Nissan Rogue Complaints

7,429 consumer complaints on file.

#11520998May 8, 2023
FUEL/PROPULSION SYSTEM
There is a strong odor of gasoline outside of the parked vehicle (especially in a garaage or enclosed space) and a milder similar smell inside of the cabin, that can lead to a burning sensation in the nose and throat when driving the vehicle, especially when driving for more than 20-30 mins.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520912May 8, 2023
UNKNOWN OR OTHER
ON SEVERAL OCCASIONS IN THE PAST 2 WEEKS MY NISSAN ROGUE WHILE IN THE IDLING/PARK POSITION WILL GET A BAD GAS FUME SMELL INSIDE THE VEHICLE. I DID CALL FERRARIO NISSAN IN SAYRE PA AND TOLD THEM ABOUT THE SITUATION. THE SERVICE DEPT, PERSONELL TOLD ME THAT IF ITS NOT A CONSTANT SMELL THAT THEY CANNOT REALLY DO ANYTHING ABOUT IT. THEY TOLD ME TO STOP IN WHEN IT HAPPENS, BUT USUALLY IN JUST A FEW MINUTES WHEN PUTTING IT BACK IN THE DRIVE POSITION THE SMELL WILL GO AWAY. THIS SCARES ME THAT THE ROUGUE MIGHT CATCH ON FIRE OR THE SMELL MAY CAUSE HARM TO ME OR MY GRANDCHILDREN BY BREATHING IT IN. SOMETHING NEEDS TO BE DONE ABOUT THIS, THANK YOU, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520726May 6, 2023
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
There is a strong odor of gasoline in the cabin of the vehicle when driving. The gasoline smell is also strong in the front of the car. I cannot park the vehicle in the garage due to the smell. I am afraid of a fire. I contacted Nissan who said they were aware of this issue and said they were investigating, but have no solution. Even though they have been aware of this issue since the 2022 model came out and never contacted me and continued selling the vehicle. I took the car to Mankato Nissan for inspection who verified the odor but said they could not find anything and had no solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520585May 5, 2023
FUEL/PROPULSION SYSTEM
After about 1000 miles I started noticing a gasoline smell inside and outside the vehicle. When I return the vehicle to my garage after driving and let it sit for awhile the garage reeks of the smell of gasoline. This smell has been noticed by many other people in and around the vehicle. I brought it to the Nissan dealership. They checked the fuel system for any leaks, found none and sent me home. I have lung issues and this gasoline odor is affecting my breathing when in and near the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520286May 3, 2023
POWER TRAIN
The contact owns a 2017 Nissan Rogue. The contact stated that while driving at approximately 65 MPH, the vehicle was jerking and stalling. The contact stated that the vehicle was parked, and after restarting, failed to shift gear and became inoperable. The contact stated that various unknown warning lights were illuminated. The vehicle was towed to a local dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was then towed to an independent mechanic, where it remained awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520174May 3, 2023
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
EVERY SINGLE TIME I DRIVE MY 2017 NISSAN ROGUE, it acts up at the worst times when I'm trying to cross a busy street with oncoming traffic, sometimes very high speed, I cannot get sufficient acceleration!! I HAVE COME SO CLOSE TO GETTING HIT THAT NOW I AM CONVINCED, IN A MATTER OF "WHEN", THAT I WILL BE HIT!! I am aware that You and Nissan are aware of the CVT being a problem that no one wants to take responsibility for. I'm keeping this report so "when I get hit" a lawsuit will be forthcoming. (Even if I die) I've instructed family to sue if I parish.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520221May 3, 2023
SUSPENSION, STEERING, WHEELS
VIN : [XXX] Phone number : [XXX] Name: [XXX] EMAIL ADDRESS: [XXX] Incident: I have made a report earlier regarding my Nissan Rogue 2016 , the VIN is mentioned earlier. It’s been a safety issue driving the car as it becomes very hard to control ( LOSS OF STEERING CONTROL) , Loss of electrical features such as USB PORT , bad noise from the speakers when playing songs as there is a water drainage from the panorama roof ! The car been reported to Abbotsford Nissan local dealership, spoke with Nissan also about the issue and no action was taken … as I’m a nurse , today I was driving to work , the car started to act weird while I was driving caused me to lose control while driving and there tire did hit the side of the road.. causing it to be more misaligned. It's been reported to the local Nissan dealership as well as Nissan customer care that the car is unsafe to drive INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11519859May 1, 2023
ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY
The contact owns a 2014 Nissan Rogue. The contact stated that while the vehicle was parked, there was an abnormal burning odor coming from underneath the driver's side of the vehicle. The battery was immediately replaced. The contact stated that while making a right turn, the vehicle stalled. The vehicle was restarted and driven to the residence. On another occasion, the contact stated that while driving at various speeds with the accelerator pedal depressed, the vehicle started to lose motive power and failed to accelerate as intended. The air bags, brake, battery, and check engine warning lights were illuminated. The vehicle was towed to an independent mechanic and the contact was informed that the battery and starter relay needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519902May 1, 2023
ELECTRICAL SYSTEM
Brought my car in awhile ago for a recall, water getting in wheel well, it was fixed. One week ago my power steering started to be unassisted and hard to drive. Made appointment with Nissan in Milford Ct. and it cost me 1200.00 to fix electrical from leak from sunroof that hasn’t worked for a great while, just wanted to know if it was solely my responsibility for electrical short causing my power steering to become unassisted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519824May 1, 2023
ENGINE, FUEL/PROPULSION SYSTEM
My 4.5 month old Rogue, with a little over 3000 miles on it, stopped dead from at 55 mph on a highway at night. The battery started but the engine would not engage or start. At the start of the drive the fuel gauge registered about 1/2 tank, but after driving only a relatively short distance, it suddenly went to just above the 'red warning zone' and showed about 157 driving miles left in the tank. I believe that the tank was actually empty and the gauge was faulty, because on a hunch the tow guy added some gas and the car started! I was in danger because I was stranded in the left lane of a highway at night and even with my hazard lights on, cars were barely missing me. One could easily have rammed into me - especially waiting over 2 hours for a tow with my hazars starting to dim - causing injury or even death. The dealer service dept was not able to spot the problem (or reproduce it), and because the computer did not show a code said they had nothing to repair! Upon picking up the car and refilling the tank, the gauge only registered 1/2 a tank, so I scheduled service to replace the fuel gauge. I hope this is the proper fix, but the service dept can't vouch for that. When it went dead, the dash said "engine malfunction". I am terrified of driving this car at night or on a highway!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519653April 30, 2023
UNKNOWN OR OTHER
During heavy rain storms the internal gutter under the sunroof fills with rainwater and fails to drain out through the weep-hole drain tubes located in the corners. This backed up rainwater then spills into the vehicle, onto the visors and even onto the driver and front seat passnger's heads. It distracts the driver, runs down and soaks the headliner and posts, and it will sooner or later penetrate the dashboard electrical systems causing all kinds of short circuits and danger. In my case, the dealer, several years ago, cleared out the internal weep-hole drain tubes using compressed air. But it now continues to flood, especially during a sudden heavy rainstorm. (The drain tubes need to be enlarged, and the seal around the sunroof-glass need to be improved).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519547April 29, 2023
FUEL/PROPULSION SYSTEM, STEERING
On 4-27-2023 With no warning light's or any symptoms of problems, I made a left turn at a busy intersection and upon acceleration of the gas the car felt as if wanted to stall. I had a brief decline in power with a bit of locking of the steering wheel then it jolted forward and ran normal. I'm glad I was only a half mile from home to park it safely. On 4-28-2023 I was able to drive it a mile from home without incident to have the oil changed, as well as fuel injectors cleaned and radiator serviced, in hope that it would help with the issue, but it did not. I was able to get it home and as i was about to parallel park I put it in reverse and turned my wheels and it began locking of the wheels on and off. I am blessed to have made it home and not be on the road with my family.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519554April 29, 2023
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On Friday April 21, 2023 I was operating my vehicle with my toddler inside going about 30 miles per hour when suddenly out of no where with No Warning my vehicle beeped rapidly 5 times and as it was beeping it intensely braked itself and/or slowed down immediately while at a speed of about 30 miles per hour. It was as if my car was getting pulled backwards and immediately slowing down I had no control of my vehicle. I was driving 30 miles per hour but I had No Control Of my vehicle, Not until the vehicle was finished pulling all the way back and slowing down to about 5-10 miles per hour from 30. I had no warnings at all and at the times there were no vehicles directly in front or on the side of me. I feared for my daughters life and safety because we were on a busy road and just felt in the moment we were going to get hit from behind because my vehicle was out of my control it had a mind of its own, I couldn’t control it cuz it’s like it braked it self and at a speed of 30 it pulled back. I’m scared to drive this car now. I brought it for my growing family but it’s a danger to me and my family as well as other vehicles driving around or besides me; for these reasons I don’t trust nor want this vehicle no more. What component or system failed or malfunctioned? I believe the auto breaks/ emergency break sensors failed me How was your safety or the safety of others put at risk? My safety and my toddlers safety was put at risk because we coulda got into a really bad accident injuring ourselves as well as others because the car dropped its speed and dragged and/or pulled my vehicle back intensely without warning. Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure? No, I received no warnings prior to incident nor during or after incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519603April 29, 2023
POWER TRAIN
I have just purchased the car and have not driven it over 100 miles, and when the car heated up, it would not shift out of first gear. I took it to the Nissan dealership because when I called them they said there is a known issue with this CVT transmission and Nissan is replacing or repairing them at no charge. They inspected the car, and since there were no error codes they informed me that they could not do anything for me. The car cannot be driven and I do not know what to do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519322April 27, 2023
AIR BAGS
The contact owns a 2014 Nissan Rogue. The contact stated that after starting the vehicle, the front passenger’s side air bag warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the OCS Electronic Control Unit (ECU) needed to be replaced. The contact became aware of NHTSA Campaign Number: 16V244000 (Air Bags); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519246April 27, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
My son was driving my wife's 2019 Rogue in dry and clear weather when the brake warning system started beeping and braking at about 20 MPH and about 20 feet from the car in front of him, as soon as the beeping started he pressed on the brake pedal as hard as he could. As he did this the brake pedal went completely to the floor and brake system did not stop or slow down at all, allowing him to hit the vehicle in front of him. I have taken it to State Line Nissan in Rhode Island to have it inspected, they said they could find nothing wrong with it. I also contacted Nissan Consumer complaint department and got a negative response from someone telling me how good they are at their job after I explained to them what happened. They kept telling me I was changing my story. They also told me according to the manual that is normal and told me they we're sending it back to my insurance company with a pompus attitude. I have talked to a Nissan teaching technician that teaches the mechanics and was told that is not supposed to happen and anyone who tells me otherwise does not know what they are talking about. Prior to this, about a week before, State Line Nissan had done a brake system flush while changing the oil. I feel that I am not the only one who has had this problem. Does the NHTSA ID# 22V549000 issued July7, 2022 affect this vehicle? I would like to get to the bottom of this, the vehicle is drivable but might not pass inspection next month as I have not had it repaired yet.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11519007April 26, 2023
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2019 Nissan Rogue. The contact stated that while driving approximately 25 MPH, the vehicle lost motive power and stalled. The vehicle failed to restart. During the failure, the "Maintenance Malfunction" message was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519076April 26, 2023
SEAT BELTS, ELECTRICAL SYSTEM
My passenger side warning light stays on continuously, even when someone is using it. I've ask dealership several times and last time they finally checked and said that something to do wiring and that if I had a crash that either airbags will deploy. And that it will cost me almost 3000.00 to fix. Is this something that is part of a recall that can be fixed? Without me paying for? That requires alot of money out of my pocket that I don't have. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518936April 25, 2023
ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Rouge. The contact stated while stopped at a red light, the vehicle lost motive power and stalled. The vehicle was taken to a dealer where it was diagnosed that an unknown part needed to be replaced. The vehicle was not repaired. The failure was reported to the manufacturer, who suggested the contact proceed with taking the vehicle to a dealer. The failure mileage was approximately 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518761April 24, 2023
ELECTRICAL SYSTEM
The contact owns a 2019 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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