Nissan Murano Complaints

5,967 consumer complaints on file.

#11101451June 12, 2018
FUEL/PROPULSION SYSTEM
THE FUEL LEVER GUAGE IS INCONSISTENT AND WAY OFF. I PUT A HALF TANK IN AND IT READS EMPTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100760June 10, 2018
SUSPENSION
NOTICED THERE WAS SOMETHING OFF ABOUT MY CAR WHEN MY TIRES LOOKED LIKE THEY WERE TILTING IN. WHEN I HAD IT LOOKED AT THEY NOTICED THAT THE ENTIRE BACK SUSPENSION FRAME WAS COMPLETLY RUSTED OUT AND BROKEN IN TWO PLACES. I WAS TOLD I WAS LUCKY THAT I HADNT LOST THE BACK END ALREADY AND IT WAS ONLY A MATTER OF A TIME OR A BAD BUMP AWAY. MY MECHANIC ADVISED THAT MY TODDLER AND I ARE NOT TO USE THIS VEHICLE DUE TO THE INCREASED POTENTIAL OF A SERIOUS ACCIDENT. AFTER DOING SOME ONLINE RESEARCH I FOUND THIS HAS BEEN A COMMON ISSUE WITH THESE CARS AND WAS SURPRISED THAT THERE WAS NOT A RECALL ON SOMETHING AS FAULTY AND DANGEROUS AS THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100667June 9, 2018
POWER TRAIN, VISIBILITY/WIPER
TRANSMISSION SLIPPING. RPM GOES UP AND DOWN WHEN ACCELERATING. THE ENGINE LIGHT CAME ON WHILE DRIVING. WE TOOK TO MECHANIC AND WERE TOLD SELENOID B ON TRANSMISSION WAS OUT. ALSO BOTH WINDOW VISORS FALL WHEN DRIVING IMPAIRING VISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100626June 8, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
IN THE PAST 2 WEEKS WHILE DRIVING MY CAR, IT RANDOMLY, COMPLETELY SHUTS OFF. I HAVE NO ELECTRICAL ANYTHING. MY CAR WILL START RIGHT BACK UP ONCE I STOP AND TURN THE KEY. THIS HAPPENS SEVERAL TIMES ANYTIME I TRY DRIVING (JUST IN THE PAST COUPLE OF WEEKS) ON THE HIGHWAY 70-80 MPH OR JUST DOWN THE STREET 25-40 MPH AND HAS ALSO HAPPENED TWICE WHEN I AM MAKING A TURN! IT IS SCARY WHEN I LOSE THE ABILITY TO STEER MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100628June 8, 2018
SERVICE BRAKES
WHILE DRIVING HOME FROM WORK ON A CITY STREET I WENT TO SLOW DOWN BY APPLYING THE BRAKES AND HIT A BUMP IN THE ROAD. MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND I HAD TO PUMP THE BRAKES IN ORDER TO STOP. THE BRAKE PEDAL STILL GOES ALL THE WAY TO THE FLOOR EVERY TIME I GO TO STOP AND I HAVE TO PUMP THE BRAKES. THIS HAS HAPPENED MULTIPLE TIMES BUT DURING THE WINTER SO I THOUGHT I JUST HIT SOME ICE AND THE ABS WAS KICKING IN. THERE IS NO ICE ON THE GROUND AND IT'S HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100419June 7, 2018
ELECTRICAL SYSTEM, SUSPENSION
REAR CROSSMEMBER HAS RUSTED CONNECTING CONTROL ARMS. CAUSING SUV TO SLIDE THROUGH CURVES AND EXTREME CAMBER IN REAR TIRES. WEARING OUT NEW TIRES AND ALMOST CAUSING ME TO WRECK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100421June 7, 2018
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
MY 2003 NISSAN MURANO STALLS OUT ON ME WHILE DRIVING, AND MULTIPLE TIMES JUST TODAY 06/07/18 WHILE DRIVING AT A NORMAL SPEED LIMIT, VEHICLE JUST SLOWS DOWN CAUSING ME TO PUT MY HAZARDS. I WAS NOT ABLE TO ACCELERATE. THIS IS A HAZARD FOR MYSELF AND MORE IMPORTANT MY CHILDREN WHO RIDE IN THIS VEHICLE WITH ME. MY VIN# DOES NOT HAVE A RECALL, BUT READING OTHER CONSUMER'S COMMENTS THERE IS A MAJOR ISSUE. IT'S MY HOPE THAT THIS CAN BE RECALLED SO THAT WE THE CONSUMER'S WILL HAVE A PIECE OF MIND AND BE SAFE WHILE DRIVING ON THE ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100123June 6, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
SEVERAL TIMES WHILE DRIVING ON CITY STREETS THE CAR WOULD SHUT DOWN COMPLETELY, WITH NO WARNING HAD TO GET TOWED. WHILE IN DRIVE-THROUGH CAR SHUT DOWN BUT A DELAY THEN RESTARTED. BOUGHT NEW BATTERY, ALTERNATOR AND GOT A TUNE-UP. CURRENTLY THE CAR WILL NOT GO IN BACKWARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100206June 6, 2018
UNKNOWN OR OTHER
I WAS DRIVING ON THE INTERSTATE, WITH NOTHING AROUND MY CAR AND NO OVERHEAD PASSES WHEN THERE WAS AN EXPLOSION, WHICH SOUNDED LIKE A GUN SHOT WITHIN THE CAR. I WAS ABLE TO PULL OFF THE ROAD AND FOUND MY SUN ROOF HAD EXPLODED. FORTUNATELY I DID NOT LOSE CONTROL OF THE CAR SO NO ONE WAS HURT BUT HAD THE SUN ROOF COVER NOT BEEN CLOSED THE OCCUPANTS WOULD HAVE BEEN SERIOUSLY HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100232June 6, 2018
POWER TRAIN
MY 2015 NISSAN MURANO STARTED HAVING SOME TRANSMISSION PROBLEMS AT AROUND 20K MILES. ON LOW REVS SPECIALLY THE TRANSMISSION JERKS AND SHUDDERS. IT'S LIKE IT CAN'T SELECT THE PROPER GEAR AND IT'S A COUPLE GEARS UP FROM WHERE IT SHOULD BE. THE VIBRATION IS VERY ANNOYING AND POTENTIALLY UNSAFE. I TOOK THE CAR TO THE DEALER AND THEY SAID THAT THEY COULD FEEL THE PROBLEM, BUT THAT THERE ARE NO LIGHTS IN THE DASHBOARD. SUGGESTED TO KEEP DRIVING THE CAR UNTIL A SERVICE LIGHT SHOWS UP. I THINK THIS IS UNACCEPTABLE. I WAN TO SELL MY CAR NOW, BUT NO ONE WOULD BUY A CAR THAT SHAKES ON LOW REVS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100010June 5, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 NISSAN MURANO. WHILE REVERSING THE VEHICLE, AN ABNORMAL NOISE WAS HEARD. THE CONTACT STATED THAT THE VEHICLE SHOOK AND THE REAR PASSENGER TIRE FAILED TO MOVE. THE VEHICLE WAS TAKEN TO TISCHER ACURA (3506 LAUREL FORT MEADE ROAD, LAUREL, MD 20724) WHERE IT WAS DIAGNOSED THAT RUST WAS INSIDE THE FUEL INJECTION LINE ALONG WITH A ROCK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE CONTACT WAS AWAITING A CALL BACK FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 186,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099533June 4, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
MY NISSAN MURANO 2009 DIED AS I WAS DRIVING ON EXPRESSWAY, VERY SCARY , EVERYTHING JUST STOPPED , SAYS BATTERY AND ALTERNATOR , REPLACE TWICE BECAUSE IT HAPPENED YET AGAIN WITHIN A CPL OF DAYS, SO NOW THE BRAKE LIGHT AND BATTERY LIGHT ARE ON , ON MY DASHBOARD AND 3 WEEKS WITHOUT MY CAR AND NO IDEA ! I HAVE BEEN ON NUMEROUS FORUMS WITH NO SOLUTION BUT YET THE SAME COMPLAINT , IS NISSAN GOING TO FIX THIS ,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099595June 4, 2018
UNKNOWN OR OTHER
WHILE DRIVING IN MY NEIGHBORHOOD, HAVING JUST BACKED OUT OF MY DRIVEWAY, THE SUNROOF OF MY 2012 NISSAN MURANO SPONTANEOUSLY SHATTERED. I KEEP MY CAR INSIDE A GARAGE AND HAS NEVER BEEN IN ANY MAJOR ACCIDENTS. PER MY AUTO MANUAL, I CALLED NISSAN CONSUMER AFFAIRS AFTER THE INCIDENT AND WAS TOLD TO TAKE MY CAR INTO THE DEALERSHIP. THE SERVICE PERSON STATED IT WAS THE 2ND CALL THAT MORNING RELATED TO THE EXACT SAME PROBLEM. AFTER RESEARCHING ONLINE I FOUND MANY OTHERS HAD EXPERIENCED THE SAME PROBLEM. HOWEVER AFTER A WEEK OF THEM GIVING ME THE RUNAROUND, I WAS TOLD THEY WOULD NOT BE OFFERING ANY ASSISTANCE TO REPAIR THE VEHICLE. THE REPAIR HAS BEEN QUOTED TO BE AROUND $1500. I WILL NEVER BUY FROM NISSAN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098748May 30, 2018
ENGINE, POWER TRAIN, SUSPENSION
WE FIRST STARTED HAVING ISSUES WITH THE IGNITION COILS AND SPARK PLUG GOING BAD, CAUSING OUR CAR TO STOP AND SHAKE. HAD THEM REPLACED AND A MONTH LATER THE CAR STARTED MAKING AN UNGODLY RATTLE NOISE. ALMOST LIKE A LOUD FAN TYPE NOISE. IT GETS LOUDER THE MORE YOU DRIVE IT. THE SEVERAL DIFFERENT SHOPS THAT LOOKED AT IT. ALL SAID THE SAME THING, THE LIFTERS NEEDED TO BE REPLACED AND FAST. AND SAID UNFORTUNATELY IT WAS JUST A MATTER OF TIME. BEFORE MY AXLE AND NAVIGATION SYSTEM WENT OUT MID DRIVE. AND I SHOULD CONTACT YOU BECAUSE THIS WAS NISSAN ISSUE TO FIX. AND THAT WE NEED TO GET RID OF THIS DEATH TRAP. BEFORE IT KILLED ME AND OUR FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098815May 30, 2018
UNKNOWN OR OTHER
TRANSMISSION STEPPING MOTOR - PER THE CHECK ENGINE CODE AT NO PARTICULAR SPEED, GEARS SLIPPING, POPPING INTO GEAR, NO ACCELERATION FROM FROM STOP. SEEMS TO GET WORSE THE FURTHER THE DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097802May 24, 2018
SERVICE BRAKES
2009 NISSAN MURANO, THE BRAKES GOES SOFT AND ALL THE WAY TO THE FLOOR BUT DOES NOT STOP AT ALL! WE HAD MULTIPLE CLOSE CALLS. THE BRAKE PADS WERE REPLACED TWICE, BLED FEW TIMES; GOT THE MASTER CYLINDER CHECKED; MULTIPLE TIMES BY DIFFERENT MECHANICS. THE DEALERSHIP SAID THAT THERE WAS NOTHING WRONG FIRST TIME. LAST TIME THEY DID A BRAKE FLUID FLUSH AND BLED. THAT DIDN'T FIX THE PROBLEM. MY OLD MECHANIC POINTED ME TO ONLINE MULTIPLE COMPLAINTS REGARDING THE SAME EXACT ISSUE. CONTACTED NISSAN TODAY AND THEY DENIED KNOWING ANYTHING ABOUT THIS ISSUE. THERE WILL BE MAJOR FATALITY THAT WILL HAPPEN SOON WITH OVER 120K OF THESE 2009 MODELS BEING ACTIVELY DRIVEN IN THE US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097676May 23, 2018
SEAT BELTS
I CONTACTED PELTIER NISSAN LAST WEEK TO SCHEDULE REPAIR OF THE AUDIBLE ALERT FOR DRIVERS SIDE SEAT BELT. I AM GETTING NO AUDIBLE ALARM WHEN DRIVING DOWN THE ROAD WITHOUT MY SEATBELT HOOKED. I BROUGHT THE CAR IN TODAY, MAY 23, 2018 AND THEY HAD THE CAR FOR OVER 4 HOURS. WHEN THEY CALLED, THE SERVICE PERSONNEL TOLD ME THAT THEY CHECKED OTHER 2018 CARS ON THE LOT AND NONE OF THEM HAD AN AUDIBLE SEATBELT ALERT EITHER, SO THE VEHICLE IS FINE. STATING IT'S NOT SUPPOSED TO 'DING' IF YOU DON'T HOOK YOUR SEATBELT, THAT IT'S ONLY SUPPOSED TO GIVE YOU A VISUAL ALERT. THEY WROTE THIS ON THE REPORT AND WROTE 'NORMAL OPERATION', ' NO ACTION'. WHEN I GOT HOME MY HUSBAND CALLED THE NHTSA TO ASK ABOUT FEDERAL LAW REGARDING THIS, HOWEVER, THE PERSON DIDN'T KNOW THE LAW AND REFERRED US TO CALL NISSAN! (THAT'S SCARY). SO MY HUSBAND CALLED NISSAN MAIN OFFICE, AND THE LADY LOOKED UP THE SPECS AND TOLD US THAT "YES, THE VEHICLE IS SUPPOSED TO HAVE AN AUDIBLE ALERT". WE THEN LOOKED IT UP IN OUR MANUAL, AND THE MANUAL STATES THERE IS AN AUDIBLE AND VISUAL ALERT FOR THE DRIVER AND PASSENGER SIDE WHEN SEATBELT IS NOT HOOKED. THIS IS DISTURBING THAT YOUR AGENT DIDN'T KNOW THE LAW, AND THAT NISSAN HAS EVEN MORE CARS ON THE LOT WITH NO AUDIBLE WARNING. MY CAR DINGS WHEN THE LIGHTS ARE LEFT ON, DOOR IS OPEN, OR KEYS ARE LEFT, BUT THEY THINK IT'S OK THAT IT DOESN'T ALERT ME WHEN I'M ZOOMING DOWN THE HIGHWAY WITH NO SEATBELT ON? I BELIEVE AN INVESTIGATION NEEDS TO BE DONE, AS THIS IS A HUGE SAFETY ISSUE AND LIABILITY ON THEIR PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097698May 23, 2018
UNKNOWN OR OTHER
SUN VISOR ON DRIVER SIDE CONTINUOUSLY FALLS DOWN WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097222May 22, 2018
SERVICE BRAKES
BRAKE PEDAL WOULD, WITHOUT WARNING, LOOSE PRESSURE AND GO ALL THE WAY TO THE FLOOR. COMING TO A NORMAL STOP OR FIRST ENGAGING DRIVE, PEDAL WOULD GO RIGHT TO THE FLOOR AND NO ABILITY TO STOP. THIS WAS INTERMITTENT AND INCONSISTENT. VERY DANGEROUS WITH NO BRAKES. DEALER REPLACED THE ABS ACTUATOR. DEFECTIVE ACTUATOR SEEMS COMMON AND A REAL SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097328May 22, 2018
SERVICE BRAKES
THE AUTOMATIC EMERGENCY BRAKING WARNING LIGHT CAME ON 14 TIMES THROUGHOUT THE DAY WHILE DRIVING. THERE WERE NO OTHER CARS AROUND AND THERE WAS NO APPARENT REASON THAT THE CHIME & WARNING LIGHT SHOULD HAVE COME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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