY DON'T CARE IF CUSTOMERS DIE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230647July 10, 2019
POWER TRAIN
AS I WAS DRIVING HOME FROM WORK, MY CAR LOST ACCELERATION. THE VEHICLE WILL NOT SPEED UP, EVEN WHEN I PRESS THE GAS TO THE FLOOR. THE ENGINE JUST REVS UP. I WAS GOING UP A HILL IN A BUSY SECTION OF TOWN AND WAS ALMOST IN AN ACCIDENT AS THE PERSON BEHIND ME DID NOT REALIZE I WAS UNABLE TO ACCELERATE. LUCKILY I WAS ABLE TO PULL TO THE SIDE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230658July 10, 2019
ELECTRONIC STABILITY CONTROL (ESC)
ON 4 DIFFERENT OCCASIONS, THE AUTOMATIC BRAKING HAS ENGAGED FOR NO REASON WHILE I HAVE BEEN DRIVING. LUCKILY EACH ONE OF THE TIMES I WAS NOT DRIVING FREEWAY SPEEDS. ALSO, COUNTLESS TIMES I GET AN ERROR MESSAGE SAYING THAT SOMETHING IS OBSTRUCTING THE SENSOR, BUT THERE ARE NO OBSTRUCTIONS. THIS HAS GOT ME WORRIED AND DONT FEEL SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230667July 10, 2019
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
TL* THE CONTACT OWNS A 2019 NISSAN ROGUE. WHILE DRIVING VARIOUS SPEEDS, THE AUTO EMERGENCY BRAKING SYSTEM ERRONEOUSLY ACTIVATED AND CAUSED THE VEHICLE TO ABRUPTLY DECELERATE ALTHOUGH A SECOND VEHICLE WAS NOT PRESENT AHEAD. THE VEHICLE WAS TAKEN TO HAMILTON NISSAN (1929 DUAL HWY, HAGERSTOWN, MD), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AFTER CONSULTING WITH BOTH THE MANUFACTURER AND THE DEALER, THE CONTACT WAS INFORMED THAT THE EMERGENCY BRAKING SYSTEM COULD ERRONEOUSLY ACTIVATE WHILE DRIVING IN THE RAIN, SNOW, OR WHILE DRIVING UNDER A BRIDGE. THE FAILURE MILEAGE WAS 3,700. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230685July 10, 2019
STRUCTURE:BODY
TAILGATE CORROSION WHEN VEHICLE WAS PARKED IN A COVERED GARAGE. AUTOMATIC REAR HATCH NO LONGER OPERATES/WORKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230855July 10, 2019
ELECTRICAL SYSTEM
THIS HAS OCCURRED WHILE IN MOTION ON BOTH A HIGHWAY AND A CITY STREET, ESPECIALLY AFTER RAINING. THE AEB SENSORS, PARTICULARLY THE FRONT ONE, WILL START BEEPING ALTHOUGH THERE IS NO ONE IN FRONT OF ME. IT HAS HAPPENED TWICE WHERE THE FRONT SENSOR ACTIVATED AND THE CARS EMERGENCY BRAKE TURNED ON UNEXPECTEDLY. WE WERE GOING ROUGHLY 35 MILES PER HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230875July 10, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
WHILE DRIVING ON 3 SEPARATE OCCASIONS THE AUTOMATIC EMERGENCY BREAK OPTION THAT IS ON WAS ACTIVATED ON ITS OWN BRINGING MY CAR TO A STOP WITHOUT AN EMERGENCY STOP IN FRONT OF ME. ON ALL THREE OCCASIONS I WAS IN MOTION 2/3 TIMES OVER 30MPH. I WAS DRIVING ON A CITY STREET IN EL PASO TX AND ON A MILITARY INSTALLATION IN CORPUS CHRISTI, TX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230361July 9, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ON THE HIGHWAY THROUGH A PUDDLE THAT WAS LARGER THAN NORMAL BUT NOTHING MY CAR COULDN'T HANDLE AND IT JUST STOPPED. LUCKILY NO ONE WAS GOING SUPER FAST BEHIND ME BUT THE AEB KICKED IN AND THE CAR STOPPED DEAD IN ITS TRACKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230481July 9, 2019
SERVICE BRAKES
IN EARLY 2018 THE EMERGENCY BRAKING SYSTEM HAS TWICE FULLY ENGAGED BRINGING THE VEHICLE TO A STOP WHEN NO APPARENT OBSTRUCTION OR VEHICLE WAS OBSERVED. FORTUNATELY BOTH TIMES NOBODY WAS BEHIND ME. THE 1ST INCIDENT OCCURRED ON A CITY SURFACE STREET AT NIGHT. UPON RETURNING THE NEXT DAY I SAW METAL PLATES PLACED IN THE ROADWAY AT SAME LOCATION FOR CONSTRUCTION PURPOSES. AT THE TIME I SUSPECTED THE PLATES CAUSED THE EMERGENCY BRAKING SYSTEM TO TRIGGER UNEXPECTEDLY. A SEVERAL WEEKS/MONTHS LATER THE SYSTEM AGAIN FULLY TRIGGERED WHEN CROSSING A RAILROAD TRACK ON A CITY SURFACE STREET. I ASSUMED SOMETHING ON THE CROSSING TRIGGERED THE RADAR, ALTHOUGH HAVE CROSSED MANY TIMES SINCE WITHOUT INCIDENT. BOTH TIMES THE BRAKING SYSTEM ENGAGED THERE WAS LITTLE TO NO WARNING IT WAS ABOUT TO, JUST VERY RAPID BEEPING AND IMMEDIATE BRAKE ENGAGEMENT. I HAVE ALSO HAD MULTIPLE INSTANCES WHERE THE RADAR BEGINS TO TRIGGER APPARENTLY DUE TO FENCE POSTS OR SIMILAR ITEMS ALONG ROADS, BUT DOES NOT ENGAGE THE BRAKE. I HAVE ALSO HAD MESSAGES THE COLLISION SENSOR HAS TURNED ITSELF OFF ONLY TO TURN ITSELF BACK ON SEVERAL HOURS LATER OR AFTER THE CAR HAS BEEN SHUT DOWN AND RESTARTED. THE EMERGENCY BRAKING SYSTEM SHOULD BE FIXED AS THE SUDDEN STOP SHOULD YOU BE IN TRAFFIC COULD EASILY RESULT IN AN ACCIDENT AND MAY EVEN CAUSE WHIPLASH AMONG PSSENGERS IF TRAVELING AT A HIGH RATE OF SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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