Nissan Murano Complaints

5,967 consumer complaints on file.

#11091628May 3, 2018
SUSPENSION
WAS DRIVING STRAIGHT ON HWY GOING 70 MPH WHEN I WENT OVER A NORMAL HWY BUMP, FELT A SNAP AND COULD FEEL THE BACK OF THE CAR FISHTAIL. THIS FISHTAILING OCCURRED A FEW DAYS. WAS ABLE TO GET IT TO THE DEALER WHERE IT WAS DETERMINED THAT THE REAR SUBFRAME HAD RUSTED AND BROKE. REPAIRS WERE $3-4K FOR A NEW SUBFRAME AND LABOR AND THE CAR WAS UNSAFE TO DRIVE. FILED COMPLAINT WITH NISSAN. ALSO THE BRAND NEW TIRES THAT WERE PUT ON AT 110K MILES NOW NEED TO BE REPLACED DUE TO THE 4 DAYS OF WEAR BECAUSE OF THE SUSPENSION ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091142May 1, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING MY KIDS TO SCHOOL THIS MORNING, I LOST ALL ACCELERATION IN THE MIDDLE OF A BUSY ROAD UNABLE TO MOVE, DRIVE ANYTHING. I TURNED THE CAR ON AND OFF TO TRY TO MOVE THE CAR FROM THE MIDDLE OF THE ROAD, I COULD ONLY REVERSE. WHEN IN DRIVE I ITS AS IF IT WERE IN NEUTRAL. THE BATTERY, BRAKE LIGHT AND CHECK ENGINE LIGHT ALL CAME ON AT ONCE. THEY WERE NOT ON PRIOR TO THIS HAPPENING. CLEARLY THIS IS SOME SORT OF MALFUNCTION WITH IN NISSAN. I READ MULTIPLE PEOPLE HAVING THE SAME ISSUES AS ME AND I PLAN TO MAKE THIS KNOWN. IF I HAD BEEN ON THE HIGHWAY WHEN THIS HAPPENED WITH MY KIDS IN THE CAR WE WOULD ALL BE DEAD THIS IS A SERIOUS ISSUES AND IT NEEDS TO BE ADDRESSED CLEARLY THERE IS SOME SORT OF AND ISSUES WHERE NISSAN HAS A RECALL OR SOMETHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091163May 1, 2018
AIR BAGS
PASSENGER SEAT WARNING LIGHT IS ON ALL THE TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091271May 1, 2018
SERVICE BRAKES
BRAKES TRAVEL TO FAR MAKING BRAKING QUESTIONABLE. SEVERAL TIMES WRECKS HAVE ALMOST OCCURRED. VEHICLE IS SIGNIFICANTLY HARDER TO BRAKE SAFELY WHEN TRYING TO STOP FROM HIGHER RATES OF SPEED. BRAKE PEDAL TRAVELS LITERALLY TO THE FLOOR BOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091011April 30, 2018
AIR BAGS
PASSENGER SIDE AIRBAG LIGHT IS CONTINUOUSLY BLINKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090420April 27, 2018
AIR BAGS
MY AIRBAG LIGHT ON THE DASH IS FLASHING. INDICATING THAT THE AIRBAG SYSTEM MAYBE FAULTY NISSAN WANTS $120. FOR A DIAGNOSTIC TEST OF THE SYSTEM. THIS CAR IS A 2009 MURANO AND ONLY 47,000. MILES NO ACCIDENT OR ANYTHING TO CAUSE THE LIGHT TO GO ON. IN ALL MY YEARS AND CARS I HAVE NEVER HAD A AIRBAG LIGHT GO ON FOR NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090212April 26, 2018
SERVICE BRAKES
WHILE DRIVING THE BRAKE PEDAL WILL RANDOMLY LOSE PRESSURE AND GO ALL THE WAY DOWN TO THE FIREWALL WHEN TRYING TO SLOW DOWN OR STOP WHICH RESULTS IN THE VEHICLE FAILING TO STOP. IT APPEARS TO ONLY BE HAPPENING AT SPEEDS OF 45 MPH OR LESS. THIS HAS BEEN HAPPENING FOR ABOUT 30-45 DAYS NOW ARE IS BECOMING MORE FREQUENT NOW OCCURRING AT LEAST ONCE EVERY 3-4 DAYS. WHEN THIS 1ST STARTED I WAS ADVISED THAT IT MAY BE DUE TO LOW BRAKE PADS AND UNDER SPEC ROTORS SO WE REPLACED THE ROTORS AND PADS ON ALL 4 WHEELS AND BLEED THE BRAKES TO ENSURE THERE WAS NO AIR TRAPPED IN THE LINES HOWEVER THIS DID NOT FIX THE ISSUE. THERE IS NO LOSS OF BRAKE FLUID AND ALL OF THE BRAKE LINES ARE IN GREAT SHAPE. WE ARE THE 2ND OWNERS OF THE VEHICLE AND PURCHASED IT WITH ABOUT 30K MILES ON IT IN 2012 AND IT NOW HAS 70K MILES ON IT. THIS IS MY WIFE'S CAR AND DRIVES MY 2 YOUNG CHILDREN AROUND IN IT AND WE NO LONGER FEEL SAFE USING IT AS YESTERDAY SHE COULD NOT STOP THE CAR TRYING TO TURN INTO THE YMCA PARKING LOT AND SHE COULDN'T STOP! LUCKILY THERE WAS NO-ONE IN FRONT OF HER AS SHE WOULD HAVE SLAMMED INTO THEM. I DON'T FEEL COMFORTABLE SELLING OR TRADING THE CAR SINCE THIS IS APPARENTLY AN ISSUE THAT MULTIPLE OTHER PEOPLE ARE HAVING ISSUES WITH THAT DEALERS CAN'T FIGURE OUT AND I DON'T FEEL COMFORTABLE PASSING THIS DANGEROUS SITUATION ON TO SOMEONE ELSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090056April 25, 2018
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE WOBBLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FRAME CRADLE WAS RUSTED AND THE REAR FRAME CRADLE NEEDED TO BE REPLACED. THE MECHANIC INFORMED THE CONTACT OF THE COMPLAINTS THEY HAD RECEIVED PERTAINING TO THE STRUCTURE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (COCHRAN NISSAN, 3355 WILLIAM PENN HWY, PITTSBURGH, PA 15238), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 30979030. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 90,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089827April 24, 2018
STRUCTURE:BODY
TAKATA RECALL LOUD RATTLING NOISE COMING FROM UNDERNEATH MY MURANO WHICH SOUNDED PRETTY BAD WHEN YOU WENT OVER ANY BUMPS. ACTUALLY UNSAFE TO DRIVE AS THEY FOUND SO MUCH RUST AND CORROSION ON THE SUBFRAME. REAR PASSENGER SIDE SUBFRAME HAS A CRACK IN IT AND UNTIL THEY TAKE IT APART THEY DO NOT EVEN KNOW IF THERE IS MORE CRACKS, ETC SINCE THERE IS SO MUCH CORROSION. CAR ONLY HAS 112,000 MILES AND IN SUCH GOOD CONDITION OTHERWISE THAT IT LOOKS 4 YEARS OLD INSTEAD OF 9 YEARS OLD. NISSAN TECHNICIAN SAID IT ISN'T UNUSUAL IN THAT YEAR MURANO AS THEY MADE THE FRAME WITH THESE SMALL HOLES THROUGHOUT THE DESIGN WHICH IN THE NORTHEAST ALL THE WATER AND SALT GETS INTO AND SETTLES IN THERE WHICH THEN CORRODES AWAY AT THE FRAME. YOU CAN ACTUALLY SEE NOW IF YOU STAND BEHIND THE VEHICLE IT SLIGHTLY LEANING TO THE RIGHT AND THE REAR TIRE BOWING OUT. 4K TO FIX CAR WHICH IS TOTALLY RIDICULOUS AND NOT WORTH IT FOR A 9 YEAR OLD CAR. THIS POOR DESIGN OF THE SUBFRAME BY NISSAN SHOULD NEVER HAVE HAPPENED AS IT IS TOTALLY UNSAFE, AND I AM OUT THOUSANDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089952April 24, 2018
SERVICE BRAKES, VEHICLE SPEED CONTROL
THE ISSUE IS WHEN THE ANTI-LOCK BRAKES ARE ENGAGED. AFTER THEY ARE ENGAGED THE BREAK PRESSURE IMMEDIATELY GOES SOFT AND THE BRAKE PEDAL GOES TO THE FLOOR WITH NO BREAKS. I HAVE REPORTED THIS FOR THE PAST 2 YEARS AND THE NISSAN DEALERSHIP TELLS ME THAT THEY CANNOT REPRODUCE THE EFFECT AND THAT THEY ARE FINE. IT ONLY SEEMS TO HAPPEN IN THE WINTER MONTHS WHEN ITS COLD. I HAVE TO PULL TO THE SIDE OF THE ROAD AND SHUT THE CAR DOWN AND RESTART AGAIN. IT SEEMS TO RESET THE ANTI-LOCK BRAKE SYSTEM. IVE NOTICED THERE IS AN INVESTIGATION GOING ON AND WANTED TO REPORT WHAT I HAVE FOUND AS WELL. THE LATEST HAPPENED WHEN I WAS SLOWING DOWN AT A STOP SIGN AND HIT AN ICY PATCH WHICH THEN THE ANTILOCK BRAKE RUMBLED ENGAGING IT. AFTER I FINALLY STOPPED HALF WAY INTO THE INTERSECTION THE BRAKE PEDAL WENT TO THE FLOOR WITH NO BRAKE PRESSURE WHAT SO EVER....I GUIDED THE CAR TO THE SIDE AND SAT FOR ABOUT 15 MINUTES AND SHUT DOWN AND RESTARTED THE CAR BEFORE BRAKES CAME BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089982April 24, 2018
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
MY CAR THAT HAD LESS THAN 60,000 MILES ON IT HAS HAD TO HAVE THE ANTILOCK BRAKE SYSTEM REPLACED, THE TRANSMISSION REPLACED, THE LEATHER SEATS HAVE TEARS ON BOTH SIDES OF THE REAR SEAT, THE WINDSHIELD HAS OVER A DOZEN CHIPS IN IT AND MOST RECENTLY, WHEN DRIVING, MY GAS GAUGE WENT TO EMPTY ALTHOUGH I HAD JUST FILLED IT UP LESS THAN 16 HOURS EARLIER AND HAD NOT DONE ANY DRIVING. I PULLED OVER ON THE SIDE OF THE HIGHWAY, TURNED MY CAR OFF AND BACK ON AND THE GAUGE RESET ITSELF. MY CAR IS NOW OUT OF WARRANTY AND I'M WAITING FOR THE NEXT MAJOR THING TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089696April 23, 2018
SERVICE BRAKES
WHILE DRIVING MY CAR THIS MORNING MY BRAKES WENT ALMOST TO THE FLOOR BEFORE I COULD STOP THE CAR IN THE MIDDLE OF AN INTERSECTION. (SOFT BRAKE PEDAL). I WAS LUCKY I WAS NOT HIT BY A CAR. THIS HAS HAPPENED BEFORE. I RECENTLY FOUND OUT THAT THERE ARE MORE THAN 110,000 PEOPLE COMPLAINING ABOUT THIS ISSUE AND HAVING TO PAY A LOT OF MONEY TO TRY AND FIND THE PROBLEM TO NO AVAIL. NISSAN HAS TO KNOW ABOUT IT BUT WILL NOT ADDRESS THIS ISSUE. DOES IT TAKE PEOPLE SERIOUSLY GETTING HURT OR DYING TO GET THE ATTENTION OF THIS ISSUE? THIS ISSUE IS CONSIDERED A MATTER OF LIFE AND DEATH. WHO DO WE GO TO? DEALERS SAY THEY DON'T KNOW WHAT TO DO TO FIX IT AND NISSAN DENIES THIS IS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088969April 19, 2018
AIR BAGS
TAKATA INFLATORS, THIS COMPLAINT MAY BE RELATED TO THE PREVIOUS RECALLS BUT I AM NOT AN EXPERT. I'D LIKE TO HAVE THE AIRBAGS NOT DEFLATING IN AN ACCIDENT WHERE THERE WAS SIGNIFICANT DAMAGE TO THE PASSENGER FRONT OF MY VEHICLE WHILE TRAVELING AT ABOUT 30MPH. I WAS TRAVELING ON A CITY ROAD WHEN ANOTHER VEHICLE TURNED LEFT FROM THE RIGHT LANE CAUSING ME TO SLAM ON BRAKES AND OUR VEHICLES COLLIDED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11088900April 18, 2018
AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
CAR LOSES POWER WHILE DRIVING. CODES P1700 AND C1210 POP UP IN COMPUTER. NO ONE CAN TELL ME WHAT IS WRONG. AIRBAG LIGHT IS ON. NO ONE CAN TURN IT OFF OR TELL ME IF IT WILL WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088670April 17, 2018
SERVICE BRAKES, UNKNOWN OR OTHER
BRAKE PEDAL NEEDS TO GO DOWN TO THE FLOOR IN ORDER TO STOP. I WAS DRIVING ON A NEIGHBORHOOD STREET APPLIED BRAKES AHEAD OF A STOP SIGN BEFORE ENTERING A 2 LANE GEORGETOWN RD. HIGHWAY. ZIP 28469 TO MAKE A RIGHT TURN. WHEN APPROACHING NEXT LIGHT 1 MILE AWAY I WAS AFRAID THE BRAKES WOULD FAIL. . BRAKES WENT BACK TO NORMAL NOW. STILL DO NOT TRUST CAR. YESTERDAY, APRIL 16, 2018AS CHECKED BY CAR REPAIR BUSINESS AND SAID THE ABS COMPUTER ACTIVATOR WAS NOT WORKING. NISSSAN WOULD NOT LET HIM ACCESS ABS COMPUTER T0O RESET NUMBERS. THIS IS VERY EXPENSIVE TO REPAIR AND SHOULD NOT BE A PROBLEM. I AM SCARED TO DRIVE THIS CAR. READ THIS HAS BEEN INVESTIGATED SINCE MAY 2017. IS THERE A RECALL ON 2009 NISSAN MURANO YET? PLEASE CONTACT US ABOUT YOUR INVESTIGATION RESULTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088705April 17, 2018
SEATS, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* THE CONTACT OWNS A 2016 NISSAN MURANO. THE CONTACT STATED THAT THE PASSENGER SEAT HEATER FAILED TO OPERATE WHEN ACTIVATED. THE VEHICLE WAS TAKEN TO CAPITAL NISSAN (5501 MARKET ST, WILMINGTON, NC 28405, (910) 392-4300) WHERE IT WAS DIAGNOSED THAT THE SEAT HEATER SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AS THE CONTACT WAS LEAVING THE DEALER, THE SWITCH FAILED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE WIRING HARNESS WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 30388450 WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088761April 17, 2018
ENGINE
CAR STALLS WHEN DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084891April 13, 2018
SERVICE BRAKES
I LOSE ABS BREAKING WHEN I RUN OVER A POTHOLE OR SLIDE ON ICE/SNOW. IT OCCURRED TWICE THIS WEEK. ONCE I WAS DRIVING AND I WENT THROUGH A STOP SIGN B/C I COULDN'T COME TO A STOP WITH THE BRAKES PRESSED TO THE FLOOR. A SECOND OCCURRENCE TOOK PLACE FOR MY WIFE WHEN SHE HIT A POTHOLE AND IT TOOK A SIGNIFICANT STOPPING DISTANCE TO COME TO A COMPLETE STOP. ONLY BY SHUTTING OFF THE ENGINE AND RESTARTING THE ENGINE DOES THE ABS SYSTEM AND THEREFORE THE BREAKS WORK AGAIN. THIS HAS OCCURRED OVER THE PAST 12 MONTHS AND WE HAVE HAD A FULL INSPECTION ON MY BRAKE LINING, ABS SYSTEM, FLUID PRESSURE, ETC AND EVERYTHING PASSES. WHAT SHOULD BE DONE TO CORRECT THIS ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084328April 10, 2018
POWER TRAIN
IN 9000 MILES, I'VE HAD THIS OCCUR 3 TIMES. IMMEDIATELY AFTER TURNING - STRAIGHTENING OUT, ACCELERATION WILL NOT KICK IN. I SEE THE RPMS GOING UP AS I AM HITTING THE GAS, BUT THE VEHICLE IS NOT GETTING ANY POWER TO THE WHEELS - I WAS ACTUALLY SLOWING DOWN FROM MY TURN INERTIA. I HAD MY CAR UP TO 5000 RPMS, BUT I WAS STILL ONLY GOING ~25-35 MPH. VERY DANGEROUS IF I PULL INTO TRAFFIC. I HAD MY VEHICLE LOOKED AT BY THE DEALERSHIP, HOWEVER SINCE THERE WERE NO CODES, THEY COULD NOT FIND ANYTHING WRONG. I CONTACTED NISSAN CUSTOMER CARE AND THEY ARE NOT INTERESTED IN TROUBLESHOOTING IF THERE ARE NO CODES. THE DATE LISTED IS APPROXIMATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083970April 9, 2018
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
DRIVING CAME TO A STOP AT A LIGHT CAR DIED. RESTARTED IT, DROVE HOME. CAR WOULDN'T START, REPLACED THE FUEL PUMP. VEHICLE STARTED WAS DRIVING GOT ON THE FREEWAY HAD NO ACCELERATION CONTROL, LOUD KNOCKING NOISE ALL OF A SUDDEN, TURNED AROUND WENT BACK HOME AND BEFORE I GOT TO MY FRONT DOOR THE RADIATOR EXPLODED! THE WHOLE TOP OF IT CRACKED OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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