Nissan Murano Complaints

5,967 consumer complaints on file.

#10214117January 7, 2008
SEATS
I HEARD ABOUT THE BREAKING OF THE DRIVER SEAT, IT JUST HAPPENED TO ME ON MY 2005 NISSAN MURANO. FIRST THE SEAT WOULD BE LOSE LIKE EXCESSIVE MOVEMENT FOR SOME TIME, THEN ALL OF THE SUDDEN IT WILL EVENTUALLY BREAK. *TR I AM ABOUT 250 PONDS AND THAT DOSE NOT SEAM TO BE EXCESSIVE ENOUGH TO BREAK THE BACK BOTTOM CROSS BAR UNDER THE DRIVERS SEAT. (I'M SURE THIS IS A EXPENSIVE REPAIR) THIS WAS VERY DANGEROUS AND SCARY FOR SOMEONE WHO IS UNSUSPECTING OF THIS ISSUE. THANKS FOR READING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214138January 7, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I STOPPED AT A STOPLIGHT AND WHEN IT TURNED GREEN I ATTEMPTED TO PROCEED. THE CAR WOULD NOT MOVE FORWARD .THE CAR BEHIND ME ALMOST RAN INTO ME AND MANY OTHERS STARTED BLOWING THEIR HORN. THE MURANO MOVED ABOUT 6 FEET LIMPING FORWARD SLOWLY THE STOPPED AGAIN. THE LIGHT CHANGED AND I WAS STUCK IN THE MIDDLE OF A 4 LANE ( 2 EACH WAY ) ROAD. IT TOOK ABOUT 5 MINUTES TO GET INTO THE CORRECT LANE AND THE CAR HAD A TOP SPEED OF LESS THEN 10 MPH. I PULLED IN A NON SERVICE GAS STATION AND WENT IN FOR LUNCH. ABOUT 3/4 OF AN HOUR LATER I RETURNED TO THE CAR WHICH RAN FINE..WENT TO THE AIRPORT AND RETURNED ALMOST HOME BEFORE IT HAPPENED AGAIN AT ANOTHER STOPLIGHT. WHILE WAITING FOR THE 2003 MURANO TO MOVE A TRANSPORT BEHIND ME JUMPED THE CURB TO GET AROUND ME AND ALSO GAVE ME THE FINGER. I TOOK THE MURANO INTO A DEALER WHO HAD NEVER HEARD OF THE PROBLEM I MENTIONED ( BUT THEY TOLD ME IT WENT INTO " LIMP MODE" SO I WAS SURE THAT THEY HAD LOTS OF EXPERIENCE WITH THE SPECIFIC PROBLEM. I TOOK THE MURANO IN ON MARCH 9TH AND PICKED IT UP MARCH 15TH AFTER HAVING THE TRANSMISSION REPLACED. ON RETURNED THE MURANO TO THE DEALER ON MONDAY APRIL 9TH I ONCE AGAIN RETURNED TO THE DEALER BECAUSE THE MURANO DID NOT FEEL RIGHT. I ASKED IF THE MECHANIC COULD COME WITH ME AND TEST DRIVE IT. I DROVE ABOUT 4 BLOCKS FROM THE DEALERSHIP AND PULLED OVER TO LET THE MECHANIC DRIVE IT SINCE HE THOUGHT IT WAS JUST FINE. HE GOT BEHIND THE WHEEL AND I NOTICED HE WAS SHIFTING FROM FORWARD TO REVERSE AND BACK AGAIN, THEN HE TOLD ME IT WOULD NOT MOVE. FINALLY IT LIMPED BACK TO THE DEALER WITH 4 WAY LIGHTS FLASHING. THE CUSTOMER SERVICE REP AT VERO US 1 NISSAN - HYUNDI WROTE UP ANOTHER WORK ORDER AND ON APRIL 20TH I PICKED UP THE MURANO WITH A SECOND REPLACEMENT TRANSMISSION IN 25 DAYS. TO THIS DAY NEITHER NISSAN USA OR NISSAN CANADA HAVE ADMITTED THERE IS AN INHERENT SAFETY PROBLEM WITH THE MURANO 2003-2004 CVT TRANSMISSION DUE TO FAILURE AND SHUTDOWN OF THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213834January 6, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DRIVER'S DOOR WILL LOCK INTERMITTENTLY ON ITS OWN. NO OTHER DOORS SO THIS. IT CAUSES A LOT OF INCONVENIENCE AND HAS BEEN A SAFETY ISSUE ON SEVERAL OCCASIONS. SEVERAL TIMES THE CAR WAS NOT LOCKED WHEN I THOUGHT IT WAS BECAUSE I TESTED THE SELF-LOCKED DRIVER'S DOOR. MY NIECE HAS THE EXACT SAME VEHICLE WITH THE SAME PROBLEM. BOTH HER DEALER AND MINE HAVE EACH DENIED THERE IS ANY PROBLEM OR SERVICE BULLETIN WITH THIS ISSUE. I ALSO NOTE THAT ANOTHER PARTY HAS REPORTED THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213795January 5, 2008
SEATS
THE DRIVER'S SEAT SUDDENLY BROKE, WHICH STARTLED ME AND CAUSED ME AND THE SEAT TO LEAN BACK AND TO THE LEFT. THE SEAT SEEMS TO BE ANCHORED ON THE RIGHT, BUT IS LOOSE ON THE BACK LEFT, SO IT NOW ROCKS BACK AND FORTH - ESPECIALLY WHEN CORNERING. I READ ONLINE OF MANY OTHER INSTANCES OF THIS OCCURRING WITH OTHER NISSAN MURANO OWNERS BUT THERE DOES NOT YET SEEM TO BE A RECALL. THERE IS, HOWEVER, A NISSAN TSB OUT ON THIS SUBJECT, #05-043C. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213146December 29, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TRANSMISSION SEIZED UP WITHOUT ANY PRIOR WARNING. I WAS TRAVELING ON INTERSTATE 81 AT ABOUT 65 MILES PER HOUR WHEN I HAD NO POWER. ENGINE WAS WORKING FINE, BUT, AS I FOUND OUT LATER, MY CVT TRANSMISSION HAVE SELF DESTRUCT, DUE TO A CODE SENT FROM THE TCM MODULE. I WAS IN HEAVY TRAFFIC ANY WAS FORTUNATE ENOUGH TO BE ABLE TO GET TO THE SHOULDER OF THE ROAD AND NOT BE INVOLVED IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212501December 21, 2007
ENGINE AND ENGINE COOLING
I HAVE A 2003 MURANO, THAT CONTINUES TO HAVE PERSISTENT PROBLEMS WITH FAILING CAMSHAFT SENSORS. THERE IS A SPECIFIC RECALL THAT COVERS CAMSHAFT AND CRANKSHAFT SENSOR DESIGN ISSUES IN THE 2003 MURANO, BUT NISSAN HAS REFUSED TO COVER THE WORK, SINCE MY VIN DOESN'T FALL WITHIN THE RECALL RANGE. I HAVE EVEN TALKED TO THE VP OF EAST COST CUSTOMER SERVICE, WHO TOLD ME TO REPORT THE PROBLEM TO THE APPROPRIATE GOVERNMENTAL AGENCY. WE HAVE EXPERIENCED ALL THE PROBLEMS THAT ARE DESCRIBED IN THE RECALL MULTIPLE DIFFERENT TIMES OVER THE LAST YEAR. THESE ARE :"SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH." IT ALSO INCLUDES THE CAR STALLING AT 45 MPH FOR MY WIFE ON A DANGEROUS WINDING ROAD. FOR A SMALL WOMEN WITHOUT POWER STEERING OR POWER BRAKES, THIS SITUATION WAS EXTREMELY DANGEROUS. BOTH CAMSHAFT SENSORS HAVE BEEN REPLACED ALREADY, AND ONE OF THEM IS FAILING AGAIN FOR THE THIRD TIME. I HAVE ALREADY SPENT $500, AND IT WILL COST AT LEAST THAT MUCH TO PAY FOR THE CHANGES THAT NISSAN REQUIRES UNDER THE RECALL TO REALLY FIX THE NISSAN DESIGN FLAW. THE MAIN PROBLEM IS THAT NISSAN REFUSES TO FIX THE PROBLEM, EVEN THOUGH IT IS OBVIOUS THAT I HAVE THE EXACT SAME PROBLEMS AS THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212523December 21, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2003 NISSAN MURANO FAILS TO ACCELERATE AFTER HAVING DRIVEN ON THE HIGHWAY AND EXITING AT A STOP LIGHT. THE GAS PEDAL NEEDS TO BE PRESSED DOWN ALMOST TO THE FLOOR BEFORE THE CAR BEGINS TO SLOWLY MOVE AND SOMETIMES THE WHEELS SPIN OUT AND THE CAR WILL IMMEDIATELY ZOOM FORWARD. DRIVING IN STOP & GO TRAFFIC HAS BECOME VERY DANGEROUS BECAUSE TURNING LEFT ALONG WITH NORMAL MOVEMENT THROUGH TRAFFIC HAS BEEN VASTLY SLOWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212067December 17, 2007
SEATS
WHILE I WAS DRIVING ON HIGHWAYI45 NORTH I WANTED TO MOVE MY SEAT BACK THAT WAS WHEN MY SEAT BROKE; I HIT MY HEAD ON THE PASSENGER SIDE WINDOW AND ALMOST HAD AN ACCIDENT TOOK IT THE DEALER AND THEY KNEW EXACTLY WHAT HAD HAPPEN THEY TOLD ME THAT THEY HAVE SERVICE A LOT OF MURANOS FOR THAT SAME REASON. COST 995.00 PLUS TAX. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10210986December 6, 2007
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2005 NISSAN MURANO. THE FIRST TIME IT THE ENGINE FAILED WAS ON MY WAY HOME FROM WORK. I STARTED THE CAR AND IT SHUTTERED A LITTLE, THEN STOPPED. I RESTARTED THE CAR AFTER WAITING A FEW SECONDS AND IT KEPT RUNNING JUST FINE. ON MY WAY HOME, I STOPPED OFF AT A LOCAL STORE TO RUN AN ERRAND. WHEN I ATTEMPTED TO START MY CAR AGAIN, IT SHUTTERED AND SHOOK, THEN SHUT OFF. I ATTEMPTED A SECOND TIME TO START THE CAR, BUT IT WOULDN'T "TURN OVER". THE CAR WAS TOWED TO BROWNS NISSAN OF ARLINGTON IN VIRGINIA, WHERE WE BOUGHT THE VEHICLE 2 YEARS AGO. THEY COULD NOT GET THE CAR STARTED EITHER, PROCEEDED TO PUSH THE CAR INTO THE GARAGE, AND THEN MIRACULOUSLY, IT STARTED UP AS IF NOTHING WAS WRONG! THIS MORNING, MY HUSBAND WENT TO START THE CAR FOR ME BECAUSE IT WAS COLD AND THE ENGINE FAILED AGAIN. WE PLAN TO CALL THE DEALERSHIP, AS THEY HAVE PROMISED TO INCUR ANY TOWING COSTS IN ORDER TO GET THE CAR INTO THE SHOP. REGARDLESS, WE ARE TAKING IT BACK, EVEN IF WE CAN GET IT TO START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210546November 27, 2007
SERVICE BRAKES, HYDRAULIC
2004 NISSAN MURANO WITH BAD BRAKE REPAIR. CONSUMER STATED THAT THE BRAKES WERE MORE NOISY AFTER THE REPAIR THEN WHEN THE VEHICLE WENT IN FOR REPAIR. DEALER NOR THE MANUFACTURER WILL RETURN HER CALLS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210068November 27, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, SEATS
11/27/07 PROBLEM: AIR BAG LIGHT FLASHING. (TWO OCCURRENCES) DIAGNOSTIC CONDUCTED 11/25/07 AND 11/27/07. AT THE FIRST SERVICE DEALER COULD NOT DETERMINE DIAGNOSTIC CODES AND I WAS ASKED TO BRING VEHICLE IN 11/27/07 A COMPLETE DIAGNOSTIC WAS CONDUCTED. ACCORDING TO DEALERSHIP DIAGNOSTIC CODES THE PASSENGER SIDE SEAT NEEDS TO BE REPLACED WITH COSTS EXCEEDING $1000. THE SEATS, THUS FAR APPEAR TO BE IN TACK. WHAT DOES SEAT CUSHION HAVE TO DO WITH AIRBAG OR ITS SENSOR? THE VEHICLE IS LESS THAN YEARS 2 YEARS NEW WITH APPROX. 51,000 MILES. CONCERNS: VEHICLE SAFETY AND PROPER DEPLOYMENT OF AIRBAGS. I WAS INFORMED BY DEALERSHIP THAT THIS IS COMMON IN MURANOS AND PATHFINDERS. IF SO, WHY HASN'T THERE BEEN A RECALL W/O COSTS TO CONSUMER. AFTER REVIEWING SIMILAR COMPLAINTS SUBMITTED BY OTHER CONSUMERS, IT APPEARS TO ME THAT SAFETY CONCERNS EXISTS INCLUDING BUT NOT LIMITED TO THE RISKS OF INJURY TO A PASSENGER. IN ADDITION, THE ACTUAL CAUSE AND FINAL REPAIR RESOLUTION REMAINS UNKNOWN AND UNRESOLVED. (SEE OTHER CONSUMER COMPLAINT NO. 10208537) IT IS NOT A COINCIDENCE THAT MY VEHICLE'S AIRBAG INDICATOR FAILED AROUND THE SAME MILEAGE AS THE OTHER. WHO IS TO SAY THAT THE AIRBAG WILL NOT MALFUNCTION IN CASE OF ACCIDENT? (PLEASE ALSO SEE CONSUMER COMPLAINT NO 10199625 & C.C. NO. 10196794) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210106November 27, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
I HAVE OWNED MY NISSAN MURANO 2003 FOR ABOUT TWO YEARS AND A FEW MONTHS AGO IT STARTED TO HESITATE WHILE I WAS IN STOP AND GO TRAFFIC. I LEARNED THAT BY TURNING THE CAR OFF FOR A FEW SECONDS THE PROBLEM WOULD GO AWAY. THEN LAST WEEK, MY TRANSMISSION STARTED TO MAKE A STRANGE NOISE AND WHEN I WENT TO GET MY CAR FIXED...MY MECHANIC SAID THAT THE CVT NEEDED TO BE REPLACED AND THAT NISSAN IS THE ONLY ONE THAT CAN FIX IT. THE CVT IS DESTROYED AFTER 110K MILES AND WITH IT'S DEMISE IT TOOK OUR AND DESTROYED THE TRANSFER CASE TOTALING $7200 TO FIX. WHILE LOOKING AT THE CONSUMER REPORTS FOR THIS VEHICLE...IT LOOKS AS IF I AM NOT ALONE IN THIS SITUATION AND THAT NISSAN HAS TURNED THEIR BACKS ON THIS INITIAL PRODUCT BY NOT ACKNOWLEDGING THE DESIGN FLAWS AND CHRONIC PROBLEMS WITH THIS NEW CVT TECHNOLOGY. I AM CURRENTLY WAITING FOR NISSAN TO STEP UP TO THE PLATE AND MAKE THIS RIGHT BUT IF HISTORY AND THE CORRESPONDENCE WITH OTHER MURANO OWNERS...I AM NOT GOING TO BE SATISFIED WITH NISSAN'S STANCE. I WOULD LIKE TO HELP INITIATE A CLASS ACTION AGAINST NISSAN FOR BOTH THE COST TO FIX THIS KNOWN PROBLEM AND THE FRUSTRATION THIS VEHICLE HAS GIVEN ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209892November 26, 2007
SEATS
I WAS PARKED AT WORK AND WAS GETTING OUT OF MY CAR WHEN THERE WAS A LOUD POP NOISE. AT THAT TIME THE DRIVERS SEAT DROPPED ON THE BACK LEFT CORNER. MY FRIEND WAS PARKING BESIDE AND ASKED WHAT THE NOISE WAS. WHEN YOU SAT IN THE SEAT IT DROPPED BACKWARDS TO THE LEFT. I CALLED AND MADE A APPOINTMENT WITH LAKE NISSAN-LEESBURG FLORIDA. DRIVING THIS VEHICLE WAS VERY SCARY BECAUSE EVERYTIME YOU HIT A BUMP IT THROUGH YOU BACKWARDS. I FELT IT WAS A SAFETY ISSUE. THEY SAID THE WHOLE RACK ASSEMBLY HAD TO BE REPLACED $689.95 AND OF COURSE I HAD NO WARRANTY LEFT (2003 MODEL) THEY DIDN'T THINK IT WAS A SAFETY ISSUE. I HAD CONTACTED OTHER NISSAN DEALERS AND THEY THOUGHT IT WAS A ISSUE AND THAT THIS SAME THING HAD HAPPENED BEFORE TO OTHER MURANOS. IF I HAD OF BEEN DRIVING THIS VEHICLE I KNOW THAT I WOULD HAVE WRECKED OR CAUSED SOMEONE ELSE TO WRECK. LUCKILY I WAS PARKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209946November 26, 2007
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS, FUEL SYSTEM, GASOLINE
I PUT THE BACK TAILGATE UP IN MY 2004 NISSAN MURANO TO PUT MY GRANDDAUGHTERS' BELONGINGS IN TO TAKE THEM HOME. I WALKED TO THE BACK SEAT AREA TO PUT SOMETHING IN THE BACK SEAT, WHEN I HEARD A HUGE WHOOSHING SOUND AND SUDDENLY THE ENTIRE DOOR SLAMMED DOWN. LUCKILY I WASN'T NEAR IT OR I COULD HAVE BEEN KILLED. THE DOOR IS VERY HEAVY AND IT SLAMMED DOWN WITH QUITE A FORCE. THERE WAS A STRONG SMELL OF A VAPORIZED NATURE IN THE CAR. NOW THE DOOR IS VERY DIFFICULT TO OPEN AND REQUIRES BOTH HANDS TO DO SO. EVIDENTLY ONE OF THE HYDRAULIC STRUTS WENT OUT. THIS POSES A SIGNIFICANT DANGER TO ANYONE NEARBY. I HAVE CALLED THE DEALER AND AM TAKING IT IN TODAY. THEY WERE VERY NON-COMMITTAL ABOUT IT BEING SOMETHING THEY WOULD REPAIR WITHOUT COST. THEY DID SAY IT WAS A VERY RARE OCCURRENCE. I AM VERY CONCERNED ABOUT THIS INCIDENT AND WANT TO REPORT IT. IF OTHERS ARE NOT AWARE, THERE COULD BE A VERY SERIOUS ACCIDENT. I AM CONCERNED ABOUT MY OWN SAFETY AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209323November 19, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
BAD TRANSMISSION AND MY CATALYTIC CONVERTER WENT BAD AT 80,000. ON MY 2004 NISSAN MURANO TRANSMISSION HAS BEEN SLIPPING SINCE 70, 000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208906November 14, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I RAN OVER AN OBJECT IN THE ROAD. THE OBJET HIT MY FRONT TIRE THEN THE NISSAN MURANO UNDER CARRIAGE. I DROVE ABOUT 3 MILES, SMELLING GAS, TO A FILLING STATION. I PUMPED GAS BEFORE NOTICING GAS WAS GUSHING OUT THE BOTTOM OF THE CAR (REAR ON DRIVER SIDE). FIVE GALLONS OF GAS SPILLED, THE FIRE DEPARTMENT RESPONDED, CLEANED UP THE HAZMAT & PUSHED MY CAR ASIDE. NISSAN WALDORF MD DEAL IS REPLACING THE GAS TANK (3 INCH SLIT IN GAS TANK) & THE BRACKET THAT CRACKED. THE BRACKET WAS INSTALLED IAW RECALL CAMPAIGN NUMBER: 06V003000 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208874November 13, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKES/EXCESSIVE SQUEAKING ESPECIALLY IN REVERSE. HORRIBLE SOUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208530November 9, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
200 MURANO TRANSMISSION - THROTTLE BECOMES UNRESPONSIVE CAUSING VEHICLE TO LURCH FORWARD FROM A STOP AFTER DRIVING FOR AN EXTENDED PERIOD IN STOP-AND-GO TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208537November 9, 2007
SEATS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE LEFT SIDE OF THE DRIVER'S SEAT DETACHED FROM THE STRUCTURE OF THE VEHICLE. THE DEALER STATED THAT THE FRONT SEAT SHOULD BE REPLACED; HOWEVER, THEY DID NOT PROVIDE THE CAUSE OF THE FAILURE. AS OF NOVEMBER 9, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207981November 5, 2007
SEATS
DRIVER SEAT CAME DETACHED FROM CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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