Nissan Rogue Complaints

7,429 consumer complaints on file.

#11517262April 16, 2023
UNKNOWN OR OTHER
After driving the vehicle, we’ll notice a gas smell coming from the car when parked in the garage. There is no leak or any issues with the vehicle running. Sometimes the odor is minimal and sometimes very strong. Nissan has reported awareness of this and is looking for a fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517188April 15, 2023
UNKNOWN OR OTHER
Car unexpectedly stopped during highway speeds, with no warning. Car went from 75mph to 0mph. Driver barely had time to be able to pull off to the side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516989April 14, 2023
UNKNOWN OR OTHER
Manufacturing defects caused cabin flood on passenger side. Water leak from windshield/headliner defect/seal not properly installed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516835April 13, 2023
AIR BAGS
Vehicle was involved in crash on 4/11/2023. the vehicle left the right side of the road, driver overcorrected and lost control of vehicle and vehicle flipped 3 times before ending up on the roof, slid into an embankment on opposite side of the road which sent it airborne back into the highway. the vehicle is a complete loss, damage all the way around the car, all glass except drivers side window was busted out, front end was 60 yards down the road, motor mounts broke and motor moved, wheels broken, doors were moved and crushed in spots, roof and frame bent, etc. Driver lived thankfully. The major problem is that all the airbags deployed (curtain bags all the way around, both seat airbags) EXCEPT the steering wheel airbag and the passenger dash air bag. These are the 2 major airbags that should have deployed ina collision like this. I want Nissan to investigate why these did not employ.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11516836April 13, 2023
ENGINE
The contact owns a 2018 Nissan Rogue. The contact stated while starting the vehicle, she heard an abnormal sound and saw black smoke coming the rear of the vehicle. The contact stated no warning light was illuminated. The contact stated that the abnormal sound had progressed. The contact took the vehicle to an independent mechanic and was informed that an oil change and filter replacement was needed. The vehicle was repaired but continued to experience failure. The contact took the vehicle to the local dealer on March 31, 2022, where it was diagnosed with needing an oil change and filter replacement. The vehicle was repaired but continued to experience the failure with the check engine warning light illuminated. The contact took the vehicle to the local dealer again on April 5, 2022, where it was diagnosed with needing brake service and other unknown repairs. The vehicle was repaired; but continued to experience the failure. The vehicle was repaired but the engine seized on January 19, 2023. The contact was not drivable. The contact towed the vehicle to another independent mechanic, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The contact stated that the vehicle was able to restart. The manufacturer had not been informed of the failure. The failure mileage was 29,574.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516928April 13, 2023
AIR BAGS
The contact owned a 2017 Nissan Rogue. The contact stated that while her son was driving at 70 MPH, he was rear-ended by another vehicle which caused him to crash into the vehicle in front of him. The air bags did not deploy upon impact. Her son was taken to the hospital where he was treated for multiple injuries to his head, both legs, both wrists, and back. The whereabouts of the other drivers were unknown. A police report was filed. The vehicle was towed to an independent tow lot where it was deemed a total loss. The dealer nor the manufacturer had been notified of the failure. The vehicle was destroyed. The failure mileage was approximately 110,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11516501April 11, 2023
SERVICE BRAKES, STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
•When Starting vehicle makes a loud noise. •Dashboard where the GPS/Radio is turned off. •Speaker static •While driving the vehicle you hear how loud the engine is •Vehicle jerks •Steering wheel does not get hot. •Seat warmer either does not get hot or when it does, the temperature does not stay consistent and turns off. •Going in reverse or turning the steering wheel to go in a certain direction made a squeaking sound. •CarPlay function not working consistently. •GPS loses signal The lights are turned on rear automatic braking indicator, power steering malfunction warning light, brake support warning light, check engine light. Informed dealership about the lights in January 2023. Mechanic did not take a look at it. This month April 2023, my vehicle stopped suddenly without me pressing my brakes. Nothing was around the vehicle for it make it want to stop suddenly. Dealership for all other issues have been informed about each issues starting approximately 2 weeks after I purchased the vehicle, June 2022. Dealership states they cannot reproduce the issue and only changed the speaker and radio. Speaker and radio still giving issues. *The date listed below for incident date, is the first service appointment that the vehicle was taken in for the issues. No accident at this time to report an incident date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516546April 11, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Liftgate malfunction. Liftgate of vehicle was found open when entering our garage despite previous night it being utilized and closed. I pressed the button on the liftgate to close the liftgate and both my husband and I witnessed it closing and heard the usual "click" sound that liftgate had closed completely. We entered the vehicle, and my husband started the vehicle. As he was slowly moving forward out of the garage, we suddenly heard beeping and the liftgate was opening without warning, hitting the top of the garage, causing the rear glass in the liftgate to shatter and damage to the rear wiper and liftgate paint. The plastic inner cover came off also. My husband moved the car to the street to clean out the class from the back, closed the liftgate and a few minutes later it rose again automatically without warning. When we brought the vehicle in for repair we mentioned what had occurred and asked that it be checked for accurate operation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516547April 11, 2023
ELECTRICAL SYSTEM, POWER TRAIN
⚠️ Warning Alert continues to display on dashboard after several months of recently purchasing my vehicle for “Check position of shift lever”. The dealership had the vehicle for an entire week but failed to fix the issue. Now continues to inform me that they are waiting on a part to come in but that I can continue to drive my car without it being repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516474April 11, 2023
UNKNOWN OR OTHER
we were driving west on i26 in nc, when the engine failure light came on, the car bucked and would not go. pulled off road, car did power up but would not go. if this had happened 6 miles later we would have been in constuction with cement barriers on both sides and unable to pull over. semi trucks were going 70 miles an hr and unable to stop. we, along with many other people would have been killed. car was towed to nissan dealership in hendersonville nc. the faulty part was the throttle body in my 2023 nissan rogue with 1400 miles on it. the head mechanic said they just fixed an identical car with same mileage 2 hrs earlier with same problem. also he said they have done this several times before. its been a week now and my car stills sits there because they are unable to find the part. My assumption is they cant get the part because so many cars have failed. now they need to put the same flawed part back on my car to fix it. i am scared to death to drive it. please recall this vehicle asap before many people are killed or hurt. thanks , trying to prevent deaths ,injuries and pain
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516240April 10, 2023
AIR BAGS
My air bag light was on, so I took it in and they said that it was an umbrella that was the problem which I have never heard of. So now I can't put anything in the back seat. After that the light kept going on and off now it's on all the time. So they said that it would cost me thousands of dollars to fix. I think it's a line so they don't have to fix it. My rogue is 2017 and only has 20000 miles.I think there's a problem with the air bags lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516269April 10, 2023
STRUCTURE
The contact owns a 2019 Nissan Rogue. The contact stated that upon his wife entering the vehicle, she noticed that water had flooded the front driver’s and passenger’s side floor. The contact stated that upon inspecting the vehicle, he could not determine how the water had entered the vehicle. The vehicle was not diagnosed or repaired. The contact then stated that upon research, he found TSB: BT14-023A. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516075April 8, 2023
FUEL/PROPULSION SYSTEM
Another night of leaving my new car outside instead of in garage because of the gas smell. I believe it is very dangerous and I have family staying with me. I’m scared it could start a fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515942April 7, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The automatic braking system engaged four times randomly on 4/4 and 4/5/23 while driving on us hwy 70 in Nashville TN. There were no obstructions nearby when this occurred. Two of the incidents occurred while traveling approximately 45 to 50 mph almost resulting in a rear end collision from the driver behind. The other two incidents occurred at slower speeds making the vehicle almost impossible to drive. This was a significant safety concern since it occurred without warning. The Rogue is currently at action nissan in Nashville for diagnosis.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516033April 7, 2023
POWER TRAIN
On June 25, 2013, I purchased a 2013 Rogue. Within 17 months I experienced transmission problems. I had 2 mechanics test drive the Rogue and both said to bring the vehicle back to the dealership and have the transmission checked - which I did. The dealer said he saw no problem, but the vehicle kept making noise and hesitated to accelerate and I kept complaining to the dealer (East Coast Nissan) located in Englewood Cliffs, NJ, who has now been out of business for a few years. I went to Riverside Nissan in Hackensack, NJ. All I got from the dealership was they would do a maintenance check and if there was a problem it would show up. They found nothing wrong. I took the vehicle to my mechanic, and he said to bring it back to the dealer. Now, after almost 10 years of owning the Rogue, Riverside Nissan found what I have been complaining about for over 9 years. The problem took a week to find because the problem was sporadic. I should not have to pay the charges for repairs because the problem has occurred many times over the last 9 years. I have attached the e-mail from Riverside Nissan showing what is wrong with my Rogue. The vehicle has only approximately 60,000 miles (6,000 to 7,000 a year) and has been continually maintained so I should not have had a problem except my Rogue had faulty parts from the start and the repair should be covered by Nissan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516032April 7, 2023
ENGINE, UNKNOWN OR OTHER
The smell of gas fumes was inside and outside of the car. I took a CO2 blood test and the CO2 levels came back high. The dealership said a recall was coming out soon. The vehicle supposedly was looked over by the dealership service manager. This began shortly after I bought the vehicle. Didn’t know it was an issue until I saw a lawsuit against the company regarding this matter.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11515948April 7, 2023
ELECTRICAL SYSTEM
The contact rented a 2021 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 23V093000 (Electrical System) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515891April 7, 2023
FUEL/PROPULSION SYSTEM
Once I park my car in garage after a while my whole garage smells like gas. This started the end of March being an issue. The car has 1212 miles Tonight I backed it out of garage because the smell was so strong. I do have an appointment with Billion Dealership on April 15th hoping to resolve the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515534April 5, 2023
AIR BAGS, SEATS
The contact owns a 2008 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that a seat replacement was needed. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the repairs were not covered under warranty. The failure mileage was approximately 95,117.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515695April 5, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While driving, alarm on car just started horn blowing and all hazzard lights began to flash. This happened on a second occasion that after parking car, the alarms and lights went off when door was opened to get out. The third occurrence lights and horn began blowing while parked. Was unable to get it to stop Drove it home with all horns and lights flashing. On the first occurrence the sudden blowing, non stop of horn and all hazard lights flashing startled me, the driver, and I frantically searched for a place to pull over It took over 15 minutes before it stopped flashing and blowing. Each episode was sudden and unexpected. No buttons keys etc had been touched during these episodes, except the opening of the door during 1 previously mentioned time. I do not know if it is an electrical issue or component issue. But car definitely is being taken to the shop, which leaves me hunting transportation until something can be figured out. I had a disabled individual in the care with me that caused a fear and anxiety with him. He was riding in the back seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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